Visual Information Specialist (Graphic Artist)

Department of the Navy

Commander, Navy Installations Command

Navy Region Mid-Atlantic N94

Summary

This position is located in the Non-appropriated Fund (NAF) Fleet Readiness (N94) Regional Marketing Department. Working under the general supervision of the Supervisory Advertising & Marketing Specialist, incumbent designs advertising creatives for a fast-paced, comprehensive graphics program that produces print and digital materials required to promote facilities, programs and events.

This job is open to

The public

U.S. Citizens, Nationals or those who owe allegiance to the U.S.

Clarification from the agency

Please see the "Who May Apply" section under the Qualifications section.

Duties

MAJOR DUTIES AND RESPONSIBILITIES

Designs and produces finished graphic products to promote all aspects of FFR operations, activities, events, and facilities from verbal or written communications, or sketches.
Develops and implements creative designs for production using PC platforms, and the most current version of graphic arts software (Adobe Creative Suite, including Photoshop, InDesign, Illustrator) and hardware (scanners, large and small format printers, and networking systems and server). Employs state-of-the-art graphic and photo manipulation programs.
Communicates regularly with subject-matter experts to create conceptual products and ensures that draft work receives the requestor's approval, deadlines are met, and the organization's goals are accomplished. A basic understanding of the FFR organization's mission and the purpose of various program activities is necessary, which may require occasional visits to region/field locations and attendance at events/meetings.
Designs and prepares a wide variety of general and technical illustrations, photos and/or vector graphics by all methods, using multi-media and the latest graphic arts software. Responsible for print pre-production.
Determines and communicates technical requirements and deadlines, and serves as a customer service liaison throughout the life of assigned projects.
Ensures all administrative tasks are completed, including job tracking, recording billable hours (as required), equipment maintenance, software updates, etc.
Ensures 90% of projects are completed within the specified deadline. Manages projects and workload to ensure all projects are completed in a timely fashion. Coordinates with press operator, webmaster and others within the department to complete tasks.
Follows departmental standard operating instructions and customer service standards. Effectively responds to customers' concerns and/or complaints. Complaints not resolved by incumbent will be referred to immediate supervisor. Exercises tact, diplomacy and courtesy when serving and assisting customers. This will be expressed by tactfully responding and assisting customers in a prompt and friendly manner.
Performs other related duties as assigned.

Requirements

Conditions of employment

Must pass all applicable records and background check.
Must successfully pass the E-Verify employment verification check. Any discrepancies must be resolved as a condition of employment.
Starting May 7, 2025, non-affiliated individuals requesting access will need a REAL ID-compliant driver's license or another acceptable form of identification to access CNRMA Installations. (review required documents section for more information.)

Qualifications

Resumes must include information which demonstrates experience and knowledge, skills, and ability (KSAs) as they relate to this position. Applicants are encouraged to be clear and specific when describing their experience level and KSAs.

A qualified candidate must possess:

Knowledge of graphic design principles, visual methods, and materials, including a wide range of communication and illustration concepts, principles and practices needed to plan, design, and produce a variety of complex visual requirements.
Ability to use sophisticated, state-of-the-art graphic and multimedia design technology (equipment and software) to produce the highest quality print, website animations and multimedia products, and meet production requirements.
Knowledge of complex design software including Adobe Creative Suite (In-Design, Illustrator, Photo shop).
Knowledge of Microsoft Office software including Word, Outlook, and Excel.
Knowledge of grammar, spelling, standard graphics style.
Ability to conceptualize and recommend advertising methods from written and verbal instructions.
Basic understanding of math, accounting and routine office procedures.
Proven ability to work in high volume graphics operations to establish priorities and meet deadlines.
Effective in working as team member with flexibility to work in different positions within the department.
Ability to communicate effectively with others.
Ability to follow written and verbal instructions.

Education

A bachelor's degree from an accredited university in graphic art OR other related field is preferred,

May be substituted by the equivalent combination of directly related education, training AND three years recent experience that demonstrates skill in computer graphic applications.

Additional information

Executive Order 12564 requires a Federal workplace free of illegal drugs. According to the Executive Order, all Federal employees are required to remain drug free throughout their employment. Commander, Navy Installations Command is a Drug-Free Federal Workplace. The use of illegal drugs will not be tolerated, and use of or intoxication by illegal drugs will result in penalties up to and including removal from Federal Service.

Non-U.S. citizens with fewer than three years of recent residential history in the U.S. may be determined ineligible for employment.

Some positions have special requirements. Selectee may be required to complete a one (1) year probationary period. Participation in Direct Deposit/Electronic Fund Transfer within the first 30 days of employment is required.
In accordance with the Real ID Act of 2005, if a candidate or new hire requires access to a military installation and does not have a REAL ID, identity will need to be established. Identity is established by presenting either one (1) Acceptable Credential or by presenting an acceptable combination of Source Identify Documents. Acceptable Credentials are listed in List A and Acceptable Source Identity Documents are listed in Lists B and C in the link below (page 3). If using an Acceptable Credential, only one (1) from List A is required and if using Acceptable Source Identity Documents, one (1) from List B and one (1) from List C is required.

https://www.oni.navy.mil/Portals/12/Vistors/Base%20Access%20Form.pdf?ver=2017-08-28-065204-693

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

Review our benefits

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

All resumes will be reviewed to determine if they meet the hiring eligibility and qualification requirements listed in this announcement, and will be rated based on the information provided in the resume to determine the level of knowledge, skills and abilities (KSAs) related to the job requirements. Using the qualifications of the position, a predetermined rating criterion of KSAs will be used for each resume. Best qualified applicants will be referred to the hiring manager. The selecting official may choose to conduct interviews.

Required Documents

The following documents are required at the time of application:

Resume - Federal agencies are required to limit resumes to two (2) pages or less.
Proof of education/training/licensure: provide a copy of your awarded/conferred college transcript(s) and licensure as applicable
If claiming Department of Defense (DOD) Non-appropriated Fund (NAF) Business Based Action (BBA) priority consideration: provide a copy of the notice of separation
If claiming Military Spouse Preference: provide a copy of the sponsor's Permanent Change of Station (PCS) orders and a marriage certificate at the time of application
If claiming Veteran's Preference: provide a copy of your DD-214, Member-4 page and any supporting documentation (SF-15, V.A. disability letter, proof of service, etc.)
If a current or former Federal Employee: provide a copy of your most recent Personnel Action Report (PAR) or SF-50

NOTE: Failure to provide the required documents may impact eligibility, qualifications determination.

Note: When submitting transcripts for an Associate degree or higher, proof of a high school diploma or equivalent is not required. All transcripts MUST show student's name, the name of the awarding university or educational institution, degree type, awarded/conferred date, and the field of study (major). If your degree has not been awarded and/or you possess certificates of completion for DoD approved competency-based training courses, and/or a valid CDA/MSA credential(s), you MUST also provide a copy of your HS Diploma or equivalent. Altered transcripts will not be accepted.

Transcripts from foreign colleges must be evaluated for U.S. equivalency in order to be considered. Applicants are responsible to obtain and submit proof of creditability of education as evaluated by a credentialing agency which is a private U.S. organization. Credential evaluations are not free and applicants are responsible for the cost of the selected service.

Foreign high school transcripts or diplomas do not require credential evaluation but must be in English or a certified translation.

Starting May 7, 2025, non-affiliated individuals requesting access will need a REAL ID-compliant driver's license or another acceptable form of identification to access CNRMA Installations. This applies to everyone, including the following: but not all inclusive:

Vendors

Dependents aged 18 and older
Service Providers
Veterans with service-connected disabilities
Contractors
Visitors (includes visitors in same vehicle with CAC holder)
Transportation services (taxi, limo, ride share)
Agent, Assist, Aid, Care Giver Letters
Au Pairs, Child Care Providers

What are acceptable alternative forms of identification for base access? If you don't have a REAL ID-compliant driver's license, you can use one of the following:

U.S. passport or passport card
Military ID card (Common Access Card or CAC, DoD retired ID card)
Permanent resident card (Green Card)
Transportation Worker Identification Credential (TWIC)
Enhanced Driver's License (EDL)
Other forms of identification accepted by the Department of Homeland Security

How can I obtain a REAL ID-compliant license? To obtain a REAL ID-compliant license, you'll need to visit your state's driver's license agency with the following documents:

Proof of identity (e.g., birth certificate, passport)
Proof of Social Security number (e.g., Social Security card)
Two proofs of residency (e.g., utility bills, bank statements)

How to Apply

To be considered for this vacancy you must apply and complete the online questionnaire and submit the documentation specified in the Required Documents section above.

The complete application package must be submitted by 11:59 PM (EST) on 07/15/2026 to receive consideration.

To begin, click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application.

To preview the Application Questionnaire, please click the following link: https://apply.usastaffing.gov/ViewQuestionnaire/13000274

It is your responsibility to ensure your application package (resume, supporting documents, and responses to the questionnaire) is complete, accurate, and submitted by the closing date.

Additional information on how to complete the online application process and submit your online application may be found on the https://help.usastaffing.gov/Apply/index.php?title=Applicant

To verify or check the status of your application, log into your USAJOBS account. Once logged in, the Welcome screen lists your applications, your application status and the date it was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status

DON is an Equal Employment Opportunity Employer. All qualified candidates will receive consideration without regard to race, color, national origin, religion, sex, age, mental or physical disability, genetic information, reprisal, marital status, political affiliation, sexual orientation, or any other non-merit factor. The DON provides reasonable accommodations to applicants with disabilities. Applicants with disabilities who believe they may require reasonable accommodation(s) should email their request to MILL_HQ_NAF_HR.FCT@navy.mil to ensure proper consideration is given.

Agency contact information

CNRMA NAF HRO

Email: CNRMANAFHR@us.navy.mil

Address: Commander, Navy Region Mid-Atlantic - Navy NAF HRO
1682 Piersey Street Bldg KN
Norfolk, VA 23511
US

Next steps

Using the required qualifications of the position, a standardized rating and ranking criteria of knowledge, skills, and abilities will be used to screen and assess each application.

If you provided an email address, you will receive an email message acknowledging receipt of your application. Times may vary during the hiring process, as your application status updates/changes you will be notified with a notification letter via email.

Please notify us if your contact information changes after the closing date of the announcement. Also, note that if you provide an email address that is inaccurate or if your mailbox is full or blocked (e.g., Spam Blocker, etc.), you may not receive important communication that could affect your consideration for this position.

Visual Information Specialist (Graphic Artist) Job in Virginia Beach, VA