Duties
MAJOR DUTIES AND RESPONSIBILITIES
Supervision (40%)
Supervises WFL staff assigned to the WFL unit. Establishes priorities and assigns workload to subordinates. Explains the overall objective of the office and discusses individual performance expectations with each staff member. Assigns work to subordinates based on priorities, selective consideration of assignment difficulty and requirements, and the employee's capabilities, and privileging status. Develops and evaluates subordinate employees' performance standards. Gives subordinate employees' advice, counsel, or instructions on work and administrative matters. Interviews candidates for positions; recommends appointment, promotion or reassignment to unit positions. Listens and resolves employee complaints, refers group grievances or more serious, unresolved complaints to higher-level management. Effects minor disciplinary measures and recommends other action in more serious cases. Identifies subordinate employees developmental and training needs, provides or arranges for needed development and training. Finds ways to improve unit production or increase unit work quality. Communicates and integrates the organization's strategic plan, mission, vision, and values into team strategies, goals, objectives, work plans, and work products and services. Communicates assignments, projects, problems, actionable events, milestones, and/or program issues under review, as well as deadlines and time frames.
Organizes, sets, and monitors workflow of the Work and Family Life Program. Establishes performance standards for subordinates; evaluates staff and conducts supervisory counseling sessions when necessary; conducts performance evaluations of staff. Controls attendance and leave ensuring adequate work force is available at all times to accomplish the mission. Approves and authorizes leave and timecards. Identifies employee developmental needs and provides or arranges for training (formal and on-the-job) to maintain and improve job performance. Encourages self- development. Initiates classification, reclassification, and recruitment actions, and tracks personnel actions to ensure timely completion. Assures equity in recommending and determining selections, assignments, training and promotions, discipline and awards to employees. Identifies employee benefits, services, and work-related activities. Leads subordinates in assessing strengths and weaknesses and exploring work methods, processes, and procedures. Responsible for identifying, distributing, and balancing workload and tasks among subordinates in accordance with established workflow and individual skills; makes necessary adjustments to meet established priorities and timely accomplishment of tasks. Provides or arranges trainings in methods and techniques of team building and teamwork to accomplish tasks as well as formal and on-the-job training and assistance necessary to carry out functional responsibilities.
Program Manager (60%)
Consults and collaborates with the FFSC Director on policy interpretation and implementation for all WFL programs and services within the area of responsibility ensuring local instructions, standard operating procedures and guidance reflect current directives, instructions, and laws. Reviews directions from higher authority to determine potential impact on the organization. Develops standardized plans, policies, and procedures for the delivery of services. Establishes internal administrative procedures to secure adequate control in terms of deadlines, progress reports, and directives and uses own initiative in developing procedures in order to increase the general flow of information and overcome bottleneck in the administrative process. Represents the FFSC at professional conferences and committee meetings in and outside of the region. Supports Emergency Family Assistance (EFA) exercises and real life operations to include supporting the installation Emergency Operations Center (EOC) as required. Networks and coordinates with Navy and civilian human service agencies to stay aware of available services, ensures required services are provided when referrals are made, and provides information and assistance to such agencies when requested.
Assesses needs and provides WFL and education services to leadership, organizations, and populations serviced by the FFSC. Resolves especially complex and difficult types of issues referred by subordinates. Develops and uses self-assessment, community assessment, and various measurement tools to identify trends, organizational needs, and Navy demographics relevant to WFL educational services. Evaluates and interprets data to identify and clarify issues and concerns; recommends appropriate course of action to positively affect Navy family WFL relationships, mission readiness, recruitment and retention.
Performs other duties as assigned
How to Apply
To be considered for this vacancy you must apply and complete the online questionnaire and submit the documentation specified in the Required Documents section above.
The complete application package must be submitted by 11:59 PM (EST) on 12/30/2024 to receive consideration.
To begin, click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application.
To preview the Application Questionnaire, please click the following link: https://apply.usastaffing.gov/ViewQuestionnaire/12643851
It is your responsibility to ensure your application package (resume, supporting documents, and responses to the questionnaire) is complete, accurate, and submitted by the closing date.
Additional information on how to complete the online application process and submit your online application may be found on the https://help.usastaffing.gov/Apply/index.php?title=Applicant
To verify or check the status of your application, log into your USAJOBS account.
Once logged in, the Welcome screen lists your applications, your application status and the date it was last updated.
For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status
DON is an Equal Employment Opportunity Employer. All qualified candidates will receive consideration without regard to race, color, national origin, religion, sex, age, mental or physical disability, genetic information, reprisal, marital status, political affiliation, sexual orientation, or any other non-merit factor. The DON provides reasonable accommodations to applicants with disabilities. Applicants with disabilities who believe they may require reasonable accommodation(s) should email their request to MILL_HQ_NAF_HR.FCT@navy.mil to ensure proper consideration is given.
Next steps
Using the required qualifications of the position, a standardized rating and ranking criteria of knowledge, skills, and abilities will be used to screen and assess each application.
If you provided an email address, you will receive an email message acknowledging receipt of your application. Times may vary during the hiring process, as your application status updates/changes you will be notified with a notification letter via email.
Please notify us if your contact information changes after the closing date of the announcement. Also, note that if you provide an email address that is inaccurate or if your mailbox is full or blocked (e.g., Spam Blocker, etc.), you may not receive important communication that could affect your consideration for this position.