Summary
This position is located in Guilford Courthouse National Military Park, in the Interpretation Division.
Open to the first 50 applicants or 05/20/2024whichever comes first. All applications submitted by 11:59 (EST) on the closing day will receive consideration.
This job is open to
Clarification from the agency
Open to all qualified recent graduates who are U.S. citizens and meet the eligibility requirements for the Pathways Recent Graduate Program as described below.
Duties
- Staff information counter in a visitor center.
- Answering questions on a variety of subjects.
- Guiding small groups and providing services to visitors.
- Present limited and repetitive pre-established talks including introductions to films, map talks, and static exhibit interpretation.
- Interpret park values for visitors with varying interests and backgrounds.
- Performs duties including programs that contain live demonstrations and/or audio-visual devices. Guide small parties (up to 20 people) on short walks. Some park locations issue backcountry camping permits and provide backcountry camping information.
- Orient hikers to conditions and equipment needs.
Duties will be developmental in nature.
The full performance level (FPL) of the target position that the Recent Graduate can be non-competitively promoted to is a GS-05.
Promotion to the full performance level is neither guaranteed nor implied and will be based solely on your ability to satisfactorily perform the work of the position, existing work at the higher grade level, and recommendation by the position's supervisor.
Recent Graduates may be converted to a permanent position (or, in some limited circumstances, a term appointment lasting 1-4 years), Interns may be eligible for non-competitive conversion to permanent employment, please click here for more information.
Area Information
Guilford Courthouse National Military Park is six miles from downtown Greensboro. Greensboro is located in a temperate climate with four equal seasons. Summer high temperatures average in the high 80's with high humidity. The City of Greensboro has a population of approximately 200,000. The Piedmont Triad (Greensboro, Winston-Salem, High-Point and outlying areas) has a population of over 1 million. There are ten colleges and universities and three community colleges in the Piedmont Triad. Guilford County schools are rated as some of the best in North Carolina. The region has a variety of shopping and amenities. Housing prices are moderate. Greensboro is centrally located, 3-½ hours to the coast and 1-½ hours from the mountains. An international airport serves the area.
Requirements
Conditions of Employment
- U.S. Citizenship required.
- Appointment subject to background investigation and favorable adjudication.
- Meet Selective Service Registration Act requirement for males.
- Selectee will be required to participate in the Direct Deposit Electronics Funds Transfer Program.
- Pathways participant agreement is required.
- You will be required to operate a government (or private) motor vehicle as part of your official duties; a valid driver's license is required. You will be required to submit a Motor Vehicle Operator's License and Driving Record. You must also submit (within a State sealed envelope or submitted directly by the State authorities), and at your own expense, all certified driving records from all States that disclose all valid driver's licenses, whether current or past, possessed by you.
- You will be required to wear a uniform and comply with the National Park Service uniform standards. A uniform allowance will be provided.
- You may be required to work weekends, holidays, and overtime.
- The entire period served under the Intern Program counts as a trial period.
- You may be required to travel overnight away from home up to 1-3 nights per month. You must obtain a government charge card for travel purposes.
- You may be required to complete training and obtain/maintain a government charge card with travel and/or purchase authority.
Recent Graduate Program Requirements:
- Students MUST submit transcripts with conferred or degree earned date (unofficial transcripts are acceptable). If selected, official transcripts will be required.
- An Individual Development Plan (IDP) will be completed within 45 days of appointment to track the Recent Graduates' career planning, professional development, and training activities.
- Selectee will be required to sign Recent Graduates Participant Agreement.
- Within the first year of employment, the incumbent will be provided a minimum of 40 formal hours of training.
- The incumbent will be assigned a mentor within 90 days of appointment.
Qualifications
All qualifications must be met by the closing date of this announcement-05/20/2024-unless otherwise stated in this vacancy announcement.
Credit will be given for all appropriate qualifying experience. To receive credit for experience, your resume MUST clearly indicate the nature of the duties and responsibilities for each position, starting and ending dates of employment (month/year), and the resume must reflect full and/or part-time or total number of hours worked (i.e., work 40+ hours a week, rather than indicating full-time). If part-time, the hours must be annotated to be able to pro-rate the amount qualified specialized experience.
To qualify for this position at the GS-04 grade level, you must possess at least one of the following minimum qualifications by close of the announcement:
EXPERIENCE: You must have six (6) months of general experience and six (6) months of specialized experience for a total of one year of experience. General experience is any type of work that demonstrates the applicant's ability to perform the work of the position, or experience that provided a familiarity with the subject matter or processes of the broad subject area of the occupation. Examples of general experience include, but are not limited to, selling merchandise, collecting and accounting for fees or other monies, greeting visitors, disseminating information, providing directions, or other work which required dealing with people on a recurring basis and that indicates the ability to acquire the knowledge and skills needed to perform the duties of this position. Specialized experience is experience that involved oral presentation of historical, scientific, or program information to groups; or developing and/or revising technical, historical, or scientific information for oral presentation to groups. Examples of specialized experience could include park guide or tour leader, naturalist, environmental educator or teacher, or other similar work. You must include hours per week worked.
-OR-
EDUCATION: Successful completion of at least two years of study above high school (60 semester hours or 90 quarter hours) which includes at least 12 semester hours in subjects such as American history, science and/or public speaking. You must include transcripts.
-OR-
Successful completion of a combination of education and experience as described above. For example, 6 months of general or specialized experience (50% of the experience requirements for this position and grade level) combined with one year of education as outlined above (50% of the education required to qualify), which included at least 6 semester hours of related courses such as American history, science, public speaking, parks & recreation, education or communications (50% of the directly-related courses required). Add the percentages together. The total must equal at least 100 percent to qualify. You must include transcripts.
Volunteer Experience: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
Education
To qualify based on education, you must submit a legible copy of transcripts from an accredited institution with your name, school name, credit hours, course level, major(s), and grade-point average or class ranking. Transcripts do not need to be official, but if you are selected for this position and you used your education to qualify, you must provide official transcripts before you begin work.
You will NOT be considered under Pathways unless you provide supporting information from your school. Documentation may be provided in letter format from your academic advisor, school counselor, admission office, etc. to prove enrollment OR it may be provided in the form of several official documents from your school such as a copy of your official transcripts and a copy of your class schedule for next semester. Copies of documents from your school website are acceptable if they contain all relevant information as listed above. Letters from advisors or other school officials must be on school letterhead.
If you are using education completed in foreign colleges or universities to meet qualification requirements, you must show that your education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university.
Benefits
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How You Will Be Evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
A review of your resume and supporting documentation will be made and compared against your responses to the Assessment Questionnaire to determine if you are qualified for this job. If your resume is incomplete or does not support the responses provided in the Assessment Questionnaire, or if you fail to submit all required documentation, you will be rated 'ineligible', 'not qualified', or your score will be adjusted accordingly. If a determination is made that you have inflated your qualifications or experience, you can lose consideration for this position. Please follow all instructions carefully; errors or omissions can affect your rating.
Candidates will be rated and ranked using Category Rating procedures. These procedures place candidates with veteran's preference above non-preference eligibles within each category. Veterans with a service connected disability of at least 10 percent are listed in the highest quality category, except when the position being filled is scientific or professional at the GS-09 grade level or higher. Under Category Rating, candidates will be rated and ranked into one of three categories:
- Best Qualified - applicants possessing experience that substantially exceeds the minimum qualifications of the position including all selective factors and are highly proficient in all requirements of the job and can perform effectively in the position
- Well Qualified - applicants possessing experience that exceeds the minimum qualifications of the position including all selective factors and are proficient in most of the requirements of the job
- Qualified - applicants possessing experience that meets the minimum qualifications of the position including all selective factors and are proficient in some, but not all of the requirements of the job.
You will be evaluated on the following competencies:
- Customer Service
- Interpersonal Skills
- Oral Communication
Required Documents
The following documents are required and must be submitted by 11:59 PM (EST) on 05/20/2024:
- Resume which includes a list of all significant jobs held and duties performed, dates specified in month and year format, and the resume must reflect full and/or part-time or total number of hours worked (i.e., work 40+ hours a week, rather than indicating full-time). If part-time, the hours must be annotated to be able to pro-rate the amount qualified specialized experience. If military or civilian, please include your rank and/or grade.
- A complete Application Assessment.
- Other Supporting Documents, if applicable, such as:
- Veterans Preference Documentation:
- If you are a Discharged, Non-Disabled Veteran, you must submit a copy of your DD-214 showing character of discharge (Member 4 copy), or other Documentation of Service and Separation under Honorable Conditions, as listed on the SF15. If you don't have your DD-214, you may request it after discharge from the National Archives.
- If you are a veteran within 120 days of discharge, you must submit signed documentation from the Armed Forces certifying: 1) your expected release/retirement from active duty, 2) under honorable conditions, 3) your pay grade/rank/rate at time of discharge, 4) dates of active duty service, 5) any campaign or expeditionary medals received, & 6) dated within 120 days of your separation.
- If you are a Disabled Veteran, Purple Heart Recipient, or Mother or Spouse of a Disabled or Deceased Veteran, you must submit all additional proof required by the SF15, and if applicable, a completed SF15. You may request a copy of your Department of Veterans Affairs letter from www.ebenefits.va.gov or call 1-800-827-1000 to establish proof of disability.
- Proof of Eligibility Documentation: College transcripts, including degree completion date.
Do not submit photographs with your application package. Documents with photographs may not be seen by hiring officials - you must remove your image from any badges, licenses, etc.
Do not upload Adobe portfolio documents. Adobe portfolio documents are not viewable by our agency's staffing offices.
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from
schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
How to Apply
To apply for this position: You must complete the occupational questionnaire and submit the documentation specified in the Required Documents section below. To receive consideration, the complete application package must be submitted by 11:59 PM (EST) on 05/20/2024. You must provide documentation to support your claim for each eligibility selected. Please review the required documentation listed in the eligibilities language to ensure you submit the appropriate information. Note: You will only be marked eligible for those eligibilities that you selected and provided the appropriate supporting documentation.
WE DO NOT ACCEPT HARD-COPY OR E-MAIL APPLICATION PACKAGES.
- Select Apply. If you are not logged in, you will be prompted to login or create an account.
- Start the Application Process by selecting "Start Application."
- Select or add the resume you want to use for this application. Click here on how to build a resume in USAJOBS.
- Select documents you want included in this application.
- Review package to acknowledge your documents were reviewed.
- Select if you want to include your demographic information.
- After reading and certifying the application is true and submitted in good faith, select "Continue to Agency Site."
- Follow onscreen prompts and instructions to complete your application.
- Add the supporting documents by indexing your documents with the dropdown.
- Upload any missing required documents or optional documents.
- Review and Submit Application.
- While logged in, you can check the status of your application by selecting "+" next to the job title for this position.
- You can review or revise your application at any point during the open period of the announcement.
- To update an application, you should log into your USAJOBS account and select "+" next to the job title for this position. Select "Update Application" for this job.
- Note: When you click Update Application, you will be prompted to re-select your documents from USAJOBS. Documents submitted with the first application will no longer be associated with the applicant record. So it is important that you select all documents you want to use in the re-application.
Next steps
Once the Occupational Questionnaire is received you will receive acknowledgement that your submission was successful. If you are among the most qualified candidates and your name is referred to the hiring official, you may be contacted directly for a possible interview. You will be notified of the status of your Application Package at the time candidates are referred for consideration, and when the selection process is complete.
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