Duties
Administrative Specialist
Immediate Office
Salary: $73,712-$79,238
This is a non-supervisory position.
Job Summary:
The
Immediate Office oversees all divisions under the Sergeant at Arms, supports
leadership, and represents the organization. It develops and implements
policies, structure, and strategy while collaborating with leadership and
stakeholders to align priorities with the mission. This role performs
administrative tasks, maintains broad knowledge of the division and SAA office,
and ensures compliance with legal requirements, House Rules, and policies.
Duties:
Typical duties include, but are not necessarily limited to:
- Answers telephone and routes
calls to appropriate persons or divisions.
- Performs various administrative
assignments.
- Sorts and distributes incoming
mail.
- Assists visitors to the office
who have appointments.
- Maintains handout literature
regarding the Office of the Sergeant at Arms.
- Assists with scheduling
meetings and room preparation.
- Monitors delivery and pick-up
of materials.
- Assists with Member Services to
include the distribution of Member pins, plates, and tour requests.
- Orders and maintains inventory
of office supplies.
- Maintains all Capitol Plaza and
Congressional drive parking requests for the House of Representatives.
- Maintains office filing system.
- Monitors office voicemail.
- Assists with special events on
and off Capitol grounds as needed.
- Supports House Operations
Recovery structure.
- Performs other duties as
assigned.
Requirements
Conditions of employment
- USA Jobs Conditions of Employment
Qualifications
Job Requirements:
- Bachelor’s degree or equivalent
experience.
- Minimum one year of office
experience.
- Must be able to pass a criminal
history records check.
Preferred Qualifications:
- Incumbent has three or more
years of experience relevant to this position.
Skill Requirements:
CORE
- Adaptability - Ability
to deal calmly and effectively with high stress situations and work
persistently when facing obstacles. Ability to work well in ambiguous
situations, adjust quickly to change, and easily consider new approaches.
- Collaboration - Ability
to foster a sense of unity and trust within teams, breaking down silos and
promoting teamwork across departments. Ability to encourage and facilitate
cooperation, pride, trust, and group identity. Skill in working with others to
achieve goals.
- Communication - Ability
to convey ideas and information to different audiences through verbal and
written means. Knowledge of different writing techniques for different document
types and purposes. Ability to create written documents that are complete,
grammatically accurate, and technically sound. Ability to articulate ideas
clearly through speech.
- Customer Orientation -
Values and delivers high quality, professional, responsive, and innovative
service to internal and external customers. Builds and maintains effective
customer relations that result in satisfaction; holds self and others
accountable for quality outcomes.
- Decision Making - Skill
in making sound, well-informed, and objective decisions, taking into
consideration the potential impact and implications of the decisions. Ability
to commit to action even in uncertain situations.
- Organizational Awareness - Knowledge of the structure, functions, and dynamics present within the U.S.
House of Representatives and the Office of the Sergeant at Arms. Knowledge of
relevant policies and procedures that govern the organization. Knowledge of how
the Sergeant at Arms fits within the broader context of Federal agencies and
how it contributes to government functioning.
- Planning and Coordination - Ability to organize work, set priorities, and determine resource
requirements. Ability to determine short-term or long-term goals and strategies to
achieve them. Ability to coordinate with others to accomplish goals. Skill in
monitoring progress in relation to desired outcomes.
- Problem Solving -
Ability to identify problems; skill in determining accuracy and relevance of
information. Ability to use sound judgment to generate and evaluate
alternatives, develop effective solutions, and make recommendations.
LEADERSHIP
- Financial Management - Knowledge and application of the basic
principles, practices, and methods of financial management. Knowledge of
financial processes and procedures relevant to the organization.
- Performance Management -
Knowledge of performance management concepts, principles, and practices related
to planning, monitoring, rating, and rewarding staff performance. Ability to
coach and mentor staff and teams to help them reach their highest potential.
Knowledge of employee development concepts and principles to effectively
support staff career growth.
- Policy Knowledge and
Development - Knowledge of policies and procedures pertaining to the U.S.
House of Representatives and the Sergeant at Arms. Ability to develop,
implement, and maintain internal policies.
- Project Management -
Knowledge of the principles, methods, or tools for developing, scheduling,
coordinating, and managing projects and resources, including monitoring and
inspecting costs, work, and performance.
- Stakeholder Management -
Knowledge of the concepts, practices, and techniques used to identify, engage,
influence, and monitor relationships with individuals and groups connected to
the U.S. House of Representatives and the Sergeant at Arms.
SPECIALTY
- Administrative Support -
Knowledge of planning, coordination, and execution of business functions,
resource allocation, and production for the operation of a division or the
Sergeant at Arms.
- Budgeting - Knowledge
and application of the principles and practices of budget administration,
including preparing, formulating, justifying, reporting on, and executing the
budget.
- Congressional Awareness & Tact - Knowledge of the internal and external politics that impact the
work of the organization. Ability to maintain a nonpartisan approach when
addressing work and interacting with others. Knowledge of organizational and
political reality and ability to act accordingly.
- Data Management/Information
Management - Knowledge of principles, procedures, and tools involved in
organizing and maintaining information and data. Ability to develop data
warehouses and information management systems to improve the accuracy,
integrity, accessibility, and security of data and information at the Sergeant
at Arms.
- Resource Management -
Knowledge of principles, techniques, and best practices related to financial,
budget, contract, and inventory management and the ability to apply them to
ensure persistent, responsible, and successful program operations.
Work Schedule:
Full-time, permanent. Monday – Friday, 8:30 a.m. – 5:00 p.m.
Physical
Requirements and Work Environment:
This position operates in both
a typical office environment and a field environment (e.g., House buildings,
garages, grounds, facilities, checkstands, etc.), which is subject to typical
weather conditions and temperatures. Actual weight handled varies, but the role
involves handling items including books, documents, and equipment weighing up
to 50 lbs. The incumbent should be capable of meeting physical requirements,
which may include sitting, lifting, bending, crouching, walking, and standing.
Other
Significant Factors:
- Job requires on-call support.
- Job does not typically require travel outside of the Capitol campus.
- Job may be required to report to work in all conditions.
- Job may require various shifts, extended hours or weekends.
Applicant Instructions:
Qualified candidates should submit a resume and cover letter by 7:00 p.m. on May 1, 2026. Applicants will receive an email response indicating receipt of their cover letter and resume. Submission of these documents does not guarantee an interview.
Applicants will be considered without regard to race, color, national origin, religion, sex (including marital or parental status), disability, or age.
The SAA is an equal opportunity employer and is committed to building and maintaining an inclusive and diverse work environment. Employment with the U.S. House of Representatives is at-will. This position has been determined to be Non-Exempt from the overtime provisions of the Fair Labor Standards Act.
Employment is contingent upon satisfactorily completing a criminal history records check.
A preemployment drug test is required for positions requiring a security clearance.
Veterans’ Preference Information:
Hiring for this position is governed by the Veterans Employment Opportunities Act.
**Only applicants seeking veterans’ preference consideration should email saa.veoa@mail.house.gov for further information. Please note the word “Veteran” in the subject line and note the job title in the body of the email.
Additional information
Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How you will be evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
Candidates will be evaluated using a structured interview process.