Training Technician (OFFICE AUTOMATION) Job

Vacancy No. DCAA-25-HQ-12750405 Department Defense Contract Audit Agency
Salary $52,832.00 to $70,611.00 Grade 7 to 7
Perm/Temp Permanent FT/PT Full-time
Open Date 6/20/2025 Close Date 7/7/2025
Job Link Apply Online Who may apply Status Candidates
Locations:
Smyrna, GAIrving, TX


Summary

Reemployed annuitant: This vacancy does not meet the criteria for appointment of annuitants.

This job is open to

Clarification from the agency

Current Career or Career-Conditional Defense Contract Audit Agency (DCAA) Employees and DCAA employees currently on a VRA appointment. Eligible Priority Placement Program DoD Military Spouses Preference (MSP) applicants.

Duties

  • Ensures efficient training management through training and learning management system (LMS) suport.
  • Provides LMS first level help desk support and impromptu training on user and local administrator feature, including supervisor assignments.
  • Assists with LMS Content Development (Content Owner) for archive, migrate, resources, updates of courseware, and assessments.
  • Initiates auditor new hire Defense Acquisition Workforce Improvement Act (DAWIA) status in LMS, tracks auditor progress and updates DAWIA levels as milestones are met.
  • Prepares correspondence, maintains department calendar, and updates rosters, reports and spreadsheets.
  • Updates and identifies roles of new hires and assigns all mandatory courses. Assists Training Support Officer and Training Coordinators at all levels with administrative and logistical support for assigned courses.
  • Issues CAC cards and conducts CAC inspections via RAPIDS to verify certificates are accurate
  • Reserves and confirms hotel and meeting sites arrangements for DCAA training courses, serving as the onsite liaison to address issues with instructions and vendors.

Requirements

Conditions of Employment

  • Must be a U.S Citizen as verified through E-Verify Program

Qualifications

You may qualify for consideration if meeting time-in grade, specialized experience, education requirement, 90 days after competitive appointment requirement, and all other qualification requirements within 30 calendar days after the closing date of the announcement, unless otherwise indicated on the announcement.

You must meet the minimum qualification requirements as stated in the Office of Personnel Management (OPM) Operating Manual, Qualification Standards for General Schedule Positions, http://www.opm.gov/qualifications/Standards/group-stds/gs-prof.asp.

Basic Requirement: You must be able to type 40 words per minute in order to qualify for this position.

Specialized Experience:
You must have one year of specialized experience at the GS-06 or equivalent level. Specialized experience must be documented in your resume.Specialized experience in a training-related administrative and technical support function position. Specialized experience would include one or more of the following areas: training support programs, training activity databases or training-related administrative and technical support functions.

Volunteer Experience: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills, and can provide valuable training and experience that translates to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Education

Substitution of Education for Specialized Experience: For the GS-07: One full year of graduate level education may be substituted to meet the specialized experience required when it is directly related to the work of the position being filled. Equivalent combinations of successfully completed graduate level education and experience may be used to meet total experience requirements.

If you are using education to substitute for the specialized experience, you must submit transcripts at the time you apply. To be creditable, education must have been obtained in an accredited college or university recognized by the U.S. Department of Education (http://www2.ed.gov/admins/finaid/accred/index.html)..

Additional information

DCAA has a comprehensive benefits package that includes retirement, social security and thrift savings; health, life and long term care insurance; paid vacation, sick leave and holidays. DCAA employees enjoy our business-casual dress code, flexible work schedules, and transit subsidies.

Selective Service: Males born after 12-31-59 must be registered or exempt from Selective Service (see www.sss.gov).

Initial Probationary Period: You will be required to serve an initial probationary period of 1 year if one has not already been completed.

Drug Testing: If you are given access to classified information, you will be subject to random drug testing. If you are selected for a special sensitive position, you will be placed in a drug testing designated position. You must pass a drug test before your assignment to such a position and you will be subject to random drug testing subsequent to your assignment.

Background Investigation: All selectees will be subject to a personnel security investigation which must be favorably adjudicated for occupancy of a sensitive position and/or access to classified information. If you are selected for a critical/special sensitive position, you will be subject to a Single Scope Background Investigation (SSBI). For a critical sensitive position, you must be able to obtain and maintain security clearance eligibility at the Top Secret level. For a special sensitive position, you must be able to obtain and maintain security clearance eligibility at the Top Secret/Sensitive Compartmented Information (TS/SCI) level AND you will be subject to a random counterintelligence scope polygraph.

PCS: Relocation expenses reimbursed - Yes - You may qualify for reimbursement of relocation expenses in accordance with agency policy. Relocation expenses will be offered based on agency staffing needs and budgetary availability.

Additional Vacancies: This announcement may be used to fill additional positions within 120 days of the certificate issuance date.

Performance Appraisal: If you are a current Federal employee, you must be rated fully successful or higher on your current performance rating to be eligible for promotion. You may be asked to provide a copy of your performance appraisal during the evaluation and selection process.

All applicants are encouraged to apply electronically. If you are unable to apply on-line, you may contact 317-212-0454 for assistance.

This position is not covered by a bargaining unit.

Benefits

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Your application will initially be reviewed to determine whether you meet the minimum eligibility and qualifications requirements. If you are qualified, you will then receive a numeric score based on the degree to which your background matches the knowledge, skills and abilities for the position listed below. If a determination is made that you have inflated your qualifications, you will be assigned a rating commensurate with your background. Your final score will be used to determine if you are among the best qualified candidates.
Competencies:

  • Customer Service
  • Office Automation
  • Technology Application


Criminal History Inquiries- If you apply to this position and are selected, we will not ask about your criminal history before you receive a conditional job offer. If you believe you were asked about your criminal history improperly, contact the agency @ dcaa.belvoir.hq.mbx.ask-lmer@mail.mil

Required Documents

You must provide a complete Application Package which includes:

1. Resume - Each period of Federal experience must reflect the grade level of the position and whether the assignment is permanent or temporary. Your resume must document your specialized experience at the next lower grade level.
2. Assessment Questionnaire
3. Other supporting documents
a. SF-50 Notification of Personnel Action - Unless you are a current permanent DCAA employee, current and former Federal employees must provide their most recent SF-50 or the SF-50 reflecting Career/Career-Conditional tenure and the highest grade held on a permanent basis.
b. College Transcripts - If you are using education as a substitution for specialized experience, you must provide your college transcripts.
c. Veterans Preference Documentation

  • You must submit a copy of your DD Form-214, Certificate of Release or Discharge from Active Duty", showing the dates of active duty service, type of discharge and the character of service. Alternatively, If you are a current military member in active duty service and do not have a copy of your DD Form-214, you must submit a written documentation (certification) from your branch of service certifying that you are expected to be discharged or released from active duty under honorable conditions no later than 120 days after the date the certification is submitted with your application for this position. The certification should also include your rank, dates of active duty service and what the condition of discharge is thought to be.
  • If claiming 10-point preference and/or are a 30% or more Disabled Veteran, you must submit both a DD Form-214 or expected discharge documentation as described above AND a copy of a letter from the Department of Veterans Affairs (VA) or your branch of service certifying the presence of service-connected disability and indicating the percentage of disability
  • If you are claiming eligibility based on 10-point derived veterans' preference (i.e. a spouse, widow/widower, or parent of a veteran claiming veterans' preference when the veteran is unable to use it), you must also submit a Standard Form 15 (SF-15) "Application for 10-Point Veteran's Preference" and any required documents indicated on the SF-15 to substantiate the claimed preference.
d. Military Spouse Preference (MSP) Eligible: Military Spouse Preference applicants, must be selected and placed at the highest grade level for which they have applied and been determined best qualified up to and including the full performance level. You must include a completed copy of the Military Spouse PPP Self-Certification Checklist dated within 30 days along with the documents identified on the checklist to verify your eligibility for Military Spouse Preference. Click here to obtain a copy of the Military Spouse PPP Self-Certification Checklist.
e. Other documents identified in this announcement

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

How to Apply

To apply for this position, you must provide a complete Application Package. See required documents below.

Click 'Apply Online' to create an account or log in to your existing USAJOBS account.
1. Follow the prompts to complete the assessment questionnaire and upload required documents.
2. Please ensure you click the Submit My Answers button to submit your application.
3. Check application status by logging into your USAJOBS account, clicking Application Status, then More Information for this position. Return to an incomplete application by logging into your USAJOBS account and clicking Update Application in the vacancy announcement. You must re-select your resume and other documents from your USAJOBS account or your application will be incomplete.

You can preview the Assessment Questionnaire here: https://apply.usastaffing.gov/ViewQuestionnaire/12750405

WARNING: Failure to submit a complete Application Package including all required documentation by the closing date of the announcement at 11:59 p.m. Eastern time, or at the time of application for announcements with an extended closing date, may result in an ineligible rating and loss of consideration. To verify that your application is complete, log into your USAJOBS account, select Application Status and More Information. The Details page will display the status of your application. Once your application is "processed", you can review your submitted materials. It is your responsibility to verify that information you entered, uploaded, or faxed is received, legible and accurate. Neither Human Resources nor the Selecting Official will modify your submitted documents and information..

Agency contact information

HR Customer Care Center
Address
DCAA - HEADQUARTERS
8725 John J. Kingman Road
Ft. Belvoir, VA 22060
US

Next steps

Once your application is received, you will receive an acknowledgement email. You will subsequently receive an email notice of your rating and whether you were referred to the hiring manager as best qualified. Qualified candidates eligible for non-competitive reassignment, repromotion, change to lower grade, transfer or reinstatement will also be referred. You may be contacted for an interview. You will be notified when the selection process is complete.


Note: We cannot accept applications on behalf of Federal Agencies. Application instructions are listed within the Job Description.


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