IT Specialist (Open to Everyone) Job in Rockville, MD

Vacancy No. ALL OFC-2024-0129 Department Nuclear Regulatory Commission
Salary $55,924.00 to $88,926.00 Grade 07 to 09
Perm/Temp Permanent FT/PT Full-time
Open Date 4/26/2024 Close Date 5/16/2024
Job Link Apply Online Who may apply Public
Locations:
Rockville, MD


Job Description (Please follow all instructions carefully)

Summary

This position is Bargaining Unit with the National Treasury Employees Union, Chapter 208 

This position IS NOT subject to Confidential Financial Disclosure Reporting requirements and Security Ownership Restriction reporting requirements.

Duties

The specific duties will vary based on placement and the qualification of the applicant related to: Information Security and Customer Support.

Examples of duties include:

-           Planning and delivering IT services and systems.

-           Providing assistance with administering information security programs.

-           Developing solutions to integration and interoperability issues.

-           Implementing new technologies to adapt IT methods to a variety of situations and problems.

-           Analyzing and evaluating work related to integrated systems of IT programs and/or IT equipment.

-           Developing and presenting information and briefings on IT issues, problems, and projects to management officials and program staff.

-           Supporting the requirements of IT systems and customers by participating in the development and design of applications, selection and acquisition of IT hardware and software, and the installation, testing, and acceptance processes.

Requirements

Conditions of Employment

  • U.S. Citizenship Required
  • This is a Drug Testing position.
  • Background investigation required for new hires.

You must meet the qualifications for this position by no later than 60 calendar days after the closing date of this announcement and before placement in the position.

Applicants will be rated in accordance with the Office of Personnel Management (OPM) Qualification Standards for Information Technology (IT) Management Series, 2210.  Position requirements vary depending upon the specific grade.  You must meet any minimum experience or education requirements per OPM qualifications standards and demonstrate through experience and/or education that you possess the quality level of knowledge, skill, and ability necessary to perform the duties of the position at the grade level for which applying. 

For additional information, refer to the following link:  https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/0300/gs-2210-information-technology-management-series/

A DETAILED description of your education and related work experience in your personal resume must clearly demonstrate that you have gained and currently possess the knowledge, skills, and abilities to satisfactorily perform the duties of the position and grade being filled. 

Qualifications

Candidates may qualify for the 2210, IT Management Series, by meeting either the Experience requirements specified in the Qualifications section of this announcement or the Education requirements specified in the section titled Education.

Applicants must highlight IT-related experience or training demonstrating each of the four competencies listed below.

  1. Attention to Detail
  2. Customer Service
  3. Oral Communication
  4. Problem Solving

Applicants can qualify based on education OR specialized experience. Specialized experience is typically gained in the IT field, through the performance of work where the primary concentration is IT and/or through directly related education. To qualify based on experience applicants must have one year of specialized experience equivalent to the next lower grade level. 

In addition to the competencies listed above, applicants must meet specialized experience requirements by demonstrating (within the resume) a minimum of 5 of the following 7 competencies:

1. Diagnosis and resolution of customer reported system incidents, problems, and events.

2. Troubleshooting system hardware and software.

3. Administration of accounts, network rights, and access to systems and equipment.

4. Performing needs analysis to determine opportunities for new and improved business process solutions.

5. Monitoring and reporting client-level computer system performance.

6. Analyzing and evaluating work related to integrated systems of IT programs and/or IT equipment.

7. Basic cybersecurity/information security principles.

Education

EDUCATIONAL REQUIREMENTS: Undergraduate or graduate degree in computer science, information science, information systems management, mathematics, operations research, or statistics.  

GG-07 -  Applicants must have one (1) full year of graduate level education or superior academic achievement (SAA). For more information regarding requirements for SAA, please visit https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-policies/#url=General-Schedule-Operating-Manual. 

GG-09 -  Applicants must have Master's degree or equivalent graduate degree or two full years of progressively higher level graduate education leading to a master's degree or equivalent graduate degree

Additional information

The duty location of the positions is Rockville, MD.

In general, employees are expected to be in the office 4 days per pay period. Telework schedules are approved on a case-by-case basis. If selected, telework will be determined in accordance with Agency policy and the Collective Bargaining Agreement, if applicable.

Based on the staffing needs of the agency/area of consideration, additional selections may be made from this vacancy announcement.

The NRC provides reasonable accommodation to applicants with disabilities where appropriate.  Individuals with disabilities may contact the Selective Placement Coordinator for assistance with the application or hiring process via  Disability.Resource@nrc.gov.  Deaf applicants may contact the Disability Program Manager by calling the NRC videophone at 240-428-3217.

Individuals who are eligible for non-competitive appointment under an OPM special appointing authority may apply for consideration under a comparable NRC non-competitive appointing authority. Veterans, please visit:  http://www.fedshirevets.gov/

Selectee's will be required to complete a "Declaration of Federal Employment", (OF-306), prior to being appointed to determine their suitability for Federal employment and to authorize a background investigation.  False statements or responses on your resume or questionnaire can jeopardize your employment opportunity and subject you to disciplinary action, including removal from Federal service.

A transferable security clearance from another agency or a background investigation leading to a clearance is required for all new hires.  To begin work at the NRC without a security clearance, you must be granted a temporary waiver of the required clearance, referred to as a 145(b) waiver. To be eligible for a 145(b) waiver you will need a favorable education verification, reference, credit, and criminal history checks.  If a wavier is granted, the successful completion of a background investigation and favorable adjudication is required for continued employment.  If you have resided outside the U.S. for an extended period of time, the agency may not be able to (1) grant the 145(b) waiver where the required investigation cannot be completed in a timely manner, or (2) achieve timely completion of the background investigation required for a security clearance.

The NRC is a zero tolerance agency with respect to illegal drug use.  Individuals selected for this position will be subject to pre-appointment drug testing unless currently in a NRC position subject to random drug testing AND will be subject to random drug testing upon appointment to the NRC.

Applicants MAY BE periodically referred to Selecting Officials both during the open period and for up to 90 days after the closing date of the vacancy. Because of the large number of applications anticipated, applicants status will not be updated UNLESS referred.

Benefits

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

As an NRC employee you will enjoy excellent Federal Benefits, including: comprehensive health and life insurance plans; Flexible Spending Account Program for health and dependent care; Dental and Vision Insurance; retirement savings and investment plan similar to 401(k) (Thrift Savings Plan); annual (vacation) and paid sick leave; family friendly leave policies; 11 paid holidays per year; transit benefits. This link provides an overview of the benefits currently offered to Federal employees. https://help.usajobs.gov/index.php/Pay_and_Benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

When the application process is complete, your application will be reviewed to determine if you meet the job requirements.  You will be rated based on the information provided in your resume and responses to any vacancy questions to determine your level of knowledge, skill and ability related to the job requirements.  If you are among the top candidates for this position, your application will be referred to the hiring manager.

Your resume is the key means we have for evaluating your skills, knowledge, and abilities as they relate to this position.  Therefore, we encourage you to submit a thorough resume that directly relates to this position.


You may preview questions for this vacancy.

Required Documents

List of supplemental material that may be applicable:

If you are a NRC employee you are required to submit your most recent Rating of Record (Performance Appraisal) or a statement saying that one is not available and a copy of your most recent SF-50 (Notification of Personnel Action).

If you are a current/reinstatement eligible Federal employee with status (Tenure Group 1 or 2), you will be considered under our merit promotion procedures and must submit a copy of your most recent SF-50 (Notification of Personnel Action) to verify competitive status or reinstatement eligibility.  

Veterans' Preference documentation, if applicable (e.g. DD-214 Member Copy 4 showing type of discharge/character of service; Current Active Duty members must submit a certification of expected discharge or release from active duty under honorable conditions dated within 120 days; SF-15 Form and related documentation; VA letter.)  You can find additional information about Veterans' Preference at http://www.fedshirevets.gov/. NOTE: All required verification documentation is required to adjudicate preference.

If you are applying for a position that requires a college degree, you must submit your College Transcripts. NOTE: Unofficial transcripts are acceptable for the purpose of application, however, you will be required to provide your official transcripts before a final offer is extended. 

All supplemental documents will now be collected electronically and should be submitted before the closing date of this vacancy announcement.  You have three choices for submitting your supplemental documents:

1.  Use the "USAJOBS" feature to download documents from your USAJOBS portfolio; or
2.  use the "Upload" feature to upload documents directly from your computer.  The following types of documents can be uploaded:  .gif, .jpeg, .png, .rtf, .pdf, and .doc; or
3. use the "Fax" feature to print the Fax Cover Sheet and fax it, along with your supplemental documents to 1-571-258-4052.

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

How to Apply

We strongly encourage you to complete your USAJOBS profile before you submit your application for this position.

Please read the entire announcement.  Your application for this vacancy must be received online via the USAJOBS application system BEFORE 11:59 pm Eastern Time on the closing date of this announcement. If you fail to submit a complete online application, you will not be considered for this position.

The NRC requires that applicants submit resumes built using the USAJOBS Resume Builder tool. The Resume Builder tool is activated upon selecting "Build New Resume" under the "Resumes" section of your USAJOBS account.

Resumes uploaded to your USAJOBS jobseeker account that have not been built using the USAJOBS Resume Builder tool WILL NOT be accepted and you WILL NOT be allowed to further advance through the NRC application process.

To ensure you are using the correct resume type when applying to our vacancies, please make sure that the resume you are using during the application process is listed with a format type of "USAJOBS Resume" and a source type of "Built with USAJOBS Resume Builder. Verifying this information on your USAJOBS resume before applying will ensure the successful submission of your application to the NRC job vacancy.

Paper applications will not be accepted unless hardship circumstances can be demonstrated. Requests for extensions WILL NOT be granted. If applying online poses a hardship for you, the Human Resources Specialist listed on the announcement will provide assistance to ensure that applications are submitted online by the closing date. Applicants must contact the Human Resources Specialist during business hours BEFORE the closing date of the announcement and speak to someone who can provide assistance for your online submission.

You must answer any job specific vacancy questions. You will be rated based on your responses to any vacancy questions and especially the information provided in your resume. Breadth, recency, and length of experience in the field; training, awards, and commendations; past and current performance; and community or outside professional activities will be considered to determine your level of knowledge, skill or ability for this position. Abbreviated responses to the vacancy questions, such as “significant experience” or “see resume” do not provide enough information and should not be used. You will not be considered for this position if you leave any of the vacancy questions unanswered.

specific experience in the principles, theories, and practices of nuclear and thermal-hydraulic aspects of the reactor core under steady-state sufficient to evaluate issues pertaining to core physics, fuel behavior, or reactivity control system or control rod design for light-water or non-light-water power or non-power production or utilization facilities or nuclear fuel designs. Evidence of such knowledge, ability, and experience may be based on recognition of a candidate’s successful performance (e.g., awards, commendations, advancement), specific work products in which the candidate was clearly a major contributor (e.g., the lead or author of NRC SERs, policy memoranda, Commission papers, technical publications in reputable journals, speeches, technical reviews, analytical work products and calculations) related to core physics, fuel behavior, or reactivity control system or control rod design, and other documents provided in the application.


To begin the application process, select the "Apply On-line" button to the right on this screen. Then follow the prompts to login/register, submit all required supplemental documents, and complete the application process.

Agency contact information

Briana Dade

Phone

000-000-0000

TDD

240-428-3217

Fax

000-000-0000

Email

Briana.Dade@nrc.gov

Website

https://www.nrc.gov

Address

NUCLEAR REGULATORY COMMISSION
US Nuclear Regulatory Commission
Office of Human Resources
Attn: Please Complete
Washington, District of Columbia 20555
United States
Learn more about this agency

Next steps

You may check the status of your application at any time after the announcement closes by logging onto USAJOBs and selecting "Application Status."


Note: We cannot accept applications on behalf of Federal Agencies. Application instructions are listed within the Job Description.