Program Analyst (ARCOS) Job in Keyport, WA

Vacancy No. 24-12394574 Department Commander, Navy Installations
Salary $81,242.00 to $94,781.00 Grade 4 to 4
Perm/Temp Temporary FT/PT Full-time
Open Date 4/19/2024 Close Date 5/5/2024
Job Link Apply Online Who may apply Public
Locations:
Keyport, WA


Job Description (Please follow all instructions carefully)

Summary

This position is assigned to the Navy Wounded Warrior Program and reports directly to the Regional Program Director. Serves as Program Analyst (Adaptive Reconditioning and Community Outreach Specialist (ARCOS)), responsible for ensuring enrollees and their families and caregivers have opportunities to participate in local adaptive recreation and events. ARCOS have the primary responsibility for development, execution, and promotion of adaptive reconditioning opportunities.

Duties

Navy Wounded Warrior (NWW) is the Navy's sole organization for coordinating non-medical care of seriously wounded, ill and injured Sailors and Coast Guardsmen, their families and caregivers. This position is assigned to the NWW Program (N95); Fleet and Family Readiness (N9); Commander, Navy Installations Command (CNIC); Command Navy Region Northwest and reports directly to the Regional Program Director. Incumbent serves as Program Analyst-Adaptive Reconditioning and Community Outreach Specialist (ARCOS), responsible for ensuring NWW enrollees and their families and caregivers have opportunities to participate in local adaptive recreation and events.

ARCOS have the primary responsibility for development and execution of adaptive reconditioning opportunities for enrollees and their family members/caregivers. Secondary responsibility is managing all community outreach efforts for the region to create opportunities locally for enrolled population and any additional duties assigned.

Adaptive Reconditioning duties comprise 75% of incumbent's time and include but are not limited to:
- Researches and identifies adaptive reconditioning events and other opportunities offered by Federal, State, local community, and non-profit organizations and agencies.
- Analyzes and evaluates, on a quantitative or qualitative basis, the effectiveness of program operations, establishing goals and objectives.
- Coordinates internal and external adaptive recreation activities in respective Region for local enrollees.
- Promotes Navy Wounded Warrior Adaptive Athletics program to local enrollees and connect those interested with HQ Adaptive Athletics staff.
- Assists NWW HQ Adaptive Sports staff with management and operations of its adaptive sports and reconditioning programs and activities for recovering Service Members to improve the recovery and quality of life as the participants adjust to their 'new normal'.
- Assists in coordinating adaptive sports and reconditioning programs according to guidelines, standards of practice and professional code of conduct and ethics developed by Armed Forces Services Corporation at multiple installations throughout the US.
- Assists in providing effective and efficient adaptive sports and reconditioning programs for Recovering Service Members (RSMs) enrolled into the program.
- Communicates effectively and professionally with senior military and community leadership as well as activity participants.
- Communicates with NWW HQ Marketing and Strategic Communications Specialist to raise awareness of program, to include highlighting local activities on a monthly and ad hoc basis.
- Develops, manages and updates as necessary, event and outreach calendar.
- Coordinates internally within N9 (MWR, FFR, etc.) and externally to plan and execute a wide variety of opportunities to enhance enrollees' recovery, rehabilitation and reintegration.
- Establishes and monitors multiple repositories for enrollees to include documentation in the NWW module within the Total Workforce Management System (TWMS). Manages electronic and hard copies as necessary for the successful planning and execution of adaptive sports/recreation events.
- Serves as travel point of contact for the region enrollees participating in adaptive/recreation events to include travel processes and registration of participants.

Community Outreach duties comprise 25% of incumbent's time and include but are not limited to:
- Coordinates and manages activities designed to raise awareness of the program and its offerings throughout the area of responsibility for the region.
- Develops and implements strategic plan to collaborate with local veteran service organizations to increase adaptive recreation and family/caregiver opportunities.
- Successfully promotes programs and events to appropriate audiences in the area of responsibility for the region.
- Coordinates with Veterans Administration to connect veterans with available programs.
- Identifies, communicates and coordinates with National Paralympic organizations to identify programs for recovering Service members.

Requirements

Conditions of Employment

Must have or be able to obtain and maintain a Secret Security Clearance.
Must successfully pass the E-Verify employment verification check. Any discrepancies must be resolved as a condition of employment.
Must have or be able to obtain and maintain a U.S. driver's license.
Occasional travel of 25% or less may be required.
Position may be telework eligible per IAW DoD and Navy policy.
Must have your salary sent to a financial institution of your choice by Direct Deposit/Electronic Funds Transfer.

Qualifications

- Knowledge of administrative management principles and techniques, Fleet and Family Readiness (FFR) programs and services, CNIC programs and missions.
- Knowledge of Federal and agency regulations, knowledge of the specific organization's programs and missions, as well as knowledge of pertinent laws, regulations, and policies related to program operations.
- Knowledge of concepts of program management, requirement determination, policy development, evaluative and analytical processes, programs implementation and approaches to identify and resolve significant issues and problems of a unique nature.
- Knowledge of Health Insurance Portability and Accountability Act (HIPAA), Privacy Act and the Freedom of Information Act.
- Knowledge and understanding of requirements and operations of DoD and DoN Wounded Warrior Adaptive Sports and recreation initiatives.
- Knowledge of and ability to plan, coordinate, and execute small and large scale Paralympic or adaptive sports/recreation type events.
- Experience in the development and execution of adaptive reconditioning events and activities for Wounded Warriors and their families/caregivers.
- Experience in developing and executing community outreach/communication initiatives, and communicates effectively and professionally with senior military, community, and support organization leaders.
- Experience in providing program briefs and participating in public awareness efforts.
- Skill in working with individuals with serious illness, injuries and wounds causing physical and mental disabilities.
- Skill in working with individuals who require sporting equipment modifications to participate in adaptive type physical sports/recreation type activities.
- Skill in computer applications for administrative support functions and knowledge of variety of common administrative software, applications, and web-based programs, to include but not limited to, TWMS, Defense Travel Systems (DTS), NAF travel system and Microsoft Office suite applications.
- Ability to identify problems, plan, research, collect, sort, and analyze information to formulate plan of action and milestones for the accomplishment of tasks.
- Ability to manage multiple activity schedules simultaneously.
- Ability to analyze type and scope of information and metrics required to evaluate the quality and effectiveness of program implementation.
- Ability to communicate effectively both orally and in writing.
- Ability to clearly and concisely prepare, present, discuss and defend issues, findings and recommendations.
- Ability to work effectively on a team or individually with various levels of management and staff
_________________________________________________________
Incumbent is responsible for the development, coordination, and execution of adaptive recreation events and activities for local RSMs, their family and/or caregiver enrolled in the NWW Program. The work requires discretion and confidentiality and may also affect use and control of funds, staffing, records, forms, publications or directives. The work has a major impact on the efficiency and effectiveness of operations that contribute to overall productivity of the program. Work has direct effect on organizations, personnel and enrolled wounded warriors. The results of the work directly influences the Navy's ability to provide responsive assistance to members and their families during times of crisis.

Contacts are with, but not limited to the following: (Internal) Navy Wounded Warrior Region and Headquarters Team members (i.e. Region Program Director, Non-Medical Care Manager, Transition Care Coordinator, Senior Medical Advisor, etc. (External) Nurse Case Managers, Clinicians, and Patient Administration Staff and Fleet and Family Readiness staff.

Education

This job does not have an education qualification requirement. Certification or degree program in with focus in therapeutic or adaptive recreation is a plus.

Additional information

Some positions have special requirements. Selectee may be required to complete a one (1) year probationary period. Participation in Direct Deposit/Electronic Fund Transfer within the first 30 days of employment is required. We utilize E-Verify to confirm selectee's eligibility to work in the United States. Salary is dependent on experience and/or education.

This announcement may be used to fill additional vacancies within 60 days of issuance of selection certificate. For positions requiring travel more than twice per year, selectee may be required to obtain and maintain in good standing a Government-issued Travel Card for official government travel purposes.

The Department of the Navy (DoN) is an Equal Employment Opportunity Employer, and does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national orientation, disability (mental or physical), genetic information, age, prior EEO activity, political affiliation, parental status, marital status, or any other non-merit factors. The DoN provides reasonable accommodations to applicants with disabilities. Applicants with disabilities who believe they may require reasonable accommodation(s) should email their request to MILL_MWR_Recruitment@navy.mil to ensure proper consideration is given.

Executive Order 12564 requires a Federal workplace free of illegal drugs. According to the Executive Order, all Federal employees are required to remain drug free throughout their employment. Commander, Navy Installations Command is a Drug-Free Federal Workplace. The use of illegal drugs will not be tolerated, and use of or intoxication by illegal drugs will result in penalties up to and including removal from Federal Service.

Benefits

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

You will be evaluated for this job based on how well you meet the qualifications above.

All resumes will be reviewed to determine if they meet the hiring eligibility and qualification requirements listed in this announcement, and will be rated based on the information provided in the resume to determine the level of knowledge, skills and abilities (KSAs) related to the job requirements. Using the qualifications of the position, a predetermined rating criterion of KSAs will be used for each resume. Best qualified applicants will be referred to the hiring manager. The selecting official may choose to conduct interviews.

Required Documents

The following documents are required at the time of application:

  • Resume
  • Proof of education/training: if applicable, provide a copy of your awarded/conferred college transcript(s), if degree hasn't been conferred provide copy of HS Diploma, GED, or equivalent
  • If claiming Department of Defense (DOD) Non-appropriated Fund (NAF) Business Based Action (BBA) priority consideration: provide a copy of the notice of separation.
  • If a current or former Federal Employee: provide a copy of your most recent Personnel Action Report (PAR) or SF-50

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

How to Apply

To be considered for this vacancy you must apply and complete the online questionnaire and submit the documentation specified in the Required Documents section above.
The complete application package must be submitted by 11:59 PM (EST) on 05/05/2024 to receive consideration.

To begin, click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application.
To preview the Application Questionnaire, please click the following link: https://apply.usastaffing.gov/ViewQuestionnaire/12394574.

It is your responsibility to ensure your application package (resume, supporting documents, and responses to the questionnaire) is complete, accurate, and submitted by the closing date. Additional information on how to complete the online application process and submit your online application may be found on the https://help.usastaffing.gov/Apply/index.php?title=Applicant

To verify or check the status of your application, log into your USAJobs account. Once logged in, the Welcome screen lists your applications, your application status and the date it was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status.

DON is an Equal Employment Opportunity Employer. All qualified candidates will receive consideration without regard to race, color, national origin, religion, sex, age, mental or physical disability, genetic information, reprisal, marital status, political affiliation, sexual orientation, or any other non-merit factor. The DON provides reasonable accommodations to applicants with disabilities. Applicants with disabilities who believe they may require reasonable accommodation(s) should email their request to MILL_HQ_NAF_HR.FCT@navy.mil to ensure proper consideration is given.

Agency contact information

NRNW NAF HRO

Address

NRNW Region NAF HR Office
1103 Hunley RD
Bldg 94
Silverdale, WA 98315
US
Learn more about this agency

Next steps

All applicants will be notified regarding their status by email. Applicants will either be contacted for an interview or sent an email of non-selection 3-6 weeks after the announcement closing date. Please notify us if your contact information changes after the closing date of the announcement. Also, note that if you provide an inaccurate email address or if your mailbox is full or blocked (e.g., spam-blocker), you may not receive important communication that could affect your consideration for this position. This announcement may be used to fill additional vacancies within 60 days of issuance of selection certificate.


Note: We cannot accept applications on behalf of Federal Agencies. Application instructions are listed within the Job Description.