Summary
Marine Corps Community Services (MCCS) is looking for the best and brightest to join our Team! MCCS is a comprehensive program that supports and enhances the quality of life for Marines, their families, and others in the Marine Corps Community. We offer a team oriented environment comprised of military personnel, civilian employees, contractors and volunteers who keep the organization functioning smoothly and effectively.
This job is open to
Clarification from the agency
Open to Public
Duties
NONAPPROPRIATED FUND POSITION DESCRIPTION JOB TITLE: HOUSEKEEPING MANAGER
BUS TITLE: HOUSEKEEPING MANAGER
JOB CODE : 093165
JOB SERIES: 1101
GRADE : NF-3 FLSA STATUS: EXEMPT
INTRODUCTION: This is a Marine Corps Hospitality Services (MCHS) MCB, Camp S.D. Butler position reporting to the Dual Facility Lodging Manager. This position is responsible for the housekeeping operation of the Inns of the Corps Camp Foster, Marine Lodge - Westpac Inn, Navy BOQ, and the Distinguished Visitors Quarters at Plaza Housing Area. MAJOR DUTIES: Responsible for the efficient operation of assigned areas within housekeeping department of Inns of the Corps Camp Foster, Marine Lodge - Westpac Inn, Navy BOQ, and the Distinguished Visitors Quarters at Plaza Housing Area. This individual is responsible for maintaining the overall cleanliness of the property to include, public areas, back of the house support areas and storerooms, and property exteriors. Directs and manages the multi-cultural housekeeping team. Responsible for recruitment, on boarding, training and development and processing accounts and access necessary to perform their duties. Prepares and certifies timecards for NAF, IHA and contract labor employees. Assigns and schedule work, appraises performance, counsels assigned personnel, and recommends personnel actions. Supports and supervises an effective inspection of all guestrooms and public spaces, verifies guest room status is communicated to the Front Desk in a timely and efficient manner. Obtains list of rooms to be cleaned immediately and list of prospective check-outs to prepare work assignments. Reviews daily occupancy of guest rooms and coordinates with the Guest Service Manager and the Facility Manager to accurately plan for peak periods and efficiently scheduling of staff to meet workload requirements and labor budget. Acts as a Card Holder (CH) for non-appropriated fund purchase card. Purchase and maintain inventory stock to verify adequate supplies and control cost of guest amenities, linen and terry, cleaning supplies and others. Responsible for managing Lost and Found items. Ensure all lost and found items are documented and processed correctly. Respond to inquiries in a timely manner, communicate with the guest and arrange shipping of items and accurate billing process. Organize, distribute, and dispose of items in accordance with the Lost and Found Directive. Provides World Class Customer Service with an emphasis on courtesy. Assists guests and communicates positively in a friendly manner. Takes action to solve problems quickly. Alerts the higher-level supervisor, or proper point of contact for help when problems arise. Adheres to safety regulations and standards. Promptly reports any observed workplace hazards, and any injury, occupational illness, and/or property damage resulting from workplace mishaps to the immediate supervisor. Develops and ensures implementation of an activity safety program in accordance with the Base Safety Program. Conducts safety meetings at least quarterly. Advises employees of available safety regulations, instructions, materials and equipment. Promptly reports workplace accidents to the Human Resources Office. Ensures safety training is provided to employees. Complies with OSHA standards and takes action to correct unsafe or unhealthy working conditions. Ensures employees understand safety infractions that can result in disciplinary actions, and follows through with appropriate action. Ensures minimal loss of duty by complying with "Return To Work" program initiatives, and following up on employee well being. Adheres to established standards of actively supporting the principles of the EEO program and prevention of sexual harassment. Performs other related duties as assigned.
Requirements
Conditions of Employment
- See Duties and Qualifications
EVALUATIONS:
Qualifications
BASIC QUALIFICATIONS: - Must have knowledge of housekeeping in hotel operation and ability to supervise team of housekeepers in a large lodging facility.
- Proficient in basic computer functions necessary to operate in a Windows environment and adapt to new technology.
- Must be able to accommodate a flexible work schedule to include weekends, variable shifts, and holidays.
QUALIFICATION REQUIREMENTS: - Knowledge of NAF policies and procedures or commonly accepted business practices, industry trends, policies, and procedures to include budgeting, inventories, cost controls, and contract agreement is preferred.
- Ability to establish and maintain effective working relationship with subordinates, officials, and others. Supervise employees accomplishing work, provide work directions.
- Organization, multi-tasking, and time management skills with attention to details.
- Ability to communicate clearly and effectively both verbally and in writing in English.
Knowledge in operating Microsoft Programs to include Word, Excel, PowerPoint, etc. - This is a mixed position where the incumbent must be able to lift and carry objects up to 45lbs independently and objects over 45lbs with assistance.
- A valid Government Owned Vehicle (GOV) operator¿s permit is required for the performance of duties for this position. Inability to obtain or maintain appropriate GOV licensing may result in termination for lack of qualifications. The incumbent is required to obtain required GOV licenses within 30 days of hire.
This activity is a Drug-free workplace. The use of illegal drugs by NAF employees, whether on or off duty, cannot and will not be tolerated. Federal employees have a right to a safe and secure workplace, and Marines, sailors, and their family members have a right to a reliable and productive Federal workforce.
Benefits
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
The Federal government offers a number of exceptional benefits to its employees. Benefits you get to enjoy while working at MCCS include but are not limited to: • Stability of Federal Civilian Service • People with passion for doing work that matters • Quality of Work Life Balance • Competitive Pay • Comprehensive Benefit Packages • Marine Corps Exchange and Base Facility Privileges
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How You Will Be Evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
Your application/resume and supporting documentation will be used to determine whether you meet the job qualifications listed on this announcement. This vacancy will be filled by the best qualified applicant as determined by the selecting official.
Required Documents
Varies - Review "OTHER INFORMATION"
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from
schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
How to Apply
THIS POSITION IS FOR APPLICANTS CURRENTLY RESIDING IN OKINAWA OR ARRIVING ON OFFICIAL GOVERNMENT ORDERS TO OKINAWA WITHIN 30 DAYS. All applications must be submitted online via the MCCS Careers website: https://careers.usmc-mccs.org Resumes/applications emailed or mailed will not be considered for this vacancy announcement. To be considered for employment, the application or resume must be submitted online by 11:59 PM (ET) on the closing date of the announcement. Note: To check the status of your application or return to a previous or incomplete application, log into your MCCS user account and review your application status. MILITARY SPOUSE PREFERENCE (MSP) - IAW DoDI 1400.25, Volume 315. - Applies to positions in grades NF-3 and below, and equivalent Craft & Trades and Child and Youth positions.
- May be exercised once per permanent relocation (PCS), when appointed to a regular full or part time position.
- Per DoDI 1400.25, volume 315, Enclosure 3, para 2.h.1, MSP eligibility terminates upon acceptance or refusal of an offer of a continuing position (part-time or full-time) in the federal service for which the spouse has registered for employment, whether or not preference was applied.
- Applicants hired into flexible positions (0-40 hours per week) or regular position with a time-limited appointment will not lose their spouse preference eligibility until movement or hired into a regular full or part time position.
- The time period for MSP eligibility begins 30 days before the military sponsor's reporting date to the new duty station, if accompanied, or at any time thereafter during the tour.
All military and DoD civilian spouses are required to provide a copy of their sponsor's orders during the application process. Next steps
All applicants who submit an application via our Careers page at https://careers.usmc-mccs.org will be able to view their application status online.
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