Duties
Performs routine, multiple, and varying tasks under the limited direction of a manager, project/program manager, team leader, or more experienced employee. Receives, inspects and x-rays incoming deliveries (for suspicious items) from USPS, Federal Express, UPS or other local delivery companies. Sorts general deliveries by addressee, general subject and or content, into office mailboxes located in the mailroom. Maintains tracking and delivery of accountable deliveries in package tracking system. Notifies the appropriate organization when deliveries are ready to be collected, obtaining signature of recipient upon final delivery of accountable items, in package tracking system.
Applies experience and detailed knowledge to plan and accomplish assigned tasks/assignments for projects, programs, and other work activities. Has a sound understanding of how clerical tasks contribute to organizational activities. Receives and sorts outgoing mail from FAA organizations, routing internal mail and preparing outgoing mail, including metering postal mail, preparing any customs declarations for foreign mail, creating shipping labels, as required for pick up, in accordance with established schedule. Position requires performance of duties involving in-depth knowledge of postal regulations and procedures.
Some materials are sensitive in nature (personnel and security matters) and require special handling. Although specific guidelines exist, the incumbent must exercise judgment in selecting the most appropriate ones in determining their application in routing of mail to organizations with similar functions. Where the guidelines do not cover the current situation, the incumbent is expected to adapt or improvise procedures. Work consists of varied, and often unrelated, administrative and clerical tasks that require application of a large variety of clerical and administrative guidelines. Incumbent uses several types of automation software, including database management software, electronic spreadsheets, electronic mail, etc., to facilitate the performance of clerical and administrative work.
Assists property custodians or delegates in the maintenance, controlling, and coordinating of personal property inventory of all automated and non-automated equipment assigned to the mailroom. This may include physically moving disposal items from various locations to the warehouses. Set up conference space. Receive requests, schedule and assist in set up of conference space for regional office LOB customers. Provide common facility services support by responding to customer concerns concerning use of conference space. Lead role in planning, designing and constructing minor office space reconfigurations, including changes to existing office furniture layouts and new builds. Works with a minimum of supervision and ensures appropriate safety standards are met. Responsible for maintaining the warehouse, ensuring that supplies and equipment are appropriately stored and tracked.
Resolves most problems and work issues without the assistance of a manager or more experienced employee. Informs managers and other employees about problems/issues that require their attention and may assist in developing and recommending solutions. Provides guidance to lower level support staff employees for handling routine problems and issues.
Required Documents
Applicants must apply online to receive consideration; Faxed, mailed or e-mailed applications cannot be accepted. If you need to submit additional documents to supplement your on-line application, e.g. transcripts, SF-50, or veteran's documents, you may upload these documents with your application in USAJOBS. Supplemental documentation can also be faxed to (206)231-4150 on or before the closing date of this announcement. Please include your name and the vacancy announcement number on each of your faxed pages and redact all Personally Identifiable Information (PII), such as social security number and date of birth will be accepted in combination with your online application and can be faxed to (206)231-4150, include your name and vacancy announcement number.
All Veterans: If you are claiming veterans' preference, you must submit either a DD Form 214 Certificate of Release or Discharge from Active Duty (Member 4 Copy or equivalent), or a document from the armed forces certifying that within 120 days you are expected to be discharged or released from active duty service under honorable conditions. If you are claiming 10 point preference, you must also submit a completed SF-15, Application for 10-Point Veteran's Preference, and supporting documents outlined on the SF-15. Documents must be uploaded or faxed to the Servicing Human Resource Management Office listed in this announcement and all documents must be received by the closing date of the announcement. If you fail to submit documentation, you will be assessed as a non-veteran.
If you are claiming 10 point preference but fail to submit the supporting documents outlined on the SF-15, you will be tentatively assessed as a 5 point preference eligible provided your DD Form 214 reflects that you have the service required to qualify for preference. Documents must be uploaded or faxed to the Servicing Human Resource Management Office listed in this announcement and all documents must be received by the closing date of the announcement. If you fail to submit documentation, you will be assessed as a non-veteran.
Veterans currently on active duty claiming veterans' preference: You will be granted tentative preference if you submit a document from the armed forces certifying that within 120 days you are expected to be discharged or released from active duty service under honorable conditions and your application shows that you have the required service. Prior to being appointed, you must provide to the Servicing Human Resource Management Office a DD Form 214 documenting discharge/release and showing that the service was honorable or general. If you are on terminal leave, you must provide documentation certifying authorized terminal leave.
If you want consideration for one or more of the Special Hiring Authorities, documentation that must be submitted at time of application can be found at
Direct Hiring Authorities | Federal Aviation Administration (faa.gov).
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from
schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
How to Apply
You must apply online to receive consideration. Your application must be submitted by 11:59 PM Eastern Time on the Close Date for it to be accepted. If you are applying for positions associated with FAA registers, your application must be submitted at the time a referral list is created in order to receive consideration for positions associated with a register.
IN DESCRIBING YOUR WORK EXPERIENCE AND/OR EDUCATION, PLEASE BE CLEAR AND SPECIFIC REGARDING YOUR EXPERIENCE OR EDUCATION.
We strongly encourage applicants to utilize the USAJOBS resume builder in the creation of resumes.
Please ensure EACH work history includes ALL of the following information:
- Job Title (include series and grade if Federal Job)
- Duties (be specific in describing your duties)
- Employer's name and address
- Supervisor name and phone number
- Start and end dates including month and year (e.g. June 2007 to April 2008)
- Full-time or part-time status (include hours worked per week)
- Salary (optional)
Determining length of General or Specialized Experience is dependent on the above information and failure to provide ALL of this information may result in a finding of ineligible.You may upload completed documents to your USAJOBS Account. This will provide you the opportunity to utilize the uploaded information again when applying for future vacancies. Please see this guide,
Document Upload Guide, for more information on uploading and re-using the documents in your applications.
Next steps
Once we receive your complete application, the Human Resources Office will conduct an evaluation of your qualifications. Eligible and qualified candidates will be referred to the hiring manager for consideration. You will be contacted directly if selected for an interview.
For instructions on how to check the status of your application, please go to: USAJOBS Help Guide.
Important - If you make any changes to your application, you must resubmit it. If you make changes to your application and do not resubmit it, your changes will not be considered part of your application package, and only your previously submitted application will be evaluated.
All qualified applicants will be considered regardless of political affiliation, race, color, religion, national origin, gender, sexual orientation, marital status, age, disability, or other non-merit factors. DOT provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the agency contact listed in the Agency Contact Information section of this announcement or the hiring manager. An employee with a disability must notify the decision-maker of the accommodation request. Job applicants and employees are required to follow up oral requests in writing. Decisions on granting reasonable accommodation will be made on a case-by-case basis. Additional information on reasonable accommodations procedures or on EEO Programs is available on Office of Civil Rights (ACR) or by contacting the local FAA Civil Rights Office.