Supervisory Recreation Specialist (Tickets and Travel Manager) Job in Yokosuka Naval Base, Japan

Vacancy No. FFR24-0402 Department Commander, Navy Installations
Salary $52,169.00 to $73,036.00 Grade 3 to 3
Perm/Temp Permanent FT/PT Full-time
Open Date 4/22/2024 Close Date 5/6/2024
Job Link Apply Online Who may apply Public
Locations:
Yokosuka Naval Base, Japan


Job Description (Please follow all instructions carefully)

Summary

This position is located in the Community Recreation Division of the Morale, Welfare and Recreation (MWR) Department, located within Commander, Navy Installations Command (CNIC). Manages and administers a comprehensive and diverse year round recreation programs. Plans, promotes and implements Tickets and Travel (TT) programs and activities while seeking various partnerships with community organizations and businesses in support of MWR programs and base wide special events.

This job is open to

Clarification from the agency

Who May Apply: Applicants with SOFA Sponsorship only. This includes applicants with current Military Spouse Preference, Family member preference, active-duty service member (with their command's approval), and current CNIC employees within the local commuting area.

Duties

  • Manages the daily operations of a TT office and supervises TT personnel .
  • Coordinates transportation funds and personnel for all scheduled tours.
  • Completes a Daily Activity Report (DAR) to ensure accountability for the balancing and reconciliation of daily sales transactions.
  • Responsible for the development, management, maintenance, planning, business plan execution, and administration of a diverse Community Recreation program.
  • Uses creativity to plan, promote and implement well-rounded Community Recreation programs utilizing numerous facilities within the entire MWR Department in accordance with CNIC approved program standards.
  • Coordinates leisure skills development activities and classes.
  • Organizes community special events such as comedy shows, holiday events, celebrity appearances, concerts, 4th of July Festival, and Winterfest, which are just a few of the many programs offered throughout the year.
  • Serves as a liaison for MWR related activities associated with Training Support Center (TSC), Fleet & Family Readiness Departments (N9) and other tenant commands on base, on an as needed basis.
  • Provides support for unit allocation events to include equipment, programming ideas, and coordination assistance.
  • Solicits and assists with negotiating partnerships on behalf of the MWR Department.
  • Develops working partnerships with both on base and off base organizations (park districts, forest preserve, clubs, special interest groups, etc.) to support and benefit MWR programs.
  • Develops contacts and creates professional proposals, execution of agreements and follow-ups.
  • Researches and provides information and referral on a variety of recreational opportunities for individuals/families on and off the base.
  • Responsible for planning, coordinating, publicizing, marketing and execution of programs and special events within the Community Recreation program by utilizing all available resources.
  • Seeks ways to promote and market MWR facilities and events through outreach opportunities on base.
  • Promotes MWR facilities and events through staff and student indoctrination and other large group functions and gatherings. (Promoting events and programs are done by speaking to large groups and using administrative resources to create and post advertising materials, providing input for quai1erly calendars, weekly base paper, etc.)
  • Provides administrative duties and support through after-action reports, data collection and database administration. All administrative duties are completed through a variety of sources including computer software that tracks patron's usage and responses (includes providing information for metrics and patron counts).
  • Solicits input from activity managers regarding internal short/long range goals, business plan objectives and program standards.
  • Routinely evaluates and reviews ongoing programs and provides activity managers with guidance that may develop, adapt, modify, expand, or otherwise change the program activity to better meet and enhance the expected effectiveness of the programmed activity.
  • Assists with writing standard operating procedures.
  • Performs regular analysis of projected projects and programs considering operating budget, staffing requirements, plans, trends, command mission and changing population.
  • Provides onsite project oversight, ensures that approved plans are implemented, and notifies local and regional leadership of any issues or concerns that may arise.
  • Uses metrics and financial data to make recommendations for any modifications to programs.
  • Ensures all facilities and activities associated with the Community Recreation program meet established fire, safety, security and sanitation guidelines.
  • Takes timely action to correct deficiencies through coordination with appropriate entities.
  • Operates point of sale (POS) computer system to take payments from patrons in recreation programs.
  • Promotes customer service awareness and information, requisitioning merchandise, ensuring adequate stock levels, entertainment and promotion schedules.
  • Transports patrons off base to local attractions for trips, tours and outings as needed.
  • Performs other duties as assigned.

Requirements

Conditions of Employment

  • Work may require sitting, walking, and long periods of standing.
  • Work may require working outside for special events and leading outdoor group outings or trips.
  • Hours of work will vary as required by the needs of the program to include split days off, evenings, weekends and holidays. May be required to work early, late, and on weekends and holidays.
  • Subject to recall regularly.
  • Wears protective clothing and equipment as situations warrant.
  • Must possess and maintain a current driver's license to drive a government vehicle in the performance of duties.

Qualifications

  • Knowledge gained through relevant education and training (i.e., Bachelor's Degree in Recreation, Marketing, Business or closely related field) and/or equivalent recreation related work experience.
  • Program planning and leadership skills to devise and implement a leisure and social recreation program that will stimulate and sustain the interest of participants and challenge participants that they may benefit from the social values to be derived from recreational activities.
  • Combination of experience related to customer service and or activity based functions.
  • Ability to work independently, make sound decisions and have the ability to effectively communicate both orally and in writing.
  • Knowledge of recreational programs.
  • Knowledge of the goals, principles, techniques and methods of procedure used in organizing, planning and conducting all types of activities.
  • Knowledge of the entire scope of activities and their suitability in the Community Recreation Program for individuals and groups of varying demographics, ages and interests.
  • Ability to create, negotiate, implement and sustain partnerships via various MWR agreements.
  • Ability to maintain a clear and accurate database.
  • Ability to represent the department and speak in front of both small and large groups.
  • Knowledge of recreational and entertainment events.
  • Ability to obtain and maintain a valid state driver's license. License must be obtained within 90 days of being placed in the position.
  • Cash handling familiarity with POS system.

Education

  • When education is a basic requirement for the position, or when substituting education for experience, applicants MUST submit a copy of your high school transcripts, college transcript, or a list of courses, which includes grades earned, completion dates, and quarter, and/or semester hours earned as part of your application package.
  • Foreign education must include evidence that it is comparable to education received at accredited educational institutions in the United States.
  • Transcripts from foreign colleges must be evaluated for U.S. equivalency in order to be considered. Applicants are responsible to obtain and submit proof of creditability of education as evaluated by a credentialing agency, which is a private U.S. organization. Credential evaluations are not free and applicants are responsible for the cost of the selected service.
  • All substitutions of education for experience will be made in accordance with OPM approved qualification standards.
  • To receive consideration for a non-related degree or eligibility based on a combination of education AND experience, a college transcript is required.
  • All transcripts MUST show student's name and the name of the awarding university or educational institution, degree type, awarded/conferred date, and the field of study.
    • *If your degree has not been awarded/conferred, you must provide a copy of your HS Diploma or equivalent along with transcript(s).
  • Only attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education are acceptable to meet positive education requirements or to substitute education for experience.
  • For additional information, please go to the Office of Personnel Management (OPM) and the U.S. Department of Education websites at http://www.opm.gov/qualifications and http://www.ed.gov/admins/finaid/accred/index.html

Additional information

  • Direct Deposit of Pay is required.
  • All candidates must reside within the commuting area.
  • Recruitment/Relocation Incentives Offered: No

Benefits

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Your application will be screened for the following minimum qualifications:

  • 1 year specialized experience in recreation programs.
Applicants who meet the minimum qualifications will be further evaluated for:
  • Experience in planning events and logistics
  • Experience in computer applications, administration, and contracts
  • Supervisory leadership experience
  • Experience in handling cash and accounting processes associated with cash and credit card transactions

Required Documents

The following documents are required at the time of application:

  • Resume
  • If claiming Department of Defense (DOD) Non-appropriated Fund (NAF) Business Based Action (BBA) priority consideration: provide a copy of the notice of separation
  • If claiming Military or Family Member Preference and/or Proof of SOFA Status: provide a copy of PCS orders and Family Entry Approval (Military) or Sponsor's Letter of Employment (Civilian)
  • If claiming Veteran's Preference: provide a copy of your DD-214, Member-4 page and any supporting documentation (SF-15, V.A. disability letter, proof of service, etc.
  • If a current or former Federal Employee: provide a copy of your most recent Personnel Action Report (PAR) or SF-50
  • If required under "Qualifications Required": Proof of Education such as high school diploma/GED, clinical licensure, awarded/conferred academic degree transcript(s) and/or *related coursework transcript(s) relevant to the position

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

How to Apply

To be considered for this vacancy you must apply and complete the online questionnaire and submit the documentation specified in the Required Documents section above.

The complete application package must be submitted by 11:59 PM (EST) on 05/06/2024 to receive consideration.

To begin, click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application.

To preview the Application Questionnaire, please click the following link: https://apply.usastaffing.gov/ViewQuestionnaire/12390556

It is your responsibility to ensure your application package (resume, supporting documents, and responses to the questionnaire) is complete, accurate, and submitted by the closing date.

Additional information on how to complete the online application process and submit your online application may be found on the https://help.usastaffing.gov/Apply/index.php?title=Applicant

To verify or check the status of your application, log into your USAJOBS account. Once logged in, the Welcome screen lists your applications, your application status and the date it was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status

DON is an Equal Employment Opportunity Employer. All qualified candidates will receive consideration without regard to race, color, national origin, religion, sex, age, mental or physical disability, genetic information, reprisal, marital status, political affiliation, sexual orientation, or any other non-merit factor. The DON provides reasonable accommodations to applicants with disabilities. Applicants with disabilities who believe they may require reasonable accommodation(s) should email their request to MILL_HQ_NAF_HR.FCT@navy.mil to ensure proper consideration is given.

Agency contact information

CNRJ NAF Human Resources

Address

Commander, Fleet Activities Yokosuka
CNRJ NAF HRO (N941)
PSC 473 Box 12
FPO, AP 96349-0001
US
Learn more about this agency

Next steps

Please ensure that your resume and supporting documents contains all the information requested in the vacancy announcement. If your resume and supporting documents do not provide all the information requested on this form and in the job vacancy announcement, you may lose consideration for the job.

All applicants will be notified regarding their status by email. Applicants will either be contacted for an interview or sent an email of non-selection 3-6 weeks after the announcement cut-off date. Please note that if you provide an inaccurate email address or if your mailbox is full or blocked (e.g., spam-blocker), you may not receive important communication that could affect your consideration for this position. This announcement may be used to fill additional vacancies within 60 days of issuance of selection certificate.


Note: We cannot accept applications on behalf of Federal Agencies. Application instructions are listed within the Job Description.