Work Order Manager, 21 CS

The United States Space Force (USSF) at Peterson Space Force Base, Colorado Springs, CO is searching for a Work Order Manager for the 21 CS (NH-2210-02, GS-05/11 Equivalent).


Description:
Selected candidate will work in a dynamic and fast paced communications and information technology project management organization spanning Peterson SFB, Schriever SFB, Cheyenne Mountain SFS and the Colorado Springs metropolitan area. Duties will include coordinating work order development, submission and documentation for a wide array of new information technology requirements, upgrades and life-cycle replacements. You will help fulfill the information technology needs of the United States Space Force, Missile Defense Agency, United States Northern Command, North American Aerospace Defense, and United States Space Command, just to name a few.

Ideal Candidate:
Experience with Department or War communications and information technology requirements development, documentation and submission. Diverse knowledge and/or experience with information technology platforms and services.


Key Skills and Abilities:
I. Knowledge of a wide range of communications and information technology theories, concepts, principles, practices, procedures, policies, standards and operational requirements.
2. Knowledge of performance characteristics of communications and information technology equipment, systems, services, and transmission media to evaluate devices, proposals, and approaches. 3. Knowledge of basic electronics theory and operating principles, the application of existing and planned technology to communications requirements, and equipment interoperability and compatibility.
4. Knowledge of associated methods and techniques such as contracting procedures/legal requirements, cost analyses, and budgets.
5. Ability to communicate effectively both orally and in writing to identify, direct, or coordinate actions required in providing needed service.
6.Ability to analyze/apply specialized communication methods and analytical techniques involving, communications and information technology systems (e.g., systems compatibility, circuits, switches, servers, distribution, satellite linkages, and networking).
7. Knowledge of a wide range of communications concepts, principles, and practices, to accomplish work processes through the use of telecommunications devices, methods, services, and facilities. Work encompasses complex and uncommon interfaces and policies and practices; sources of technical data to evaluate new devices, proposals, and approaches for satisfying communications and information technology requirements; and a practical understanding of contracting procedures and legal requirements.
8. Knowledge of DoD, USSF and Air Force communications policies, regulations, technical orders, services, and instructions to ensure communications and information technology services are in compliance with applicable regulations and instructions.
9. Knowledge of operational and performance characteristics of communications and information technology systems to define, coordinate, plan, and satisfy user requirements for communications and information technology equipment, systems, or services, and to review, develop, or interpret communications policies and procedures.
10. Knowledge of commonly used practices, guides, and a broad range of operating techniques concerning both standard and unique communications systems design installation and concept of operations.
11. Knowledge of the DoD and Air Force budgetary system, contract procedures, and legal requirements and how they apply to planning and programming of communications and information technology systems.

Conditions of employment

• Must be a U.S Citizen.
• Must be able to obtain and maintain a Secret security clearance.
• Safeguards classified or sensitive budget-related information and/or files.
• May be required to work overtime on an unscheduled or emergency basis.
• Eligible for situational telework only, including Emergency and OPM prescribed “Unscheduled Telework”.
• This position will close after 5 business days or 75 applications, whichever comes first.
• Employee may be required to perform travel by military or commercial passenger aircraft in the performance of temporary duty assignments.
• PCS / relocation funding is not authorized.
• Subject to Temporary Duty Assignment (TDY): Approximately 15 days per year.
• This position has been designated by the Air Force as a Testing Designated Position (TDP) under the Air Force Civilian Testing Program.
• This is a cybersecurity position; the employee will attain appropriate DoD approved cybersecurity baseline certificate(s) applicable for cybersecurity functions required for the DoD position held.

Qualifications

The 2210 series has an individual occupational requirement that must be met and can be viewed here. There is no Group Coverage Qualification Standard for this series.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Knowledge, Skills and Abilities (KSAs): Your qualifications will be evaluated on the basis of your level of knowledge, skills, abilities and/or competencies as related to the series and grade of the position being filled. Final qualifications determinations will be assessed based on OPM's General Schedule Qualifications Standards found here:

Interviews: You will be contacted by e-mail and/or telephone if your application is identified as qualifying for a position being filled. An interview may be conducted. If interviewed, you will be asked to address the same knowledge, skills, abilities and/or competencies used to initially qualify your application for the position.

Resume:You must submit a resume that may NOT exceed two pages, and the font size should not be smaller than 10 pts. You will not be considered for this vacancy if your resume exceeds two pages or is illegible/unreadable. Do NOT include photographs, inappropriate material, inappropriate content, nor personal information such as age, gender, religion, social security number, etc., on your resume. If the resume you submit contains such information you will not be considered for this vacancy. Your resume must provide:

1. Personal information - your full name, email and mailing addresses, phone number
2. Education information - the name of the school and the dates you attended
3. Work experience - paid and unpaid work with the following information:
   • Job title
   • Detailed duties and accomplishments
   • Employer's name and address
   • Supervisor's name and phone number
   • Starting and ending dates (If actual dates are not known, provide your best-estimated timeframes.)
   • Hours per week
   • Salary, if applicable
4. Other qualifications - skills, certifications/licenses, honors, awards, special accomplishments, and job-related training courses

College Transcripts (if applicable): Please see the Education section of this announcement for detailed information about transcripts.

Next steps