Technology Solutions Architect #5374 Job in Washington DC, DC

Other Duties/ Responsibilities

• Develop proof of concept applications to validate proposed solutions.
• Continuously review and evaluate the effectiveness of solutions and propose changes as needed.
• Contract(or) oversight.
• Assist with the establishment and adoption of technology architecture standards and methodologies.
• Write policies.
• Consult with/lead other Senate teams
• Write RFPs.
• Review and evaluate responses to RFPs.

Required Work Experience

• 8-10 years’ experience as a lead software engineer and demonstrated leadership and mentoring skills.

Required Specialist Skills/ Knowledge

• Excellent oral and written communication skills.
• Excellent interpersonal skills and ability to collaborate with team members and stakeholders from across the organization.
• Ability to explain technical challenges and solutions to both technical and non-technical audiences.
• High level of self-discipline and ability to work independently.
• Strong leadership skills.
• High attention to detail and ability to organize, manage, and prioritize many tasks.
• High aptitude for continuously learning new skills.

Desired Qualifications

• 8-10 years’ experience as a lead software engineer and demonstrated leadership and mentoring skills.
• 5+ years of hands-on experience in ServiceNow Security Operations (SecOps) and Governance, Risk, and Compliance 9GRC). 
• 8+ years of experience working with ServiceNow implementing, designing developing, integrating, architecting, and supporting the following ServiceNow platform features/functions including: 

• CMDB, ITSM, ITAM, ITOM, ITBM, IRM, Change Management, Service Catalog, Service Portal, Workflows, Knowledge, KPI, Reports, and Dashboards, Roles/permissions

• Expertise in ServiceNow Security Incident Response, Vulnerability Response, Threat Intelligence, and Compliance modules. 
• Strong knowledge of IT Service Management (ITSM) and IT Operations Management (ITOM) practices. 
• Hands-on experience integrating ServiceNow with third-party security tools, such as SIEMs, firewalls, and threat intelligence platforms. 
• Familiarity with federal security regulations (FISMA, NIST, FedRamp, etc.) is highly desired. 
• Capacity to excel in fast-paced environments and consistently deliver on time. 
• Proficiency in collaborating within an Agile team setting. 
• Capacity to handle multiple responsibilities and pay meticulous attention to detail across different tasks. 
• Capacity to communicate verbally and in writing with team members, development staff, customers, consultants, and management. 
• Skilled in working autonomously to finish project tasks. 
• proficient at articulating technical challenges and solutions in a way understandable to both technical and non-technical listeners. 
• Adept in troubleshooting and resolving intricate technical problems. 
• capable of functioning both independently and collaboratively in a fast-laced setting. 
• Proficient in strategizing and implementing ServiceNow projects and upgrades. 
• Strong sense of self-discipline and the capacity to work autonomously. 
• Adept at organizing, managing, and prioritizing multiple tasks. 
• Aptitude for ongoing skill acquisition. 
• Knowledge and adherence to industry standards and best practices. 
• Comprehensive understanding of ServiceNow's architecture, modules, and essential components. 
• Demonstrated proficiency in utilizing ServiceNow's development tools, including Flow Designer, Service Portal, and IntegrationHub. Expertise in ServiceNow's scripting language, such as JavaScript, and GlideScript. 
• Optimize performance, integrate systems, and design databases.
• ServiceNow development specializing in JavaScript, AngularJS, HTML, CSS, and REST/SOAP APIs. 
• Understanding of cloud computing and infrastructure-as-a-service (IaaS). 
• Excellent problem-solving abilities, focusing on delivering secure, scalable solutions. 
• Demonstrate strong verbal and written communication skills to effectively interact with technical and non-technical stakeholders. 
• Experience in technical project management, guide technical teams, and provide mentorship to junior team members. 

• Skilled in creating system interfaces, including APIs, SOA, RESTFUL, and JSON. 
• Familiarity with developing customized applications. 
• Knowledgeable in Agile and Scrum methodologies with extensive experience in the SDLC. 
• Adept at managing requirements, with the added benefits of expertise in GitLab. 
• Experience using ServiceNow applications HRSD and CSM. 
• Demonstrated ability to develop proofs-of-concept for clients rapidly. 
• Coordinating between cross-functional teams. 
• Knowledge of how to seamlessly integrate ServiceNow with various enterprise systems. 
• Experience working with ITIL or other IT service management frameworks. 
• Understanding of ServiceNow upgrade methods and industry best practices. 
• Skilled in creating and implementing scalable ServiceNow solutions for the future. 
• Capable of understanding and translating business needs into technical solutions. 

Desired Certifications

• ServiceNow Certified Implementation Specialist (CIS) in Security Operations or GRC is preferred.
• Relevant certifications in cybersecurity (e.g. CISSP, CISM, CEH) are a plus.  

As part of our hiring process, we may conduct a skills assessment to better understand an applicant’s proficiency in key areas relevant to the role. 

Working Conditions

• Since this position requires onsite presence in support of the U.S. Senate when in session, this position requires the employee to be available and prepared to work during government shutdowns, in inclement weather, on holidays, and during late night, overnight, and weekend sessions. In the context of government furloughs, this position is considered excepted. (Enterprise Operations (50188) only)
• This position directly supports essential services of the U.S. Senate. As such, this position requires the employee be available and prepared to work during government shutdowns, in inclement weather, on holidays, weekends, and during late nights to ensure essential services to the Senate continue without interruption. In the context of government furloughs, this position is considered excepted. (Enterprise Operations & TID only)
• The U.S. Senate network cannot be taken offline for maintenance during the workday, or while the Senate is in session. As such, maintenance windows may only occur at night, on weekends, and occasionally on holidays. Employees who perform systems upgrades, maintenance, wiring, backups, support our alternate data centers will have schedules that include working nights, weekends, and holidays. (Enterprise Operations only).

Security Clearance

• This position requires that the applicant obtain and maintain a Secret U.S. Government security clearance.
• Applicants must be U.S. citizens in order for the SAA to submit your application for a security clearance.

The Sergeant at Arms is an equal opportunity employer in accordance with the requirements of Senate rules, regulations, and applicable Federal Laws. This agency provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the agency. Decisions to grant reasonable accommodations will be determined on a case-by-case basis. Please email employment@saa.senate.gov with “Applicant Accommodation” in the subject line. No moving, relocation or pre-employment travel expenses will be paid for this position, or while in application for this position.

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

Email

employment@saa.senate.gov

Address

U.S. Senate Sergeant at Arms
SH-142 Hart Senate Office Building
Washington, DC, Washington, DC 20001