To qualify for this position, applicants must meet all requirements within 30 days the closing date of this announcement, 07/07/2025.
Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements within 30 days of the closing date of this announcement. For a GS-05 position you must have served 52 weeks at the GS-04. For a GS-06 position you must have served 52 weeks at the GS-05.The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade.
Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment.
GS-05 Requirements:
- Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-4 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to perform travel and lodging arrangements; determine and verify patient eligibility; authorize, schedule, and complete travel requests; knowledge of payment processes; manage a patient funds program; use work-related software applications; reconcile invoices; perform basic data analyses; document reimbursement claims; document medical statuses; generate reports; assist customers in completing necessary paperwork; work with public and private transportation agencies; review lodging alerts to accommodate cancel, extend, and adjust arrangements; provide excellent customer service; use Microsoft word, excel and PowerPoint; handle multiple problems under pressure; and format letters, reports, emails and memoranda.
OR
- Education (TRANSCRIPTS REQUIRED): Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have successfully completed 4 years above high school, leading to a bachelor's degree. This education was obtained in an accredited business, secretarial or technical school, junior college, college, or university.
OR
- Combination: Experience and Education: (TRANSCRIPTS REQUIRED): Applicants may also combine education and experience to qualify at this level. You must have an combination of specialized experience as described in A but less than one year, and I have some education more than the first 60 semester hours (i.e., beyond the second year) but less than 4 years of above high school education.
GS-06 Requirements:
Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-05 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: accurately schedules lodging appointments; coordinate transportation and lodging programs, eligibilities, and procedures; provide excellent customer service; review clinical requests for transportation and lodging utilizing computer application systems; authorize, schedule, review, adjudicate and complete travel requests for patient travel; provide advice to operating managers and supervisors; reconcile and verify correct billing rates and dates.
You will be rated on the following Competencies for this position:
- Accountability
- Adaptability
- Attention to Detail
- Creative Thinking
- Customer Service (Clerical/Technical)
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
Note:
A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.
Physical Requirements: Work involves various physical demands requiring the employee to be versatile in the many functions performed. These include sedentary work performed at a desk with intermittent standing, walking, bending, and lifting of lightweight records or supplies.
Work Environment: Work is performed in an office setting. Work is performed within view and hearing of patients and the general public. The incumbent has direct contact with patients and possible exposure to contagious diseases. Immediate attention is required for travel and patient funds activities, while lodging arrangements must be completed timely. Meeting these obligations may present varied demands on the incumbent. Patients may present skeptical, agitated, uncooperative, and some may become hostile or dangerous. The work environment is multifaceted, complex, and demanding.
For more information on these qualification standards, please visit the United States Office of Personnel Management's website at
https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.