Administrative Support Assistant (OA) Job

Vacancy No. PWR-24-OCR-0303-6-7-MP Department National Park Service
Salary $44,117.00 to $63,733.00 Grade 6 to 7
Perm/Temp Permanent FT/PT Full-time
Open Date 7/15/2024 Close Date 11/15/2024
Job Link Apply Online Who may apply Public
Locations:
Crescent City, CADeath Valley, CAMammoth Lakes, CAMineral, CA


Job Description (Please follow all instructions carefully)

Summary

THIS IS AN OPEN CONTINUOUS ANNOUNCEMENT. This type of announcement provides the National Park Service with a readily available source of applicants when vacancies occur. Eligibility and qualifications will be verified when there is a vacancy for the location and grade for which you applied. Positions may be filled at one or more of the duty locations included in this announcement.

This job is open to

Clarification from the agency

This announcement is open to current federal career/career conditional employees with competitive status, LMWFA, CTAP/RPL/ICTAP, VEOA eligibles, 30 percent or More Disabled Veterans, Certain Former Overseas Employees, Military Spouses, Interchange Agreement and Other Miscellaneous Authorities, People with Disabilities, Peace Corps and VISTA, Reinstatement eligibles, Public Land Corps, and VRA eligible candidates.

Duties

The following duties are listed at the full performance GS-07 level:

  • Provides administrative support to unit staff which may include travel arrangements, payroll, and personnel actions.
  • Provides administrative oversight of various business processes, which may include processing financial, procurement, property, personnel, and other administrative instruments for staff.
  • Ensures agency compliance with specialized area or program laws, rules, and regulations.
  • Prepares and reviews correspondence, reports, and standard operating procedures.
  • Prepares and develops meeting materials, briefing papers, and attends meetings with leadership to coordinate, explain, or provide guidance on specialized area or program as necessary.
Duties will be developmental in nature when filled below the full performance level. Promotion to the full performance level is neither guaranteed nor implied and will be based solely on your ability to satisfactorily perform the work of the position, existing work at the higher grade level, and recommendation by the position's supervisor.

This is an OPEN CONTINUOUS ANNOUNCEMENT and will remain open until November 15, 2024. The initial cut-off date for referral of eligible applications will be July 31, 2024, with subsequent cut-off dates on the 15th and the last day of each month. Eligible applications received after that date will be referred at regular intervals or as additional vacancies occur on an as-needed basis until positions are filled. Initial consideration will be given to candidates whose applications have been received before the first cut-off date. Qualification and/or time-in-grade requirements must be met for those applications submitted by the first cut-off date.

Some positions are career seasonal. The nature of seasonal work may vary from year to year, which is generally based on budget, workload, and/or weather. A career seasonal work schedule provides for at least 26 weeks (13 pay periods) of full-time work, and as many as 26 weeks (13 pay period) of non-duty/non-pay time per year as determined by management. The non-pay time for these positions may be two weeks to six months but is expected to be two consecutive weeks between (ex. October and December). See locations below for non-pay time. You will have the option to continue your health coverage while in non-pay status.

Positions may be filled in the following duty locations:

Cabrillo NM- San Diego, CA, GS-06/07, Perm Career-Seasonal: Non-pay expected for 2 weeks between Dec-Jan, for additional info contact Jeffrey Aarnio
Crater Lake NP- Crater Lake, OR, GS-06/07, Perm FT, for additional info contact Valerie Steffen
Death Valley NP- Death Valley, CA, GS-06/07, Perm FT, for additional info contact Alicia Alvarado
Devils Postpile NM- Mammoth Lakes, CA, GS-06/07, Perm Career-Seasonal: Non-pay expected from 1 December-1 February, for additional info contact Rebecca Wong
Hawaii Volcanoes NP- Hawaii National Park, HI, GS-06/07, Perm FT, for additional info contact Jack Corrao
Hawaii Volcanoes NP- Hawaii National Park, HI, GS-06/07, Perm Career-Seasonal: Non-pay expected for 2 weeks between Apr-May, for additional info contact James Sutton
Joshua Tree NP- Twentynine Palms, CA, GS-07, Perm FT, for additional info contact Jane Rodgers
Joshua Tree NP- Twentynine Palms, CA, GS-06/07, Perm Career-Seasonal: Non-pay expected for 2 weeks between May-June, for additional info contact Lourdes Gardner
Lake Mead NRA- Boulder City, NV, GS-07, Perm FT, position requires a Non-Critical Sensitive/Moderate Risk background investigation, for additional info contact Trouper Snow
Lassen Volcanic NP- Mineral, CA, GS-06/07, Perm FT, for additional info contact Alice Rush
Lewis & Clark NHP- Astoria, OR, GS-06/07, Perm FT, for additional info contact Denise Louie
Mount Rainier NP- Ashford, WA/Longmire, WA, GS-06/07, Perm FT, for additional info contact Sarah Waterworth
Nez Perce NHP- Spalding, ID/ Walla Walla, WA/ Wisdom, MT, GS-06/07, Perm FT, for additional info contact Terri Martin-Goeshel
Olympic NP- Port Angeles, WA/Forks, WA, GS-06/07, Perm FT, for additional info contact Glen Fickbohm and Lee Snook
Pearl Harbor NM- Honolulu, HI, GS-07, Perm FT, for additional info contact Andrew Regopoulos
Redwood NP- Crescent City, CA/Orick, CA, GS-06/07, Perm Career-Seasonal: non-pay expected for 2 weeks in February, for additional info contact John Christopher
San Francisco Maritime NHP- San Francisco, CA, GS-06/07, Perm-FT, for additional info contact Jonathan Dille
Sequoia and Kings Canyon NPs- Sequoia NP, CA, GS-06/07, Perm-FT, for additional info contact Sintia Kawasaki-Yee
Yosemite NP- Yosemite, CA, GS-07, Perm FT, for additional info contact Jin Prugsawan Harlow
Yosemite NP- Yosemite, CA, GS-07, Perm Career-Seasonal: non-pay expected for 2 weeks in January, for additional info contact Jesse McGahey
Yosemite NP- Yosemite, CA, GS-06/07, Perm Career-Seasonal: non-pay expected for 2 weeks in December, for additional info contact Chad Anderson

Requirements

Conditions of Employment

  • U.S. Citizenship required.
  • Appointment subject to background investigation and favorable adjudication.
  • Meet Selective Service Registration Act requirement for males
  • Selectee will be required to participate in the Direct Deposit Electronics Funds Transfer Program.
  • Any individual who is currently holding, or has held within the previous 52 weeks, a General Schedule position under non-temporary appointment in the competitive or excepted service, must meet time-in-grade requirements (must have served 52 weeks at the next lower grade or equivalent in the Federal service); with few exceptions as outlined in 5 CFR 300.603(b). Time-In-Grade requirements also apply to former Federal civilian employees applying for reinstatement who have had a break in service of less than one year, as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointments. Time-in-grade does not apply to new excepted service appointments. Time-in-grade requirements must be met by the closing date of this announcement.
  • If you are a new employee in the Federal government, you will be required to complete a one-year probationary period.
  • You may be required to work on-call, evenings, weekends, holidays, overtime and/or shift work.
  • You may be required to complete training and obtain/maintain a government charge card with travel and/or purchase authority.
  • Applicants must be at least (1)18 years old or (2) at least 16 years old and: (a) Have graduated from high school or been awarded a certificate equivalent to graduating from high school; or (b) Have completed a formal vocational training program; or (c) Have received a statement from school authorities agreeing with their preference for employment rather than continuing their education; or (d) Be currently enrolled in a secondary school and either work only during school vacation periods or work part-time during the school year under a formal student employment program.

Qualifications

All qualifications must be met by initial or subsequent cut-off date (based on receipt of application) unless otherwise stated in this vacancy announcement.

Credit will be given for all appropriate qualifying experience. For current Federal employees, if hours worked per week are not included on your resume, you must submit a non-award SF-50 for each federal position listed as part of your application to be used to validate your work schedule and determine the amount of qualifying experience that you will be granted. An award SF-50 will not be acceptable documentation for which to consider your amount of qualifying experience. For all other applicants who are not current federal employees, your resume must state either "full-time" (or "40 hours a week") or "part-time" with the number of hours worked per week to ensure proper crediting of specialized experience. Failure to adequately provide information needed to determine number of hours worked in each position may result in that time not being credited when evaluating qualifying experience.

For periods of time that reflect military service, the DD-214 or Statement of Service is sufficient to meet the full and/or part-time hours requirement as the service dates will be reflected.

SELECTIVE FACTOR: This position performs office automation duties, and requires the incumbent to type 40 words per minute (WPM) typing speed. Words per minute are based on a 5 minute sample with three or fewer errors. Applicants must submit supporting documentation and/or self certification. Candidates who do not meet this requirement or fail to submit supporting documentation with their application will receive no further consideration for this position.

EXPERIENCE:
For the GS-06 level: Applicants must have one year of specialized experience equivalent to at least the GS-05 grade level; OR one full year (18 semester/27 quarter hours) of successfully completed graduate level education if the coursework is directly related to the work of the position; OR Combinations of graduate level education that is directly related to the position and specialized experience. The education must have been obtained in an accredited college or university.

Examples of specialized experience are: Provide support and assistance processing a wide variety of requisitions; Reconcile purchases and maintain files in accordance with Federal regulations and agency directives; Process incoming and outgoing mail; Establish and maintain the unit's files, accountable property inventories, records, etc. (hardcopy and/or electronic format); and/or Use automated software to produce reports, correspondence and other written documents in draft form.

For the GS-07 level: Applicants must have one year of specialized experience equivalent to at least the GS-06 grade level; OR One full year (18 semester/27 quarter hours) of successfully completed graduate level education if the coursework is directly related to the work of the position; OR Combinations of graduate level education that is directly related to the position and specialized experience. The education must have been obtained in an accredited college or university.

Examples of specialized experience are: Performing a wide variety of advanced administrative functions such as advising employees on payroll regulations and serving as payroll coordinator; Serving as liaison with Human Resources by preparing and entering personnel actions, processing employee paperwork, and coordinating background investigations; Serving as the technical advisor for travel processes and regulations; Advising on procurement; and performing budget and financial management by collecting data for a budget, making recommendations, tracking expenditures, creating budgetary reports, and reconciling an organization's budget.

Volunteer Experience: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Documentation for the Land Management Workforce Flexibility Act (LMWFA) eligibility, submission of ALL SF-50s and performance information for each period of temporary/term employment that qualifies for LMWFA. Performance documentation can be obtained by contacting the supervisors for the positions you served in during your 24 months. If they did not complete performance appraisals ask them to provide a statement of performance for each period of service. The statement must specify the dates for each employment period and your level of performance (dates should match the dates on the SF-50s).

Education

To qualify based on education, you must submit a legible copy of transcripts from an accredited institution with your name, school name, credit hours, course level, major(s), and grade-point average or class ranking. Transcripts do not need to be official, but if you are selected for this position and you used your education to qualify, you must provide official transcripts before you begin work.

If you are using education completed in foreign colleges or universities to meet qualification requirements, you must show that your education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university.

Additional information

The display of a salary range on this vacancy shall not be construed as granting an entitlement to a higher rate of pay.

*A cost of living allowance (COLA) is currently authorized for positions located in Hawaii. Current rates listed HERE .

This announcement may be used to fill additional positions if identical vacancies occur within 90 days of the issue date of the referral certificate.

Physical Demands: The work is mostly sedentary.
Working Conditions: The work is generally performed in an office setting.

The National Park Service has determined that the duties of this position are suitable for telework and the selectee may be allowed to telework with supervisor approval.

Positions filled from this announcement may be a bargaining or a non-bargaining unit position.

A Recruitment Incentive May Be Authorized for a newly selected employee when appointed to a permanent, temporary, or term position. A Federal employee who is transferring to the National Park Service from another component, bureau or Federal agency and who does not meet the conditions under 5 CFR 575.102 is not eligible for a recruitment incentive.

A Relocation Incentive May Be Authorized for a Federal employee when the employee must move, as directed by the National Park Service (NPS) either through a management directed reassignment or selection for employment, to a different location at least 50 miles away from the one where his/her position of record held at time of selection is currently located, due to a need of the NPS. A relocation incentive is not the same as a Permanent Change of Station (PCS) move and, as such, may be granted in conjunction with one another.

ICTAP/CTAP Clearance- Current surplus and current or former displaced Federal individuals who have special priority selection rights under the Agency Career Transition Assistance Program (CTAP) or the Interagency Career Transition Assistance Program (ICTAP) must be well qualified for the position to receive consideration for special priority selection. Well qualified means that the applicant meets the following: OPM qualification standards for the position; all selective placement factors, where applicable; special qualifying conditions that OPM has approved for the position, where applicable; is physically qualified with reasonable accommodation, where appropriate to satisfactorily perform the duties of the position upon entry; and is rated by the organization at least at the well qualified level on all competencies. Federal employees seeking CTAP/ICTAP eligibility must submit proof that they meet the requirements of 5 CFR 330.605(2) for CTAP and 5 CFR 330.704 for ICTAP. This includes a copy of the agency notice, a copy of their most recent Performance Rating, and a copy of their most recent SF-50 noting current position, grade level, and duty location. Please annotate your application to reflect that you are applying as a CTAP/ICTAP eligible.

Benefits

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

You will be evaluated based on how well you meet the qualifications listed in this vacancy announcement. Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), the responses you provide on the application questionnaire, and the result of the additional assessments required for this position. A review of your resume and supporting documentation will be made and compared against your responses to the Assessment Questionnaire to determine if you are qualified for this job. If your resume is incomplete or does not support the responses provided in the Assessment Questionnaire, or if you fail to submit all required documentation, you will be rated 'ineligible', 'not qualified', or your score will be adjusted accordingly. If a determination is made that you have inflated your qualifications or experience, you can lose consideration for this position. Please follow all instructions carefully; errors or omissions can affect your rating.

Candidates who apply under Competitive Merit Promotion procedures will undergo a quality review to determine if they are highly qualified based on the content of their resume and their responses to the questionnaire. Best qualified candidates will be referred if all required supporting documentation has been provided.

Candidates who apply under Noncompetitive Merit Promotion procedures will undergo a quality review to determine if they are minimally qualified based on the content of their resume and their responses to the questionnaire. Qualified candidates will be referred if all required supporting documentation has been provided.

You will be evaluated on the following competencies:

  • Administration and Management
  • Computer Skills
  • Financial Management
  • Oral Communication
  • QTMATE
  • Writing

In order to be considered for this position, you must complete all required steps in the process. In addition to the application and application questionnaire, this position requires successful completion of additional assessments, including a job-related technician assessment (QTMATE). These assessments measure the critical competencies listed above that are required to successfully perform the job.

Please submit 1) a copy of your most recent performance appraisal/evaluation and 2) a list of any awards (e.g. superior performance awards, special act or achievement awards, quality step increase, etc.) you received in the last 5 years. Any performance appraisal/evaluation and award documentation you provide will be forwarded to the selecting official. The selecting official will review this documentation and give it due weight consideration during the overall selection process.

If you do not have your most recent performance appraisal/evaluation, please submit a statement as to why it is not available. Please indicate if any prior performance appraisals/evaluations were at an acceptable level.

Required Documents

The following documents are required and must be submitted by 11:59 PM (EST) on 11/15/2024.

  1. Resume which includes a list of all significant jobs held and duties performed, with dates specified in month and year format, complete work addresses, supervisors name and phone number, and the resume must reflect either full-time or 40 hours per week. If a part-time work schedule is reflected, annotate hours per week worked. The hours must be annotated to ensure proper crediting of specialized experience. If military or civilian, please include your rank and/or grade
  2. Complete All Required Assessments.
  3. Typing certification/Test (40 WPM for a 5-minute test, with 2 or fewer errors)
  4. Merit Promotion Eligibility Documentation:
    • Current and former federal employees must submit a copy of their latest SF-50 "Notification of Personnel Action" reflecting career or career-conditional status in the competitive service (Tenure 1 or 2), position title, series, grade and an additional SF-50 showing highest permanent grade ever held, if not reflected on your latest SF-50. Examples of acceptable SF-50s include: Promotion, Within Rate Increases (WRI/WGI), or Appointment SF-50s. Do not submit an Award SF-50 as it does not provide the needed information.
    • Documentation for the Land Management Workforce Flexibility Act eligibility, which includes ALL Appointment AND Termination SF-50s for EACH appointment as well as ALL performance evaluations, for each qualifying period of temporary employment claimed.
  5. Other Supporting Documents, if applicable, such as:
    • Veterans Preference Documentation:
      • If you are a Discharged, Non-Disabled Veteran, you must submit a copy of your DD-214(s) showing character of discharge (Member 4 copy), or other Documentation of Service and Separation under Honorable Conditions, as listed on the SF-15. If you don't have your DD-214(s), you may request it after discharge from the National Archives.
      • If you are a veteran within 120 days of discharge, you must submit signed documentation from the Armed Forces certifying: 1) your expected release/retirement from active duty, 2) under honorable conditions, 3) your pay grade/rank/rate at time of discharge, 4) dates of active duty service, 5) any campaign or expeditionary medals received, & 6) dated within 120 days of your separation.
      • If you are a Disabled Veteran, Purple Heart Recipient, or Mother or Spouse of a Disabled or Deceased Veteran, you must submit all additional proof required by the SF-15, and if applicable, a completed SF-15. You may request a copy of your Department of Veterans Affairs letter from www.ebenefits.va.gov or call 1-800-827-1000 to establish proof of disability.
    • Performance Appraisals and Awards:
      • All applicants must submit their most recent performance appraisal showing the official rating of record and signed by a supervisor. If submitting a performance appraisal not dated within the last 18 months, a statement as to why it is the most recent must be submitted. If no performance appraisal is available, applicants must submit a statement as to why it is not available (including if any prior performance appraisals/evaluations were at an acceptable level).
  6. College transcripts, if qualifying based on education.
  7. Documentation for Interagency/Career Transition Assistance Plan consideration if you are a displaced Federal employee within the local commuting area. You must include: 1) Proof you are a displaced Federal employee, e.g., RIF Separation Notice, Notice of Proposed Removal, etc; 2) SF-50s (Notifications of Personnel Action) showing career/conditional tenure competitive status, promotion potential and duty location; and 3) your most recent performance appraisal. To exercise selection priority, displaced or surplus Federal employees must be rated well-qualified or above 85 on the rating criteria for this position.
  8. Non-competitive or Special Hiring Authority. Applicants who are eligible to be considered based on a Non-competitive or Special Hiring Authority (i.e. Schedule A, VRA, Peace Corps, AmeriCorps & Vista volunteers, Former PLC Members, Certain Military Spouses, 30% or More Disabled Veterans must submit appropriate documentation to verify your eligibility.
Failure to submit any of the above-mentioned required documents will result in loss of consideration due to an incomplete application package. It is your responsibility to ensure all required documents have been submitted.

Do not submit photographs with your application package. Documents with photographs may not be seen by hiring officials - you must remove your image from any badges, licenses, etc.

Do not upload Adobe portfolio documents. Adobe portfolio documents are not viewable by our agency's staffing offices.

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

How to Apply

To apply for this position: You must complete the occupational questionnaire and submit the documentation specified in the Required Documents section below. To receive consideration, the complete application package must be submitted by 11:59 PM (EST) on 11/15/2024. You must provide documentation to support your claim for each eligibility selected. Please review the required documentation listed in the eligibilities language to ensure you submit the appropriate information. Note: You will only be marked eligible for those eligibilities that you selected and provided the appropriate supporting documentation.

WE DO NOT ACCEPT HARD-COPY OR E-MAIL APPLICATION PACKAGES.

  1. Select Apply. If you are not logged in, you will be prompted to login or create an account.
  2. Prompted to Start the Application Process by selecting "Start Application."
  3. Select or add the resume you want to use for this application. Click here on how to build a resume in USAJOBS.
  4. Select documents you want included in this application.
  5. Review package to acknowledge your documents were reviewed.
  6. Select if you want to include your demographic information.
  7. After reading and certifying the application is true and submitted in good faith, select "Continue to Agency Site."
  8. Follow onscreen prompts and instructions to complete your application.
  9. Add the supporting documents by indexing your documents with the dropdown.
    • Upload any missing required documents or optional documents.
  10. Review and Submit Application.
  11. While logged in, you can check the status of your application by selecting "+" next to the job title for this position.
  12. You can review or revise your application at any point during the open period of the announcement.
    • To update an application, you should log into your USAJOBS account and select "+" next to the job title for this position. Select "Update Application" for this job.
    • Note: When you click Update Application, you will be prompted to re-select your documents from USAJOBS. Documents submitted with the first application will no longer be associated with the applicant record. So it is important that you select all documents you want to use in the re-application.

Agency contact information

Erika Weber
Address
Pacific West Regional Office, Interior Regions 8, 9, 10, and 12
Interim Office 909 First Avenue, Suite 500
Seattle, WA 98104
US
Learn more about this agency

Next steps

Once the Occupational Questionnaire is received you will receive acknowledgement that your submission was successful. If you are among the most qualified candidates and your name is referred to the hiring official, you may be contacted directly for a possible interview. You will be notified of the status of your Application Package at the time candidates are referred for consideration, and when the selection process is complete.


Note: We cannot accept applications on behalf of Federal Agencies. Application instructions are listed within the Job Description.


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