Technology Management Section Chief (O-6 Billet) Supervisory Job in Anywhere in the U.S. (remote job)

Vacancy No. IHSC-HITU-CTMS-O6-S Department Immigration and Customs Enforcement
Salary $1.00 to $150,000.00 Grade 6 to 6
Perm/Temp Permanent FT/PT Full-time
Open Date 1/8/2025 Close Date 1/22/2025
Job Link Apply Online Who may apply Public
Locations:
Anywhere in the U.S. (remote job)


Summary

This is a U.S. Public Health Service position within the Department of Homeland Security (DHS), Immigration and Customs Enforcement (ICE), Enforcement and Removal Operations (ERO), ICE Health Service Corps (IHSC), Administration Division, Health Information and Technology Unit (HITU). This is a supervisory position.

This position is only open to current USPHS officers.
USPHS Call to Active Duty (CAD) candidates are not eligible for this position.

This job is open to

Clarification from the agency

Applicants must be a current USPHS Commissioned Corps Officer. USPHS Call to Active Duty (CAD) candidates are not eligible for this position. Civilians are not eligible for this position.

Duties

DUTIES AND RESPONSIBILITIES:

  1. Duties include day to day management, assessment, development, implementation and evaluation of assigned programs. Plan, budget and provide technical oversight on contracts; formulate and execute short- and long-range plans for optimum utilization of personnel and resources.

  2. Ensure compliance with program regulations and best practices, maintain records per program policy, chair meetings, coordinate and/or managing programs within immediate organizational component, communicate and collaborate with and/or advising internal and external stakeholders, and carry out processes within the unit.

  3. Provide leadership and strategic direction in developing and implementing initiatives that improve health care technology and asset management and increase the efficiency of IHSC business processes

  4. Develop, update and execute policies, procedures, guidelines, and standards for sound health care systems development, acquisition and asset management to meet the overall needs of IHSC.

  5. Direct, coordinate and plan budget, resources, and operational enhancement to programs that support technology and asset management.

  6. Supervise and manage a multidisciplinary team that provides project management services and support. The day-to-day operational support includes technology development, project management and health care asset management.

  7. Develop and/or brief presentation to senior leadership (Assistant Director/SES, Chief of Staff and Deputy Assistant Directors) and Unit Chiefs on activities with nationwide impact.

  8. Monitor program activities, ensuring policy consistency, program effectiveness, quality project management and responsiveness to the requirements identified by IHSC users in the development, testing, integration, implementation, evaluation, operation, and maintenance of technology and asset management systems.

  9. Serves as IHSC's Accountable Property Officer, responsible for the management and oversight of IHSC's medical and IT assets.

  10. Provide input and support development of strategic plans to ensure a sound integrated information and data architecture and promotes effective system design and operations of information systems.

  11. Responsible for efficient information sharing among internal staff and external IHSC customers. Advises on the information systems needed to develop requisite architecture to promote the integration and communication of information systems.

  12. Align activities with the Agency's acquisition and budget processes. Conduct market research on emerging solutions and identify opportunities to apply new solutions to improve the efficiency of IHSC programs.

  13. Work collaboratively with IHSC Unit Programs in developing and managing ongoing collection and analysis of data for ongoing development and refinement of programs.

  14. Promotes and stimulates thought on the innovative uses of technology and the exploration of new and promising technologies and methodologies to provide improved delivery of products and services and to foster solutions that enhance organizational and enterprise performance.

  15. As applicable, participate as a primary or alternate voting member, chair or co-chair, advisor or reviewer on IHSC change management board, selection committee and/or workgroup.

  16. Other duties as assigned.

Requirements

Conditions of Employment

  • You must be a U.S. citizen to apply for this position.
  • You must successfully pass a background investigation.
  • You must successfully pass a drug screen.
  • Males born after 12/31/59 must certify registration with Selective Service.
  • Requirements by Closing Date: Unless otherwise noted, you must meet all requirements by the closing date of the announcement.
  • Service Remaining Requirement Agreement: Upon appointment to this position, officers will be required to serve an 18 to 24-month commitment to IHSC.
  • Applicants must be a current USPHS Commissioned Corps Officer. USPHS Call to Active Duty (CAD) candidates are not eligible for this position. Civilians are not eligible for this position.

Qualifications

PHYSICAL DEMANDS:

  1. Sitting and/or standing for extended periods of time (6-8 Hours).

  2. Performing repeated bending motion.

  3. Average manual dexterity for computer operation.

  4. Phone use for extended periods of time.

Education

REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES:

  1. Minimum a Master's of Science in a health care related field.

  2. Minimum 2 years of supervisory or team lead experience.

  3. Knowledge/experience with contracts; COR Level III preferred required within three years of hiring.

  4. Knowledge/experience with project or program management. Minimum of FAC-P/PM Level III required within three years of hiring.

  5. Knowledge of medical, administrative, ethical and legal requirements and standards related to healthcare delivery and the privacy of protected patient information.

  6. Knowledge of regulations and standards as it pertains to Occupational Safety and Health Administration (OSHA), American Correctional Association (ACA), National Commission Correctional Health Care (NCCHC), Joint Commission, Food and Drug Administration (FDA), and/or other regulating agencies in the developing, storing and communication of medical information.

  7. Knowledge of program policies and guidelines, and operating procedures relating to medical information.

  8. If the incumbent holds a clinical license, it is the responsibility of the incumbent to fulfill the obligation(s) of their licensing or certifying body. The incumbent may perform clinical duties of his-her profession in Federal health care facilities and such direction is documented via a memorandum of assignment and is filed in the eOPF. The agency may require incumbents to perform clinical activities with the scope of clinical license in times of critical needs within the agency.

  9. Knowledge of organizations and responsibilities of all levels of government operations for medical information communication.

  10. Ability to provide input for responses to congressional inquiries and to effectively communicate.

  11. Flexibility and ability to adapt to sudden changes in schedules and work-related requirements.

  12. High degree of initiative, and follow-through on a wide range of sensitive, complex, and program issues.

Additional information

This is a U.S. Public Health Service position within the Department of Homeland Security (DHS), Immigration and Customs Enforcement (ICE), Enforcement and Removal Operations (ERO), ICE Health Service Corps (IHSC), Administration Division, Health Information and Technology Unit (HITU). This is a supervisory position.

Incumbent serves as Chief for the Technology Management Section within HITU. The technology management program is a national IHSC program affecting all IHSC staff. The primary function of the Section is to manage and oversee the development and sustainment of IHSC health care assets and information systems.

IHSC provides direct care daily to approximately 15,300 detainees housed at 20 designated facilities throughout the nation. The health care provided includes medical, dental and mental health care, and public health services. IHSC provides medical case management and oversight for an additional 22,600 detainees housed at approximately 112 non-IHSC staffed detention facilities daily across the country. In addition, IHSC oversees the financial authorization and payment for off-site specialty and emergency care services for detainees in ICE custody. The ICE detainee population is approximately 34,000 detainees on a daily basis, with an average length of stay of approximately 30 days, surpassing 400,000 detainees annually. IHSC provides medical support during ICE enforcement operations in the air, on the ground and at sea.

SUPERVISORY CONTROLS:
The incumbent reports to the Unit Chief. In alignment with the priorities of the unit, the incumbent plans and organizes his/her own work, determines the sequence of assignments, selects and develops methods, and seeks assistance from experts only rarely. Assignments are usually long-term, recurring, or broadly defined. Work is reviewed for feasibility, compatibility with other work, and effectiveness in meeting requirements or expected results.

Benefits

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

We will review your resume and supporting documentation to ensure you meet the minimum qualification requirements. You may be selected for an interview at the hiring authority's discretion. You will be notified of selection or non-selection.

Required Documents

To apply for this position, you must provide a complete Application Package. Please note that if you do not provide all required information, as specified in this announcement, you may not be considered for this position.A complete application includes:

U. S. Public Health Service Officers

  1. Cover Letter/Letter of Interest. Please include location preference here.
  2. Degrees. (Place under "Diploma/GED")
  3. Professional license. (If applicable)
  4. Additional professional certificates. (If applicable)
  5. Three professional references. (i.e., name, title and contact information)
  6. Official USPHS Promotion CV - e.g., relevant experience, education, training. (Place under "Resume")
  7. A copy of your Certificate of Investigation (located in your eOPF).
  8. *Three most recent Commissioned Officer Effectiveness Reports (COER). (Place under "Performance Appraisal")
  9. For current IHSC PHS officers, IHSC Recruiting requires applicants to provide a copy of your current Service Remaining Requirements Agreement.
  10. Indicate if you have an Assignment Pay (AP) Agreement and the date of the end of your AP Agreement.

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

How to Apply

To apply for this position, you must submit the required documentation outlined under the REQUIRED DOCUMENTS section below.

The complete initial Application must be submitted by 11:59 PM (EST) on 01/22/2025.

PLEASE NOTE: If your materials are not received by the closing date, your application will be evaluated solely on the information available and you may not receive full consideration or may not be considered eligible. Also, if you do not provide a valid email address, you may not be notified of the outcome of your application.

To begin the process, click the Apply Online button to create an account or log into your existing USAJOBS account. Follow the prompts to complete the occupational questionnaire. Please ensure you click the Submit My Answers button at the end of the process.

Note: To check the status of your application or return to a previous or incomplete application, log into your USAJOBS account, select Application Status, and click on the more information link under the application status for this position.

Applications and supporting documentation will not be accepted by mail or email. If you need further assistance, contact the Human Resources Office representative listed on this announcement at least one day prior to the closing date for further instructions.

Agency contact information

IHSC Recruiting
Address
ERO-DRO-IHSC Public Health Service
500 12th Street SW
Washington, DC 20536
US
Learn more about this agency

Next steps

Once you submit your application, we will assess your experience and training, identify the best-qualified applicants, and refer those applications to the hiring manager for further consideration and interviews. We will notify you by email after each of these steps has been completed. Your status will also be updated on USAJOBS throughout the process. To check your status, log on to your USAJOBS account, click on "Application Status," and then click "More Information." We expect to make a job offer within 60 days after the deadline for applications. If you are selected, we will conduct a suitability/security background investigation. View more information on applying for federal employment.


Note: We cannot accept applications on behalf of Federal Agencies. Application instructions are listed within the Job Description.


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