Summary
This position is located within Fleet Readiness Department (N92) in Commander, Navy Region Japan (CNRJ) and is responsible for multiple and varied food and beverage facilities at Commander, Fleet Activities Sasebo (CFAS). At CFAS, this encompasses the Harbor View Club, Galaxies Club, Showboat Theater, Hario Village Theater, and contracted facility Chili's. The purpose of this position is to provide oversight of all food and beverage operations.
This job is open to
Clarification from the agency
WHO MAY APPLY: Applicants Worldwide.
Duties
- Responsible for planning, oversight and execution, via delegation to subordinate managers, of a comprehensive food & beverage operation to include daily operations, catering operations, and thematic programming in individual facilities to enhance sales and meet customer satisfaction.
- Responsible for planning, developing, coordinating and implementing a comprehensive publicity/advertising and sales marketing campaign, with support from the MWR Marketing Office, which includes, but not limited to, ongoing sales programs designed to solicit eligible users and increase sales and profits. Reviews all marketing submissions from managers and consolidates campaigns and programs when efficient and beneficial for the program.
- Serves as main food & beverage point of contact and coordinates functions/events requiring food and beverage service within the installation. Coordinates with Facility Operations Manager to ensure requirements for the occasion are met, to include suitable types of services, menus, beverage items, pricing, and staffing requirements.
- Coordinates with appropriate staff and other food service personnel to arrange details such as printing of menus, procurement of decorations, appropriate entertainment, proper advertising/marketing, and signing of contracts for all food & beverage events, special parties, or the division's portion of MWR special events.
- Ensures compliance with fire, safety, sanitation, security and any other operating regulations to maintain open and safe food & beverage operations.
- Responsible for planning, developing, coordinating and implementing a comprehensive publicity/advertising and sales marketing program which includes, but not limited to, ongoing sales programs designed to solicit eligible users and increase sales and profits of the Food & Beverage Department.
- Provides oversight to the movie theater program to ensure compliance with Navy Motion Picture regulations.
- Acts as the COR or assigns COR responsibilities to the Galaxies Club Manager to work with Chili's and ensure their compliance with both CNIC and Navy MED regulations.
- Provides oversight to the ARMP slot machine program. Works with the local ARMP representative to ensure compliance with all Navy regulations as they relate to the slot machine program.
- Works with CNIC, Armed Forces Entertainment and/or with agents/bands to book entertainment. Coordinates all sound and productions requirements and arranges all logistical support to move and house the entertainers.
- Manages and oversees three general managers of on-base food & beverage establishments (Harbor View Club, Galaxies Club, Showboat Theater, Hario Village Theater), with an estimated 75-100 employees to include US NAF and Japanese local national employees.
- Assigns work based on priorities, difficulty and requirements of assignments, and staff capabilities.
- Conducts all supervisory duties, to include, but not limited to recruitment, interviewing, hiring, training, evaluations and disciplinary actions for direct reports, and can assist or fill in for subordinate managers as needed.
- Monitors and makes recommendations for staffing decisions within the division. Assures quality in determining selections, assignments, training, promotions, details, qualifications, discipline and awards to employees.
- Works with Training Specialist and managers to ensure staff receives proper training to fulfill requirements of their positions and maintains annual training requirements.
- Addresses potential disciplinary and performance issues in a timely manner and takes appropriate corrective actions, as necessary.
- Fosters a work environment free of discrimination, harassment, and reprisal. Ensures equitable treatment of all staff.
- Supports CNIC's Equal Employment Opportunity (EEO) policy and communicates support of these policies to subordinates.
- Prepares operation budget for review, ensuring food and beverage services, facilities, and equipment are in good repair, supplies are of good quality and properly programmed, marketed and advertised.
- Analyzes financial data, reviews budgets and submits reports and recommendations to the Fleet Readiness Director (N92). Develops and submits budget criteria to the N92.
- Maintains accountability and internal controls for receipts, property and monies at the local level.
- Performs continuous analysis of cost and sales operations to determine profit and loss. Through subordinate managers is responsible for the coordination of all source data to the CNRJ Financial Department, enabling accounting to compile and report fund status, operational statements, and detailed ledger information.
- Performs other related duties as assigned.
Requirements
Conditions of Employment
- Must be a U.S. citizen or national.
- Satisfactorily complete all background checks to include National Agency Check with Written Inquiries (NACI) / T1
- Incumbent must be able to work varied work schedules to include evenings, weekends, and holidays.
- Occasional travel of up to 10% may be required.
- This position is eligible for situational telework.
- Requires a driver's license to travel to and from facilities on both installations.
- Ability to acquire a 15-passenger van license is desirable.
Qualifications
Resumes must include information which demonstrates experience and knowledge, skills, and ability (KSAs) as they relate to this position. Applicants are encouraged to be clear and specific when describing their experience level and KSAs.
A qualified candidate possesses the following:
- Knowledge and skill in applying a comprehensive range of principles, concepts, and practices to perform difficult and complex assignments concerning food and food service. Examples of this level of work include knowledge of procedures, techniques, and financial responsibilities related to the administration of food, beverage and restaurants, to include specialized knowledge of managing multiple types of food and beverage establishments, to include quick service, fine dining, and catering operations, to include managing the daily operations, marketing, budget and adherence to standards of such facilities.
- Knowledge of the goals, principles and techniques of multiple types of food and beverage service operations, to include ability to conduct detailed financial analysis on areas of growth and potential, develop promotions to increase patron utilization, and knowledge of the various food safety and sanitation standards for quick serve, fine dining, and catering facilities.
- Knowledge of budgeting, financial management and planning.
- Knowledge of different types of food service operations and how their similarities and differences relate to installation services.
- Supervisory and leadership knowledge, with the ability to influence the actions of others in obtaining cooperation and assistance to meet the CNRJ mission and vision.
- Establish procedures to cross-check priced changes to prevent monetary loss in the food service system.
- Devise meals to accommodate diverse cultural and religious food requirements.
- Determine equipment replacement schedule and budget for normal and unanticipated equipment replacement.
- Familiarity with point of sale, catering software, and basics of food ordering systems required.
- Knowledge of APF and NAF budget development and execution.
- Establish entertainment needs and coordinate with production companies to determine production support needed.
- Knowledge of food service operation policies, procedures, and regulations, particularly as they pertain to food safety, sanitation/cleanliness, and costing.
- Skill in the use of Microsoft Office Programs (e.g., Word, Excel, Power Point, Outlook).
- Skill in cash handling procedures.
- Ability to exercise all delegated supervisory and managerial authority to the fullest extent possible to accomplish the mission.
- Ability to supervise and direct the work of other employees, monitor performance, and assure adequate internal control procedures are developed and operative.
- Ability to perform the full range of supervisory duties.
- Ability to communicate effectively, both verbally and in writing.
Education
- When education is a basic requirement for the position, or when substituting education for experience, applicants MUST submit a copy of your high school transcripts, college transcript, or a list of courses, which includes grades earned, completion dates, and quarter, and/or semester hours earned as part of your application package.
- Foreign education must include evidence that it is comparable to education received at accredited educational institutions in the United States.
- Transcripts from foreign colleges must be evaluated for U.S. equivalency in order to be considered. Applicants are responsible to obtain and submit proof of creditability of education as evaluated by a credentialing agency, which is a private U.S. organization. Credential evaluations are not free and applicants are responsible for the cost of the selected service.
- All substitutions of education for experience will be made in accordance with OPM approved qualification standards.
- To receive consideration for a non-related degree or eligibility based on a combination of education AND experience, a college transcript is required.
- All transcripts MUST show student's name and the name of the awarding university or educational institution, degree type, awarded/conferred date, and the field of study.
- *If your degree has not been awarded/conferred, you must provide a copy of your HS Diploma or equivalent along with transcript(s).
- Only attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education are acceptable to meet positive education requirements or to substitute education for experience.
- For additional information, please go to the Office of Personnel Management (OPM) and the U.S. Department of Education websites at http://www.opm.gov/qualifications and http://www.ed.gov/admins/finaid/accred/index.html
Benefits
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How You Will Be Evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
Your application will be screened for the following minimum qualifications:
- One year of Specialized Experience in Food & Beverage operations. Specialized Experience refers to experience that equips an applicant with the particular knowledge, skills, and abilities to perform successfully the duties of the position, and that is typically in or related to the position to be filled and it must be equivalent to at least the next lower grade level. (NF-03/GS-7).
Applicants who meet the minimum qualifications will be further evaluated for:
- Experience overseeing multiple food and beverage operations.
- Experience overseeing multiple management level positions.
- Knowledge and experience in managing restaurants and knowledge of policies, regulation, administrative practices and procedures.
- Supervisory experience in a food and beverage operation.
All resumes will be reviewed to determine if they meet the hiring eligibility and qualification requirements listed in this announcement, and will be rated based on the information provided in the resume to determine the level of knowledge, skills and abilities (KSAs) related to the job requirements. Using the qualifications of the position, a predetermined rating criterion of KSAs will be used for each resume. Best qualified applicants will be referred to the hiring manager. The selecting official may choose to conduct interviews.
Required Documents
The following documents are required at the time of application:
- Resume
- If claiming Department of Defense (DOD) Non-appropriated Fund (NAF) Business Based Action (BBA) priority consideration: provide a copy of the notice of separation
- If claiming Family Member Preference: provide a copy of PCS orders and Family Entry Approval (Military) or Sponsor's Letter of Employment (Civilian)
- If claiming Veteran's Preference: provide a copy of your DD-214, Member-4 page and any supporting documentation (SF-15, V.A. disability letter, proof of service, etc.)
- If a current or former Federal Employee: provide a copy of your most recent Personnel Action Report (PAR) or SF-50
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from
schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
How to Apply
To be considered for this vacancy you must apply and complete the online questionnaire and submit the documentation specified in the Required Documents section above.
The complete application package must be submitted by 11:59 PM (EST) on 05/02/2024 to receive consideration.
To begin, click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application.
To preview the Application Questionnaire, please click the following link: https://apply.usastaffing.gov/ViewQuestionnaire/12386885
It is your responsibility to ensure your application package (resume, supporting documents, and responses to the questionnaire) is complete, accurate, and submitted by the closing date.
Additional information on how to complete the online application process and submit your online application may be found on the https://help.usastaffing.gov/Apply/index.php?title=Applicant
To verify or check the status of your application, log into your USAJOBS account. Once logged in, the Welcome screen lists your applications, your application status and the date it was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status
DON is an Equal Employment Opportunity Employer. All qualified candidates will receive consideration without regard to race, color, national origin, religion, sex, age, mental or physical disability, genetic information, reprisal, marital status, political affiliation, sexual orientation, or any other non-merit factor. The DON provides reasonable accommodations to applicants with disabilities. Applicants with disabilities who believe they may require reasonable accommodation(s) should email their request to MILL_HQ_NAF_HR.FCT@navy.mil to ensure proper consideration is given.
Next steps
Please ensure that your resume and supporting documents contains all the information requested in the vacancy announcement. If your resume and supporting documents do not provide all the information requested on this form and in the job vacancy announcement, you may lose consideration for the job.
All applicants will be notified regarding their status by email. Applicants will either be contacted for an interview or sent an email of non-selection 3-6 weeks after the announcement cut-off date. Please note that if you provide an inaccurate email address or if your mailbox is full or blocked (e.g., spam-blocker), you may not receive important communication that could affect your consideration for this position. This announcement may be used to fill additional vacancies within 60 days of issuance of selection certificate.
|