Administrative Support Assistant (OA) Job in Napa, CA

Vacancy No. BOR-CGB-24-12438195-DE-AD Department Bureau of Reclamation
Salary $49,262.00 to $64,037.00 Grade 5 to 5
Perm/Temp Permanent FT/PT Full-time
Open Date 6/7/2024 Close Date 6/21/2024
Job Link Apply Online Who may apply Public
Locations:
Napa, CA


Job Description (Please follow all instructions carefully)

Summary

Reclamation is seeking a career professional looking for an opportunity to capitalize on their expertise as a Administrative Support Assistant (OA). Make a difference in the West by assisting in meeting increasing water demands while protecting the environment.

Duty Location: Napa, California

Duties

  • Performs variety of office support functions such as office automation, timekeeping, and scheduling.
  • Assists with in-processing of new personnel.
  • Servies as timekeeper for the Lake Berryessa field office.
  • Answers calls and refers to appropriate staff members.
  • Operates and monitors a two-way radio system, maintaining contact with employees in the field.
  • Assists the concessions management staff in the processing of related paperwork and database management.
  • Receives mail items and ensures routing by subject matter.
  • Maintain files in accordance with current authorized filing system.
  • Uses office automation applications for word processing, time and attendance, filing, scheduling, etc.
  • Performs other duties as assigned within this classification.

Requirements

Conditions of Employment

  • You must be a U.S. Citizen or U.S. National.
  • You must be suitable for federal employment, determined by a background investigation.
  • You must submit a resume and supporting documentation (see Required Documents).
  • You must submit eligibility documents for veterans' consideration (see Required Documents).
  • You must meet any minimum education and/or experience requirements (see Qualifications).
  • You must submit copies of your school transcript(s) to verify education requirements (see Qualifications/Education).
  • Must obtain and maintain a valid state-issued driver's license.
  • Required to wear the prescribed Reclamation uniform while performing duties.
  • A typing proficiency of at least 40 words per minute (WPM) is required.
  • May be required to work overtime on an as needed basis.

Qualifications

To be rated as qualified for this position, the HR Office must be able to determine that you meet the education and/or specialized experience requirements - this information must be clearly supported in your resume.

Specialized Experience: To qualify at the GS-05, you must possess one year of specialized experience equivalent in difficulty and complexity to at least the GS-04 level in federal service which includes, but not limited to: performing a variety of administrative support and clerical duties in areas such as office automation, records maintenance, and customer service; utilizing administrative regulations, policies, procedures, guidelines; serving as timekeeper for supported staff.

-OR-

Education: Four years of education above the high school level obtained in an accredited business, secretarial or technical school, junior college, college, or university.

-OR-

Combination of Education and Experience: A combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100%. To compute the percentage of the requirements, divide your total months of experience by 12. Then divide your semester hours of education beyond two years (total semester hours minus 60) by 60. Add the two percentages.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

You must meet all Eligibility and Qualification requirements, including any selective placement factors (if applicable) by 06/21/2024.

Education

This vacancy announcement allows substituting education for experience at the GS-05 grade level.

Applicants must submit a copy of college transcript(s) (unofficial copy is acceptable) to support claimed education if substituting education for experience. Transcripts must include the name of the college or university and date the degree was conferred. A typed list of courses, grades, semester/quarter hours, GPA, etc. will not be accepted. Non-submission may result in being rated not qualified for the position.

You will be required to provide official college transcripts to verify educational qualifications, if selected. An official transcript must be sent directly from the University's Registrar's office and must be provided from the institution awarding the degree. Academic transcripts certified by notary publics are NOT official. Official transcripts must be submitted prior to reporting to work as a condition of employment. Failure to submit official transcripts may be grounds for dismissal or rescission of the job offer.

Accreditation: Only education from an accredited college or university recognized by the Department of Education is acceptable to meet education requirements or to substitute for experience, if applicable. For additional info, refer to the Office of Personnel Management and U.S. Department of Education.

Foreign Education: To receive credit for education completed outside the United States, you must show proof that the education has been submitted to a private organization that specializes in interpretation of foreign educational credentials and such education has been deemed at least equivalent to that gained in conventional U.S. education programs. For additional info, refer to the U.S. Network for Education Information.

Additional information

You may be required to serve an initial probationary period. Current, permanent Federal employees who are selected from this announcement may be required to serve a probationary period.

Reclamation has determined that the duties of this position are suitable for telework and you may be allowed to telework with supervisory approval..

If otherwise eligible and qualified, you may be offered a recruitment or relocation incentive. The decision to offer an incentive will be made on a case-by-case basis and is neither promised nor guaranteed. For information, visit: Recruitment Incentive or Relocation Incentive..

If otherwise eligible and qualified, you may request consideration for a Superior Qualifications Appointment. For information, visit: OPM Fact Sheet.

Related non-Federal experience or related experience as retired members of the uniformed services may be credited towards computing entitlement to leave accrual, at managerial discretion, providing that experience meets certain criteria. This provision allows new employees to earn annual leave at a higher rate than would otherwise be allowed. (5 Code of Federal Regulations, 630). For information, visit: Creditable Service for Annual Leave

DOI uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including applicant rights and responsibilities, please visit https://www.e-verify.gov/

This position is designated as a LOW-RISK position. It requires a fully completed and favorably adjudicated SF85 Background Investigation (T1 or equivalent) that is current (within the last 5 years). This is a condition of employment.

Male applicants born after December 31,1959 must certify registration with the Selective Service System or that the applicant is exempt from having to do so under the Selective Service Law. Go to: https://www.sss.gov

This is a bargaining unit position.

Additional vacancies may be filled using this job announcement.

Benefits

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Category rating and selection procedures will be used to evaluate applications from this announcement. If an applicant meets the basic qualification requirements, his/her on-line responses to the vacancy assessment questionnaire will be used to determine the quality and extent of his/her experience, education, training, etc., for placement in one of the following categories: 1) Best Qualified, 2) Well Qualified, and 3) Qualified. Qualified candidates will be assigned a numerical score on a scale of 70-100. The Category Rating Process does not add veterans' preference points or apply the "rule of three" but protects the rights of Veterans by placing them ahead of non-preference eligibles within each quality category. Veterans' preference eligibles who meet the minimum qualification requirements and who have a compensable service-connected disability of at least 10 percent will be listed in the highest quality category (except in the case of scientific or professional positions at the GS-09 level or higher).

Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), the responses you provide to the application questionnaire, and the result of the additional assessments required for this position. You will be assessed on the following Competencies (knowledge, skills, abilities, and other characteristics):

  • Accountability
  • Attention to Detail
  • Customer Service
  • Decision Making
  • Flexibility
  • Integrity/Honesty
  • Interpersonal Skills
  • Learning
  • Reading Comprehension
  • Reasoning
  • Self-Management
  • Stress Tolerance
  • Teamwork
  • Technical Competence


To be considered for this position, you must complete all required steps in the process. In addition to the application and application questionnaire, this position requires an online assessment. The online assessment measures critical general competencies required to perform the job.

The technical assessment(s) includes a cut score based on the minimum level of required proficiency in critical general competencies. You must meet or exceed the cut score to be considered. You will not be considered for the position if you score below the cut score or fail to complete the assessment. Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Cheating on the online assessment may also result in your removal from consideration.

The application questionnaire can be previewed here: https://apply.usastaffing.gov/ViewQuestionnaire/12438195

Applicants who apply under this job opportunity announcement agree to have their application, associated documents and applicable personal information shared with other Bureaus/Offices within the Department of the Interior (DOI) who have vacancies with the same occupational series, grade, full performance level and in the same geographic location(s). Applying to this announcement does not replace the need to apply to other job opportunity announcements for which you wish to receive consideration. You may choose to opt in of having your information shared with other agencies when applying for this position. If an agency requests a copy of the certificate you are placed on, you will be notified accordingly.

Required Documents

Please submit the supporting documents outlined below applicable to your claimed eligibility status and the position and grade to which you are applying. Failing to submit required documents will result in non-consideration due to an incomplete application package.

RESUME: You must submit a resume that demonstrates how skills and experiences through job duties meet the qualifications and requirements listed in the job announcement to be considered for the job. Each job experience must include dates of employment including start and end dates (month and year), work schedule (full-time or part-time), and hours worked per week. For more information, click here.

TRANSCRIPTS: Required for applicants using education as a basis for qualifications.

VETERANS: If you are entitled to veterans' preference, you must submit a copy of your latest Certificate of Release or Discharge from Active Duty, DD-214 (copy indicating character of service) or other proof of your service which includes character of service. If claiming disability preference, you must also submit the disability letter from the Department of Veterans Affairs or Armed Service and the Application for 10-Point Veteran Preference, Standard Form 15. For more information, click here.

CAREER TRANSITION PROGRAMS: Permanent Federal employees who are surplus, displaced, or involuntarily separated. You must submit a copy of their most recent performance appraisal, proof of eligibility, and most current SF-50 noting position, grade level, and duty location with their application. To be considered under CTAP/ICTAP, you must be well-qualified (i.e., meet the minimum qualification requirements, including selective factors, education and experience requirements) and score at least 85.0 on the assessment questionnaire as established, and be able to perform the duties of the position upon entry. For more information, click here.

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

How to Apply

Applications (resume, assessment questionnaire, and supporting documentation) for this vacancy MUST be received online BEFORE midnight Eastern Time (Washington, DC time) on 06/21/2024. To apply, click the blue APPLY ONLINE button at the top of the page.

Do not submit photographs with the application package. Documents with photographs may not be seen by hiring officials - applicant must remove any images from badges, licenses, etc.

Agency contact information

BOR CA Great Basin Human Resources Office
Phone
916-978-5476
Fax
916-978-5563
Email
mpjobs@usbr.gov
Address
CCAO
Bureau of Reclamation
7794 Folsom Dam Road
Folsom, CA 95630
US
Learn more about this agency

Next steps

Upon successful submission of the application packet, applicants will receive a confirmation email from USAJOBS. If this email confirmation is not received by the applicant, the application has not yet been accepted by the system.

After all application packages have been received, resumes and supporting document(s) will be reviewed to ensure applicants meet the basic qualification requirements. Each applicant who meets the basic qualifications will be further evaluated on the information provided in the resume, application questionnaire, and other assessment criteria identified in the "How You Will Be Evaluated" section above. Best-qualified applicants will be referred to the selecting official. After making a tentative job offer, a suitability and/or security background investigation will be conducted. A final job offer is typically made within 40 days after the deadline for applications. Applicants should monitor their status for positions with the Bureau of Reclamation by regularly checking their public status notifications in the USAJOBS profile.


Note: We cannot accept applications on behalf of Federal Agencies. Application instructions are listed within the Job Description.