TITLE 5 SUPERVISORY IT SPECIALIST (SYSTEMS ADMINISTRATION) (MI G6)

Clarification from the agency

This is a Title 5 Civilian Position - You must be a United States Citizen in order to be eligible for this position. This job announcement may be used to fill additional vacancies for additional positions vacated during the job bid process.

***THIS IS A TITLE 5 EXCEPTED NATIONAL GUARD POSITION***

Information Officer(CIO/G6/J6). Serves as project leader/supervisor responsible for developing, assigning, and coordinating duties and projects for systems administrators. Serves as the senior systems administrator responsible for planning, coordinating, modifying, implementing, and troubleshooting to support customer needs. The systems administered involve multiple hardware platforms running multiple operating systems in both physical and virtual configurations. The incumbent is accountable for the planning and coordinating the installation, testing, system security configuration and monitoring, operation, troubleshooting and maintenance of all server hardware and software. Work pertains to the administration of all systems including ensuring the efficient integration between systems as well as compatibility within the network infrastructure. The supervised team members are specifically assigned to multiple system platforms located throughout the state.

Provides executive leadership, guidance, and direction to ensure acquisition, development, and retention of a professional, highly capable workforce to accomplish assigned missions. Provides supervision in the daily operations for delivery of C4IM services.

Establishes performance standards and evaluates employee performance. Reviews and recommends approval of, candidates for promotions and recognition. Reviews and approves: work plans to be accomplished by subordinates; priorities and schedules for completion of work; sets broad objectives; monitors subordinate employees' performance in providing IT services; reviews accomplishments; and takes appropriate action of correction when deficiencies are noted. Gives advice, counsels, or instructs individual employees, on both work and administrative matters.

Collaborates with other supervisors and managers within the directorate to negotiate, decide on, or coordinate work-related changes affecting them. Advises their supervisor with broader and higher responsibilities on problems involving the relationship of the work of the system administration teams to broader programs, and its impact on IT Services. Serves as a technical advisor to management.

Resolves inquiries and problems concerning access, use, and availability of datacenter technologies. Develops and enhances automated systems to improve performance and efficiency. Provides technical assistance to current and potential users to minimize disruptions of computer operations. Provides formal or informal training so users understand the relationships of the system and are able to work with the system without undue interruption.

The above duty description doesn't contain all details of the official position description.

Conditions of employment

• Federal employment suitability as determined by a background investigation.
• May be required to successfully complete a trial period
• Participation in direct deposit is mandatory.
• U.S. Citizenship is required.
• Irregular and overtime hours may be required to support operational requirements or contingencies.
• The employee may be required to travel in military and/or commercial aircraft/vehicle to perform temporary duty assignments.
• Must have a valid civilian driver’s license.
• Must obtain and maintain a SECRET clearance level.
• Incumbent must complete appropriate training and obtain required certifications IAW DoDI 8140, DOD 8570.01M or applicable governing document(s) for Cyber workforce as an IA Manager Level 3.
• Position is designated as OM-ADM-001 within the Defense Cybersecurity Workforce as guided by NIST SP 800-181; National Initiative for Cybersecurity Education, Cybersecurity Workforce Framework.
• All certifications are required within 6 month of employment.
• This position is designated as Essential Personnel and may be subject to duty in preparation for, or in response to, a state emergency or disaster declaration.

Qualifications

Qualifications are based on breadth/level of experience. In addition to describing duties performed, applicants must provide the dates of each period of employment (from MM/YYYY to MM/YYYY) and the number of hours worked per week. As qualification determinations cannot be made when resumes do not include the required information, failure to provide this information may result in disqualification. Applicants are encouraged to use the USAJOBS Resume Builder to develop their federal resume.
For additional information see: What to include in your resume.

NOTE: All job seekers will be required to limit their resumes to 2 pages in length when applying for job opportunity announcements (JOAs)

GENERAL EXPERIENCE:

All series personnel must be certified at the next higher level before being eligible for that level and must have a minimum of one year on-the-job experience in the grade immediately below the next higher level. An applicant must have a validated understanding of the basic principles and concepts of the occupational series and grade.

SPECIALIZED EXPERIENCE:

Experiences working on information technology administrative classified systems, workstations, and servers using multiple operating systems. Experiences involved the installation and testing of the system security configuration, along with a range of competencies in monitoring, operating, troubleshooting and maintaining workstation and server hardware and software. Must have experiences as a technical expert and unit focal point for the configuration of hardware and software on a variety of IT systems with different hardware and operating systems. Skilled to identify and enforce command standards for hardware and software configurations. Skilled to develop, modify, and tests overall system backup and recovery strategies for assigned systems. Capable to configure work-station security parameters. Competent in troubleshooting and correcting software problems that included resolving conflicts between applications, hardware and/or device conflicts, and operating system faults. Skilled in detecting and removing computer viruses. Skilled in restoring critical data files; and in updating hardware and software architecture databases to reflect installations, turn-ins, and changes in reportable software. Experienced as a systems administrator with responsibilities that included planning, coordinating, modifying, implementing, and troubleshooting that met or exceeded customer needs. Knowledgeable on the administration of all systems, to include a myriad of associated hardware platforms, software applications and numerous interfaces included in the Local Area Network (LAN). Competent to perform security management work in accordance with AF, AFSPC, National Guard Bureau (NGB) and Air National Guard (ANG) regulations and policies. Competencies include the skills to implement local policies regarding system access, network rights, and physical access to systems and equipment. Knowledgeable on applications used to analyze, evaluate, and recommends hardware/software changes to various computer systems. Skilled to identify factors such as, compatibility with standard systems, conversion or implementation costs, compliance with DOD, AF, AFSPC, and ANG policies, and resulting impacts on existing equipment. Skilled in the ability to install, configure and test products and equipment. Experiences including the development of plans for the necessary acquisition of automation (hardware and software) requirements. Experienced in working within guidelines, standard operating procedures (SOPs), bulletins, and flyers for the operation and use of assigned C4 systems, services, and activities. Competent to analyze policies, regulations, and system provisions that govern standard operating systems and skilled to provide assistance and advisory services.Competent in performing the full-range of supervisory duties in regard to subordinates and managing personnel responsibilities. Skilled in advising, coaching, mentoring, and counseling employees to ensure understanding of the Air National Guard personnel programs, policies, to include senior management procedures and directives. Experienced in conducting interviews and selecting candidates for initial hires, reassignments, promotions, or formal details. Must have experiences and competence in regard to identifying Dual Status technician positions' Series qualification and/or certification requirements, training development, and compatible military skills. The supervisory experiences involved leading, planning, and scheduling program work in a manner that promoted smooth flow and even distribution of assigned work requirements.

DOD PRIORITY PLACEMENT PROGRAM
Applicants who meet one of the DoD Priority Placement Program categories below are eligible to apply with this preference. (See Required Documents section)

1. Priority Placement Program, DoD Military Reserve (MR) and National Guard (NG) Technician Eligible
2. Priority Placement Program, DoD MR and NG Preference Eligible Tech Receiving Disability Retirement
3. Priority Placement Program, DoD Retained Grade

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Once the announcement has closed, your resume and supporting documentation will be used to determine if you meet the qualifications listed on this announcement. If you are minimally qualified, your resume and supporting documentation will be compared to your responses on the assessment questionnaire to determine your level of experience. If you rate yourself higher than is supported by your application package, your responses may be adjusted and/or you may be excluded from consideration for this position.

Who Can Apply:
AREA 1: (Tenure 1 and 2) Current Permanent Title 5 Onboard Federal Technicians/Employees of the Michigan National Guard and (Tenure 3) current temporary indef Federal Title 5 Technicians/Employees of the Michigan National Guard who've held a temporary appointment with the Michigan National Guard for an accumulative 6 months within the last 12 months.


IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Please note that if, after reviewing your resume and or supporting documentation, a determination is made that you have inflated your qualifications and or experience, your rating can and will be adjusted to more accurately reflect your abilities, or you may lose consideration for this position. Your rating will be based on both your entire application package as well as the responses to the assessment questionnaire. Please follow all instructions carefully. Errors or omissions may affect your eligibility.

PART-TIME OR UNPAID EXPERIENCE: Credit will be given for appropriate unpaid work on the same basis as for paid experience. Part-time experience will be credited on the basis of time actually spent in appropriate activities. To receive credit for such experience you must indicate clearly the nature of the duties and responsibilities in each position held and the number of hours per week spent in such employment.

Your qualifications will be evaluated on the above general and specialized experience, to include following competencies- knowledge, skills, abilities (KSAs):
-System Administration
-Computer Skills
-Decision Making

To apply for this position, you must submit a complete Application Package which includes:

1. Your resume showing:

• Contact Information-your name and the best way to contact you (DO NOT INCLUDE PII OR PHOTOGRAPH)
• For each relevant work experience, you MUST include:
  • Job Title and Employer (including series and grade for any Federal positions)
  • Start and end dates with month/year (e.g., 05/2019 - 08/2022)
  • The number of hours you worked per week
• Ensure work experience descriptions are aligned with the job announcement and address all required qualifications. Brief descriptions should demonstrate your ability to perform the tasks at the required level as stated in the job announcement. When relevant or required for the position, include your possession of education/ certification/license and provide any required documentation such as transcripts, and/or details (type and date) of certifications and/or licenses.

For additional information see: What to include in your resume.
2. Other supporting documents: SF-50, Licenses, Certificates, DD-214

• SF-50: If you are currently an onboard MING Federal Technician/Employee, then you MUST submit your most recent SF-50 at time of your application submission. If you are currently or have previously been employed by another Federal Agency or previously worked for our agency, please submit a copy of the last Notification of Personnel Action (SF-50).This is NOT a requirement for those that have never been employed by a Federal Agency or those currently employed by our agency.

3. Transcripts: Only a requirement if education is required OR you substitute education for specialized experience. Unofficial copies may be submitted for application purposes. To receive education credit transcripts MUST be submitted at time of application submission.
4. Priority Placement Program Applicants:

• Priority Placement Program, DoD Military Reserve (MR) and Help National Guard (NG) Technician Eligible must submit:
  • Military Reserve and National Guard Technician PPP Self Certification Checklist (DD 3145-3)
  • Termination SF-50 Separation stating that the applicant has Priority Placement Eligibility
  • Notice of Separation confirming of eligibility.
• Priority Placement Program, DoD MR and NG Preference Eligible Tech Receiving Disability Retirement must submit:
  • Military Reserve and Technician Disability PPP Self Certification Checklist (DD 3145-2)
  • Termination SF-50 Separation stating that the applicant has Priority Placement Eligibility
  • Notice of Separation confirming of eligibility.
• DOD Retained Grade Preference must submit:
  • Retained Grade PPP Self-Certification Checklist
  • RIF change-to-lower-grade notice
  • SF-50 reflecting the RIF change to a lower grade
• DOD Military Spouse preference must submit:
  • Marriage Certificate
  • Spouses PCS Orders
  • Military Spouse PPP Self Certification Checklist

4. Veterans Preference: If you are claiming veterans' preference, MUST submit the following documents. (Applicants must submit documentation for Veterans Preference. If no documents are provided the agency cannot establish Veterans Preference and will not begiven preference.) An SF-50 is NOT sufficient to adjudicate preference.

1. Veterans claiming 5-point veterans' preference must submit legible copy of yourDD214(s) that indicates the Character of Service at discharge. 5-point preference will not be granted if appropriate documentation is not submitted with your application.
2. 30% Disabled Veterans must submit legible copy of your DD214(s) that indicates the Character of Service at discharge, and VA Disability Letter with percentage of disability OR documentation of disability determination from a branch of the Armed Forces which reflects a compensable service-connected disability of 30% or more. If claiming 10 point preference, you must provide required documentation described on the back of theSF-15 which proves that you are entitled to such preference.
3. Other 10-point Preference Eligible must submit legible copy of your DD214(s) that indicates the Character of Service at discharge and provide documentation of your other10-point preference. If claiming 10 point preference, you must provide required documentation described on the back of theSF-15 which proves that you are entitled to such preference.
4. If you are a current active-duty military member who does not have a DD214 and is claiming preference under the Veterans Opportunity to Work (VOW) Act, you must submit certification from the Armed Forces indicating that you will be discharged or released under honorable conditions from active duty within 120 days from the date on the certification.

For more information on Veteran's Preference, please visit: http://www.fedshirevets.gov/job/vetpref/index.aspx

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