Training Specialist

Clarification from the agency

All US Citizens. The position(s) will be filled through a direct-hire authority.

Serving as a Training Specialist GS-1712-9/11 makes you a valuable member of the Federal Law Enforcement Training Centers (FLETC) team and mission. This position is located in the Office of the Associate Director for Training Ops (TOPS), Training Management Operations Directorate (TMO), eLearning and Training Analytics Division (ETA), eLearning and Training Technology Support Branch (ETT), located in Glynco, Georgia.

The primary purpose of this position is to serve as a Training Specialist and assists in the planning and design, participates in conducting, analyzing, and reporting a wide variety of online, in-residence and hybrid training related evaluation projects, activities and technologies.

Typical duties include:

• Assisting with the planning, design, conduct, analysis, and reporting of a wide variety of evaluation projects, activities, and technologies supporting online (live broadcast, recorded, and asynchronous), in-residence, and hybrid training.
• Applying research and evaluation principles, theories, techniques, and methodologies in the execution of this major duty area.
• Organizing inputs from internal customers, tracking requests, and translating submitted program needs into clear, actionable requirements for the e-Learning and Training Analytics Division.

View common definitions of terms found in this announcement: Common Definitions.

Conditions of employment

• You must be a U.S. citizen to apply for this position.
• Males born after 12/31/1959 must be registered for Selective Service.
• You must successfully pass a background investigation.
• You will need to set up direct deposit so we can pay you.
• Must possess and maintain a valid state issued driver's license to conduct official government business.
• Bargaining Unit: This is a bargaining unit covered position, represented under the National Treasury Employees Union (NTEU).
• This position is eligible for telework based on agency policy.
• Overtime may be required.

Qualifications

A resume must be no more than two pages. If an applicant's resume exceeds two pages, the USAJOBS database will not allow the application to be submitted. For additional assistance, please visit: USAJOBS Help Center - Update your resume now so it meets new resume requirements

If interested in this position, please email your resume to fletc-jobinfo@fletc.dhs.gov. Please ensure you list the job announcement number, location, position title, series and grades you are interested in.

You may also apply in person at the DHS Career Expo in Jacksonville, Florida on June 16 & 17, 2026.You must register for the event atDHS Career Expo. More information about the event may be found at Expo | Homeland Security. More details can be found in the How To Apply section of this job announcement.

Specialized Experience at the GS-09:
You qualify at the GS-09 grade level if you possess one of the following:

• One year of specialized experience, equivalent to the GS-07 grade level or pay band in the federal service, or equivalent experience in the private or public sector performing the following duties: 1) Analyzing data to develop plans in accordance with priorities and available resources; 2) Coordinating with senior staff to ensure online, in residence, and blended training comply with program objectives; and 3) Providing recommendations on training issues by analyzing reviews from clients and students; OR
• A master's or equivalent graduate degree or 2 full years of progressively higher-level graduate education leading to such a degree or LL.B. or J.D., if related; OR
• A combination of successfully completed graduate level education and specialized experience as described above that, when combined, equal 100% of the total requirement. This will be calculated using your resume and unofficial transcripts or a list of courses/course hours submitted with your application.

NOTE: Only graduate education in excess of the first year may be used to qualify for the GS-09 level.

Specialized Experience at the GS-11:
You qualify at the GS-11 grade level if you possess one of the following:

• One year of specialized experience, equivalent to the GS-09 grade level or pay band in the federal service, or equivalent experience in the private or public sector performing the following duties: 1) Conducting detailed analyses of online training evaluation functions to develop automated processes and/or recommend operating procedures; 2) Analyzing training data to identify training delivery problems and develop innovative training technologies/courses of action to resolve issues; 3) Evaluating the validity, effectiveness, and efficiency of all training programs and student achievements; and 4) Providing guidance to senior staff, instructors, and students on all aspects of online, in residence, and blended learning, including coordinating and supporting online synchronous training events; OR
• A Ph.D. or equivalent doctoral degree or 3 full years of progressively higher-level graduate education leading to such a degree or LL.M., if related; OR
• A combination of successfully completed graduate level education and specialized experience as described above that, when combined, equal 100% of the total requirement. This will be calculated using your resume and unofficial transcripts or a list of courses/course hours submitted with your application.

NOTE: Only graduate education in excess of the first two years may be used to qualify for the GS-11 level.

All qualifications and eligibility requirements must be met by the closing date of the announcement.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Current or Former Political Appointees: The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office.

Interagency Career Transition Assistance Program (ICTAP) eligibles: If you have never worked for the federal government, you are not ICTAP eligible. View information about ICTAP eligibilityon OPM's Career Transition Resources website. To be considered eligible under ICTAP, you must be rated at a minimum score of 85 for this position. In addition, you must submit the supporting documents listed under the required documents section of this job announcement.

Re-employed annuitants' annual salaries will be reduced by the amount of their retirement annuity and by further cost of living increases. FERS retirees receiving a FERS annuity supplement must also be aware that, like social security benefits, their FERS annuity supplement is subject to an earnings test and may be reduced if the salary earned is more than the social security exempt amount of earnings. Additional information is available on OPM's website or by contacting OPM.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

We will review your resume and supporting documentation to ensure you meet the minimum qualification requirements.

In order to qualify for this position, your resume must provide sufficient experience and/or education to perform the duties of the specific position for which you are being considered. Resumes are restricted to no more than 2 pages. Illegible/unreadable resumes will not be considered. Your resume is the key means we have for evaluating your skills, knowledge, and abilities as they relate to this position. Therefore, we encourage you to be clear and specific when describing your experience. All work experience should specify the length of time spent in the position. One year of specialized experience is equivalent to 12 months at 40 hours per week. Part-time hours are prorated. You will not receive any credit for experience that indicates hours per week "varies." List exact hours per week on each job experience.

To be considered for this position, you must complete all required steps in the process, including submitting your resume, supporting documentation (if applicable) and the Subject matter expert (SME) Question and Answer Session.

Subject matter expert (SME) Question and Answer Session: At this phase, qualified candidates will participate in an SME Q&A to further assess your technical qualifications relative to the required specialized experience. Applicants passing the SME Q&A will be rated and ranked as described below.

As vacancies occur, the Human Resources Office will review your resume to ensure you meet the hiring eligibility and qualification requirements listed in this flyer. You will be rated based on the information provided in your resume, along with your supporting documentation.

If selected, you may be required to provide additional supporting documentation.

If after reviewing your resume and supporting documentation, a determination is made that you inflated your qualifications and/or experience, you may be found ineligible/not qualified.

Please follow all instructions carefully. Errors or omissions may affect your rating or consideration for employment.

This notice is issued under the direct-hire authority. Using Office of Personnel Management (OPM) approved direct hire authorities, agencies may appoint candidates directly to jobs, without regard to the provisions of Title 5 U.S.C. 3309 through 3318, for which OPM determines that there is a severe shortage of candidates or a critical hiring need.

Veterans Preference: Veterans preference does not apply under this Direct-Hire Authority (DHA).

1. Your resume (click the link for information on what to include). If you are a current or former Federal employee, your resume must indicate the GS or pay band level for each position held. Limit your resume to no more than two pages.
2. Are you qualifying based on education? Submit a copy of your college transcript (unofficial is acceptable) from an accredited institution listing the college/university, degree confirmation date(s) and applicable courses. Once selected and prior to appointment, applicants must provide an official college transcript. Education completed in foreign colleges or universities may be used to meet Federal qualification requirements if you can show that your foreign education is comparable to education received in accredited educational institutions in the United States. For example, specific courses accepted for college-level credit by an accredited U.S. college or university, or foreign education evaluated by an organization recognized for accreditation by the Department of Education as education equivalent to that gained in an accredited U.S. college or university. It is your responsibility to provide such evidence with your application. See Recognition of Foreign Qualifications for more information.
3. Are you a veteran? You must provide acceptable documentation of your preference or appointment eligibility. The member 4 copy of your DD214, "Certificate of Release or Discharge from Active Duty," is preferable. If claiming 10 point preference, you will need to submit a Standard Form (SF-15), "Application for 10-point Veterans' Preference." View more veterans' information.
4. Are you claiming special priority selection rights under the Interagency Career Transition Assistance Program (ICTAP)? Submit the following:
   • A copy of your agency notice,
   • A copy of your most recent performance rating, and
   • A copy of your most recent SF-50, Notification of Personnel Action, noting your current position, grade level, and duty location.

Next steps