Summary
This position is located within the Navy Region Mid-Atlantic Fleet and Family Readiness (FFR) Support Services (N94) Commercial Activities Program. The purpose of this position is to design and maintain FFR digital media for all sites assigned to the Mid-Atlantic region.
This job is open to
The public
U.S. Citizens, Nationals or those who owe allegiance to the U.S.
Clarification from the agency
Please see the "Who May Apply" section under the Qualifications section.
Duties
Develops, designs, revises and maintains the content FFR electronic media to include web technology (internet presence and associated links), mobile content development, interactive media solutions, motion graphics and animation, video production. Determines management needs and requirements for digital media and creates content or adapts existing content to a web-friendly format while maintaining the logical structure of the content. Develops a steady stream of new information in the form of text and/or graphics.
Ensures all electronic media is in compliance with Navy regulations, CNIC instructions and departmental priorities and objectives. Researches and reviews associated technology and social media that might be considered complimentary to MWR programs (i.e. Facebook, Twitter, Instagram, etc.). Coordinates with site liaisons to develop and identify items of interest. Determines placement and timeliness of information submitted including special events, facility renovations, activities and programs.
Creates, develops and implements a marketing plan and timeline for all digital media. Accountable for fine-tuning and updating information based on feedback from users and regional staff. Responsible for typing, importing and editing all text and graphics placed on the internet.
Coordinates with Information Technology (IT) staff to address and resolve technical problems, discuss new technology and resources, and maintain sufficient server space and requirements. Liaise with website users, Information Technology staff, and other agencies as required or necessary.
Responsible for complying with standards, operating procedures and objectives relative to the operation of the electronic media program. Designs artwork in the form of flyers for various programs and services. Performs other related duties as assigned.
Requirements
Conditions of employment
- Must pass all applicable records and background check.
- Must successfully pass the E-Verify employment verification check. Any discrepancies must be resolved as a condition of employment.
- This position generally works during regular working hours, however, may be subject to an irregular schedule, including nights, weekends and/or holidays in support of the activities serviced.
- As a ITII position, employment is conditional on the successful completion of a National Agency Check and passing a SF-86 Eligibility for Secret Clearance upon hire and periodically thereafter.
- Must be able to sit or stand for extended periods of time, dexterity of hands and fingers to operate a computer keyboard and other office equipment.
- Must be able to carry items up to 45 lbs. unassisted, and higher weights with assistance while performing certain troubleshooting tasks.
- Starting May 7, 2025, non-affiliated individuals requesting access will need a REAL ID-compliant driver's license or another acceptable form of identification to access CNRMA Installations. (review required documents section for more information.)
Qualifications
Resumes must include information which demonstrates experience and knowledge, skills, and ability (KSAs) as they relate to this position. Applicants are encouraged to be clear and specific when describing their experience level and KSAs.
A qualified candidate must possess:
The position requires knowledge of a variety of methods, techniques, and materials used in the design, production, and reproduction of visual products to plan the technical details of, or produce, aesthetically composed visual products in a timely manner.
Must possess documented experience in the following areas: knowledge of current digital media software applications and tools to include Adobe Suite featuring PremierePro, Dreamweaver, Photoshop, and InDesign; FTL/HTTP/HTML concepts and technologies; troubleshooting strategies for PC platforms and various internet browsers and versions; accepted design concepts, graphic user interface and standards; project management methods and models, file size and image compression issues, graphic creation and manipulation tools, applications for web programming languages and technologies.
Must have the ability to create, design and implement user-friendly and creative digital media, forms and surveys of professional quality graphics for use on regional website(s).
Must be able to establish, plan and organize work, meet schedules and timelines, maintain records and prepare reports.
Must be able to analyze situations accurately and adopt an effective course of action, work independently with little direction and possess excellent verbal and written communication skills.
Must be able to appraise various program elements, evaluate and recommend improvements to best achieve goals.
Must possess the ability to adjust work operations to meet urgent or changing situations.
Skill in producing written information so that an intended audience(s) with different levels of understanding; with various points of view; with varying comprehension levels or indifference to material presented, understands the material.
Ability to recognize and analyze problems, conducts research, summarize results, and make appropriate recommendations.
Education
A bachelor's degree from an accredited university in multimedia and graphics, information systems or related field PLUS TWO YEARS recent experience with client/server, database or web development tools is required.
OR
May be substituted by the an equivalent combination of directly related education, training, AND THREE YEARS recent experience that demonstrates skill in applying client/server, database or web development tools.
Additional information
Salary is dependent on experience and/or education.
Executive Order 12564 requires a Federal workplace free of illegal drugs. According to the Executive Order, all Federal employees are required to remain drug free throughout their employment. Commander, Navy Installations Command is a Drug-Free Federal Workplace. The use of illegal drugs will not be tolerated, and use of or intoxication by illegal drugs will result in penalties up to and including removal from Federal Service.
Some positions have special requirements. Selection may be tentative pending the completion of these requirements. Applicants may be required to submit proof of education, participate in medical screening, drug testing, etc. All selections are contingent upon satisfactory employment reference checks. Employment is subject to successful National Agency Background Check. Occupants of this position must maintain the privacy of official work information and data and demonstrate the highest level of ethical conduct.
Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
How you will be evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
All resumes will be reviewed to determine if they meet the hiring eligibility and qualification requirements listed in this announcement, and will be rated based on the information provided in the resume to determine the level of knowledge, skills and abilities (KSAs) related to the job requirements. Using the qualifications of the position, a predetermined rating criterion of KSAs will be used for each resume. Best qualified applicants will be referred to the hiring manager. The selecting official may choose to conduct interviews.
Required Documents
The following documents are required at the time of application:
- Resume
- Proof of education/training/licensure: provide a copy of your awarded/conferred college transcript(s) and licensure as applicable
- If claiming Department of Defense (DOD) Non-appropriated Fund (NAF) Business Based Action (BBA) priority consideration: provide a copy of the notice of separation
- If claiming Military Spouse Preference: provide a copy of the sponsor's Permanent Change of Station (PCS) orders and a marriage certificate at the time of application
- If claiming Veteran's Preference: provide a copy of your DD-214, Member-4 page and any supporting documentation (SF-15, V.A. disability letter, proof of service, etc.)
- If a current or former Federal Employee: provide a copy of your most recent Personnel Action Report (PAR) or SF-50
NOTE: Failure to provide the required documents may impact eligibility, qualifications determination.
NOTE: When submitting transcripts for an Associate degree or higher, proof of a high school diploma or equivalent is not required. All transcripts MUST show student's name, the name of the awarding university or educational institution, degree type, awarded/conferred date, and the field of study (major). If your degree has not been awarded and/or you possess certificates of completion for DoD approved competency-based training courses, and/or a valid CDA/MSA credential(s), you MUST also provide a copy of your HS Diploma or equivalent. Altered transcripts will not be accepted.
Transcripts from foreign colleges must be evaluated for U.S. equivalency in order to be considered. Applicants are responsible to obtain and submit proof of creditability of education as evaluated by a credentialing agency which is a private U.S. organization. Credential evaluations are not free and applicants are responsible for the cost of the selected service.
Foreign high school transcripts or diplomas do not require credential evaluation but must be in English or a certified translation.
Starting May 7, 2025, non-affiliated individuals requesting access will need a REAL ID-compliant driver's license or another acceptable form of identification to access CNRMA Installations. This applies to everyone, including the following: but not all inclusive:
Vendors
- Dependents aged 18 and older
- Service Providers
- Veterans with service-connected disabilities
- Contractors
- Visitors (includes visitors in same vehicle with CAC holder)
- Transportation services (taxi, limo, ride share)
- Agent, Assist, Aid, Care Giver Letters
- Au Pairs, Child Care Providers
What are acceptable alternative forms of identification for base access? If you don't have a REAL ID-compliant driver's license, you can use one of the following:
- U.S. passport or passport card
- Military ID card (Common Access Card or CAC, DoD retired ID card)
- Permanent resident card (Green Card)
- Transportation Worker Identification Credential (TWIC)
- Enhanced Driver's License (EDL)
- Other forms of identification accepted by the Department of Homeland Security
How can I obtain a REAL ID-compliant license? To obtain a REAL ID-compliant license, you'll need to visit your state's driver's license agency with the following documents:
- Proof of identity (e.g., birth certificate, passport)
- Proof of Social Security number (e.g., Social Security card)
- Two proofs of residency (e.g., utility bills, bank statements)
How to Apply
To be considered for this vacancy you must apply and complete the online questionnaire and submit the documentation specified in the Required Documents section above.
The complete application package must be submitted by 11:59 PM (EST) on 05/01/2026 to receive consideration.
To begin, click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application.
To preview the Application Questionnaire, please click the following link: https://apply.usastaffing.gov/ViewQuestionnaire/12945220
It is your responsibility to ensure your application package (resume, supporting documents, and responses to the questionnaire) is complete, accurate, and submitted by the closing date.
Additional information on how to complete the online application process and submit your online application may be found on the https://help.usastaffing.gov/Apply/index.php?title=Applicant
To verify or check the status of your application, log into your USAJOBS account. Once logged in, the Welcome screen lists your applications, your application status and the date it was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status
DON is an Equal Employment Opportunity Employer. All qualified candidates will receive consideration without regard to race, color, national origin, religion, sex, age, mental or physical disability, genetic information, reprisal, marital status, political affiliation, sexual orientation, or any other non-merit factor. The DON provides reasonable accommodations to applicants with disabilities. Applicants with disabilities who believe they may require reasonable accommodation(s) should email their request to MILL_HQ_NAF_HR.FCT@navy.mil to ensure proper consideration is given.
Next steps
Using the required qualifications of the position, a standardized rating and ranking criteria of knowledge, skills, and abilities will be used to screen and assess each application.
If you provided an email address, you will receive an email message acknowledging receipt of your application. Times may vary during the hiring process, as your application status updates/changes you will be notified with a notification letter via email.
Please notify us if your contact information changes after the closing date of the announcement. Also, note that if you provide an email address that is inaccurate or if your mailbox is full or blocked (e.g., Spam Blocker, etc.), you may not receive important communication that could affect your consideration for this position.