Administrative Support Assistant Job

Vacancy No. MTDE-24-12497103-JB Department Bureau of Land Management
Salary $39,576.00 to $57,354.00 Grade 5 to 6
Perm/Temp Permanent FT/PT Full-time
Open Date 8/28/2024 Close Date 8/27/2025
Job Link Apply Online Who may apply Public
Locations:
Billings, MTMiles City, MTDickinson, NDBelle Fourche, SD


Job Description (Please follow all instructions carefully)

Summary

Explore a new career with the BLM - where our people are our most precious resource.

These positions are located in the areas designated below. Information about the areas can be found at:
Home | Billings Chamber of Commerce
home - Belle Fourche Chamber of Commerce
Dickinson Area Chamber of Commerce (dickinsonchamber.org)
Miles City Chamber of Commerce

Multiple positions may be filled from this announcement if they become available.

This job is open to

Clarification from the agency

All U.S. Citizens - No previous Federal Service is required. CTAP and ICTAP candidates in the local commuting area.

Duties

  • Perform a wide variety of administrative support functions and specialized duties each requiring broad working knowledge of subject matter, procedures, or practices.
  • Perform a variety of clerical and administrative support functions relative to a specific organization and it's related program areas, prepares correspondence, meeting notes, forms, and documentation.
  • Serve as a clerical point of contact on human resource matters such as time, travel, recruitments, appointments, pay issues, on/off boarding employees, and more. Uses automated system for records maintenance and filing systems.
  • Perform property management functions for office equipment, supplies and services. May enter fleet usage, inspection, maintenance, and repair information into an automated system.
  • Perform budget and finance functions such as collecting and entering cost account information for purchases and vehicle and equipment expenses; reviewing charge card statements; and collecting and depositing receipts.
  • Serve as a principal point of contact on specific technical aspects or programs related to office administration. Provides internal and external customer service in person, over the phone or in writing.
  • Assist staff to accomplish specific tasks or plans and to develop content for educational material, brochures, or presentations.
  • Serve as State Timekeeping Liaison depending on location.
  • Assist in day-to-day operations and maintenance of a building to include preventative maintenance and inspections.

Requirements

Conditions of Employment

  • U.S. Citizenship is required.
  • Be sure to read the How to Apply and Required Documents Sections.
  • You cannot hold an active real estate license: nor can you have an interest or hold stocks in firms with interest in Federal Lands.
  • Direct Deposit Required.
  • Appointment will be subject to a favorably adjudicated background/suitability investigation/determination.
  • Your resume must contain enough information to show that you meet the qualification requirements as defined in the announcement. In addition, your responses to the questions must adequately reflect in your resume.
  • This position requires you to wear an officially-approved uniform while in a duty status. The incumbent is required to wear the uniform in accordance with applicable policies and be required to sign a condition of uniform wear statement.
  • An applicant appointed to this position must possess (or obtain within 30 days of entrance on duty) and maintain a valid state driver's license while employed in this position.
  • May require a one-year probationary period.

Qualifications

In order to be rated as qualified for this position, we must be able to determine that you meet the qualification requirements. Your resume must contain enough information to show that you meet the qualification requirements as defined in the announcement or vacancy questions. Your resume MUST contain job title (include job series and grade, if federal), duties, starting and ending dates (month and year), hours worked per week, and salary. In addition, your responses to the questions must be adequately reflected in your resume. No assumptions will be made about your experience.

For the GS-5: You must have one (1) year specialized experience equivalent to the GS-4 in the Federal service. Specialized experience is defined as one or more of the following: performing a full range of standard clerical assignments and resolving recurring problems. Work consists of related steps, processes, or methods. Examples include performing administrative duties in support of the daily mission of an organization such as managing meeting schedules, reviewing incoming and outgoing mail, responding to routine inquiries from staff and customers, proofreading and finalizing correspondences, assist with tracking of budgetary obligations and expenditures; maintaining a file plan, or inputting, tracking or gathering data/information from various automated and non-automated systems.

-OR- Bachelor's degree or 4 years of successfully completed education above high school.

-OR- Combinations of successfully completed post-high school education (in excess of the first 60 semester hours) and specialized experience.

For GS-06: You must have one (1) year specialized experience equivalent to the GS-5 in the Federal service. Specialized experience is defined as one or more of the following: performing a full range of standard and non-standard clerical assignments and resolving a variety of non-recurring problems. Examples include implementing, monitoring, and maintaining various administrative and natural resources programs such as record keeping, central files, reports control, awards, timekeeping and related activities; responding to requests for information using discretion and tact and being mindful of sensitive and confidential issues; monitor and track budgetary obligations and expenditures; locating, assembling and composing information for various reports, inquiries, and non-technical correspondence; or reviewing documents and reports for completeness and entering information into an automated tracking system.

Education cannot be substituted for Specialized Experience at the GS-6 grade level.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

You must meet all qualification requirements by the closing date of the announcement.

Education

If using education to qualify, you must submit copies of all transcripts or a list of college courses that include hours and grades from an accredited U.S. college/university. See Required Documents section for more information.

Additional information

DOI uses E-Verify to confirm employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit E-Verify

Career Transition Assistance Plan (CTAP)/lnteragency Career Transition Assistance Program (ICTAP): These programs apply to employees who have been involuntarily separated from a Federal service position within the competitive service or Federal service employees whose positions have been deemed surplus or no longer needed. To receive selection priority, you must: 1) meet CTAP or ICTAP eligibility criteria; 2) be rated well qualified for the position with a score of 90 or above; and 3) submit the appropriate documentation to support your CTAP or ICTAP eligibility. For more information: CTAP or ICTAP

Males born after 12/31/59 must be registered for Selective Service

Travel and relocation expenses will not be paid by the Department of the Interior. Any travel, transportation and relocation expenses associated with reporting for duty in this position will be the responsibility of the selected employee.

The official worksite for the selectee is the duty station identified in this vacancy announcement. The selectee will typically report to this duty location on a regular and recurring weekly basis. The selectee may be allowed to telework with supervisor approval.

Certain incentives (such as Recruitment, Relocation or Student Loan Repayment) may be authorized to eligible selectees. If eligible and qualified, you may be offered a recruitment or relocation incentive. The decision to offer an incentive will be made on a case-by-case basis and is neither promised nor guaranteed. For information visit: Recruitment Incentive or Relocation Incentive or Student Loan Repayment.

This position is considered a career ladder opportunity, with a full performance level of GS-06. If selected at a lower grade level, you may be non-competitively promoted to the next grade level at the discretion of your supervisor and is contingent upon meeting regulatory and legal requirements for promotion, satisfactory performance, and the availability of higher-level work. Promotion is not guaranteed, and no promise of promotion is implied.

Benefits

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Once the application process is complete, we will review your application to ensure you meet the job requirements. To determine if you are qualified for this job, a review of your resume, supporting documentation and responses to the online questionnaire will be made. Your responses to the online questionnaire will be used to measure the degree to which your background matches the requirements for this position. Qualified applicants will be placed in one of three predefined categories: Best Qualified, Well Qualified and Qualified. However, your resume must support your responses to the scored occupational questionnaire, or your score may be lowered. Within these categories, applicants eligible for veteran's preference will receive selection priority over non-veterans. Candidates placed in the Best Qualified category will be identified for referral to the hiring manager and may be contacted for an interview.

Your answers to the online questionnaire will be used to evaluate your competencies in the following areas:

  • Customer Service (Clerical/Technical)
  • Interpersonal Skills
  • Self-Management
  • Technical Competence


In order to be considered for this position, you must complete all required steps in the process. In addition to the application and application questionnaire, this position requires successful completion of the following additional assessment: Subject Matter Expert Resume Panel Review. These assessments measure the critical competencies listed above that are required to successfully perform the job.

Required Documents

To apply for this position, you must submit a complete Application Package which includes:

Resume or Application. At a minimum, your resume MUST contain job title (include job series and grade, if federal), duties, starting and ending dates (month and year), hours worked per week, and salary. USAJOBS has a template to ensure a complete resume. https://www.youtube.com/watch?v=8YX7o1PBoFk

Your resume will be used to validate your responses to the assessment tool(s). Failure to provide required information will result in loss of eligibility. You are welcome to submit an optional cover letter.


Transcripts: If using education to qualify, submit a copy of ALL your college transcripts or a list of ALL college courses that include hours and grades from an accredited U.S. college/university. Upon selection, official transcripts must be received prior to appointment. If you are using education completed in foreign colleges or universities to meet qualification requirements, you must show that your education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university.

Veterans: If you are claiming veterans' preference you must submit a copy of your DD-214, 'Certificate of Release or Discharge from Active Duty,' (Member 4 copy is preferred), showing the dates of active duty, type of discharge, and character of service (must be honorable) OR written documentation from the armed forces that certifies you are expected to be discharged or released from active duty service in the armed forces under honorable conditions not later than 120 days after the date the certification is submitted.

If you are claiming 10-point veterans' preference, in addition to the documents specified above, you must submit documentation that supports your claim as shown on the back of the Application for 10-Point Veteran Preference. SF-15.

If you are claiming Sole Survivorship Veterans' Preference (SSP), please provide the documentation you received granting this preference.

Additional information on veterans' preference can be found in the www.fedshirevets.gov/job-seekers/special-hiring-authorities/.

Career Transition Assistance Program (CTAP) or interagency Career Transition Assistance Program (ICTAP) eligibles: Submit documentation verifying your CTAP/ICTAP eligibility - this includes a copy of the agency notice and your most recent SF-50 noting current position, grade level and duty location.

Please note that documents selected for transfer from your USAJOBS profile are NOT automatically added to your application. You need to transfer your document(s) in the 'Documents' step during the application process.

Hard copy paper supplemental documents, submitted without prior Human Resources approval, will be considered as an incomplete application.

Required documentation must be submitted by 11:59 p.m. Eastern Time, on the closing date of this announcement.

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

How to Apply


THIS IS AN ONLINE APPLICATION PROCESS THROUGH USAJOBS. Your application package must be submitted by 11:59 PM Eastern Time by 08/27/2025. If you need assistance in applying on-line, please contact the HR Office at jbroyles@blm.gov. If applying on-line poses a hardship for you (i.e. you do not have access to the Internet) you must contact us prior to the closing date of the announcement for an alternative method of applying.

YOU MUST HAVE OR CREATE A PROFILE IN USAJOBS. Your profile must contain a current resume for submission. See Required Documents section for what to include in your resume.

INSUFFICIENT INFORMATION COULD RESULT IN AN INELIGIBLE RATING.

The USAJOBS Resume Builder was designed to ensure that your resume includes the standard information needed. The Resume Builder is an available tool when you login to your USAJOBS account.

  1. Review the Appointment Eligibility Criteria: The eligibility section of the application process is designed to allow you to choose how you wish to be considered for this vacancy announcement. You will ONLY be considered for the appointment eligibilities that you selected. You must provide proof of your eligibility to be considered.
  2. You must submit a resume and also complete the online application and assessment questionnaire and submit the documentation specified in the Required Documents section.
  • To begin, click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application.
  • Follow the prompts to select your resume and/or other supporting documents to be included with your application package. You will have the opportunity to upload additional documents to include in your application before it is submitted. Your uploaded documents may take several hours to clear the virus scan process.
  • After acknowledging you have reviewed your application package, complete the Include Personal Information section as you deem appropriate and click to continue with the application process.
  • You will be taken to the online application which you must complete in order to apply for the position. Complete the online application, verify the required documentation is included with your application package, and submit the application.
  • The eligibility portion of the application process is designed to allow you to choose how you wish to be considered for this announcement. You may choose more than one eligibility. You must provide proof of your eligibility and will only be considered for the questions that you answer "yes".
  • Please note, your eligibility will be based solely on the selections you have indicated in this section. You must provide the supporting documentation to support your claim to be considered. You may choose more than one eligibility in this section.
  • To view the assessment questionnaire, click here: https://apply.usastaffing.gov/ViewQuestionnaire/12497103

To verify the status of your application, log into your USAJOBS account (Welcome | Login.gov), all of your applications will appear on the Welcome screen. The Application Status will appear along with the date your application was last updated. For information on what each Application Status means, visit: https://help.usajobs.gov/how-to.

FOLLOW UP. Check your application status before the announcement closes. It is your responsibility to ensure that a complete application (including a resume, on-line questionnaire, and applicable supplemental documentation) is received by 11:59 PM Eastern Time on 08/27/2025. NOTE: Technical problems may take at least 1 business day to resolve; therefore, you are highly encouraged to complete the application process prior to the closing date.

Agency contact information

Jordan Broyles
Address
BLM Montana State Office
BLM Montana State Office, MT-933
Branch of Human Resources
5001 Southgate Drive
Billings, MT 59101
US
Learn more about this agency

Next steps

You can track the progress of your application package via your USAJobs account. You will receive an acknowledgement email from USAJobs that your submission was successful once we have received your online questionnaire, resume, and any supporting documentation. You will be notified of the status of your application and/or referral to the hiring official via your USAJobs account after the evaluation process is complete. You will be contacted if further evaluation or interviews are required.

More than one position may be filled from this announcement, at the discretion of Federal hiring officials. Department of the Interior may share the list of eligible candidates with other Federal agencies/departments, authorized to appoint new employees under the same hiring procedures if the position is in the same: job series, grade level, promotion potential, and in the same geographic locations (including the same metro/commuting area) provided herein. You will have the opportunity to "opt-in" to appear on a shared list. "Opt-in" does not guarantee your application will be shared, but you will be contacted in the event your application is shared.


Note: We cannot accept applications on behalf of Federal Agencies. Application instructions are listed within the Job Description.