Summary
Marine Corps Community Services (MCCS) is looking for the best and brightest to join our Team! MCCS is a comprehensive program that supports and enhances the quality of life for Marines, their families, and others in the Marine Corps Community. We offer a team oriented environment comprised of military personnel, civilian employees, contractors and volunteers who keep the organization functioning smoothly and effectively.
This job is open to
Clarification from the agency
Open to Public
Duties
Clean and sanitize guest rooms according to established standards, including making beds, changing linens, dusting, vacuuming, shampooing, emptying ashtrays, emptying wastebaskets, and polishing furniture. Clean and disinfect bathroom fixtures, replenish amenities, and ensure a fresh and welcoming atmosphere. Turns mattresses, sanitizes all fixtures and bedding with disinfectant, and services each room daily. Report any maintenance or repair issues to the appropriate department supervisor and follow up on guest requests or concerns. Maintain cleanliness and appearance of hotel lobbies, corridors, elevators, stairways, and other public areas. Vacuum, sweep, and mop floors; dust and wipe surfaces, including furniture, fixtures, and decorative elements. Using a ladder clean windows, mirrors, and glass surfaces to ensure a clear and polished appearance. Empty trash and recycling receptacles for the interior and exterior, replace liners, and ensure proper disposal of waste. Restock supplies, such as towels, tissues, and hand sanitizers, in public areas. Sort, wash, dry, and fold hotel linens, including bedding, towels, and other textiles, using appropriate cleaning techniques and equipment. Follow laundry care instructions and handle stained items with proper stain removal methods. Operate laundry equipment, such as washing machines, dryers, ironing machines, and steamers ensuring safe and efficient operation. Maintain an organized and clean laundry area, including storage of clean and dirty linens. Monitor and maintain inventory of clean linens, report shortages or damages, and coordinate with the housekeeping supervisor for timely replenishment. Maintain cleanliness and appearance of hotel exterior areas, including parking lots, sidewalks, driveways, and outdoor seating areas. Remove trash, and debris from outdoor spaces, ensuring a tidy and presentable atmosphere. Sweep or hose down exterior surfaces, such as walkways and entrance areas, to remove dirt, dust, or spills. Clean and maintain outdoor furniture, ensuring it is free from dirt, stains, or damage. Perform general tasks, such as sweeping, mopping, and polishing floors in public areas, including lobbies, corridors, and restrooms. Clean and disinfect restrooms, including fixtures, floors, mirrors, and countertops. Dust and wipe surfaces, including windowsills, handrails, and furniture. Clean and maintain employee areas, such as break rooms, locker rooms, and offices, ensuring a clean and comfortable environment for staff. Assist with moving furniture, equipment, and supplies as needed, ensuring safe handling and proper placement. Support maintenance staff with maintenance tasks such as changing light bulbs (10%). Performs other physical labor tasks as required, such as setting up meeting rooms or assisting with event setups. Using specific instructions, cleans fine furnishings to include brass, crystal, glass, and silk plants located within the Inns of the Corps or Marine Lodges.
Provides World Class Customer Service with an emphasis on courtesy. Assists customers and communicates positively in a friendly manner. Takes action to solve problems quickly. Alerts the higher-level supervisor, or proper point of contact for help when problems arise. Adheres to safety regulations and standards. Promptly reports any observed workplace hazards, and any injury, occupational illness, and/or property damage resulting from workplace mishaps to the immediate supervisor. Adheres to established standards of actively supporting the principles of the EEO program and prevention of sexual harassment.
Performs other related duties as assigned.
Requirements
Conditions of Employment
- See Duties and Qualifications
EVALUATIONS:
Qualifications
Skills and Knowledge: Knowledge of proper care and maintenance of carpets and furniture. Ability to handle and control heavy powered equipment. Knowledge of proper uses of a variety of special cleaning and sanitizing solutions and ability to remove different kinds of stains from a wide variety of surfaces. Ability to read and understand directions on labels and printed instructions.
Responsibility: Supervisor provides general direction on common and recurring duties and incumbent performs these duties independently. Specific and detailed instructions are provided on new or complex assignments. Work is spot checked to adherence to instructions, completeness, quantity and quality.
Physical Effort: Work requires constant standing, bending, stooping, reaching and lifting of objects. Climbs ladders and operates industrial equipment. Lifts and carries objects up to 45 lbs independently and objects over 45 lbs with assistance.
Working Conditions: Work is performed both inside and outside. Exposed to dirt, paint vapors and fumes. Exposed to vibration from heavy equipment, strong odors, and skin irritations from strong cleaning solutions.
Benefits
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
The Federal government offers a number of exceptional benefits to its employees. Benefits you get to enjoy while working at MCCS include but are not limited to: • Stability of Federal Civilian Service • People with passion for doing work that matters • Quality of Work Life Balance • Competitive Pay • Comprehensive Benefit Packages • Marine Corps Exchange and Base Facility Privileges
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How You Will Be Evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
Your application/resume and supporting documentation will be used to determine whether you meet the job qualifications listed on this announcement. This vacancy will be filled by the best qualified applicant as determined by the selecting official.
Required Documents
Varies - Review "OTHER INFORMATION"
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from
schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
How to Apply
All applications must be submitted online via the MCCS Careers website: https://careers.usmc-mccs.org Resumes/applications emailed or mailed will not be considered for this vacancy announcement. To be considered for employment, the application or resume must be submitted online by 11:59 PM (ET) on the closing date of the announcement. Note: To check the status of your application or return to a previous or incomplete application, log into your MCCS user account and review your application status. If you are using an employment preference, please use the list below to ensure your applications includes the correct required documents to verify eligibility: PREFERENCE REQUIRED DOCUMENTS (MUST BE ATTACHED TO APPLICATION) Military Spouses 1. Copy of the PCS orders identifying a dependents-authorized move and the sponsors reporting date to the new duty location.
2. Copy of marriage license or military dependent ID if dependents name is not listed on sponsors PCS orders. *In order to qualify, date of marriage or military dependent ID must be prior to reporting date listed on PCS orders.
3. For spouses with current or prior Federal service, submit a copy of the most recent performance appraisal rating and, if applicable, documentation of appointment eligibility.
Veterans Copy of DD214 citing general or honorable discharge. Persons with Disabilities Proof of Disability Documentation from: doctor, licensed medical professional, licensed rehabilitation professional, or any federal, state, District of Columbia, or US territory agency that issues or provides disability benefits.
Next steps
All applicants who submit an application via our Careers page at https://careers.usmc-mccs.org will be able to view their application status online.
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