Duties
Directs and coordinates daily activities of the administrative group, provides leadership and support for program/project management and workflow systems. Manages and implements departmental objectives, policies, guidelines, and procedures, ensuring effective program and project management. Oversees timely and satisfactory fulfillment of service requests. Implements and administers departmental objectives, policies, guidelines, and procedures, ensuring successful execution and adherence to organizational goals. Identifies and recommends opportunities for process improvement within the administrative group, proactively enhancing existing workflows and procedures. Undertakes additional duties as assigned, demonstrating flexibility and adaptability in a dynamic work environment. Other duties as assigned.
Requirements
Conditions of Employment
- For conditions of employment and citizenship requirements, please visit the job announcement on the United States Senate Career Page at https://sen.gov/J5NY.
Qualifications
Other Duties/ Responsibilities
- Provides training and instruction to subordinate personnel with varying skill levels, ensuring the development and enhancement of team capabilities.
- Coordinates security clearance requests, tracks the process, and maintains accurate records.
Required Work Experience
Required Special Skills/ Knowledge
- Strong interpersonal and communication skills, with the ability to convey information clearly and concisely.
- Exceptional organizational skills coupled with proficiency in computer systems and applications.
- Demonstrated work experience in personnel systems, illustrating a solid understanding of related processes.
- Ability to create reports and deliver effective presentations, contributing to data-driven decision-making.
- Proven ability to successfully manage and lead a team, fostering a collaborative and productive work environment.
- Strong analytical skills, enabling the analysis of administrative problems and the formulation of appropriate solutions or recommendations.
- Ability to research, assemble, and correlate financial and statistical data to support informed decision-making.
- Ability to handle confidential or sensitive information with discretion and adherence to privacy policies.
- Proficiency in preparing and maintaining accurate records and reports, ensuring data integrity.
- Ability to respond to customer inquiries and complaints in a tactful, timely, and courteous manner.
- Demonstrated ability to establish and maintain effective working relationships within the team and across an organization.
- Knowledge of, or the ability to learn, departmental rules, regulations, procedures, and functions, including policies and regulations set by the Senate Committee on Rules and Administration and the Senate Select Committee on Ethics.
As part of our hiring process, we may conduct a skills assessment to better understand an applicant’s proficiency in key areas relevant to the role.
Desired Qualifications
- A demonstrated commitment to delivering exceptional administrative and/or customer service in a professional environment, preferably in the United States Senate or other government settings.
- Progressive experience in administrative operations, including prior management or supervisory responsibility.
- Proven ability to design, implement, and improve systems and workflows that increase efficiency and service quality.
- Strong leadership skills with a track record of building inclusive, collaborative, and accountable teams.
- Ability to manage multiple priorities, projects, and resources effectively, while maintaining attention to detail.
- Experience in inventory, procurement, or resource allocation in a complex organizational environment.
- Skill in analyzing operational challenges, identifying solutions, and implementing process improvements.
- Excellent organizational, communication, and interpersonal skills to effectively engage with stakeholders at all levels.
Working Conditions
- Since this position requires onsite presence in support of the U.S. Senate when in session, this position requires the employee to be available and prepared to work during government shutdowns, in inclement weather, on holidays, and during late night, overnight, and weekend sessions. In the context of government furloughs, this position is considered excepted.
- This position directly supports essential services of the U.S. Senate. As such, this position requires the employee be available and prepared to work during government shutdowns, in inclement weather, on holidays, weekends, and during late nights to ensure essential services to the Senate continue without interruption. In the context of government furloughs, this position is considered excepted.
- Sedentary.
Education
Bachelor’s Degree.
Benefits
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How to Apply
All applicants must apply for jobs online using this link: https://sen.gov/J5NY. Paper application materials, resumes and attachments that are sent via email, mail or brought in-person will not be considered or accepted. All applicants MUST attach their documents to the online employment application.
Next steps
Qualified candidates will be contacted directly.