Summary
It is the applicant's responsibility to read all sections and associated links in this vacancy announcement.
This vacancy may be used to fill additional positions within 90 days of the closing date.
This job is open to
Clarification from the agency
This position is open only to current and former DoD NAF Employees and current, eligible DoD Appropriated Fund Employees.
Other candidates will not receive consideration.
Duties
Performs work that involves planning and coordinating the installation, testing, operating, troubleshooting, and maintenance of hardware and software systems, within a virtualized IT environment. Analyzes all IT systems, using standard principles, theories, concepts and methods for systems administration, including cloud-hosted and on-premises. Imploements security plans, policies, and preventitive mainteneance schedules. Utilizes diagnostic tools and troublshooting techniques to verify operability, optimize the functionality of networks and systems. Carries out routine maintenance, upgrade, and support of hardware, operating sytems, and software applications. Provides ongoing optimization and problem soliving support to mnimize interruptions to carry out critical business activities. Managers user rights for access to stystems and equipment. Interprets and applies best practices IAW inforamtion secutirty and information assurance policy, principles, and practices. Prepares and presents reports and briefings to technical staff and mangement.
Requirements
Conditions of Employment
- Direct Deposit and Social Security Card are required upon appointment
- Meet qualification/eligibility/background requirements for this position to include a T3
- Satisfactory completion of employment verification (E-Verify) check
- One year probationary period may be required
- A valid passport may be required for overseas travel
- Incumbent must become DoD 8570.01 Information Assurance Management Level 2, baseline certification compliant within six months of employment. Please refer to the "Education" section of the vacancy for additional information.
- A waiver of the Information Assurance Certification six-month requirement may be granted per DoD 8570.01-M, C3.2.4.2 or C3.2.4.3. Failure to receive IA certification may result in removal from this position.
Qualifications
QUALIFICATIONS MUST BE CLEARLY VERIFIABLE IN YOUR RESUME. GOVERNMENT POSITIONS MUST INCLUDE PAY PLAN, SERIES, GRADE, TO AND FROM DATES, AND GOVERNMENT AGENCY/DEPARTMENT. Must include at least one year of experience performing duties at a level which equipped the applicant with the particular knowledge, skills, and abilities needed to perform successfully in the position.
Specialized IT experience and/or completion of specific, intensive training or IT certification which demonstrates skill in applying:
Principles and methods for integrating information systems solution into existing architecture; Performance tuning tools and techniques; System diagnostic tool and fault identification techniques and remediation; Windows Server IT Systems Administration and engineering; and IT security expertise in applying principles, technical implementations, and documentation.
OR
Completion of a master's degree or 2 full years of progressively higher-level graduate education leading to a master's degree in computer science/engineering, information systems management, or technology management or master's degree that provided a minimum of 24 semester hours as indicated above and required the development or adaptation of applications, systems, or networks.
In addition, candidates must demonstrate IT -related experience which addresses the following five copmpetencies:
1. Attention to detail - Such as implementing quality control procedures and conducting compliance
reviews.
2. Customer service - Such as providing assistance to both internal and external customers;
assessing customers' needs, meeting quality standards, and evaluating customer satisfaction.
3. Verbal communication - Such as conducting formal presentations or training to audiences at varying
levels of hierarchy and technical expertise.
4. Demonstrated problem-solving skills - Such as identifying the strengths and weaknesses of
alternative solutions, conclusions, or approaches to problems.
Education
If you would like for your education to be considered, you must attach copies of transcripts (online transcripts will be accepted). Only education from accredited and pre-accredited institutions will be accepted. Foreign education must be evaluated for equivalency in the United States. For more information, please click here.
Remove PII as transcripts will be shared with the hiring panel.
How You Will Be Evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
Your experience is subject to evaluation and verification against the information in your resume. The numeric rating you receive is a self-assessment only and is based on your responses to the questionnaire. Do not overstate or understate your level of experience and capability. If a determination is made that you rated yourself higher than is supported by your resume, or if your resume lacks sufficient information, you will be rated accordingly or you may be considered ineligible.
Required Documents
The following documents must be submitted with your application:
The below items are accepted and may be needed to support a qualification and/or claimed priority/preference
- Cover Letter
- DD-214/ Statement of Service
- Notification of Personnel Action for NAF Employees (DA Form 3434 or equivalent)
- Other Document not Listed
- Resume
- Separation Notice (RIF)
- SF-50/ Notification of Personnel Action
- Transcript
Only those documents listed above will be reviewed; additional documents are not necessary (i.e., performance appraisals, certificates, etc.). A cover letter is optional and will not be used in the initial rating by HR. You must ensure your experience is detailed in your resume.
The following documents will be forwarded to the hiring panel: Cover letter, resume, and transcripts.
Including any of the following on your resume may result in an ineligible rating:
Classified or government sensitive information
Social Security Number (SSN)
Photos of yourself
Personal information, such as specifically mentioning your age, gender, race/national origin, etc
Encrypted and digitally signed documents
Illegible documents or files that cannot be opened
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from
schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
How to Apply
Electronically https://www.usajobs.gov/ and search for announcement number NENAFCC2412394431. All documentation required in the vacancy must be submitted by 11:59 p.m., Eastern Standard Time, on the closing date of the announcement.
It is the applicant's responsibility to ensure they allow an acceptable amount of time prior to the close of a vacancy to create a USA Jobs account and complete the application process. All times displayed in this vacancy are based upon Eastern Standard Time (EST).
If you encounter technical difficulties which prevent you from applying, you must send an email to the agency contact listed on this vacancy, including screen shots which clearly display the error and time it occurred. Late applications are accepted on a case-by-case basis under limited circumstances.
Next steps
Referred applicants will be evaluated by a rating panel to determine the quality and extent of total accomplishments, experience, education, and/or certification. The top candidates will be forwarded to the hiring official for selection consideration and may undergo an interview and reference checks.
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