Support Services Supervisor NF-03 Job in Vicenza, Italy

Vacancy No. O4NAFJN-25-12700243 Department Army Installation Management Command
Salary $40,917.00 to $47,298.00 Grade 3 to 3
Perm/Temp Permanent FT/PT Full-time
Open Date 2/21/2025 Close Date 3/10/2025
Job Link Apply Online Who may apply Public
Locations:
Vicenza, Italy


Summary

This position is located at the Vicenza Tax Relief Program

To better expedite the hiring process, we recommend including full contact information (name, address, phone number, email, etc.) for professional and personal references on your resume.

This job is open to

Clarification from the agency

U.S. Citizens and Non-U.S. Nationals who have resided in the U.S. or U.S. Territory for three (3) or more continuous years immediately preceding the start of Federal affiliation. US resident alien family members of US sponsors who are citizens of NATO countries other than the host nation and possess a valid green card and US Social Security Number (SSN).

Duties

  • Responsible for planning, directing and coordinating the overall administrative clerical and logistic support and services necessary for the internal operation of the division.
  • Assures that accountability is maintained and recorded in accordance with appropriate regulatory guidelines.
  • Establishes and/or adheres to established internal control guidelines.
  • Supervises and directs the maintenance, repair and refurbishment of equipment and supplies. Establishes internal-controls.
  • Develops and maintains positive and productive working relationships with key command staff elements, MWR Specialists and supporting organizations. Supervises employees engaged in administrative support and related functions.

Requirements

Conditions of Employment

  • Direct Deposit and Social Security Card is required.
  • Meet qualification/eligibility/background requirements for this position.
  • A one-year probationary period may be required.
  • Mission Soggiorno
  • Official No-Fee Passport and Mission VISA
  • Citizenship eligible under country SOFA Agreement
  • Subject to satisfactory completion of all pre-employment checks in accordance with AR 215-3, para.2.
  • Incumbent may also be required to complete a Tier 1 background investigation for a Common Access Card for physical access to federally-controlled facilities.

Qualifications

One (1) year of work experience that demonstrates the ability to plan, direct, and coordinate the overall administrative, clerical and logistical support and service necessary for the internal operation of a division that includes; typing, mail processing, and purchasing of supplies and equipment as well as the direction of the maintenance and repair of equipment and supplies.

-OR-Undergraduate degree in public administration, business administration, industrial management, or other administrative or management fields related to the position to be filled.

Highly Desirable Criteria:

- Previous work experience in Department of Defense (DOD) Family and Morale, Welfare and Recreation (FMWR) operations
- Prior experience in Tax Relief office operations - VAT and UTAP
- Prior experience with RecTrac - Experience using a point-of-sale (POS) system
- Must have prior accounting experience as well as experience in a NAF accounting setting
- Skill in analyzing Non appropriated financial relationships and developing recommendations for accounting actions

Referral lists are based on the qualifications stated in the job announcement. Your qualifications MUST be fully described in your resume. In describing your experience, be clear and specific. NO ASSUMPTIONS WILL BE MADE REGARDING YOUR EXPERIENCE. Candidates satisfying the highly desirable criteria will be referred to management first.

Additional information

Area of Consideration:

  • The Area of Consideration for this vacancy announcement is Vicenza, Italy. (Military Spouse Preference (MSP), Involuntarily Separated Military Preference (ISMP) and Family Member Preference eligible candidates are included in the area of consideration.)
Manual Applications:
  • If you are unable to apply online, you may submit your application package using a manual application method. Please contact the NAF Human Resources Office or representative listed on this job announcement to request a copy of the manual application form. All completed manual application forms (along with resume and other supporting documentation) must be received no later than 13:00 on 03/10/2025 in order to process your application in a timely manner. Please note that neglecting to respond to the job-related questions may result in an ineligible rating.
PCS Costs
  • Payment Permanent Change of Station (PCS) costs is not authorized , based on a determination that a PCS move is not in the Government's interest.
FWS Allowances and Differentials
  • All FWS employees are entitled to overtime work for work in excess of 8 hours in a day or in excess of 40 hours in the administrative workweek, whichever provides the greater benefit to the employee.
  • Regular full-time, regular part-time (to include those in a limited tenure appointment category) and regularly scheduled flexible employees are entitled to Sunday premium pay when working Sunday shifts. A FWS employee will be paid a night shift differential of 7.5% for the entire shift when a majority of the employee's regularly scheduled non-overtime hours of work occur between the hours of 1500 and 2400. A FWS employee will be paid a night shift differential of 10% of the scheduled rate if a majority of the employee's regularly scheduled non-overtime hours of work occur between the hours of 2300-0800.
Incentives and Bonuses
  • Incentives will not be paid.
Foreign Overseas Allowances
  • Allowances, differentials, or incentives will not be paid.
  • Employment Overseas provides a lot of additional benefits & entitlements, for more information please see the agency contact information listed below for your local NAF Human Resources office.
  • Applicants must comply with the Exceptional Family Member Program, for information click here.
Other:
  • Applications are valid for 90 days after submission date. Applicants will be referred to selecting officials as additional vacancies occur.
Overseas Employment Eligibility
  • U.S. citizens overseas under ordinarily resident status are not eligible for appointment under the Status of Forces Agreement.
  • In NATO countries employment of non-U.S. citizens under U.S. conditions is restricted by the NATO SOFA to individuals who are nationals of a NATO country. These individuals may not be employed under U.S. employment conditions in the country of their citizenship.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Applicants can claim the following eligibilities:

  • NAF Preference - Family Member Preference (OCONUS ONLY)
  • NAF Preference - Involuntarily Separated From the Military
  • NAF Preference - Spouse Employment Preference (SEP)
  • NAF Priority Consideration - Business Based Action
  • NAF Priority Consideration - Current Appropriated Funds Employee CNE (APF)
  • NAF Priority Consideration - Current/Former NAF Employee (CNE/FNE)
  • NAF Priority Consideration - Outside Applicant Veteran (OAV)
  • NAF Priority Consideration - Parent of a Veteran (OAV)
  • NAF Priority Consideration - Spouse/Widow(er) of a Veteran (OAV)

Please check out our Applicant Information Kit:

Required Documents

The following documents must be submitted with your application:

  • Resume


The below items are accepted and may be needed to support a qualification and/or a claimed priority/preference:
  • Cover Letter
  • DD-214/ Statement of Service
  • Licenses, certificates, training transcripts
  • PCS Orders
  • Resume
  • Separation Notice (RIF)
  • SF-50/ Notification of Personnel Action

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

How to Apply

You may submit your application package using one of the two methods identified below:1. Electronically (preferred) at https://www.usajobs.gov/ and search for Vacancy Number (VIN): O4NAFJN-25-12700243. Announcement closes at 11:59 PM Eastern Time on 03/10/2025 to receive consideration.

  • Click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application. Click this link to preview the application: https://apply.usastaffing.gov/ViewQuestionnaire/12700243.
  • Complete the online application, verify the required documentation is included with your application package, and submit the application.
  • You must re-select your resume and/or other documents from your USAJOBS account, or your application will be incomplete.
  • It is the applicant's responsibility to verify that the application package (resume, supporting documents, and responses to the questionnaire) is complete, accurate, and submitted by the closing date. Uploaded documents may take up to one hour to clear the virus scan.
  • Additional information on how to complete the online application process and submit your online application may be found on the USA Staffing Applicant Resource Center.
2. Manually: Please refer to the "Additional Information" section of this announcement for instructions.

Agency contact information

Evelyn Watkins
Address
JN-NAF-W6E7AA USAG VICENZA
DO NOT MAIL
APO, AE 09630
US

Next steps

Your resume will be reviewed to verify that qualification requirements have been met. We appreciate your interest in this position!


Note: We cannot accept applications on behalf of Federal Agencies. Application instructions are listed within the Job Description.


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