Summary
The primary purpose of this position is to plan, implement, market, administer, and deliver FFSC WFL programs to eligible personnel concerning work and family life issues, including information and referral (I&R), workshops, briefs, case management, and individualized consultations within assigned WFL program areas.
Duties
Incumbent serves as a non-clinical consultant and facilitator on a wide variety of work and family life issues and concerns. Provides informative and tangible advice, assistance, and instruction to address customer concerns, needs and requirements associated with Navy life, including but not limited to life skills training, suicide prevention, family violence prevention, transition from military to civilian life, relocation, deployment/separation, and career resource development.
Transition Assistance Program: Facilitates and conducts program components related to the separating of military members and/or family members following a full or partial military career. This includes coordinating presence of Department of Labor, Department of Veterans Affairs, Small Business Administration who conduct a variety of training in support of the Veterans Opportunity to Work Act and other legislation, Transition Assistance Program and various other Navy-related initiatives designed to prepare Service Members for success in civilian life.
Career Resource Development: Assist clients with career, occupational, volunteer and educational issues by delivering services, individually and in groups, to equip clients with career/job search skills. Uses appropriate career inventories and aptitude tests to help clients identify goals. Develops a plan that recognizes the individual's personal and vocational needs and assists the client in outlining milestones to achieve those goals.
Relocation Services: Assists clients, individually and in group, with relocation issues including the new area's cost of living, schools, housing, childcare, sponsorship, exceptional family members, and personal problems such as relocation stress, cultural adaptation, and disruption of social and family ties. Identifies and addresses the individual adjustment needs providing counseling referrals when appropriate.
Deployment Support: Conducts deployment support services to include pre-, mid-, and post- educational briefings. Addresses the specific concerns and needs of service members and their families in coping with extended separation. Provides command consultation and support, information resources and referrals, deployment and mobilization support, ombudsman support, and life skills education.
Personal Financial Management: Conducts information and referral to personal financial managers for assistance with money management, debt liquidation, and consumer affairs through a range of services to include workshops. Refers as necessary to Legal, Navy-Marine Corp Relief Society and other helping agencies. May teach financial workshops, as requested by supervisor.
Life Skills and Resource Support: May provide life skills training in individual, small, or large group settings on a variety of topics that enhance personal and family readiness. Provides referrals for specialized support and follows up on actions to ensure appropriate linkage. Trains support staff and participates in unit activities (e.g., staff meetings and family support group activities), as appropriate.
Command Representative and Marketing: Completes required cross-training and meets criteria to be knowledgeable about all FFSC programs. Conducts unit needs assessments, compiles and analyzes data, provides feedback to chain of command, and coordinates services based on needs. Consults with and/or briefs leadership to keep them informed of trends and issues. Provides General Military Trainings (GMTs) within specific areas of responsibility.
Utilizes various computer software programs in researching, networking, and/or exchanging information and establishing files, such as Fleet & Family Support Management Information System (FFSMIS), Defense Manpower Data Center (DMDC), Military Installations (MI), Navy Family Accountability and Assessment System (NFAAS), TAP Events Plus, Word, Excel, PowerPoint, Outlook, Adobe Connect, and other FFSC databases and online platforms as directed by supervisor.
Develops, coordinates, conducts (in person and virtually), and evaluates workshops and seminars for clients within specific areas of responsibility i.e., Career Development, Deployment, Relocation, etc. Develops local networks with military and community agencies to enhance program delivery. Works independently or with other FFSC staff to develop course curricula and prepare accompanying resource materials. Organizes and implements initiatives, such as job fairs and executive career study groups that invite prospective employers to the installation.
Requirements
Conditions of Employment
- Must be able to obtain and maintain a Secret Security Clearance.
- Must meet federal suitability requirements including successful completion of background investigation and obtain/maintain a Secret Security Clearance (T3).
- Must successfully pass the E-Verify employment verification check. Any discrepancies must be resolved as a condition of employment.
- Must provide proof of U.S. Citizenship or U.S. National.
- A tentative offer of employment will be rescinded if the selectee fails to meet the pre-employment requirements, including failure to report to any scheduled appointments.
- May be required to serve in an “on call” duty status outside of normal work hours.
Qualifications
- A minimum of an Associate's degree in education, social/behavioral sciences or related field coupled with 2+ years' experience providing adult education and/or work/family life consultation or 4+ years' experience providing adult education and/or work/family life consultation.
- Knowledge of social services delivery systems and concepts, principles, and theories relating to one or more of the social or behavioral science fields to assess needs and concerns of clients and understand how social or behavioral patterns or attitudes impact and affect work and family life issues.
- Skill in conducting interviews to establish the nature and extent of concerns and issues, provide assistance in developing goals and plans, and determine appropriate referral services and options.
- Skill in establishing and maintaining effective working relationships using tact and diplomacy in interacting with Commands, individuals, families, military of all ranks, community agencies, and FFSC staff.
- Skill in working with social service delivery systems in the military and civilian community and gaining knowledge of individual agencies' policies and procedures and establishing agreements.
- Skilled in providing individual education as well as group facilitation
- Skill in using various computer software, including databases, spreadsheets, word processing, email, and network programs such as Internet, Word, Excel, PowerPoint. Experience with Military Installations (Ml) and other FFSC databases preferred.
- Ability to collect, evaluate, and disseminate information and assess strengths, weaknesses, and needs of serviced population in order to establish program goals, objectives, and procedures.
- Knowledge of the tenets of adult education and the development of training curricula based on the adult learning model.
- Knowledge of the formulation and the execution of need assessment tools.
- Ability to communicate effectively, both orally and in writing.
- Ability to understand the unique challenges of the military lifestyle.
- Skill in public speaking, presentations and small group discussions.
Education
A minimum of an Associate's degree in education, social/behavioral sciences or related field coupled with 2+ years' experience providing adult education and/or work/family life consultation.
or
4+ years' experience providing adult education and/or work/family life consultation.
Benefits
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How You Will Be Evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
All resumes will be reviewed to determine if they meet the hiring eligibility and qualification requirements listed in this announcement, and will be rated based on the information provided in the resume to determine the level of knowledge, skills and abilities (KSAs) related to the job requirements. Using the qualifications of the position, a predetermined rating criterion of KSAs will be used for each resume. Best qualified applicants will be referred to the hiring manager. The selecting official may choose to conduct interviews.
Required Documents
The following documents are required at the time of application:
- Résumé
- Proof of education/training: provide a copy of your awarded/conferred college transcript(s)
- If claiming Department of Defense (DOD) Non-appropriated Fund (NAF) Business Based Action (BBA) priority consideration: provide a copy of the notice of separation
- If claiming Military Spouse Preference: provide a copy of the sponsor's Permanent Change of Station (PCS) orders and a marriage certificate at the time of application
- If claiming Veteran's Preference: provide a copy of your DD-214, Member-4 page and any supporting documentation (SF-15, V.A. disability letter, proof of service, etc.)
- If a current or former Federal Employee: provide a copy of your most recent Personnel Action Report (PAR) or SF-50
How to Apply
Applicants are encouraged to apply online at www.usajobs.gov.
Next steps
Applicants who do not meet the above requirements or submit all required forms may not be considered. Due to volume of applications received, applicants may not be notified of non-selection.
|