Support Services Supervisor (TITLE 32) Job in Draper, UT

Vacancy No. UT-25-043-AR-12686571 Department Army National Guard Units
Salary $67,297.00 to $87,482.00 Grade 10 to 10
Perm/Temp Permanent FT/PT Full-time
Open Date 2/6/2025 Close Date 2/20/2025
Job Link Apply Online Who may apply Public
Locations:
Draper, UT


Summary

This National Guard position is for a Support Services Supervisor (TITLE 32), Position Description Number D1592P01 and is part of the G1 located in Draper, UT with the Utah Army National Guard.

The selecting supervisor is LTC Penny McCarthy.

IAW UTNGR 690-12 dated AUG 2022 and LIUNA-UTARNG CBA dated 11 OCT 2022, Priority will be given to all current, onboard employees of the UTARNG.

This job is open to

Clarification from the agency

This is a Title 32 excepted position. This job announcement may be used to fill additional vacancies for additional positions vacated during the job bid process. IAW UTNGR 690-12 dated AUG 2022 and LIUNA-UTARNG CBA dated 11 OCT 2022, Priority will be given to all current, onboard employees of the UTNG. Military membership in the UTARNG is required. Applicants must be willing and eligible to immediately enlist in or transfer to the Utah Army National Guard if selected.

Duties

MAJOR DUTIES: This is NOT an all-inclusive list.

  • Plans, programs, directs and coordinates the administrative functions of the state National Guard (NG).
  • Provides overall technical and administrative direction to administrative support activities, including mail management/distribution, records management, reprographics, privacy and freedom of information acts, printing services management, publications management and supply, micrographics, administrative budget, military correspondence, forms management and field printing.
  • Coordinates all administrative functions within the operating components of the state to provide the most effective support; forecasts problems and needs, identifies required resources to include budget, and develops staff facilities and procedures to carry out the resulting program; provides leadership in negotiating with operating personnel and in securing acceptance of proposed programs.
  • Manages and uses funds allocated for operation of the branch, including stockroom, property maintenance, and other reimbursable accounts.
  • Assesses effectiveness of programs within the broad National Guard Bureau (NGB)/state framework, recommends such adjustments in organization structure or policies and procedures as required to accommodate existing or changing circumstances.
  • Plans and assigns work to be accomplished within the branch.
  • Makes assignments based on priorities, difficulty and the capabilities of individual employees.
  • Conducts employment interviews and recommends employees for appointment, promotion or reassignment.
  • Monitors and evaluates employee performance.
  • Hears complaints and grievances from employees; resolves those which can be informally resolved or makes recommendations for resolution to appropriate official.
  • Approves and/or disapproves leave requests.
  • Promotes acceptance and adherence of programs such as Equal Employment Opportunity, Federal Women's Program, Physically Handicapped, Labor-Management Relations, and other similar special emphasis programs.
  • Conducts studies and surveys, analyzes data in order to recommend the selection and utilization of the most efficient equipment and supplies associated with records management activities.
  • Develops and directs a statewide records management program.
  • Establishes policies and procedures to ensure compliance with effective records management practices.
  • Responsible for planning, controlling, directing, organizing and training activities with respect to records creation, maintenance, use, and disposition.
  • Conducts periodic surveys, analyzes data and reviews operating procedures to evaluate the effectiveness of the records management program.
  • Exercises supervision over the establishment and operation of a Records Holding Area (RHA).
  • Serves as Printing Officer and is responsible for managing the state's Federal Printing Program, providing printing services in support of the National Guard state headquarters and subordinate units. Is technically and administratively responsible for the printing, duplicating, and copier programs within the State.
  • Analyzes copier equipment capabilities throughout the state against production requirements and makes recommendations for upgrades or downgrades of individual equipment or possible consolidation of individually placed equipment into copy centers.
  • Develops and implements policies and procedures necessary for the effective administration of the Freedom of Information/Privacy Act (FOIA/PA) Program.
  • Responsible for maintaining a register of incoming FOIA/PA requests and ensuring that a response is furnished within the time limitations specified in these Acts.
  • Coordinates FOIA/PA requests with the state Judge Advocate General (JAG) for a legal determination regarding releasable information.
  • Administers the statewide military correspondence management program.
  • Develops policies and procedures to monitor, evaluate and improve the quality of typed copy.
  • Provides guidance and direction to units and activities to reduce the cost and standardize the preparation and distribution of correspondence.
  • Develops, coordinates and conducts statewide training programs in the agency record keeping systems used by serviced organizations.
  • Performs other duties as assigned.

Requirements

Conditions of Employment

MILITARY REQUIREMENTS:

Compatible military grade and assignment required prior to the effective date of placement. This is an excepted service position that requires membership in a compatible military assignment in the employing state's National Guard. Applicants who are not currently a member of the National Guard must be eligible for immediate membership. If you are not sure you are eligible for military membership, please contact a National Guard recruiter prior to applying for this position.

Military Rank: Officer, Warrants, Enlisted

Compatible Military Assignments: OBR: 25, 42B, 42H OAC: 53 WMOS: 255A, 225N, 255S, 420A, 920A, 920N ECMF: 25, 42, 92

All need to have the following :
  • Position requires a Secret security clearance.
  • National Guard Membership is required.
  • Males born after 31 December 1959 must be registered for Selective Service.
  • May be required to successfully complete a probationary period.
  • For positions requiring the operation of motor vehicles, candidates must have a valid state driver's license.
  • Participation in direct deposit is mandatory.
  • Medical screening will be completed upon selection for hire.
  • Soldiers who accept a technician position may be terminated from the Bonus and Student Loan Repayment Program (SLRP).
  • Position may be telework eligible after completion of probationary period.
  • Potential for Incentive Pay.

Qualifications

*Your resume must reflect in detail how the duties and responsibilities under each position you have held with each employer meets the below listed general and specialized experience required for the position.

**Must include beginning and ending dates of employment stated as MM/YYYY; and total hours worked per week in order to determine part time vs. full time credit.

Minimum Requirements:
Experience, education or training in administrative, professional, technical, or other work that provided knowledge of support services. Knowledge of administrative methods and procedures used in planning, organizing work, and skill in dealing with others in person-to-person work relationships. Experience using computer and automation systems.

Specialized Experience:
Must have at least 1 year specialized experience in dealing with management principles and supervisory responsibility for support service functions required by type of position to be filled and the organization involved. Experience planning and directing a variety of clerical operations. Experience using methods and procedural steps, and working under general instructions to meet the objectives of support services programs.

or Substitution for specialized experience, see below.

Education

Substitution for specialized experience:

Have a 2 years or a master's or equivalent graduate degree with a major study in on of the following: public administration, business administration, industrial engineering, industrial management, or other administrative or management fields.

**You must provide transcripts or other documentation to support your Educational claims. To receive credit for Education, you must provide documentation of proof that you meet the Education requirements for this position.**
All academic degrees and coursework must be completed at a college or university that has obtained accreditation or pre-accreditation status from an accrediting body recognized by the U.S. Department of Education. For a list of schools that meet this criteria, see http://www.ed.govOR Education completed in foreign colleges or universities may be used to meet the above education requirements if you can show that the foreign education is comparable to that received in an accredited educational institution in the United States. It is your responsibility to timely provide such evidence by submitting proof of creditability of education as evaluated by a credentialing agency with your application materials.
More information may be found at http://www2.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html.
All documentation must be in English or include an English translation.

Additional information

If you are a male applicant who was born after 12/31/1959 and are required to register under the Military Selective Service Act, the Defense Authorization Act of 1986 requires that you be registered or you are not eligible for appointment in this agency (https://www.sss.gov/RegVer/wfRegistration.aspx).

MILITARY MEMBERS WITH BONUSES: Upon acceptance of a military technician position military members who are currently receiving a military Reenlistment/Extension Bonus (REB) or GI Bill-SR Kicker may lose incentive eligibility and may be subject to termination or suspension of incentive (includes indefinite and temporary technicians on assignment for more than 180 days in any continuous 12-month period). Are advised to meet with education specialist to review contract.

Benefits

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Once the announcement has closed, your resume and supporting documentation will be used to determine if you meet the qualifications listed on this announcement. If you are minimally qualified, your resume and supporting documentation will be compared to your responses on the assessment questionnaire to determine your level of experience. If you rate yourself higher than is supported by your application package, your responses may be adjusted and/or you may be excluded from consideration for this position. If you are found to be among the top qualified candidates, you will be referred to the selecting official for employment consideration.

Category Rating: Your application will be evaluated and rated under Category Rating selection procedures. Once the application process is complete, a review of your qualifications will be conducted to determine if you are qualified for this job. Qualified candidates will be assigned to a quality category. The quality categories are:

1. Highly Qualified: Candidates in this category possess exceptional skills and experience to exceed well above the minimum requirements for this position.
2. Well Qualified: Candidates in this category possess good skills and experience above the minimum requirements for this position.
3. Qualified: Candidates in this category meet the minimum education and/or experience requirements for this position.

Your rating will be based on both your entire application package as well as the responses to the assessment questionnaire. Please note that if, after reviewing your resume and or supporting documentation, a determination is made that you have inflated your qualifications and or experience, your category rating can and will be adjusted to more accurately reflect your abilities, or you may lose consideration for this position. Please follow all instructions carefully. Errors or omissions may affect your eligibility.

IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS

PART-TIME OR UNPAID EXPERIENCE: Credit will be given for appropriate unpaid work on the same basis as for paid experience. Part-time experience will be credited on the basis of time actually spent in appropriate activities. To receive credit for such experience you must indicate clearly the nature of the duties and responsibilities in each position held and the number of hours per week spent in such employment.

Required Documents

To apply for this position, you must submit a complete Application Package which includes:

1. Resume: resume must show relevant experience, where you worked, job title, detailed duties and accomplishments written in your own words, employer's name and address, supervisor's name and phone number, starting and ending dates (including Month and Year, e.g., 02/2017, Feb 2017, etc.), hours per week. If you are a current Federal employee or previous Federal employee, provide your position title, pay plan, series and grade. Your detailed experience should be listed under each job title with starting and ending dates. Resume must show applicants name and contact information.

2. Other supporting documents:

  • Applicable documents required for qualification, education, or certification as stated above.
  • Must provide transcripts for education requirements.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

How to Apply

To apply for this position, you must complete the online application/Occupational Questionnaire and submit the documentation specified in the Required Documents section below. To view the Occupational Questionnaire, click the following link: https://apply.usastaffing.gov/ViewQuestionnaire/12686571

A complete application package must be submitted by 11:59 PM (EST) on the closing date of the announcement to receive consideration.

To begin, click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application.

Follow the prompts to select your resume and/or other supporting documents to be included with your application package. You will have the opportunity to upload additional documents to include in your application before it is submitted. Your uploaded documents may take several hours to clear the virus scan process.

After acknowledging you have reviewed your application package, complete the Include Personal Information section as you deem appropriate and click to continue with the application process.

You will be taken to the online application which you must complete in order to apply for the position. Complete the online application, verify the required documentation is included with your application package, and submit the application.

To verify the status of your application, log into your USAJOBS account (https://my.usajobs.gov/Account/Login), all of your applications will appear on the Welcome screen. The Application Status will appear along with the date your application was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status/.

Agency contact information

Shaun Harris
Address
UT G1
12953 S Minuteman Dr
Draper, UT 84020
US

Next steps

Once your online application is submitted you will receive a confirmation notification by email. Your application will be evaluated by the Human Resources Office to determine your eligibility for the position. After the evaluation is complete, you will receive another notification regarding the status of your application.


Note: We cannot accept applications on behalf of Federal Agencies. Application instructions are listed within the Job Description.


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