Summary
The primary purpose of this position is to plan, implement, administer and counsel eligible personnel on various Work and Family Life (WFL) issues and provide information and referral services at NAS JRB New Orleans, LA. The WFL Specialist is responsible for providing and/or facilitating WFL program services which consist of relocation, deployment support, career development, transition assistance and financial planning.
This job is open to
Clarification from the agency
Please see the "Who May Apply" section under the Qualifications section.
Duties
- Incumbent serves as a consultant and instructor on a variety of WFL topics and issues (see programs break-out below). Provides informative and tangible advice, assistance, and instruction to address customer concerns, needs and requirements associated with Navy-life (deployment/separation; frequent relocation, transitioning from military to civilian life, etc.).
- Gathers data, compiles statistics, reports progress and makes recommendations to the supervisor on program planning, agency coordination and follow-up procedures for use at installation, regional and DoD levels. Evaluates, interprets and acts upon data received through customer interviews, general research provided by other agencies/academia, and community based resources.
- Implement, monitor, document and track service provisions to evaluate and ensure client satisfaction and effectiveness.
- Works independently and/or with other FFSC staff to provide guidance and training to deliver course curricula and prepare accompanying resource materials.
- Organizes and implements initiatives such as job fairs and executive career study groups that invite prospective employers to the installation. Specifically works with N9 functional areas by facilitating joint program events and presentations in N9 recreation, lodging, housing, barracks and other facilities.
- May serve on various committees and councils to optimize viewpoints related to military life.
- Develops, coordinates, conducts and evaluates workshops, seminars, general military training, etc., for customers within specific areas of responsibility ( i.e., Career and Transition Support, Deployment Support, Personal Financial Management, Relocation Assistance, Information and Referral, etc.). Identifies and develops local networks with military and community agencies to enhance program delivery to ensure local services are adjusted to accommodate identified trends/issues.
- Maintains relationships with on-and- off base agencies, private organizations, advisory councils, special interest groups and other resources that may be beneficial in supporting program initiatives.
- Conducts needs assessments to address programmatic changes, using interview data and changing demographics to identify and analyze local and national trends and issues. Develops operating policies and procedures, programs, classes /seminars, promotions, integrated program delivery with other installation /region /agency staff. Periodically reviews interventions with the first line supervisor, FFSC WFL Supervisor or FFSC Director to recommend resolutions for customer issues.
- Prepares and assists in informative/instructional presentations, correspondence and binding agreements such as memoranda of understanding to formalize agreements and roles.
- Designs and/or establishes effective ongoing public information, marketing, and public relations campaign that promote participation in programs.
- This position is non-clinical in nature with no client clinical care or case management duties.
- Performs other duties as assigned.
Requirements
Conditions of Employment
- Must meet Federal Employment suitability requirements and successful completion of background investigation. Background investigations are conducted using fingerprint identification and completion of background inquiry forms.
- Must successfully pass the E-verify employment verification check. Any discrepancies must be resolved as a condition of employment.
- You must go through a Personal Identity Verification (PIV) process that requires two forms of identification from the Form I-9.
- May be required to pass pre-employment examinations.
- Must provide proof of U.S. Citizenship or U.S. National.
- A valid State driver's license is required to operate motor vehicles.
- Must have your salary sent to a financial institution of your choice by Direct Deposit/Electronic Funds Transfer.
Qualifications
In order to qualify for this position, your resume must provide sufficient experience and/or education, knowledge, skills, and abilities, to perform the duties of the specific position for which you are being considered. Your resume is the key means we have for evaluating your skills, knowledge, and abilities, as they relate to this position. Therefore, we encourage you to be clear and specific when describing your experience. All non-government positions identified on your resume must include complete address and to and from dates. Government positions must include pay plan, series, grade, to and from dates and address of the agency/organization.
Minimum two years specialized experience directly related to the duties described above. Qualifying experience must have been equivalent to the next lower level in the normal line of progression.
Specialized experience must demonstrate the following:
- Financial Counselors must possess a baccalaureate degree from an accredited college or a combination of education and experiences commensurate in serving as a PFM counselor. Also, must possess and maintain a nationally recognized financial counselor certification.
- Other positions, such as Work & Family Life Specialist/Consultants require a Bachelor's degree or higher in education, social/behavioral, business administration, finance, economics or related field.
- Experience providing adult education and/or work/family life consultation is preferred but not required.
- High level of skill in conducting interviews to establish the nature and extent of concerns and issues and provide assistance to develop goals and plans, in order to determine appropriate referral services and options.
- Skill in preparation of presentations and public speaking in personal - large and small group settings.
- Effective skill in forming and retaining working relationships with peers and leadership.
- Skill in using various computer software database, spreadsheet, word processing, and network programs (e.g., as Internet, Microsoft Office Suite, and FFSP databases).
- Knowledge of the formulation and execution of needs assessment tools.
- Ability to communicate effectively in writing.
- Skill in excerising judgment in interpreting and adapating them to specific counseling cases or problems involving work and family life issues.
You will receive credit for all qualifying experience, including volunteer and part time experience. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week.
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.
As part of the application process, you must complete and submit an occupational questionnaire and your RESUME MUST SUPPORT AND VALIDATE YOUR ANSWERS or you may be removed from consideration.
ONLY THE MOST HIGHLY QUALIFIED CANDIDATES WILL BE REFERRED. IF MANAGEMENT DOES NOT WISH TO SELECT A HIGHLY QUALIFIED CANDIDATE, THEY MAY REQUEST A REFERRAL LIST INCLUDING WELL OR QUALIFIED APPLICANTS.
Please follow all instructions carefully. Errors or omissions may affect your rating and/or appointment eligibility.
PLEASE READ THIS VACANCY ANNOUNCEMENT IN ITS ENTIRETY TO ENSURE ALL REQUIREMENTS ARE ADDRESSED IN YOUR APPLICATION PACKAGE.
RELOCATION AUTHORIZED
- NO Payment of Permanent Change of Station (PCS) is authorized, based on a determination that a PCS move is not in the Government interest
KEY REQUIREMENTS/CONDITIONS OF EMPLOYMENT
- You must be a US Citizen.
- Males must be registered or exempt from Selective Service. https://www.sss.gov/register/
- Selectee must be determined suitable for federal employment.
- Selectee may be required to successfully complete a probationary period.
- Selectee is required to participate in the direct deposit pay program.
- Social Security Card is required.
- Satisfactorily complete an employment verification (E-VERIFY) check.
- A favorable background is a requirement of this position. Failure to obtain and maintain a favorable background may result in the withdrawal of the position offer or removal.
NOTE: Applicants have the ability to perform an E-Verify Self Check to confirm employment eligibility at http://www.uscis.gov/mye-verify/self-check. Although a Self-Check is not mandatory, it can be a useful tool for applicants to find out if there is a problem with their employment eligibility records and resolve any issues before taking a job.
Education
Bachelor's degree or higher in education, social/behavioral, business administration, finance. (Transcripts must be included showing degree conferred date if claiming education in lieu of experience)
OR
Combination of education and experience showing gained knowledge of one or more of the behavior or social sciences equivalents to a major in the field.
OR
Four years of appropriate experience that demonstrate acquired knowledge of one or more of the behavior or social sciences equivalents to a major in the field.
Additional Requirements:
Financial Counselors must possess a baccalaureate degree from an accredited college or a combination of education and experiences commensurate in serving as a PFM counselor. Also, must possess and maintain a nationally recognized financial counselor certification.
Selected candidate must successfully obtain complete state/national accreditation, in at least one field (e.g. Certified Financial Counselor/Planner, Associate Certified Life Coach, state teaching certificate, etc.) within 2 years of employment.
Benefits
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How You Will Be Evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
Your experience is subject to evaluation and verification against the information in your resume. The numeric rating you receive is a self-assessment only and is based on your responses to the questionnaire. Do not overstate or understate your level of experience and capability.
If a determination is made that you rated yourself higher than is supported by your resume, or if your resume lacks sufficient information, you will be rated accordingly or may be considered ineligible.
All resumes will be reviewed to determine if they meet the hiring eligibility and qualification requirements listed in this announcement, and will be rated based on the information provided in the resume to determine the level of knowledge, skill, and ability, related to the job requirements. Using the qualifications of the position, a predetermined rating criterion of knowledge, skills, and abilities will be used for each resume. Best qualified applicants will be referred to the hiring manager. The selecting official may choose to conduct interviews.
Required Documents
The following documents may or may not be required. Required documents will show a red asterisk during documentation upload.
-Resume
-Include name and contact information for at least three (3) professional references in your resume
-Proof of education (transcripts/copy of degree/high school diploma), if applicable to position requirements.
-Proof of certification, if applicable to position requirements.
-If you are a current federal employee, submit your most recent Personnel Action Report (PAR) or SF-50.
-If you are a current federal employee, submit your last three evaluations.
APPLICANTS CLAIMING HIRING PREFERENCE: Please ensure your status is indicated in your USAJOBS account and ALL required documents to claim preference are submitted at the time of resume submission.
WHAT ARE PREFERENCES? Preferences are advantages in the candidate selection process. Individuals can claim the following preferences:
1. Reemployment Priority List (RPL): Qualifying separated employees shall have priority placement in the NAF activity from which they were separated as a result of a Business Based Action (BBA), when the position has substantially the same duties as the position from which they were separated and it is not a higher grade or employment category, provided the position is not being filled by an internal candidate.
To claim this preference, you MUST:
-Submit a copy of your BBA Separation Notification indicating eligibility for RPL.
2. Military Spouse Preference (MSP): Qualifying spouses eligible for MSP are spouses of an active duty military member of the U.S. Armed Forces, including members of the National Guard or Reserves on active duty. The marriage must have occurred before the military member received official permanent change of station (PCS) orders to the installation listed above. MSP is applicable only when applying for NAF positions at the NF-03 and below and equivalent craft and trade (CT) positions.
To claim this preference, you MUST:
-Submit sponsor's PCS orders to installation you are applying for; AND
-If you are not indicated as a spouse on the PCS orders, you MUST submit proof of marriage prior to PCS.
3. Veteran's Preference/Gold Star Veteran's Preference: Qualifying military veterans, and spouses/parents of deceased veterans shall be given employment preference over non-preference applicants if they are equally qualified. Preference applicable for positions open to external candidates.
To claim Veteran's preference, you MUST:
-Submit a copy of your DD-214 (member 4 copy); AND
-Submit completed SF15 from the Veterans Administration (VA); AND
-Submit any other supporting documentation (disability, official statements, proof of service, etc)
To claim Gold Star Veteran's preference, you MUST:
-Submit completed SF-15 from the Veterans Administration (VA); AND
-Submit a legible copy of DD-1300; AND
-Submit any other supporting documentation (official statements, document of service, court decree, etc).
***Qualifying applicants with preferences are considered in the order listed above. Then all other qualifying applicants are considered.
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from
schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
How to Apply
To begin the process, click on the Apply Online button to create an account or log in to your existing USA JOBS account.
Application process is submitted through your USA JOBS account. Resumes/ Applications received other than by USA JOBS will be destroyed and will not be considered.
It is the applicant's responsibility to verify all the information in their resume and documents; HR will not modify documents submitted by an applicant. All qualifications must be met by the closing date of this announcement and clearly documented in the resume.
Qualifications must be clearly verifiable in your resume. Government positions must include pay plan, series, grade, to and from dates, and government agency/department.
Where a first cut-off date is indicated, a selection may be made from the resumes/applications received as of the specified first cut-off date. Completed applications (resume, supporting documentation, etc.) must be received by 11:59pm Eastern Time on the cut-off/closing date. If more than one resume is received, only the last resume received will be reviewed.
Please see the "REQUIRED DOCUMENTS" section and review the applicant checklist link to determine if there are other documents you are required to submit. You must submit all required documentation or you will not be considered for the position. Failure to submit all the required documentation may result in not be considered for the position.
The complete application package must be submitted by 11:59 PM (EST) on 05/15/2024 to receive consideration.
To begin, click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application.
To preview the Application Questionnaire, please click the following link: https://apply.usastaffing.gov/ViewQuestionnaire/12405406
It is your responsibility to ensure your application package (resume, supporting documents, and responses to the questionnaire) is complete, accurate, and submitted by the closing date.
Additional information on how to complete the online application process and submit your online application may be found on the https://help.usastaffing.gov/Apply/index.php?title=Applicant
To verify or check the status of your application, log into your USAJOBS account. Once logged in, the Welcome screen lists your applications, your application status and the date it was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status
Next steps
All applicants will be notified regarding their status by email. Applicants will either be contacted by email for an interview or sent an email of non-selection 3-6 weeks after the announcement closing date. Please notify us if your contact information changes after the closing date of the announcement. Also, note that communication is performed via email if you do not read your email, provide an inaccurate email address and/ or if your mailbox is full or blocked (e.g., spam-blocker), you may not receive important communication that could affect your consideration for this position.
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