Duties
In order to qualify for this position, resumes must provide sufficient experience and/or education, knowledge, skills, and ability to perform the duties of the position. Applicant resumes are the key means for evaluating skills, knowledge, and abilities as they relate to this position therefore, applicants are encouraged to be clear and specific when describing experience.
MAJOR DUTIES AND RESPONSIBILITIES
1. TAP & EMPLOYMENT SERVICES (80%)
A. Transition Assistance
- Facilitate and provide the full scope of operational management and oversight of TAP services for transitioning military members and/or family members, retirees, reservists, and Department of Defense (DOD) civilian members.
- Coordinate with counterparts from the Department of Defense (DoD), Department of Labor (DOL), Department of Veterans Affairs (VA), Small Business Administration (SBA) to plan and schedule various training events.
- Coordinate with counterparts on providing separating service members and their families access to an array of workshops, programs, services and support to meet their needs on various topics.
- Assist clients with creating and maintaining their Individual Transition Plan (IDP) and identifying personal and vocational needs to help them outline milestones to achieve their goals. Provide Pre-Separation Counseling to service members.
B. Career Support (Family Employment)
- Work with separating service and family members, individually and in groups, on their career, occupational, volunteer, and educational goals to equip customers with career/job search skills, resume development, and interview techniques to assist in obtaining employment.
- Advise clients on how to navigate employment resources to include federal job vacancies, application processes, and on qualification standards.
- Develop and maintain local networks of veteran and military service organizations, military friendly employers, and other vetted organization contacts to refer service members to these organizations for enhanced program delivery, when available.
- Facilitate classes for customers on applying professional analytical skills and negotiation techniques to identify job opportunities and develop an automated inventory to list such job opportunities.
C. Volunteer Coordination
- Oversee the recruitment, screening, placement, orientation, support, recognition, and evaluation of FFSC volunteers.
- Train and inform volunteers on policies/procedures relevant to their role. Maintain a current roster of all FFSC volunteers and update monthly. Track volunteer hours, achievements, and performance review due dates.
- Develop a volunteer recognition system to acknowledge volunteer milestones during the All-Hands meetings, installation volunteer recognition event, upon completion of short-term projects, etc.
- Provide staff training on volunteer-related topics such as: utilizing, motivating, and recognizing volunteers, procedures for recruiting, interviewing, and placing volunteers; making accommodations, when necessary; and providing diverse volunteer opportunities to assist individuals with disabilities to become involved.
- Collect and process volunteer data for reports and disseminate quarterly reports reflecting pertinent statistical information such as number of new volunteers and current volunteers, volunteer hours worked, accounting of expenditures, etc. to organizations and other partners.
- Coordinate all aspects of community outreach to installation, command, and community partners, encourage participation in FFSC volunteer opportunities, develop and implement annual community outreach plan. Manage the overall implementation of group volunteer events.
2. PROGRAM ADMINISTRATION & EVALUATION (20%)
- Maintain and update TAP and FERP records and statistics, and complete required reports timely and accurately, utilizing the Fleet and Family Support Management Information System (FFSMIS), Defense Manpower Data Center (DMDC) and applicable databases.
- Maintain a library or resource center of current TAP and FERP information, curriculum, and resources and provide service members with authorized physical or digital materials.
- Maintain certification standards for the local TAP and FERP per CNIC FFSP certification standards.
- Participate in DoD and CNIC TAP/FERP working groups and transition/employment seminars, updating curricula, facilitating aspects of programs, and coordinating hiring fairs.
- Develop, maintain, and update marketing materials and maintain up-to-date inventories on available transition and employment services and providers. Research and write articles and prepare and deliver briefings to market TAP and FERP and inform target population of programs and services.
Perform other duties as assigned.
Requirements
Conditions of Employment
- This position requires working planned and/or unscheduled overtime to meet work requirements.
- This position requires routine on-site access to government facilities. The incumbent may perform required tasks at an off-site location for situational telework only.
- Incumbent is required to hold a secret security clearance.
- Incumbent is required to hold a valid U.S. Passport and maintain during employment.
Qualifications
Ph.D. or equivalent doctoral degree or three (3) full years of progressively higher-level graduate education leading to such a degree in a subject-matter field appropriate to the position (General Human Resources, business administration and management, operations management, etc.).
OR
Three (3) years of specialized experience with employment policies and transition assistance programs in support of the Department of Defense (DoD).
OR
A combination of education and specialized experience.
Education
This position does not have a positive education requirement.
Benefits
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How to Apply
To be considered for this vacancy you must apply and complete the online questionnaire and submit the documentation specified in the Required Documents section above.
The complete application package must be submitted by 11:59 PM (EST) on 01/14/2025 to receive consideration.
To begin, click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application.
To preview the Application Questionnaire, please click the following link: https://apply.usastaffing.gov/ViewQuestionnaire/12649319It is your responsibility to ensure your application package (resume, supporting documents, and responses to the questionnaire) is complete, accurate, and submitted by the closing date.
Additional information on how to complete the online application process and submit your online application may be found on the https://help.usastaffing.gov/Apply/index.php?title=Applicant
To verify or check the status of your application, log into your USAJOBS account. Once logged in, the Welcome screen lists your applications, your application status and the date it was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status
Next steps
Using the required qualifications of the position, a standardized rating and ranking criteria of knowledge, skills, and abilities will be used to screen and assess each application.
If you provided an email address, you will receive an email message acknowledging receipt of your application. Times may vary during the hiring process, as your application status updates/changes you will be notified with a notification letter via email.
Please notify us if your contact information changes after the closing date of the announcement. Also, note that if you provide an email address that is inaccurate or if your mailbox is full or blocked (e.g., Spam Blocker, etc.), you may not receive important communication that could affect your consideration for this position.