Utility Systems Operator Job in Glynco, GA

Vacancy No. FLETC-MRSD-25-12688929 Department Federal Law Enforcement Training Centers
Salary $32.02 to $37.33 Grade 11 to 11
Perm/Temp Permanent FT/PT Full-time
Open Date 2/20/2025 Close Date 12/31/2025
Job Link Apply Online Who may apply Public
Locations:
Glynco, GA


Summary

"The Federal Law Enforcement Training Centers (FLETC), mission is to train and support the training of federal, state, local, and tribal law enforcement officers and international partners that are responsible for enforcing laws, treaties, and regulations within the United States and abroad."

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This is an open continuous announcement. The initial cutoff date for this position will be March 7, 2025. See "How you will be Evaluated" section below.

Duties

Serving as a Utility Systems Operator makes you a valuable member of the Federal Law Enforcement Training Centers (FLETC) team and mission. This position is located in the Facilities Operations Branch of the Facilities Management Division under the Mission and Readiness Support Directorate, FLETC in Glynco, GA.

Typical work assignments include:

Operating and performing regular monitoring, general maintenance and "as-needed" repairs to a wide range of boilers for the production of steam to meet demands. Performing work without supervision during irregular shifts maintaining 24/7 coverage.

Making adjustments and repairs to mechanical and electrical equipment as needed. Locating source of trouble when recording instruments indicate malfunctions.

Operating and repairing various power and utility systems (backup power generators, boilers, and heating ventilation and air conditioning systems) on a continuing basis.

Utilizing drawings and circuit diagrams of the boiler plants, air conditioning plants, and auxiliary equipment in order to quickly locate defects in the system.

View common definitions of terms found in this announcement: Common Definitions.

Requirements

Conditions of Employment

  • You must be a U.S. citizen to apply for this position.
  • Males born after 12/31/1959 must be registered for Selective Service.
  • You must successfully pass a background investigation.
  • You may be required to serve a one year probationary period.
  • Applying to this announcement certifies that you give permission for DHS to share your application with others in DHS for similar positions.
  • This position is not eligible for telework.
  • Travel of 25% or less may be required.
  • Overtime work may be required.
  • Shift work may be required.
  • Work on the weekends and federal holidays may be required.
  • Must possess and maintain a valid state issued driver's license to conduct official government business.
  • This position is emergency essential for continuity of operations.
  • Must be able to meet job-related medical and/or fitness standards. Subject to an initial and annual physical examination that measures visual, hearing, and physical acuity.
  • Must be able to obtain and maintain a valid United States Environmental Protection Agency (EPA) Type 2 and Type 3 certification, or valid universal EPA refrigerant certification.
  • This is a bargaining unit position.

Qualifications

Please limit your resume to 5 pages. If more than 5 pages are submitted, only the first 5 pages will be reviewed to determine your eligibility/qualifications. Please visit www.fletc.gov/site-page/employment-faqs website for further guidance regarding this page limit. The qualification requirements listed below must be met by the closing date of this announcement.

While there is no minimum amount of training or experience required, the applicant must have had experience, military or civilian, paid or unpaid, of sufficient scope and quality to perform the duties of a Utility Systems Operator, WG-5406-11. The applicant must have experience operating and performing regular monitoring, general maintenance and "as-needed" repair to a wide range of boilers for the production of steam to meet demands. These boilers are equipped with dual natural gas/oil burners, gas/oil handling equipment, flame and combustion control, flow meter, CO2 meters and draft gauges. Operators must be familiar with drawings and circuit diagrams of the boiler plants, air conditioning plants, and auxiliary equipment in order to quickly locate defects in the system. If, after reviewing your resume and/or supporting documentation, a determination is made that you have overstated your qualifications and/or experience, you may be removed from consideration, or your score may be lowered.

The Office of Personnel Management must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Physical Demands: The position requires working in positions such as kneeling, stooping, bending, and crouching. Occasionally works in cramped or awkward positions. Frequent standing and walking are required while checking equipment. Lifting, carrying, and moving of heavy objects is required. Occasionally lifts objects weighing over 50 pounds.

Work Environment: The selectee will be required to work in disagreeable conditions, both inside and outside, with a major portion of work being done indoors in high temperatures. The work is usually dirty, dusty and greasy. The work is considered hazardous as selectee may be exposed to dangers such as electrical shock, explosions, carbon monoxide poison, scalds, burns, gas and oil or Sulphur fumes. Cuts, bruises and broken bones may result from accidents while working around machinery and equipment.

Interagency Career Transition Assistance Program (ICTAP) eligibles: If you have never worked for the federal government, you are not ICTAP eligible. View information about ICTAP eligibilityon OPM's Career Transition Resources website. To be considered eligible under ICTAP, you must be rated at a minimum score of 85 for this position. In addition, you must submit the supporting documents listed under the required documents section of this job announcement.

Essential Personnel Position - This position may be designated as essential personnel. Essential personnel must be able to serve during continuity of operation events without regard to declarations of liberal leave or government closures due to weather, protests, and acts of terrorism or lack of funding. Failure to report for or remain in this position may result in disciplinary or adverse action in accordance with applicable laws, rules, and regulations. (5 U.S.C. 7501-7533 and 5 CFR, Part 752, as applicable).

Education

Not Applicable

Additional information

The Department of Homeland Security encourages persons with disabilities to apply, to include persons with intellectual, severe physical or psychiatric disabilities, as defined by 5 CFR 213.3102(u), and or Disabled Veterans with a compensable service-connected disability of 30 percent or more as defined by 5 CFR 315.707. Veterans, Peace Corps, VISTA volunteers, and persons with disabilities possess a wealth of unique talents, experiences, and competencies that can be invaluable to the DHS mission. If you are a member of one of these groups, you may not have to compete with the public for federal jobs. To determine your eligibility for non-competitive appointment and to understand the required documentation, click on the links above or contact the servicing Human Resources Office listed at the bottom of this announcement.

Re-employed annuitants' annual salaries will be reduced by the amount of their retirement annuity and by further cost of living increases. FERS retirees receiving a FERS annuity supplement must also be aware that, like social security benefits, their FERS annuity supplement is subject to an earnings test and may be reduced if the salary earned is more than the social security exempt amount of earnings. Additional information is available on OPM's website or by contacting OPM.

If you receive a conditional offer of employment for this position, you will be required to complete an Optional Form 306, Declaration of Federal Employment, and to sign and certify the accuracy of all information in your application, prior to entry on duty. False statements on any part of the application may result in withdrawal of offer of employment, dismissal after beginning work, fine, or imprisonment.

Background Investigation: To ensure the accomplishment of our mission, the DHS requires every employee to be reliable and trustworthy. To meet those standards, all selected applicants must undergo and successfully pass a background investigation as a condition of placement in this position. This review may include financial issues such as delinquency in the payment of debts, child support and/or tax obligations, as well as certain criminal offenses and illegal use or possession of drugs.

This announcement may be used to fill additional vacancies during the next 90 days. This could result in a few or many vacancies being filled from this announcement.

When Federal Law Enforcement Training Centers completes their selections, the remaining list of qualified candidates may be shared with additional federal agencies. You will have an opportunity to opt-in if you would like your name, application material, and assessment results shared to be considered for employment with additional agencies. There is no guarantee of further consideration, and you can continue to explore other job opportunity announcements.

Benefits

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Open-Continuous Cut-off Information: An initial cut-off date of March 7, 2025, will be used to evaluate candidates for the initial available vacancy. Any application received after the initial cut-off date will only be considered should additional vacancies be received after the initial cut-off date. If additional vacancies are received after the initial cut-off date, ALL applicants that have applied will be evaluated and ranked as stated below. See the "How to Apply" section below for more information.

We will review your resume and supporting documentation to ensure you meet the minimum qualification requirements. If met, we will use multiple assessments to determine the degree to which your experience, education, and training demonstrate the following competencies needed to perform this job: The competencies or knowledge, skills, and abilities needed to perform this job are: Ability to Do the Work of the Position without More Than Normal Supervision, Ability to Interpret Instructions, Specifications, etc. (Other Than Blueprint Reading), and Knowledge of Equipment Assembly, Installation, and Repair, etc.

The first assessment will consist of skilled-based questions designed to evaluate the degree to which you possess the skills needed to perform the duties of the positions being filled. These questions are scored, and you must score at least 70 out of 100 points in order to be evaluated in the second assessment. Applicants who score a minimum of 70 on the assessment questionnaire will be asked to participate in a Subject-Matter-Expert Question and Answer Session (SME Q&A). This assessment will be used to further assess an applicant's technical proficiency as it relates to the position. More information will be provided to applicants as they progress through the application process.

Preview the job questionnaire https://apply.usastaffing.gov/ViewQuestionnaire/12688929

If you meet the minimum qualifications, you will be placed in one of the following categories:
  1. Best Qualified: Applicants possessing experience that substantially exceeds the minimum qualifications of the position and demonstrate high proficiency in all of the critical competencies, including all Selective Placement Factors (SPF), and appropriate Quality Ranking Factors (QRF) as determined by the job analysis.
  2. Well-Qualified: Applicants possessing experience that exceeds the minimum qualifications of the position and demonstrates acceptable proficiency in all of the critical competencies, including all SPF's and appropriate QRFs as determined by the job analysis.
  3. Qualified: Applicants possessing experience that meets the minimum qualifications of the position and demonstrate basic proficiency in most of the critical competencies, including all SPFs and appropriate QRFs as determined by the job analysis.
If you are best qualified, you may be referred to the hiring manager for consideration and may be called for an interview.

Veterans: Qualified veterans who have a compensable service-connected disability of at least 10% are listed in the best-qualified category. Other 10-point preference eligibles and veterans with 5-point preference who meet the eligibility and qualification requirements are placed above non-preference eligibles within the category in which they qualify. View information on veterans' preference.

Required Documents

  1. Your resume (click the link for information on what to include). If you are a current or former Federal employee, your resume must indicate the GS or pay band level for each position held. Please limit your resume to 5 pages. If more than 5 pages are submitted, only the first 5 pages will be reviewed to determine your eligibility/qualifications.
  2. Your resume which includes a list of all significant jobs held and duties performed, with dates specified in month and year, and indicates hours worked per week. If military or a civilian Federal employee, you must include your rank and/or grade. IMPORTANT NOTE: Only five (5) pages of your resume, starting at your work experience will be reviewed to determine your technical qualifications for this position based on the specialized experience. Additional information beyond your resume (e.g., cover letters, links to additional information) will not be reviewed. In describing your experience, please be clear and specific. We may not make assumptions regarding your experience. Overstating your qualifications and/or experience in your application materials may result in your removal from consideration.
  3. Your responses to the job questionnaire. https://apply.usastaffing.gov/ViewQuestionnaire/12688929
  4. Are you a veteran? You must provide acceptable documentation of your preference or appointment eligibility. The member 4 copy of your DD214, "Certificate of Release or Discharge from Active Duty," is preferable. If claiming 10-point preference, you will need to submit a Standard Form (SF-15), "Application for 10-point Veterans' Preference." If applying based on eligibility under the Veterans Opportunity to Work (VOW) Act, you must submit certification from the Armed Forces that you will be discharged or released from active duty within 120 days from the date on the certification. This must indicate your dates of service, your rank, and confirm that you will be separated under honorable conditions. View more veterans' information
  5. Are you claiming special priority selection rights under the Interagency Career Transition Assistance Program (ICTAP)? Submit the following:
    • A copy of your agency notice,
    • A copy of your most recent performance rating, and
    • A copy of your most recent SF-50, Notification of Personnel Action, noting your current position, grade level, and duty location.
  6. Are you a current or former political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee?
    Submit a copy of your applicable SF-50, along with a statement that provides the following information regarding your most recent political appointment:
    • Position title,
    • Type of appointment (Schedule A, Schedule C, Non-career SES, or Presidential Appointee), Agency,
    • Beginning and ending dates of appointment.

How to Apply

To begin your online application, click "Apply Online" to create a USAJOBS account and follow the prompts or log in to your existing account. Your application packet must include a completed assessment questionnaire, a resume, and any applicable and/or required supporting documentation. Please see the "Required Documents" section for additional information. All application materials, including transcripts, must be in English.

Applications and supporting documentation will not be accepted by mail or email. The address below is for inquiries only. You may apply more than once, but the most recent application is the only one that will be used. You must submit your resume, your online questionnaire, and any supporting documents by 11:59 PM eastern standard time on the day the announcement closes.

Open-Continuous Cut-off Information: An initial cut-off date of March 7, 2025, will be used to evaluate candidates for the initial available vacancy. Any application received after the initial cut-off date will only be considered should additional vacancies be received after the initial cut-off date. If additional vacancies are received after the initial cut-off date, ALL applicants that have applied will be evaluated and ranked as stated below.
You may only apply once to this announcement. If multiple applications are received only the first resume will receive consideration.

It is your responsibility to verify that any information entered or uploaded is received and is accurate. Human Resources will not modify or change any part of your application. Determining your eligibility and qualifications is dependent on the supporting documentation and information provided, which may impact your referral for further consideration. If a document is not legible, you will not be able to view it in your application.

To verify your application is complete, log into your USAJOBS account, select the Application Status link and then select the more information link for this position. The Details page will display the status of your application, the documentation received and processed, and any correspondence the agency has sent related to this application. Your uploaded documents may take several hours to clear the virus scan process.

To return to an incomplete application, log into your USAJOBS account and click Update Application in the vacancy announcement. You must re-select your resume and/or other documents from your USAJOBS account or your application will be incomplete.

Applicants must submit all required documentation to properly qualify for this position.

Agency contact information

Raquel Perez

Next steps

Once you submit your application, we will assess your experience and training, identify the best-qualified applicants, and refer those applications to the hiring manager for further consideration and interviews. We will notify you by email after each of these steps has been completed. Your status will also be updated on USAJOBS throughout the process. To check your status, log on to your USAJOBS account, click on "Application Status," and then click "More Information." We expect to make a job offer within 60 daysafter the deadline for applications. If you are selected, we will conduct a suitability/security background investigation. View more information on applying for federal employment.

Note: If you receive a final job offer to onboard, please complete the onboarding forms and submit them electronically in an expeditious manner. Your start date may be delayed if the action above is not completed.

DHS uses e-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about e-Verify, including your rights and responsibilities.

Any Offers of employment made pursuant to this announcement will be consistent with all applicable authorities, including Presidential Memoranda, Executive Orders, interpretive U.S. Office of Personnel Management guidance and U.S. Office of Management and Budget plans and policies concerning hiring. These authorities are subject to change.

Multiple selections may be made from this announcement.


Note: We cannot accept applications on behalf of Federal Agencies. Application instructions are listed within the Job Description.


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