TRAVEL/ ITT MANAGER NF-4 Job in Oceanside, CA

Vacancy No. 73772 Department U.S. Marine Corps
Salary $75,000.00 to $80,000.00 Grade 04 to 04
Perm/Temp Permanent FT/PT Full-time
Open Date 7/14/2025 Close Date 7/28/2025
Job Link Apply Online Who may apply Public
Locations:
Oceanside, CA


Summary

Marine Corps Community Services (MCCS) is looking for the best and brightest to join our Team! MCCS is a comprehensive program that supports and enhances the quality of life for Marines, their families, and others in the Marine Corps Community. We offer a team oriented environment comprised of military personnel, civilian employees, contractors and volunteers who keep the organization functioning smoothly and effectively.

This job is open to

Clarification from the agency

Open to Public

Duties

Responsible for the planning, development, implementation and administration of a large full-scale Information, Tickets and Tours (ITT) and All Points Travel leisure travel program to include oversight of several satellite and branch locations.  Responsible for the arrangement and marketing of a wide variety of tours to various points of interest utilizing land, sea and air transportation.  Ensures quality service is provided for all aspects of tours, including transportation, hotel accommodations, food service, and recreational pursuits.  Serves as primary Point of Contact and communicates with a diverse variety of commercial leisure and government entities.

Responsible for providing quality service for all official government travel under Traffic Management Office guidelines.  Ensures official government travel offices are effectively and efficiently operated to meet the need of patrons.  Responsible for all aspects of the reconciliation of receipts and payments.

Develops new tours and searches new business opportunities; cultivates business relationships and establishes contracts/agreements to use in tour packages.  Plans, organizes work and manages internal resources to ensure maximum productivity and economies.  Prepares financial plans, budgets, cost controls, inventories and related records and reports.  Reviews the financial status and operation of facilities; recommends changes to ensure optimum efficiencies.  

Responsible for preparing the work schedules, arranging training, and conducting performance appraisals of employees.  Counsels personnel and recommends personnel actions.  Effectively supports the Marine Corps Equal Employment Opportunity policy.  Ensures compliance with fire safety, security and other environmental issues of facilities, satellite and branch locations.  Maintains security of funds, merchandise, supplies and equipment to preclude or minimize the potential for fraud, waste or abuse.

Plan, organizes work, and manages internal procedures and resources to ensure maximum productivity and economies.  Prepares internal office financial plans and related records and reports, and exercises authority on approved budget.  Monitors programs on a regular basis, and initiates corrective action to ensure support of operating programs of MCCS.  Manages new property resources and may provide direction on facility renovations and improvements.  Develops long range plans in conjunction with internal operating directives.  Must be alert to substance abuse and take appropriate action.  Effectively supports the Marine Corps Equal Employment Opportunity and Sexual Harassment policies, and ensures compliance with fire, safety, and other environmental issues and programs.  Maintains and enforces security of funds, merchandise, supplies and equipment to preclude or minimize the potential for fraud, waste and abuse.

Provides World Class Customer Service with an emphasis on courtesy.  Assists customers and communicates positively in a friendly manner.  Acknowledges customers, smiles and makes eye contact.  Asks questions to determine, verify and solve problems.  Checks for satisfaction on the quality of goods and services.  Takes action to solve problems quickly.  Alerts the higher level supervisor, or proper point of contact for help when problems arise.  

Develops and ensures implementation of an activity safety program in accordance with the Base Safety Program.  Conducts safety meetings at least quarterly.  Advises employees of available safety regulations, instructions, materials and equipment.  Promptly reports workplace accidents to the Human Resources Office.  Ensures safety training is provided to employees.  Complies with OSHA standards and takes action to correct unsafe or unhealthy working conditions.  Ensures employees understand safety infractions that can result in disciplinary actions, and follows through with appropriate action.  Ensures minimal loss of duty by complying with ¿Return To Work¿ program initiatives, and following up on employee well being.

Performs other related duties as assigned.
 

Requirements

Conditions of Employment

  • See Duties and Qualifications

EVALUATIONS:

Qualifications

Bachelor¿s degree from an accredited college or university in a related field appropriate to work of the position OR an appropriate combination of education and experience totaling four years¿ experience in the Travel and Tourism industry. Supervisory experience required. Must be capable of managing numerous facilities, satellite and branch locations.  Ability to communicate effectively both orally and in writing and to deal with all classes of people.  Skill to operate a personal computer.  May be required to travel extensively.  Must be certified as an Airline Reporting Corporation Specialist.  Must be knowledgeable in providing government travel.  Must have knowledge of contractual agreements and possess good negotiation skills.  Must be knowledgeable in all aspects of reconciliation of commissions and payment as it relates to leisure and government travel.  This is a white-collar position where occasional lifting up to 20 lbs may be required.

Additional information

GENERAL INFORMATION: Applicants are assured of equal consideration regardless of race, age, color, religion, national origin, sex, GINA, political affiliation, membership or non-membership in an employee organization, marital status, physical handicap which has no bearing on the ability to perform the duties of the position. This agency provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the agency. The decision on granting reasonable accommodation will be on a case-by-case basis.

It is Department of Navy (DON) policy to provide a workplace free of discrimination and retaliation. The DON No Fear Act policy link is provided for your review: https://www.donhr.navy.mil/NoFearAct.asp.

As part of the employment process, Human Resources Division may obtain a Criminal Record Check and/or an Investigative Consumer Report. Employment is contingent upon the successful completion of a National Agency Check and Inquiries (NACI). For all positions requiring access to firearms or ammunition, the Federal Government is prohibited from employing individuals in these positions who have ever been convicted of a misdemeanor crime of domestic violence, or a felony crime of domestic violence adjudged on or after 27 November 2002. Selectees for such positions must submit a completed DD Form 2760, Qualification to Possess Firearms or Ammunition, before a final job offer can be made.
Direct Deposit of total NET pay is mandatory as a condition of employment for all appointments to positions within MCCS.
Required Documents:
           *Education/certification certificate(s), if applicable.
           *If prior military, DD214 Member Copy
This activity is a Drug-free workplace. The use of illegal drugs by NAF employees, whether on or off duty, cannot and will not be tolerated. Federal employees have a right to a safe and secure workplace, and Marines, sailors, and their family members have a right to a reliable and productive Federal workforce.
Involuntarily separated members of the armed forces and eligible family members applying through the Transition Assistance Program must submit a written request/statement (may be obtained from the MCCS Human Resources Office) and present ID card with "TA" stamped in red on front of card.
INDIVIDUALS SELECTED FROM THIS ANNOUNCEMENT MAY BE CHANGED TO PART-TIME OR FULL-TIME AT MANAGEMENT'S DISCRETION WITHOUT FURTHER COMPETITION.
ALL ONLINE APPLICATIONS MUST BE RECEIVED BY 1159PM EASTERN TIME (ET) ON THE CLOSING DATE LISTED IN THE JOB POSTING.

Benefits

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

The Federal government offers a number of exceptional benefits to its employees. Benefits you get to enjoy while working at MCCS include but are not limited to:

•      Stability of Federal Civilian Service

•      People with passion for doing work that matters

•      Quality of Work Life Balance

•      Competitive Pay

•      Comprehensive Benefit Packages

•      Marine Corps Exchange and Base Facility Privileges

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Your application/resume and supporting documentation will be used to determine whether you meet the job qualifications listed on this announcement. This vacancy will be filled by the best qualified applicant as determined by the selecting official.

Required Documents

Varies - Review "OTHER INFORMATION"

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

How to Apply

All applications must be submitted online via the MCCS Careers website:

Resumes/applications emailed or mailed will not be considered for this vacancy announcement.  To be considered for employment, the application or resume must be submitted online by 11:59 PM (ET) on the closing date of the announcement.

Note: To check the status of your application or return to a previous or incomplete application, log into your MCCS user account and review your application status.

STEP 1 - College Transcript(s) or Education Certificate(s), (REQUIRED IF USING EDUCATION TO QUALIFY)

A degree from an accredited college/university may be used to qualify for this position, or in combination with experience, as noted in the minimum qualification section of this announcement. If using education to qualify, you must upload a copy of your college transcript(s), indicating degree conferred, or a copy of your degree as an attachment to your profile under My Job Applications https://careers.usmc-mccs.org/psc/hprd/EMPLOYEE/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&FOCUS=Applicant&SiteId=1&JobOpeningId=73772&PostingSeq=1 to be considered. Applications received without appropriate documentation will be ineligible for consideration.

STEP 2 - If prior military, upload a copy of your DD214 Member 4 Copy as an attachment to your profile under My Job Applications https://careers.usmc-mccs.org/psc/hprd/EMPLOYEE/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&FOCUS=Applicant&SiteId=1&JobOpeningId=73772&PostingSeq=1.

STEP 3

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 Military Spousal Preference may be requested for positions NF-3 and below, Crafts and Trades (NA, NL, NS), and Child & Youth (CY) positions. Spouses must meet the minimum qualifications posted in the job announcement. Spouse preference eligibility begins 30 days before the reporting date to the new duty location. Spousal Preference applicants hired in a flexible position will not lose their spousal preference eligibility until converted or hired into a regular full-time or part-time position or is within a 60- day period of receiving new PCS Orders.

Please see below to ensure your application includes the correct required documents to verify eligibility. Documents will need to be uploaded as an attachment(s) to your profile under My Job Applications https://careers.usmc-mccs.org/psc/hprd/EMPLOYEE/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&FOCUS=Applicant&SiteId=1&JobOpeningId=73772&PostingSeq=1.

Required Documents

1.  Furnish a copy of the PCS orders with reporting date to the new duty station and authorized move with spouse. If the spouse is not listed on the PCS orders, the spouse must provide documentation (i.e. marriage certificate, valid military ID, etc.) verifying marriage prior to PCS orders (must have been married to the military sponsor before relocation to the new duty station).

2.  Submit a current application or resume.

3.  For spouses with current or prior Federal service, submit a copy of the most recent performance appraisal rating and, if applicable, documentation of appointment eligibility. 

Selective Service Registration: If you are a male born after December 31, 1959 and are at least 18 years of age, government employment requires that you must register with the Selective Service System, unless you meet certain exemptions. You must be able to show proof of registration or your exemption, as part of the required suitability background investigation.

NOTE: It is the applicant's responsibility to verify that information entered, uploaded, or submitted is received, legible and accurate. HR will not modify applications, resumes, or answers submitted by any applicant. To check the status of your application or to return to a previous or incomplete application, log into your MCCS user account and review your application status.

VACANCIES MAY BE FILLED BY METHODS OTHER THAN THE MERIT STAFFING PROGRAM WHEN IT APPEARS THAT THE BEST QUALIFIED PERSON CAN BE OBTAINED FROM OTHER SOURCES.

Agency contact information

CAMP PENDLETON MCCS
Address
CAMP PENDLETON MCCS
MARINE CORPS COMMUNITY SERVICES
ATTN: PERSONNEL OFFICER
CAMP PENDLETON, CA 920555020
USA

Next steps

All applicants who submit an application via our Careers page at https://careers.usmc-mccs.org will be able to view their application status online.


Note: We cannot accept applications on behalf of Federal Agencies. Application instructions are listed within the Job Description.


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