Duties
The successful candidate will be responsible for managing the organization's employee development and training programs, including training development, implementation, and administration. This position requires ongoing planning, analysis, and evaluation for TTD improvement as well as seeking efficiency on internal, organizational, and management procedures and operations. The successful candidate will be responsible for leveraging extensive knowledge and experience in conceptualizing, developing, and implementing learning management programs to advance the professional development, growth, and performance of USPS OIG employees. The successful candidate must be highly motivated, capable of managing other employees, and have demonstrated skills/experience outlined in the evaluation factors regarding managing learning management programs.
Candidates will be evaluated on the skills that they possess that are directly related to the duties of the position and the experience, education and training that indicate the applicant's ability to acquire the particular knowledge and skills needed to perform the duties of the position. Only those candidates who meet all qualification and eligibility requirements and who submit the required information by 11:59 PM EST on 09/19/2025 will be considered.
The USPS OIG uses a Pay Banding system, which is equivalent to the Federal GS scale. Grade and salary determinations will be made based upon a candidate's education and professional experience.
This position is being advertised at the Manager Band level, equivalent to a GS-14. The salary range for this position is $149,185.00 - $191,931.00. The salary figures include locality pay.
Please note that the duties and responsibilities associated with this position may vary based upon the agency's needs at the time of hire. The following description of major duties and responsibilities is only intended to give applicants a general overview of the expectations.
- Provides advisory service and develops policy interpretations around professional development, specifically learning programs.
- Collaborates with leadership, Subject Matter Experts (SMEs), and other business partners to develop or acquire unique training and educational programs and/or services.
- Assures implementation by subordinate staff of the goals and objectives of agency-wide training and development programs. Implements established goals and objectives; assesses measures to evaluate performance; and makes recommendations for program improvements.
- Delivers high-quality training programs and development opportunities for all grade levels within the organization.
- Identifies and resolves, as applicable, unique issues where no policy exists, recommending innovative actions to address new needs and/or issues.
- Practices sound position management with assigned work, combining/separating duties, and in fulfilling other professional development duties and responsibilities.
- Possesses the ability to evaluate program content, outcomes, and performance to determine program efficacy and recommend revisions and solutions.
- Identifies training gaps in current programs and goals, and through data assessment, develops solutions.
Requirements
Conditions of Employment
- Must be a U.S. citizen
- Must be able to pass a drug screening
- Must be able to pass a background investigation
- Must be able to obtain and maintain Moderate Background Investigation security clearance
- Must be able to obtain and maintain a government-issued credit card
- May be required to successfully complete a 12-month probationary period
Qualifications
MINIMUM QUALIFICATIONS
You must meet ALL of the minimum qualifications listed below.
- Bachelor's Degree from an accredited college or university
AND
- At least 4 years of experience managing learning programs and employee development programs through curriculum analysis and training development
AND
- At least 4 years of experience as a program/project manager or lead with demonstrated experience managing or leading multiple programs simultaneously
DESIRABLE QUALIFICATIONS
- Bachelor's or master's degree in Adult Learning, Education, Organization Development, or related subject matter highly desirable
- Professional certification (American Society for Training and Development (ATD), Society for Human Resource Management (SHRM), Certified Professional in Training Management (CPTM), Project Management Professional (PMP), etc.)
- Knowledge of familiarity with OIG operations
- Familiarity with modern and traditional training methods
- Experience designing professional learning (e.g., Instructional Design Specialist)
EVALUATION FACTORS
You must have the experience, knowledge and skills as listed in EACH of the evaluation factors. Failure to demonstrate that you meet all of the evaluation factor requirements as listed below will result in a score of zero (0); an ineligible status, and you will not be referred for further consideration. Include your major accomplishments relevant to the position requirements in your resume.
- Knowledge of adult learning theories and principles, concepts, and activities; and demonstrated experience applying this knowledge in developing, planning, managing, and evaluating learning and knowledge management projects and programs.
- Skill in facilitating and/or presenting agency training programs.
- Ability to manage online learning platforms, vendor relations, and Learning Management Systems.
- Ability to communicate clearly, concisely, and effectively both orally and in writing, to various audiences, such as senior officials, managers, employees, and internal/external stakeholders, while establishing and maintaining a good working relationship with all levels.
- Skill in working with and creating a team environment when working with peers, subordinates, and senior officials.
- Skill in overseeing, monitoring and evaluating multiple programs for effectiveness and compliance with policies and procedures and making recommendations for improvement.
Failure to demonstrate that you meet all evaluation factor requirements will result in a score of zero (0). Upon receipt of a zero score, you will be deemed "not minimally qualified," and you will not be referred for further consideration.
Benefits
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How You Will Be Evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
The Human Resources Office will review your resume and supporting documentation to ensure that you meet the minimum qualifications required for this position. You will no longer be considered for this position if you: receive a zero (0) rating on any evaluation factor; fail to attach all required documentation; if your application materials indicate that you are not minimally-qualified for this position; or if you fail to qualify on the interview. Only the top-rated candidates will be referred to a review official or the selecting official for further consideration. Top-rated applicants may be required to participate in an interview. Your rating may be further adjusted or rated as ineligible by the review official or the selecting official based on your interview performance. Once all applicant scores are finalized, the selecting official will make a final decision. NOTE: If you receive a zero (0) rating on any evaluation factor or on the interview, you will be considered NOT MINIMALLY QUALIFIED for the position and rated ineligible. Applicants for this position may be interviewed one or more times as part of the hiring process. During interviews, applicants may not use any AI tool or virtual assistant (such as ChatGPT) to help them answer questions, except for accessibility tools used as part of a reasonable accommodation. Applicants who fail to follow these rules will be disqualified from the hiring process.
Required Documents
You must submit all required documents by 11:59 PM EST on the closing date of this announcement, Vacancy Announcement EX-25-75B-12795631-PC, by closing date 09/19/2025.
1. RESUME. When completing your online application or uploading your resume, you must categorize it as a "Resume" document). IMPORTANT: You will be asked questions in the self-assessment questionnaire. It is essential that your resume and supporting documentation provide sufficient information to substantiate your responses to the self-assessment questionnaire.
2. COMPLETE OCCUPATIONAL QUESTIONNAIRE. Click the "Apply Online" button and follow the prompts to complete the Occupational Questionnaire. (Required: You must click on "Submit My Answers" button at the end of the Questionnaire to complete this process)
3. PERFORMANCE APPRAISAL dated within the last 15 months. This is required from all applicants including Federal, USPS, OIG, and private sector employees. If a PERFORMANCE APPRAISAL is not available, you must submit a separate statement with the reason a performance appraisal is not available. (Required: Upload and save as "Other" document.) NOTE: An SF-50 IS NOT acceptable as a performance appraisal.
4. SF-50 if you are or have been a Federal employee to demonstrate tenure and competitive/excepted service for eligibility purposes. (If applicable to you, you are Required to upload each applicable SF-50 and categorize as a "SF-50" document.)
5. UPLOAD SUPPORTING DOCUMENTS which may include:
- Certificates or Licenses, if applicable. Upload and save as "Certificates or Licenses" document.
- Veterans Preference Documentation. If you are claiming veterans' preference. You must submit the Member 4 copy of your DD-214 Certificate of Release or Discharge from Active Duty, and/or other proof of veterans' preference eligibility, including your VA letter, SF-15 (https://www.opm.gov/forms/standard-forms/), and all required documents related to your SF15 claim. Veterans can request the Member 4 copy of their DD-214 at archives.gov/veterans/military-service- records and can download a copy of their VA letter from ebenefits.va.gov/ebenefits/homepage. If applicable, you are required to submit each veterans' preference document in the application packages. Please name these files as "DD-214" or "SF-15" or "Other Veterans Document."
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from
schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
How to Apply
To apply for this position, you must complete the online application and submit the documentation specified in the Required Documents section below. The complete application package must be submitted by 11:59 PM (EST) on the closing date, 09/19/2025, to receive consideration.
- To begin, click Apply Online to access an online application. Follow the prompts to select your USAJOBS resume and/or other supporting documents.
- You will need to be logged into your USAJOBS account or you may need to create a new account. You will be taken to an online application. Complete the online application, verify the required documentation, and submit the application.
- You will receive an email notification when your application has been received for the announcement.
- To verify the status of your application, log into your USAJOBS account, https://my.usajobs.gov/Account/Login, select the Application Status link and then select the More Information link for this position. The Application Status page will display the status of your application, the documentation received and processed, and your responses submitted to the online application. Your uploaded documents may take several hours to clear the virus scan process.
- You are strongly urged to read and print the entire vacancy announcement.
Next steps
Once the Occupational Questionnaire has been received you will receive an acknowledgement e-mail that your submission was successful. After a review of your application package has been completed, you will be notified of your rating and/or referral to the Selecting Official.