Travel Clerk NF-02 Job in Doral, FL

Vacancy No. O2NAFDL-25-12662151 Department Army Installation Management Command
Salary $15.61 to $20.00 Grade 2 to 2
Perm/Temp Temporary FT/PT Part-time
Open Date 1/8/2025 Close Date 1/22/2025
Job Link Apply Online Who may apply Public
Locations:
Doral, FL


Summary

This position is located at: Miami, Florida - Morale, Welfare, and Recreation Leisure Travel Services Info/Ticketing/Registration.

To better expedite the hiring process, we recommend including full contact information (name, address, phone number, email, etc.) for professional and personal references on your resume.

This is a "Flexible" position (0-40 hours) with no eligibility to participate in the NAF Employee Benefits Plans.

This job is open to

Clarification from the agency

U.S. Citizens and Non-U.S. Nationals who have resided in the U.S. or U.S. Territory for three (3) or more continuous years immediately preceding the start of Federal affiliation.

Duties

  • Assists patrons by providing information concerning available leisure activities, selling tickets, making reservations and arranging for special accommodations required for tours, sporting events, theaters and special events.
  • Provides full assistance to individuals planning travel itineraries not requiring commercial transportation, including hotel reservations and other local service or information.
  • Maintains brochures, price listings and related information for customer use.
  • Receives payment, issues receipts and documents business transactions. Performs related administrative support duties.
  • Performs other duties as assigned.

Requirements

Conditions of Employment

  • Direct Deposit and Social Security Card is required.
  • Meet qualification/eligibility/background requirements for this position.
  • A one year probationary period may be required.
  • Satisfactorily complete an employment verification (E-Verify) check.
  • Satisfactory completion of pre-employment background checks in accordance with AR215-3, 2-13i to include a National Agency Check (NACI).
  • Incumbent may also be required to complete a Tier 1 background investigation for a Common Access Card for physical access to federally controlled facilities.
  • Possess and maintain a valid driver's license.
  • Successful completion of a pre-employment physical is required for this position. May be required to lift 25lbs.
  • Must be willing to work an occasional rotating shift to include weekend and/or holiday shift as needed based on mission needs.

Qualifications

Qualification Requirements are:
  • Experience which involved dealing with the general public and performing financial transactions.

Applicants meeting the following will be considered Highly Preferred:
  • Possess demonstrated experience and knowledge in booking travel arrangements with airlines, hotels, car rentals, and cruise lines over the phone or online
  • Possess at least one (1) year of experience using computer programs, point-of-sale (POS) systems, or reservation system?

***Applicants that meet the Highly Preferred criteria will be referred to management for consideration first. All others will be referred if management does not make a selection from the Highly Preferred list****

Education

This job does not have an education qualification requirement.

Additional information

Area of Consideration:

  • The Area of Consideration for this vacancy announcement is Local. (Military Spouse Preference (MSP) and Involuntarily Separated Military Preference (ISMP) eligible candidates are included in the area of consideration.)

Manual Applications:
  • If you are unable to apply online, you may submit your application package using a manual application method. Please contact the NAF Human Resources Office or representative listed on this job announcement to request a copy of the manual application form. All completed manual application forms (along with resume and other supporting documentation) must be received no later than 1:00 PM CST by 01/22/2025 in order to process your application in a timely manner. Please note that neglecting to respond to the job related questions may result in an ineligible rating.
PCS Costs
  • Payment Permanent Change of Station (PCS) costs are not authorized, based on a determination that a PCS move is not in the Government's interest.

Pay-Band (NF or CY) Allowances and Differentials
  • This is a pay-banded position.
  • Sunday premium pay may be authorized by the Garrison Commander. If authorized, only regular (full-time, part-time, limited tenure and seasonal) employees may be paid Sunday premium pay. When authorized, Sunday premium will be paid at the rate of 25% of the basic rate for all hours of non-overtime, when any part of the scheduled tour of duty is performed on Sunday (to a maximum of 8 hours per Sunday). Sunday premium will be paid at the rate of 25% of the basic rate for all hours of non-overtime, when any part of the scheduled tour of duty is performed on Sunday (to a maximum of 8 hours per Sunday).
  • Night differential may be authorized by the Garrison Commander. When authorized, night differential will be paid at the rate of 10% basic rate for hours of non-overtime work performed between 1800-0600.
Incentives and Bonuses
  • Incentives will not be paid.

Please check out our Applicant Information Kit: Other:
  • Information may be requested regarding the vaccination status of selectees for the purposes of implementing workplace safety protocols. For more information, visit https://www.saferfederalworkforce.gov/faq/vaccinations/
  • Additional referrals may be made from this vacancy announcement for up to 90 days after the closing date.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Applicants can claim the following eligibilities:

  • NAF Preference - Involuntarily Separated From the Military
  • NAF Preference - Spouse Employment Preference (SEP)
  • NAF Priority Consideration - Business Based Action
  • NAF Priority Consideration - Current Appropriated Funds Employee CNE (APF)
  • NAF Priority Consideration - Current/Former NAF Employee (CNE/FNE)
  • NAF Priority Consideration - Outside Applicant Veteran (OAV)
  • NAF Priority Consideration - Parent of a Veteran (OAV)
  • NAF Priority Consideration - Spouse/Widow(er) of a Veteran (OAV)

Required Documents

The following documents must be submitted with your application:

  • Valid Driver's License
  • Resume



The below items are accepted and may be needed to support a qualification and/or a claimed priority/preference:
  • Cover Letter
  • DD-214/ Statement of Service
  • Diploma/ GED
  • License
  • DA Form 3434 for Current and Former NAF Preference
  • Marriage Certificate for Spouse Preference
  • References or Letters of Recommendations
  • Valid Driver's License
  • Other (5)
  • PCS Orders
  • Professional Certification
  • Proof of Enrollment
  • Resume
  • Separation Notice (RIF)
  • SF-50/ Notification of Personnel Action
  • Transcript

How to Apply

You may submit your application package using one of the two methods identified below:

1. Electronically (preferred) at https://www.usajobs.gov/ and search for Vacancy Number (VIN): 12662151. Announcement closes at 11:59 PM Eastern Time on 01/22/2025 to receive consideration.

  • Click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application. Click this link to preview the application: https://apply.usastaffing.gov/ViewQuestionnaire/12662151.
  • Complete the online application, verify the required documentation is included with your application package, and submit the application.
  • You must re-select your resume and/or other documents from your USAJOBS account, or your application will be incomplete.
  • It is the applicant's responsibility to verify that the application package (resume, supporting documents, and responses to the questionnaire) is complete, accurate, and submitted by the closing date. Uploaded documents may take up to one hour to clear the virus scan.
  • Additional information on how to complete the online application process and submit your online application may be found on the USA Staffing Applicant Resource Center.
2. Manually: Please refer to the "Additional Information" section of this announcement for instructions.

Agency contact information

Danai Brown
Address
DL-NAF-W1EWAA-USARMYGARRISONMIAMI
Do Not Use
Miami, FL 33172
US
Learn more about this agency

Next steps

Your resume will be reviewed to verify that qualification requirements have been met. We appreciate your interest in this position!


Note: We cannot accept applications on behalf of Federal Agencies. Application instructions are listed within the Job Description.


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