Talent Manager (O-5 Billet) Non-Supervisory - External Job

Vacancy No. IHSC-IPU-TM-O5-NS-2026 Department Immigration and Customs Enforcement
Salary $1.00 to $150,000.00 Grade 5 to 5
Perm/Temp Permanent FT/PT Full-time
Open Date 5/27/2026 Close Date 6/9/2026
Job Link Apply Online Who may apply Public
Locations:
Washington, DCOrlando, FLIndianapolis, INKansas City, MO
Charlotte, NCLaredo, TXSan Antonio, TX


Summary

The Talent Manager at ICE Health Service Corps manages recruitment and hiring for PHS Commissioned Officers. Duties include creating announcements, candidate outreach, event management, data analysis, training, and policy development. Demonstrated ability to quickly learn and adapt to new systems and programs is highly valued.

This position is only open to current USPHS officers.
USPHS Call to Active Duty (CAD) candidates are not eligible for this position.

This job is open to

The public

U.S. Citizens, Nationals or those who owe allegiance to the U.S.

Clarification from the agency

Applicants must be a current USPHS Commissioned Corps Officer. USPHS Call to Active Duty (CAD) candidates are not eligible for this position. Civilians are not eligible for this position.

Duties

DUTIES AND RESPONSIBILITIES:

  1. Complete IHSC human resources recruitment functions such as and not limited to the following: creating announcements, candidate examinations, selections for IHSC, recruitment reports, auditing and closing out announcements.
  2. Collaborating with administrative staff and hiring authorities in fulfilling their recruitment and staffing needs.
  3. Providing managers, employees, and job applicants with specific and directly applicable information on the organization's recruitment and placement procedures, practices, policies, and guidelines.
  4. Manage IHSC recruitment and retention processes which includes internal and external collaboration, coordination, recruitment event management, and developing and maintaining recruitment and retention procedures.
  5. Develop, deliver, manage, and maintain human resource information systems (e.g. staffing) and human resource projects or programs such as conducting recruitment & staffing data analysis, interpret data, and produce reports for dissemination to IHSC Leadership.
  6. Contacts potential candidates by phone and email, answers calls, web-based inquires, virtual chat group messaging etc., relating to employment with IHSC.
  7. Assist interested candidates with questions related to the application process, qualifications, current vacancies, and provide general information regarding benefits, pay, and leave schedules etc.
  8. Manage the positions allocated for PHS and Civil Service.
  9. Develop and conduct annual training to hiring authorities.
  10. Manage the IHSC recruitment strategy, policy, guide, and standard operating procedures.
  11. Outreach activities also include hosting and attending in person and virtual events, visits to job fairs, and events hosted by professional associations.
  12. Other duties as assigned.

Requirements

Conditions of employment

  • You must be a U.S. citizen to apply for this position.
  • You must successfully pass a background investigation.
  • You must successfully pass a drug screen.
  • Males born after 12/31/59 must certify registration with Selective Service.
  • Requirements by Closing Date: Unless otherwise noted, you must meet all requirements by the closing date of the announcement.
  • Service Remaining Requirement Agreement: Upon appointment to this position, officers will be required to serve an 18 to 24-month commitment to IHSC.
  • ASSIGNMENT PAY AGREEMENT: You must not have a current Assignment Pay Agreement. However, if you have a current Assignment Pay Agreement, it must be fulfilled within 90 days of your application submission.
  • Applicants must be a current USPHS Commissioned Corps Officer. USPHS Call to Active Duty (CAD) candidates are not eligible for this position. Civilians are not eligible for this position.
  • PHS officers must participate in IHSC TDY On-Call Schedule (ITOS.) ITOS is either an entire month or two 16-day periods a year where, depending on the needs of the agency, the officer is required to be available to serve.

Qualifications

COMPETENCIES:

  1. Knowledge of, and skill in applying, a wide range of methods, principles, and practices commonly used in the recruitment and placement process; and knowledge of the occupational design of positions within assigned organizations.
  2. Written and oral communication techniques sufficient to develop and deliver briefings, project papers, status/staff reports, and correspondence to managers to foster understanding and acceptance of findings and recommendations.
  3. Consensus building, negotiating, coalition building, and conflict resolution techniques sufficient to interact appropriately in highly charged emotional situations.
PHYSICAL DEMANDS:
  1. Sitting and/or standing for extended periods of time (6-8 Hours).
  2. Performing repeated bending motion.
  3. Average manual dexterity for computer operation.
  4. Phone use for extended periods of time.
  5. Travel required (recruitment events, conferences and workshops)

Education

REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES:

  1. Graduate degree in human resources management, preferred; or, graduate/professional degree in health profession discipline with program management experience.
  2. Must maintain requirements for clinical licensure.
  3. If a clinician, must be able to TDY internally to support the field as needed.
  4. Knowledge of PHS personnel policies and procedures.
  5. Knowledge of program policies and guidelines, and operating procedures relating to personnel management.
  6. Knowledge of organizations and responsibilities of all levels of government operations for recruitment and retention.
  7. Ability to work independently, efficiently, and effectively in a fast-paced environment; and flexibility to adapt to sudden changes in schedules and work-related requirements.
  8. Ability to collaborate with stakeholders outside of the personnel unit, and agency.
  9. Proficient with Microsoft Office Suite or related software, including SharePoint, and the ability to review and interpret data.
  10. Proficient with or the ability to quickly learn USA Staffing, human resource information systems, applicant-tracking software, or other recruitment systems.

Additional information

This position is located within the Department of Homeland Security (DHS), Immigration and Customs Enforcement (ICE), Enforcement and Removal Operations (ERO), ICE Health Service Corps (IHSC), Office of the Deputy Assistant Director of Administration, IHSC Personnel Unit (IPU). This is a non-supervisory position, and the incumbent will report directly to the Section Chief, Staffing and Recruitment.

As the Talent Manager, the incumbent manages the IHSC recruitment and hiring program for U.S. Public Health Service (PHS) Commissioned Officers and civil service. Work involves recruiting, and advising management in identifying, attracting, and retaining a high-quality and diverse workforce that is capable of accomplishing the organization's mission.

IHSC has a multi-sector, multidisciplinary workforce of more than 1,600 employees, including U.S. Public Health Service (PHS) commissioned officers, federal civil servants, and contract staff. The IHSC provides on-site direct patient care to ICE detainees at 17 detention facilities throughout the country and manages the provision of off-site medical care for detainees housed in approximately 240 additional Intergovernmental Service Agreement (IGSA) facilities. The ICE detainee population is approximately 34,000 detainees on a daily basis, with an average length of stay of approximately 30 days, and over 400,000 detainees annually. The IHSC also provides medical support during ICE enforcement operations in the air, on the ground and at sea.

DHS SUPERVISORY CONTROLS:

  1. DHS
  2. ICE
  3. ERO
HHS SUPERVISORY CONTROLS:
  1. DHHS
  2. USPHS CC

SUPERVISORY CONTROLS:
The Talent Manager works under the general supervision of the Section Chief, Staffing and Recruitment. The supervisor outlines overall objectives and available resources. The employee and supervisor, in consultation, discuss timeframes, scope of the assignment including possible stages, and possible approaches

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

We will review your resume and supporting documentation to ensure you meet the minimum qualification requirements. You may be selected for an interview at the hiring authority's discretion. You will be notified of selection or non-selection.

Required Documents

To apply for this position, you must provide a complete Application Package. Please note that if you do not provide all required information, as specified in this announcement, you may not be considered for this position.A complete application includes:

U. S. Public Health Service Officers

  1. Cover Letter/Letter of Interest.
  2. Degrees. (Place under "Diploma/GED")
  3. Professional license. (If applicable)
  4. Additional professional certificates. (If applicable)
  5. Three professional references. (i.e., name, title and contact information)
  6. Official USPHS Promotion CV - e.g., relevant experience, education, training. (Place under "USPHS Promotion CV")
    • You may provide a civilian resume in addition to the USPHS Promotion CV to capture all relevant work experience.
  7. A copy of your Certificate of Investigation (located in your eOPF).
  8. *Three most recent Commissioned Officer Effectiveness Reports (COER). (Place under "Performance Appraisal")
  9. For current IHSC PHS officers, IHSC Recruiting requires applicants to provide a copy of your current Service Remaining Requirements Agreement.
  10. Indicate if you have an Assignment Pay (AP) Agreement and the date of the end of your AP Agreement. If you do not, please submit a memo attesting to no AP in the Assignment Pay (AP) Agreement section in the documents section of application.

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

How to Apply

To apply for this position, you must submit the required documentation outlined under the REQUIRED DOCUMENTS section below.

The complete initial Application must be submitted by 11:59 PM (EST) on 06/09/2026.

PLEASE NOTE: If your materials are not received by the closing date, your application will be evaluated solely on the information available and you may not receive full consideration or may not be considered eligible. Also, if you do not provide a valid email address, you may not be notified of the outcome of your application.

To begin the process, click the Apply Online button to create an account or log into your existing USAJOBS account. Follow the prompts to complete the occupational questionnaire. Please ensure you click the Submit My Answers button at the end of the process.

Note: To check the status of your application or return to a previous or incomplete application, log into your USAJOBS account, select Application Status, and click on the more information link under the application status for this position.

Applications and supporting documentation will not be accepted by mail or email. If you need further assistance, contact the Human Resources Office representative listed on this announcement at least one day prior to the closing date for further instructions.

Agency contact information

IHSC Recruiting
Email
IHSCrecruiting@ice.dhs.gov
Address
ERO-DRO-IHSC Public Health Service
500 12th Street SW
Washington, DC 20536
US

Next steps

Once you submit your application, we will assess your experience and training, identify the best-qualified applicants, and refer those applications to the hiring manager for further consideration and interviews. We will notify you by email after each of these steps has been completed. Your status will also be updated on USAJOBS throughout the process. To check your status, log on to your USAJOBS account, click on "Application Status," and then click "More Information." We expect to make a job offer within 60 days after the deadline for applications. If you are selected, we will conduct a suitability/security background investigation. View more information on applying for federal employment.

Additional locations

Charlotte, NC
Laredo, TX
San Antonio, TX

Immigration and Customs Enforcement

The Department of Homeland Security (DHS) is calling on those who want to help protect American interests and secure our Nation. DHS components work collectively to prevent terrorism; secure borders and our transportation systems; protect the President and other dignitaries; enforce and administer immigration laws, safeguard cyberspace; and ensure resilience to disasters. We achieve these vital missions through a comprehensive workforce spanning hundreds of occupations. Make an impact; join DHS.

The mission of U.S. Immigration and Customs Enforcement (ICE) is to protect America from the cross-border crime and illegal immigration that threaten national security and public safety. ICE focuses on smart immigration enforcement, preventing terrorism, and combating the illegal movement of people and goods. ICE is the principal investigative arm of DHS and the second largest investigative agency in the federal government. Created in 2003, through a merger of the investigative and interior enforcement elements of the U.S. Customs Service and the Immigration and Naturalization Service, ICE has more than 20,000 employees in more than 400 offices in the United States and around the world. ICE is a key component of the DHS layered approach to protecting our nation from a wide range of threats. For additional information about ICE and career opportunities, please visit www.ice.gov.

Agency contact information

IHSC Recruiting
Email
IHSCrecruiting@ice.dhs.gov
Address
ERO-DRO-IHSC Public Health Service
500 12th Street SW
Washington, DC 20536
US

Visit our careers page

Learn more about what it's like to work at Immigration and Customs Enforcement, what the agency does, and about the types of careers this agency offers.

https://www.ice.gov/detain/ice-health-service-corps