Utility Systems Repairer - Operator - FUL

Department of the Interior

National Park Service

Great Smoky Mountains National Park

Summary

You will serve as a Utility Systems Repairer - Operator - FUL.

This job is open to

Career transition (CTAP, ICTAP, RPL)

Federal employees whose job, agency or department was eliminated and are eligible for priority over other applicants.

Special authorities

Individuals eligible under a special authority not listed in another hiring path.

Clarification from the agency

This position is being filled under the Field Unit Local Hiring Authority and is open to U.S. citizens and nationals who meet all eligibility requirements, including permanent and exclusive residency within the defined vicinity of the field unit as described in this announcement. Under this authority, veterans' preference and traditional rating and ranking procedures do not apply.

Duties

Install, modify, repair, maintain, troubleshoot, test, circuits, systems, and associated fixtures, controls, and equipment such as electrical wires and circuits.
Install, diagnose, and make repairs on commercial and residential air conditioning systems that provide for a variety of air conditioning functions such as heating, cooling, humidifying, dehumidifying, cleaning, filtering and circulation.
Install , modify, and repair new and existing utility, supply, and sewage systems and equipment such as sewage, water, oil, gas distribution systems, and water closets, tubs, sprinklers, and showers, sinks, faucets, etc.

Requirements

Conditions of employment

Must provide proof of U.S. citizenship.
Appointment subject to background investigation and favorable adjudication.
Males born after 12-31-59 must be registered for Selective Service.
Direct Deposit participation required.
Successfully pass the E-Verify employment verification check. To learn more, visit www.dhs.gov/EVerify/.
Must have and maintain a valid driver's license throughout employment.
You may be required to work on-call, evenings, weekends, holidays, overtime and shift work.
You may be required to travel overnight away from home. You must obtain a government charge card for travel purposes.
You are required to wear a uniform and comply with the uniform standards. A uniform allowance will be provided.
A selectee receiving a first appointment to the Federal Government (Civil Service) is entitled only to the lowest step of the grade for which selected. The display of a salary range on this vacancy shall not be construed as granting an entitlement to a higher rate of pay.
Must have a current Universal EPA Certification-HVAC/Generac Generator Technician and Installer Certification at time of application. Please upload a copy of your certification with your application.
You may be required to complete training, obtain and maintain a government credit card with travel and purchase authority.
Applicants must be at least (1)18 years old or (2) at least 16 years old and: (a) Have graduated from high school or been awarded a certificate equivalent to graduating from high school; or (b) Have completed a formal vocational training program; or (c) Have received a statement from school authorities agreeing with their preference for employment rather than continuing their education; or (d) Be currently enrolled in a secondary school and either work only during school vacation periods or work part-time during the school year under a formal student employment program.

*Additional Requirements located under Qualifications*

Qualifications

Requirements Continued:

As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period during which your fitness and whether your continued employment advances the public interest will be evaluated.

This probationary period is an extension of the appointment process and therefore requires the agency to determine if continued employment would advance the public interest, meet the organization goals and mission of the agency, and/or otherwise promote the efficiency of the service. In determining if your employment advances the public interest, the agency will consider:

your performance and conduct;
the needs and interests of the agency;
whether your continued employment would advance organizational goals of the agency or the Government; and
whether your continued employment would advance the efficiency of the Federal service.

Under applicable law, the employment of an individual serving a probationary or trial period automatically terminates when that period ends unless the agency affirmatively certifies, in writing, that the individual's employment should continue and that their appointment should be finalized. In the absence of agency action to affirmatively certify continued employment beyond the probationary or trial period, such appointments are terminated.

Upon completion of your probationary period your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.

To qualify for this position, you must have sufficient knowledge and ability in the following job-related factors:

Ability to do the work of the position without more than normal supervision (SCREEN OUT)
Knowledge of equipment assembly, installation, repair, etc.
Technical practices (theoretical, precise, artistic)
Use of measuring instruments
Ability to interpret instructions, specification, etc. (includes blueprinting reading)
Ability to use and maintain tools and equipment
Knowledge of materials

If your knowledge and ability in the SCREEN OUT factor above is not sufficient, you will receive no further consideration. In preparing your application, describe in detail the experience and training which you have had that specifically prepared you for this job and to perform the duties described for this job. Experience should be clearly described and documented in your resume. The qualifications reviewer will not assume performance of such duties by Job Titles alone. Address your knowledge, skills and/or abilities in the areas shown in the job-related factors.

Volunteer Experience: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

ICTAP/CTAP Statement: Current surplus and current or former displaced Federal individuals who have special priority selection rights under the Agency Career Transition Assistance Program (CTAP) or the Interagency Career Transition Assistance Program (ICTAP) must be well qualified for the position to receive consideration for special priority selection. Well qualified means that the applicant meets the following: OPM qualification standards for the position; all selective placement factors, where applicable; special qualifying conditions that OPM has approved for the position, where applicable; is physically qualified with reasonable accommodation, where appropriate to satisfactorily perform the duties of the position upon entry; and is rated by the organization at least at the well qualified level on all competencies. Federal employees seeking CTAP/ICTAP eligibility must submit proof that they meet the requirements of 5 CFR 330.605(2) for CTAP and 5 CFR 330.704 for ICTAP. This includes a copy of the agency notice, a copy of their most recent Performance Rating, and a copy of their most recent SF-50 noting current position, grade level, and duty location. Please annotate your application to reflect that you are applying as a CTAP/ICTAP eligible. If you are selected for Federal employment, you will be required to fill out a Declaration of Federal Employment, OF-306, prior to being appointed to determine your suitability for Federal employment and to authorize a background investigation. Failing to answer all questions truthfully and completely or providing false statements on your application may be grounds for not hiring you, or for firing you after you begin work. Also, you may be punished by fine or imprisonment (U.S. Code, Title 18, section 1001).

Education

There is no substitution of education for experience for Federal Wage System (FWS) positions.

Additional information

For additional information about this position, please contact:
Rick Killingsworth, Utility Branch Chief, Great Smoky Mountains NP
Office (865)436-1575, ricky_killingsworth@nps.gov

This position will be filled under the Field Unit Local Hiring Authority. Eligibility is limited to applicants who reside within the defined local commuting area at the time of application. For this announcement, the local commuting area is the area from which individuals can reasonably commute to the duty station under normal conditions. The defined vicinity for this position is: within 50 miles of Gatlinburg, Tennessee (107 Park Headquarters Road, Gatlinburg, TN). You must provide proof of residency within the defined vicinity (e.g. mortgage or property deed, lease/rental agreement, utility bill, insurance policy, etc.). See the Required Documents section for information on how to verify current residence.

This announcement may be used to fill additional positions if identical vacancies.

Physical Demands: Work assignments typically require moderate to heavy physical effort to lift, carry, or otherwise handle items typically weighing up to 50 pounds. Duties require the incumbent to maneuver into and out of specific locations while dismantling and assembling utility related equipment. The incumbent makes repairs and installations from ladders, scaffolding, and platforms where the parts of systems worked on are in hard-to-reach places. Frequent standing, walking, bending, crouching, reaching, and stooping is typical. Occasionally, climbing and work in high places may be required, as well as the use of hoists, holders, and pulleys when handling large equipment.

Working Conditions: Work is both indoors and outdoors for extended periods where the incumbent may be subject to prevailing weather conditions. The incumbent may be exposed to biological hazards or diseases while cleaning equipment or shoveling sludge, and hazardous gases such as methane, chlorine, hydrogen sulfide, and carbon monoxide. The incumbent may also be subject to electrical shock, loud noises, acids, and hydraulic fluids while working around motors and pumps. There is exposure to shock, burns, and strains. The incumbent follows prescribed safety practices and uses safety equipment such as face shields, gloves, hard-toe shoes, respirators, and protective clothing that may be uncomfortable to wear. The incumbent is required to attend and participate in safety meetings and training and review and follow safety regulations and policies prior to using Personal Protective Equipment (PPE) such as goggles, rubber mats, gloves, hard hats and respirators as the jobs require. The incumbent may be required to operate motor vehicles and heavy engineering equipment.

All Department of Interior (DOI) employees, their spouses, and minor children may not acquire or retain any claim, permit, lease, small tract entry, or other rights granted by the Department in Federal lands, with limited exceptions. Additional ethics prohibitions can be found here, https://www.doi.gov/ethics/ethics-prohibitions.

Applicants who include vulgar, offensive, or inappropriate language or information in their application package will be ineligible for further consideration for this position.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

This position is being filled under the Field Unit Local Hiring Authority. Under this authority, competitive rating, ranking, and veterans' preference procedures do not apply. The Servicing Human Resources Office will determine whether applicants meet the qualification and eligibility requirements described in this announcement. Applicants who meet these requirements may be referred to the selecting official on a certificate of eligibles for consideration. You must certify that you will maintain a permanent and exclusive residence within the defined vicinity of the field unit listed in this announcement.

Upon receipt of a completed application package, the Servicing Human Resources Office will review your resume and supporting documentation to determine whether you meet the minimum qualification requirements described in this announcement.

Resumes must not exceed two single-sided pages. Resumes longer than two pages will not be reviewed. Applicants may submit only one resume. Only the document submitted as the "Resume" under the Documents section will be used to determine qualifications and eligibility. If more than one resume is submitted, only the most recent submission will be reviewed.

If your resume is incomplete or does not demonstrate that you meet the qualification requirements or specialized experience described in this announcement, you may be determined ineligible or not qualified for further consideration.

Providing false or misleading information on your resume or supporting documentation may result in removal from consideration or other action consistent with applicable federal hiring regulations. Applicants who include vulgar, offensive, or inappropriate language or information in their application package will be ineligible for further consideration for this position.

Required Documents

The following documents are required and must be submitted by 11:59 PM (EST) on 07/17/2026:

Two-Page Resume which includes a list of all significant jobs held and duties performed. Resumes must not exceed two single-sided pages and resumes longer than two pages will not be accepted. The minimum font size is 10-point for all body text. Headers may be slightly larger but must remain legible. All resumes must maintain a minimum 0.5-inch margins on all sides to ensure readability and prevent excessive content compression. Including supplemental pages or attachments disguised as resume extensions are prohibited and will not be reviewed to determine your eligibility/qualifications.
Proof of residence (e.g. mortgage or property deed, lease/rental agreement, utility bill, insurance policy). SF-50 cannot be accepted as proof of residence.
Documentation for Interagency/Career Transition Assistance Plan (ICTAP/CTAP) consideration if you are a displaced Federal employee within the local commuting area. You must include: 1) Proof you are a displaced Federal employee, e.g., RIF Separation Notice, Notice of Proposed Removal, etc.; 2) SF-50s (Notifications of Personnel Action) showing career/conditional tenure competitive status, promotion potential and duty location; and 3) your most recent performance appraisal. To exercise selection priority, displaced or surplus Federal employees must be well qualified. ICTAP/CTAP eligibles will be considered well qualified if they exceed minimal qualifications for this position (i.e. Resume supports substantial possession of stated competencies) for the position.
Veteran Documentation, if applicable, such as: DD-214, SF15, letter from Veteran Affairs, etc.

Do not submit photographs with your application package. Documents with photographs may not be seen by hiring officials - you must remove your image from all documents.

Do not upload Adobe portfolio documents. Adobe portfolio documents are not viewable by our agency's staffing offices.

How to Apply

To apply for this position, you must submit the documentation specified in the Required Documents section. To receive consideration, your complete application package must be submitted by 11:59 PM (EST) on 07/17/2026.

You must provide documentation to support your eligibility and qualification claims. Please review the required documentation listed in the eligibility sections to ensure you submit the appropriate information. You will only be considered for eligibilities for which you have provided the required supporting documentation.

Applications may be submitted through USAJOBS or through other authorized methods identified by the agency (e.g., third-party platforms or local outreach efforts) to support targeted recruitment under this authority.

Applicants submitting materials outside of USAJOBS must:

Submit a complete application package by the closing date of this announcement, and

Ensure all materials are formatted and consistent with the application instructions outlined in this announcement, including resume requirements and supporting documentation.

All applications, regardless of submission method, will be evaluated using the same criteria and requirements to ensure a fair and equitable hiring process.

Applications received after the closing date, or that do not meet the requirements outlined in this announcement, will not be considered.

USAJOBS Application Instructions

Select Apply. If you are not logged in, you will be prompted to login or create an account.
Prompted to Start the Application Process by selecting "Start Application."
- Click here for USAJobs Help with "How to create an application"
- To PREVIEW the application questionnaire, select the following link: https://apply.usastaffing.gov/ViewQuestionnaire/13000728
Select or add the resume you want to use for this application. Click here on how to build a resume in USAJOBS.
Select documents you want included in this application.
Review package to acknowledge your documents were reviewed.
Select if you want to include your demographic information.
After reading and certifying the application is true and submitted in good faith, select "Continue to Agency Site."
Follow onscreen prompts and instructions to complete your application.
Add the supporting documents by indexing your documents with the dropdown.
- Upload any missing required documents or optional documents.
Review and Submit Application.
While logged in, you can check the status of your application by selecting "+" next to the job title for this position.
You can review or revise your application at any point during the open period of the announcement.
- To update an application, you should log into your USAJOBS account and select "+" next to the job title for this position. Select "Update Application" for this job.
- Note: When you click Update Application, you will be prompted to re-select your documents from USAJOBS. Documents submitted with the first application will no longer be associated with the applicant record. So it is important that you select all documents you want to use in the re-application.

Agency contact information

Alexis Brooks

Email: alexis_brooks@ios.doi.gov

Address: Great Smoky Mountains National Park
DO NOT SEND MAIL TO THIS ADDRESS
107 Park Headquarters Road
Gatlinburg, TN 37738
US

Next steps

Once your Occupational Questionnaire has been received, you will receive an acknowledgment confirming your submission was successful.

Applicants who meet the eligibility and qualification requirements will be referred to the selecting official for consideration. Under this authority, all applicants determined to be qualified may be referred. If your name is referred, you may be contacted directly by the hiring official for a possible interview.

You will be notified of the status of your application at key stages in the process, including when candidates are referred for consideration and when the selection process has been completed.

You can find your path with the Department of Interior at https://careers.doi.gov/

Any exaggeration of your experience, false statements, or attempt to conceal information may disqualify you for employment consideration. We may verify all information you provide in your resume and questionnaire responses, through reference and/or background checks, and/or verification of your education. If you are selected, you will be contacted personally by the Human Resources Office posting this announcement.

Utility Systems Repairer - Operator - FUL Job in Gatlinburg, TN