Summary
A first cutoff date applies to this vacancy. Complete applications received by 11:59 p.m. (EST) on May 8, 2024 will receive initial consideration.
It is the applicant's responsibility to read all sections and associated links in this vacancy announcement.
This vacancy may be used to fill additional positions within 90 days of the closing date.
Duties
Serves as a benefits assistant in the Nonappropriated Funds (NAF) Benefits Office processing a wide variety of routine and complex benefits functions involving NAF benefits plans, retirement, health and life insurance, injury compensation, and portability of benefits. Provides technical customer support on a wide variety of benefits programs (medical/dental insurance, life insurance, retirement, 401(K), and flexible spending/savings accounts).
Performs full scope benefits functions such as determining eligibility; verifying coverage; examining, adjudicating, and processing claims for pensions and other benefits; validating employee service data; and communicating with service providers to respond to inquiries, resolve problems, and ensure delivery of benefits.
Ensures the maintenance of the automated personnel database. Establishes and maintains official folders, files and reports.
Requirements
Conditions of Employment
- Direct Deposit and Social Security Card are required upon appointment.
- Meet qualification/eligibility/background requirements for this position to include a T1
- Satisfactory completion of employment verification (E-Verify) check
- One year probationary period may be required
- A valid passport may be required for overseas travel
Qualifications
QUALIFICATIONS MUST BE CLEARLY VERIFIABLE IN YOUR RESUME. GOVERNMENT POSITIONS MUST INCLUDE PAY PLAN, SERIES, GRADE, TO AND FROM DATES, AND GOVERNMENT AGENCY/DEPARTMENT. Must include at least one year of experience performing duties at a level which equipped the applicant with the particular knowledge, skills, and abilities needed to perform successfully in the position.
Progressive work experience with demonstrated knowledge of and skill in applying fundamental Human Resources benefits rules, policies, and practices. Experience demonstrating the ability to communicate through written and verbal communications, such as preparing reports and/or delivering training or briefings. Experience using Microsoft Office Programs (Word, Excel, PowerPoint, Outlook) and the demonstrated ability to work with a variety of human resources and/or benefits automated systems.
In addition to the above highly qualifying candidates will possess: Strong office administration with experience maintaining automated personnel databases.
Education
Education is not required for this position and will not be utilized in determining minimum qualifications or as a substitution for experience unless indicated in the vacancy. If you would like for your education to be considered by the hiring panel as part of your overall accomplishments, you must attach copies of transcripts (online transcripts will be accepted). Only education from accredited and pre-accredited institutions will be accepted. Foreign education must be evaluated for equivalency in the United States. For more information, please click here.
How You Will Be Evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
Your experience is subject to evaluation and verification against the information in your resume. The numeric rating you receive is a self-assessment only and is based on your responses to the questionnaire. Do not overstate or understate your level of experience and capability. If a determination is made that you rated yourself higher than is supported by your resume, or if your resume lacks sufficient information, you will be rated accordingly or you may be considered ineligible.
Required Documents
The following documents must be submitted with your application:
Please note that if you upload multiple resumes, only the most recently uploaded version will be used to determine your qualifications for this position.
The below items are accepted and may be needed to support a qualification and/or claimed priority/preference
- Cover Letter
- DD-214/ Statement of Service
- Notification of Personnel Action for NAF Employees (DA Form 3434 or equivalent)
- Other Document not Listed
- PCS Orders
- Resume
- Separation Notice (RIF)
- SF-50/ Notification of Personnel Action
- Transcript
Only those documents listed above will be reviewed; additional documents are not necessary (i.e., performance appraisals, certificates, etc.). A cover letter is optional and will not be used in the initial rating by HR. You must ensure your experience is detailed in your resume.
The following documents will be forwarded to the hiring panel: Cover letter, resume, and transcripts.
Including any of the following on your resume may result in an ineligible rating:
Classified or government sensitive information
Social Security Number (SSN)
Photos of yourself
Personal information, such as specifically mentioning your age, gender, race/national origin, etc
Encrypted and digitally signed documents
Illegible documents or files that cannot be opened
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from
schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
How to Apply
Electronically https://www.usajobs.gov/ and search for announcement number NENAFCC2412406300. All documentation required in the vacancy must be submitted by 11:59 p.m., Eastern Standard Time, on the closing date of the announcement.
It is the applicant's responsibility to ensure they allow an acceptable amount of time prior to the close of a vacancy to create a USA Jobs account and complete the application process. All times displayed in this vacancy are based upon Eastern Standard Time (EST).
If you encounter technical difficulties which prevent you from applying, you must send an email to the agency contact listed on this vacancy, including screen shots which clearly display the error and time it occurred. Late applications are accepted on a case-by-case basis under limited circumstances.
Next steps
Referred applicants will be evaluated by a rating panel to determine the quality and extent of total accomplishments, experience, education, and/or certification. The top candidates will be forwarded to the hiring official for selection consideration and may undergo an interview and reference checks.
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