Summary
The Intermediate Care Technician (ICT) performs ongoing patient care duties in an outpatient clinical setting. This position serves as an advance technician for outpatient care settings such as; primary care, mental health, and specialty clinics. As an ICT Generalist, the incumbent may serve in a medical center, community-based outpatient clinic (CBOC), mobile medical unit or may have virtual/remote assignments.
Clarification from the agency
ALL US CITIZENS.
DIRECT HIRE AUTHORITY: This position is being filled using Direct-Hire Authority (5 CFR 337.201) for this occupation.
Duties
"Whole Health is an approach to health care that empowers and equips people to take charge of their health and well-being and live their life to the fullest. The VA is committed to Whole Health and values Veteran and Employee health and wellbeing. As a VA employee, you will practice Whole Health in an environment that supports personalized and proactive care."
Major Duties:
- Performs ongoing patient care duties in an outpatient clinical setting.
- Performing observation-based screening and collecting patient information in collaboration with licensed personnel. This may involve completing clinical reminders, obtaining patient health history, chief complaints, medication history, and identification of health-related conditions that may impact the patient's health status.
- Complete approved templates and tools, such as the outpatient intake form, normal result notes, and follow up treatment protocols established by the agency.
- Assists in behavioral/psychiatric situations in an outpatient setting. This can include assisting licensed personnel with crisis intervention, management of aggressive or suicidal psychiatric patients, by providing one-to-one observations and applying prevention and management of disruptive behavior techniques (PMDB).
- Maintain a safe and therapeutic environment for the patient while promoting a sense of worth and dignity under the supervision of the licensed personnel.
- Assists outpatient licensed staff with the delivery of care to patients with complex, specialized, and potentially life-threatening situations.
- Assists licensed staff with preparing patients for medical evaluation, setting up equipment, passing instruments and providing treatment during in person or virtual visits.
- Obtaining vital signs, 12-lead electrocardiogram (EKG), perform Point-of-Care testing (i.e. Abbott hand-held blood analyzer (I-STAT), glucometer).
- Perform wound care (i.e. bandaging, application of dressings and wound measurements).
- Specimen collection and preparation (i.e. collecting and labeling venous blood samples and mucous specimens).
- Assisting with patient exams and screening, utilizing technology such as telehealth peripherals (i.e. heart, eye, ear, nose, throat (EENT); gait exams, and skin exams).
- Providing patient education within scope of care or while providing an intervention (i.e. post-procedural care, splint care and wound care).
- Providing follow-up care including suture removal.
- Conducts or assists with the training of personnel in Primary Care if appropriately trained, certified and/or qualified. For example: facility formal preceptors and Telehealth Presenter (TCT) instructors. Can conduct or assist with stand-downs, community health programs, health-care screenings, and immunizations.
- Performs all other duties as assigned.
Work Schedule: Monday - Friday, 8:00am - 4:30pm
Position Description Title/PD#: Intermediate Care Technician/PD99968A
Physical Requirements: The work involves extended periods of bending, standing and walking. Generally, the work requires recurring physical exertion with assisting patients.
Conditions of Employment
- You must be a U.S. citizen to apply for this job
- Subject to a background/suitability investigation
- Designated and/or random drug testing may be required
- May serve a probationary period
- Selective Service Registration is required for males born after 12/31/1959
- A complete application package; Resume, Transcripts, etc
- Selected applicants will be required to complete an online onboarding process
Qualifications
To qualify for this position, applicants must meet all requirements by the closing date of this announcement.
GS-7 grade level: You must have one (1) year of specialized experience equivalent to at least the next lower grade GS-6 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Obtains patient's experience through patient health history, chief complaints, medication history, and identification of health related conditions that may impact the patient's health status. Evaluates patients for emergent/non-emergent medical conditions. Orders appropriate diagnostic studies (i.e. vital signs, EKG, etc.). Performs interventions based upon patient symptoms and established protocols/standards. Assists in behavioral/psychiatric situations. Recognizes life threatening situations and acts to correct them according to established national or facility protocols. Assisting licensed personnel with delivery of care to patients with complex and specialized needs, Operating specialized medical equipment to obtain diagnostic and therapeutic outcomes.
OR
Applicants may substitute education for the experience required for the GS-7 level. To qualify based on education for this grade level you must have one (1) full year of graduate level education or internship that is directly related to the work of this position.
OR
Applicants may also combine education and experience to qualify at the GS-7 level.
To calculate, first identify the percentage of required education you have earned (when substituting, you cannot use the first 60 semester hours that you earned). Then identify the percentage of required experience you possess. Add the two percentages. The total percentage must equal at least 100 percent to qualify at the GS-7. For example, an applicant who has 9 semester hours of graduate level education (i.e. 50% of graduate education required) and 6 months of creditable specialized experience (i.e. 50% of the required experience) would equal 100% of the required experience for the position A transcript must be submitted with your application if you are basing all or part of your qualifications on education.
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
Preferred Experience:
Air Force:
- 4NOX1/4NOX3/4NOX5, 4NOX7-Basic Medical Technician (Aerospace Medical Technician)
- 4NO5IC- Independent Duty Medical Technician (IDMT)
- X4NO5- Aeromedical Evacuation Technician
Surgical Service:
- 4N1X1- Surgical Service Apprentice
Behavioral Health:
- 4C031- Mental-Health Service Apprentice
Orthopedics:
- 4N1X1C- Orthopedic Service Apprentice Technician
Otolaryngology Technician (ENT):
- 4N131D- Otolaryngology ENT Service Apprentice Technician (STS)
Ophthalmic (Eye) Technician:
- 4V031- Ophthalmic Technician
Neurology Technician:
- 4NOX1B- Neurology Technician (STS)
ARMY:
- 68W-Combat medic Specialist (Health Care Specialist)
- 18D- Special Forces Medic
- 68WW1- Special Operations Combat Medic
- 68WF2- Flight Paramedic Specialist
Surgical Service:
- 68D- Operating Room Specialist
- 68D10- Surgical Technologist
Behavioral Health:
- 68X10- Mental Health Specialist/Behavioral Health Specialist
Orthopedics:
- 68WP1- Orthopedic Technician
Otolaryngology Technician (ENT):
- 68WP2/68U- Ear, Nose, Throat (ENT) Specialist
Ophthalmic (Eye) Technician:
Cardiovascular:
- 68N10- Cardiovascular Specialist
NAVY:
Surgical Service:
- HM8483- Surgical Technologist
Behavioral Health:
- HM8485- Mental Health Technician
Orthopedics:
- B-300-0141- Cast Room Technician
Cardiovascular:
- HM8408- Cardiovascular Technician
Urology:
- HM8486- Urology Technician
Coast Guard:
HS- Basic Health Services Technician
Education
Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/.
A transcript must be submitted with your application if you are basing all or part of your qualifications on education.
If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education.
Benefits
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
You will be evaluated for this job based on how well you meet the qualifications above.
IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Applicants will be referred in the order in which they were received.
Documents Accepted:
- Cover Letter
- DD-214/ Statement of Service
- Disability Letter (VA)
- License
- Professional Certification
- Resume
- Separation Notice (RIF)
- SF-50/ Notification of Personnel Action
- Transcript
Documents Required:
Please review the above list(s) to ensure you have included all necessary documents required for your application.Not every applicant will require the same documents, therefore it is the applicants responsibility to ensure that their application package includes all necessary documents to determine qualifications and eligibility for appointment, such as a copy of your SF-50, transcript, ICTAP/CTAP documentation (for displaced Federal employees). You will not be contacted for additional information. Applicants will be deemed ineligible if supporting documentation is not submitted.
Veterans' Preference: Since the Direct-Hire Recruitment Authority is being used, traditional Veterans' Preference rules do not apply. Qualified veterans will, however, be given full consideration for this position.
Applications are accepted online. Applying online will allow you to review and track the status of your application.
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from
schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
All applicants are encouraged to apply online.
To apply for this position, you must complete the occupational questionnaire and submit the documentation specified in the Required Documents section. The complete application package must be submitted by 11:59 PM (EST) on 12/02/2024 to receive consideration. To preview the questionnaire click https://apply.usastaffing.gov/ViewQuestionnaire/12209039.
1. To begin, click Apply Online to create a USAJOBS account or log in to your existing account. Follow the prompts to select your USAJOBS resume and/or other supporting documents and complete the occupational questionnaire.
2. Click Submit My Answers to submit your application package.
NOTE: It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date. To verify your application is complete, log into your USAJOBS account, https://my.usajobs.gov/Account/Login, select the Application Status link and then select the More Information link for this position. The Details page will display the status of your application, the documentation received and processed, and any correspondence the agency has sent related to this application. Your uploaded documents may take several hours to clear the virus scan process.
To return to an incomplete application, log into your USAJOBS account and click Update Application in the vacancy announcement. You must re-select your resume and/or other documents from your USAJOBS account or your application will be incomplete.
Next steps
After the vacancy announcement closes, applicants are evaluated to ensure qualification and eligibility requirements are met. After the review is complete, a referral certificate(s) is issued and applicants will be notified of their status by email.
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