Telecommunications Specialist Job in Omaha, NE

Vacancy No. MW-1543-MWRO-25-12604421-DE Department National Park Service
Salary $73,249.00 to $95,221.00 Grade 11 to 11
Perm/Temp Permanent FT/PT Full-time
Open Date 11/18/2024 Close Date 12/2/2024
Job Link Apply Online Who may apply Public
Locations:
Omaha, NE


Summary

Provides technical support applied to design, installation, maintenance, and repair of complex radio telecommunications systems owned and operated or utilized by National Park Service (NPS), Midwest Region (MWR), which encompasses a 13-state area, including over 60 NPS sites and 5 centralized radio dispatch communications centers. Provides technical and analytical work to identify, develop, and evaluate options or new technologies for telecommunications systems throughout the Midwest Region.

Duties

Incumbent installs, tests, maintains, and services a wide variety of highly complex radio telecommunications electronic equipment, systems, components, and devices. This includes a wide variety of technologies, with a focus on Land-Mobile-Radio (LMR) systems and Radio-over-IP (RolP) systems. Typical LMR systems include conventional narrowband analog, P25 conventional FDMA and P25 TDMA, mobile and hand-held radios, stand-alone base radios and repeaters, and complex simulcast repeater systems connected via IP based network, MF, HF, VHF, UHF, 700/800 MHz radio systems or equipment, IP based dispatch consoles or digital microwave transceiver systems. Knowledge of backup power systems, local area network (LAN) infrastructure, wide area network (WAN) infrastructure, computers, peripherals, in-band and cross-band repeaters, antenna systems, and physical infrastructure, such as equipment shelters and radio towers. The incumbent routinely uses varied and complex test equipment and testing methodologies to calibrate, align, and adjust equipment and systems to meet prescribed standards and tolerances. Includes installation and maintenance of lightning protection, surge suppression, grounding, environmental controls, alarm and remote monitoring solutions, and back-up power systems. Recommends suitable locations for radio system components and equipment.

Incumbent monitors evaluates and records equipment and system performances and implement maintenance strategies and overall planning efforts as directed by the regional radio program manager. Executes a scheduled preventative maintenance program on radio systems and makes timely replacements and/or repairs needed to minimize outages. Keeps abreast of developments in radio telecommunications technologies and implements improved methods and techniques in the design, modification, operation, and maintenance of telecommunications systems. The work involves routine travel from assigned duty station upwards of 14 days a month or more. Use of tools, power equipment and climbing of radio towers or structures. Prepares technical reports, trip reports, cost estimates, fact sheets, and status reports, as necessary. Provides training and assistance to park radio coordinators.

Work requires some physical exertion, mostly during field surveys and service calls to remote sites. Physical labor typically includes walking and hiking while carrying medium to light loads. More strenuous activities such as off-trail hiking, portaging, shoveling, digging, and carrying of heavy loads over a short distance may occasionally be required. Service to remote sites may occasionally require carrying heavy loads of up to 60 pounds or more across uneven terrain.

Physical Demands: The work requires some physical exertion, mostly during field surveys and service calls to remote sites. Physical labor typically includes walking and hiking while carrying medium to light loads. More strenuous activities such as off-trail hiking, portaging, shoveling, digging, and carrying of heavy loads over a short distance may occasionally be required. Service to remote sites may occasionally require carrying heavy loads of up to 60 pounds across uneven terrain.

Working Conditions: While most work will take place within climate-controlled facilities, the position involves field work, which is subject to a wide variety of environments, ranging from mild to dangerous. Outdoor field station environments include a wide range of weather conditions, such as violent storms with lightning, heavy rain, high winds, tornadic activity, and extreme temperatures. Temperatures can range from -20 Deg. F to above 100 Deg. F. Transport to and from remote sites may be via car, ATV, snowmobile, watercraft (ship, boat, or canoe) and aircraft (fixed wing or helicopter). Water transport can encounter high winds and heavy seas (Lake Superior). Ground transportation in winter can encounter freezing rain, hail, or heavy, sustained snowfall and blizzard conditions with sub-zero temperatures. Foot transportation may involve hiking over steep, rocky terrain, or through wet woodland swamps, or through deep-drifted snow. Trails may be paved and improved, or nonexistent. Other work will require working in unimproved attic and basement utility areas and climbing ladders to service rooftop antennas, repeaters, solar panels, and other radio equipment.

Requirements

Conditions of Employment

  • U.S. Citizenship required.
  • Appointment subject to background investigation and favorable adjudication.
  • Meet Selective Service Registration Act requirement for males.
  • Complete the initial online assessment and USAHire Assessment, if required.
  • Selectee will be required to participate in the Direct Deposit Electronics Funds Transfer Program.
  • You may be required to operate a government (or private) motor vehicle as part of your official duties. Prior to your first official motor vehicle operation, and again every year thereafter (or more frequently if management determines such need exists), you will be required to sign an affidavit certifying to your possession of a valid State issued driver's license that is current and has not been revoked, suspended, canceled, or otherwise disqualified in any way to prohibit your operation of a motor vehicle. You will also submit a photocopy of your valid State issued driver's license prior to your first official motor vehicle operation, and again every year, or more frequently if management determines such need exists. Lastly, you may be required to submit (within a State sealed envelope or submitted directly by the State authorities), and at your own expense, all certified driving records from all States that discloses all valid driver's licenses, whether current or past, possessed by you. Please indicate in your application whether you possess a valid State driver's license.
  • If you are a new employee or supervisor in the Federal government, you will be required to complete a one-year probationary period.
  • Ability to lift 60 pounds.

Qualifications

All qualifications must be met by the closing date of this announcement-12/02/2024-unless otherwise stated in this vacancy announcement.

Credit will be given for all appropriate qualifying experience. To receive credit for experience, your resume MUST clearly indicate the nature of the duties and responsibilities for each position, starting and ending dates of employment (month/year), and the resume must reflect full and/or part-time or total number of hours worked (i.e., work 40+ hours a week, rather than indicating full-time). If part-time, the hours must be annotated to be able to pro-rate the amount of qualified specialized experience.

To qualify for this position at the GS-11 grade level, you must possess at least one of the following minimum qualifications by close of the announcement:

EXPERIENCE: At least one full year of specialized experience comparable in scope and responsibility to the GS-9 grade level in the Federal service (obtained in either the public or private sectors). This experience includes activities such as: maintaining radio telecommunication system performance through use of established tools and instructions; installing, management and testing new, standardized radio telecommunications equipment; and monitoring and alerting telecommunication managers regarding deterioration in system performance. Additional experiences evaluating, analyzing, developing, managing, or improving radio communications systems, procedures, and requirements that demonstrated knowledge of current developments and trends in communications concepts and technology, specifically with radio telecommunications technologies. You must include hours per week worked.
-OR-
EDUCATION: Successful completion of at least a Ph.D. degree or equivalent Doctoral degree or 3 full years of progressively higher-level graduate education leading to such a degree or LL.M., if related. Major study -- electrical or electronic engineering, mathematics, physics, public utilities, statistics, computer science, telecommunications management, information systems management, business administration, industrial management, or other fields related to the position. You must include transcripts.
-OR-
Successful completion of a combination of education and experience as described above. For example, I have six months of the specialized experience described above (50% of the experience requirement), and 45 semester hours or 68 quarter hours of directly related graduate level education in an accredited educational institution (50% of the qualifying education). The total must equal at least 100 percent to qualify. You must include transcripts.

Volunteer Experience: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Education

To qualify based on education, you must submit a legible copy of transcripts from an accredited institution with your name, school name, credit hours, course level, major(s), and grade-point average or class ranking. Transcripts do not need to be official, but if you are selected for this position and you used your education to qualify, you must provide official transcripts before you begin work.

If you are using education completed in foreign colleges or universities to meet qualification requirements, you must show that your education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university.

Additional information

A selectee receiving a first appointment to the Federal Government (Civil Service) is entitled only to the lowest step of the grade for which selected. The display of a salary range on this vacancy shall not be construed as granting an entitlement to a higher rate of pay.

A Recruitment Incentive May Be Authorized for a newly selected employee when appointed to a permanent, temporary, or term position. A Federal employee who is transferring to the National Park Service from another component, bureau or Federal agency and who does not meet the conditions under 5 CFR 575.102 is not eligible for a recruitment incentive.

A Relocation Incentive May Be Authorized for a Federal employee when the employee must move, as directed by the National Park Service (NPS) either through a management directed reassignment or selection for employment, to a different location at least 50 miles away from the one where his/her position of record held at time of selection is currently located, due to a need of the NPS. A relocation incentive is not the same as a Permanent Change of Station (PCS) move and, as such, may be granted in conjunction with one another.

This announcement may be used to fill additional positions if identical vacancies occur within 90 days of the issue date of the referral certificate.

The National Park Service has determined that the duties of this position are suitable for telework and the selectee may be allowed to telework with supervisor approval.

Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments, if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments here: https://help.usastaffing.gov/Apply/index.php?title=Reasonable_Accommodations_for_USA_Hire

Benefits

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

A review of your resume and supporting documentation will be made and compared against your responses to the Occupational Questionnaire to determine if you are qualified for this job. If your resume is incomplete or does not support the responses provided in the Occupational Questionnaire, or if you fail to submit all required documentation, you will be rated 'ineligible', 'not qualified', or your score may be adjusted accordingly. If a determination is made that you have inflated your qualifications or experience, you may lose consideration for this position. Please follow all instructions carefully; errors or omissions may affect your rating.

You will be evaluated based on how well you meet the qualifications listed in this vacancy announcement. Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), your responses on the application questionnaire, and your responses to all assessments required for this position. You will be assessed on the following competencies (knowledge, skills, abilities, and other characteristics):

  • Attention to Detail
  • Computers and Electronics
  • Customer Service
  • Decision Making
  • Electronics
  • Engineering and Technology
  • Flexibility
  • Integrity/Honesty
  • Interpersonal Skills
  • Learning
  • Reading Comprehension
  • Reasoning
  • Self-Management
  • Stress Tolerance
  • Teamwork
  • Technology Management
  • Telecommunications


To Preview the application questionnaire, click the following link:https://apply.usastaffing.gov/ViewQuestionnaire/12604421

Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Cheating on an assessment may also result in your removal from consideration.

Candidates will be rated and ranked using Category Rating procedures. These procedures place candidates with veteran's preference above non-preference eligibles within each category. Veterans with a service connected disability of at least 10 percent are listed in the highest quality category, except when the position being filled is scientific or professional at the GS-09 grade level or higher. Under Category Rating, candidates will be rated and ranked into one of three categories:
  • Best Qualified - applicants possessing experience that substantially exceeds the minimum qualifications of the position including all selective factors and are highly proficient in all requirements of the job and can perform effectively in the position
  • Well Qualified - applicants possessing experience that exceeds the minimum qualifications of the position including all selective factors and are proficient in most of the requirements of the job
  • Qualified - applicants possessing experience that meets the minimum qualifications of the position including all selective factors and are proficient in some, but not all of the requirements of the job.

Required Documents

The following documents are required and must be submitted by 11:59 PM (EST) on 12/02/2024:

  1. Resume which includes a list of all significant jobs held and duties performed, with dates specified in month and year format, and, indicate hours worked per week. If military or civilian, please include your rank and/or grade.
  2. A complete Occupational Questionnaire
  3. Other Supporting Documents, if applicable, such as:
    • Veterans Preference Documentation:
      • If you are a Discharged, Non-Disabled Veteran, you must submit a copy of your DD-214 showing character of discharge (Member 4 copy), or other Documentation of Service and Separation under Honorable Conditions, as listed on the SF15. If you don't have your DD-214, you may request it after discharge from the National Archives.
      • If you are a veteran within 120 days of discharge, you must submit signed documentation from the Armed Forces certifying: 1) your expected release/retirement from active duty, 2) under honorable conditions, 3) your pay grade/rank/rate at time of discharge, 4) dates of active duty service, 5) any campaign or expeditionary medals received, & 6) dated within 120 days of your separation.
      • If you are a Disabled Veteran, Purple Heart Recipient, or Mother or Spouse of a Disabled or Deceased Veteran, you must submit all additional proof required by the SF15, and if applicable, a completed SF15. You may request a copy of your Department of Veterans Affairs letter from www.ebenefits.va.gov or call 1-800-827-1000 to establish proof of disability.
    • If you are requesting a reasonable accommodation to the USA Hire Competency Based Assessments, submit documentation to support your request, including the Reasonable Accommodation Request Form found here.
  4. College transcripts, if qualifying based on education.
  5. Documentation for Interagency/Career Transition Assistance Plan consideration if you are a displaced Federal employee within the local commuting area. You must include: 1) Proof you are a displaced Federal employee, e.g., RIF Separation Notice, Notice of Proposed Removal, etc.; 2) SF-50s (Notifications of Personnel Action) showing career/conditional tenure competitive status, promotion potential and duty location; and 3) your most recent performance appraisal. To exercise selection priority, displaced or surplus Federal employees must be rated well-qualified or above 85 on the rating criteria for this position.
Do not submit photographs with your application package. Documents with photographs may not be seen by hiring officials - you must remove your image from any badges, licenses, etc.

Do not upload Adobe portfolio documents. Adobe portfolio documents are not viewable by our agency's staffing offices.

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

How to Apply

Please read the entire announcement and all the instructions before you begin an application. To apply and be considered for this position, you must complete all required questionnaires, assessments, and required documentation as specified in the How to Apply and Required Documents section. The complete application package must be submitted by 11:59 PM (ET) on the closing date of the announcement to receive consideration. You must provide documentation to support your claim for each eligibility selected. Please review the required documentation listed in the eligibilities language to ensure you submit the appropriate information. Note: You will only be marked eligible for those eligibilities that you selected and provided the appropriate supporting documentation. The application process is as follows:

  1. Click the Apply Online button.
  2. Answer the questions presented in the application and attach all necessary supporting documentation. To PREVIEW the application questionnaire, select the following link: https://apply.usastaffing.gov/ViewQuestionnaire/12604421
  3. Click the Submit Application button prior to 11:59 PM (ET) on the announcement closing date.
  4. If you are required to complete any USA Hire Assessments, you will be notified after submitting your application. The notification will be provided in your application submission screen and via email. The notification will include your unique assessment access link to the USA Hire system and the completion deadline. Additionally, in USAJOBS you can click "track this application" to return to your assessment completion notice.
  5. Access USA Hire using your unique assessment link. Access is granted through your USAJOBS login credentials.
  6. Review all instructions prior to beginning your assessments. You will have the opportunity to request a testing accommodation before beginning the assessments should you have a disability covered under the Rehabilitation Act of 1973 as amended.
  7. Set aside at least 3 hours to take the USA Hire assessments; however, most applicants complete the assessments in less time. If you need to stop the assessments and continue later, you can re-use your unique assessment link.
  8. Your responses to the USA Hire Assessments will be reused for one year (in most cases) from the date you complete an assessment. If future applications you submit require completion of the same assessments, your responses will be automatically reused.
For more general information, system requirements, reasonable accommodation information, and to request assistance regarding the USA Hire Assessments, review the following resources: https://help.usastaffing.gov/Apply/index.php?title=USA_Hire_Assessments.

To update your application, including supporting documentation: During the announcement open period, return to your USAJOBS account, find your application record, and click Edit my application. This option will no longer be available once the announcement has closed.

To view the announcement status or your application status: Click on this: https://www.usajobs.gov/Help/how-to/application/status/. Your application status page is where you can view your application status, USA Hire assessment completion status, and review your notifications sent by the hiring agency regarding your application.

Agency contact information

MWR HR West Team
Address
Interior Region 3, 4 and 5
601 Riverfront Drive
Omaha, NE 68102
US
Learn more about this agency

Next steps

Once the Occupational Questionnaire is received you will receive acknowledgement that your submission was successful. If you are among the most qualified candidates and your name is referred to the hiring official, you may be contacted directly for a possible interview. You will be notified of the status of your Application Package at the time candidates are referred for consideration, and when the selection process is complete.


Note: We cannot accept applications on behalf of Federal Agencies. Application instructions are listed within the Job Description.