Advancement Operations Manager Job in Washington, DC

Vacancy No. 25R-DT-312169-MPA-NMAAHC Department Smithsonian Institution
Salary $142,488.00 to $185,234.00 Grade 14 to 14
Perm/Temp Permanent FT/PT Full-time
Open Date 2/12/2025 Close Date 2/26/2025
Job Link Apply Online Who may apply Status Candidates
Locations:
Washington, DC


Summary

The Smithsonian Institution is the world’s largest museum, education, and research complex, with 21 museums and the National Zoo—shaping the future by preserving heritage, discovering new knowledge, and sharing our resources with the world. The National Museum of African American History & Culture (NMAAHC) is a national museum for the study and exhibition of African American history and culture.

More than one selection may be made from this announcement.

This job is open to

Clarification from the agency

Current Smithsonian Institution Internal Employees/Agency Employees Only may apply including current Smithsonian Institution employees with Federal career/career-conditional status or eligibility. More than one selection may be made from this announcement.

Duties

The Advancement Operations Manager provides donor and donation management, database and systems management and supervision. 

In this position, you will:

  • manage and oversee all gift processing functions and procedures, including timely entry of donations, review of gift documentation and issuance of acknowledgement letters. Track the Museum’s total fundraising performance, number of gifts, overall fundraising status, and year-to-date fundraising performance.
  • oversee and manage all the processes required for gift acknowledgement and receipting according to IRS rule 1771, IRS regulations and “Donor Bill of Rights.” This includes ensuring that gift recording and acknowledgement systems are in place that for accurate and timely execution.
  • act as primary liaison between the Smithsonian’s and NMAAHC’s finance teams to ensure financial reconciliation for monthly reporting and the annual audit. Serve as the principal advisor to the Chief Advancement Officer on all matters associated with audits.
  • work closely with the Chief Advancement Officer, prepare budget estimates for senior staff and program directors for various budgets and budget calls from central administration. Assist staff in developing budget estimates for Federal and Trust budgets for budget calls, internal use and gifts, grants and contracts. Provide management officials with procedural and regulatory guidance concerning availability of or limitations on the use of funds.
  • ensure the integrity, consistency, and accuracy of data. Design, run and maintain reports and queries to monitor the integrity of data stored in the database.
  • oversee the development and implementation of policies and procedures related to biographical data entry, gift processing and administration, the confidentiality of constituent information and PII. Initiate and supervise the development, dissemination, implementation and adjustment of systems policies and procedures.
  • provide ongoing analytical reports to aid in planning, executing, monitoring, and reporting of Institutional Advancement activity, such as annual and campaign fundraising, membership, and related fund management.
  • supervise all Advancement Operations Staff.  Develop performance standards, plans and schedules ongoing, production-oriented work to be accomplished by subordinates, set and adjust short-term priorities and prepare schedules for completion of work.

Requirements

Conditions of Employment

  • Requires career/career-conditional status or eligibility.
  • Males born after 12/31/59 must be registered with Selective Service.

Conditions of Employment

Qualification requirements, including one year time-in-grade at the next lower grade level for promotion candidates, must be met within 30 days of the job announcement closing date. See the 'Required Documents' section for additional information.

For information on qualification requirements, see Qualification Standards Handbook for General Schedule Positions viewable on OPM Website.

Qualifications

Basic Qualification:  Experience that equipped the applicant with the knowledge, skills, and abilities to perform successfully the duties of the position, and that is typically in or related to the work of the position to be filled.

In addition to the basic qualification requirement above:

You qualify for this position if you have one year of specialized experience equivalent to at least the GS-13 level in the Federal Service.  For this position, specialized experience is defined as demonstrated experience defining and developing policies and procedures that support Advancement Operations that include gift and data processing; creating and executing ways in which data can support donation management, and database systems management.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Part-time and/or unpaid experience related to this position will be considered to determine the total number of years and months of experience. Be sure to note the number of paid or unpaid hours worked each week. 

Education

There is no education requirement for this position.

Additional information

This position is not included in the bargaining unit.

Current or Former Political Appointees: Beginning January 1, 2010, agencies must seek prior approval from OPM before they can appoint a current or recent political appointee to a competitive or non-political excepted service position at any level under the provisions of title 5, United States Code. If you are currently or have been within the last 5 years, a political Schedule A, Schedule C, or Non-career SES employee in the executive branch, you MUST disclose that to the Office of Human Resources. Submit a copy of your applicable SF-50, along with a statement that provides the following information regarding your most recent political appointment:

  • Position title;
  • Type of appointment (Schedule A, Schedule C, Non-career SES, or Presidential Appointee);
  • Agency; and,
  • Beginning and ending dates of appointment.

Recruitment Incentive: Recruitment incentive(s) may be authorized for this position.  However, approval for incentives are contingent upon various availability. If authorized, certain incentives will require the incumbent to sign a service agreement to remain in the Federal government for a certain time period.

Note: This statement does not imply nor guarantee an incentive will be offered and paid.

Selections may be made for vacancies across the Smithsonian Institution (SI). By applying to this position, you agree to allow your application and other personal information to be shared with one or more SI hiring officials for employment consideration for same/similar positions within the location(s) identified in this announcement.

Benefits

The Smithsonian offers a comprehensive benefits package that includes, in part, vacation and sick leave, holidays, health/life insurance, accident insurance, and excellent retirement program options.

Please see Benefits at https://www.si.edu/OHR/benefits for a complete description.

Flexible Spending Accounts - https://www.fsafeds.com/
Health Insurance - http://www.opm.gov/insure/health/index.asp
Leave - http://www.opm.gov/oca/leave/index.asp
Life Insurance - http://www.opm.gov/insure/life/index.asp
Long Term Care Insurance - http://www.ltcfeds.com
Retirement Program - https://www.opm.gov/retirement-services/

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Your application will be evaluated first for the basic qualifications described above. The applications that meet the basic qualifications will be evaluated further against the following criteria:

  1. Ability to interpret, develop, recommend, and supervise Advancement policies and procedures. 
  2. Skill in fiscal operations. 
  3. Knowledge of specialized customer relationship management software.
  4. Ability to supervise staff. 

Important Note:

Your resume and supporting documentation will be compared to your responses to the occupational questionnaire or other assessment tool for consistency. If a determination is made that you have rated yourself higher than is supported by your resume, you will be assigned a rating commensurate to your described experience. Your resume should provide detailed information regarding how your education and experience relate to this position, including the major duties and qualifications criteria listed.


You may preview questions for this vacancy.

Required Documents

Your application package should include the following documents:

  • Resume - Your resume can be uploaded and attached to your application or created using the USA Jobs on-line resume builder. Ensure your resume contains the job title (including the occupational series and grade if it is Federal), job-related qualifications, starting and ending dates (month and year), hours worked per week, and salary for each employment period. It is your responsibility to ensure all information is submitted. Failure to include this information may result in disqualification for the position.

  • For assistance with creating a resume, please click here.

  • Current and former employees MUST submit a copy of their Standard Form (SF)-50, “Notice of Personnel Action,” that indicates proof of status and time-in-grade eligibility. The SF-50 must include your position title, series, grade, step, salary, type of service (competitive or excepted in block 34), and tenure (1 or 2 in block 24). Please provide a SF-50 that shows the length of time you have been in your current/highest grade level.  Examples of appropriate SF50s include: Appointments, Reassignments, Within-grade/range increases or Promotion actions.  NOTE: Pay adjustments and award SF-50s do not include the length of time in your current position, therefore, they are NOT acceptable SF-50’s on their own. You may need to provide more than one SF-50. 

    Time-in-Grade Requirements: Under competitive merit promotion procedures, any individual who is currently holding, or who has held within the previous 52 weeks, a General Schedule position under a non-temporary appointment in the competitive or excepted service, must meet "time-in-grade" requirements (have served 52 weeks at the next lower grade of the grade for which you are applying).

  • Unofficial school transcripts, if the position has an education requirement or if you are using education to qualify. If selected for the position, you must provide an official transcript before appointment.
  • Proof of U.S. accreditation for foreign study, if applicable.

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

How to Apply

Click on the "Apply Online" button on the upper right side of the page.
Please Note:

  • You must apply for this position online through the 'Apply Online' button and submit required supplemental documents (if they are relevant to you).
  • You may submit required documents by uploading them online during the application process.
  • The complete application package, including any required documents, is due in the Smithsonian Office of Human Resources on the closing date of the announcement by 11:59 PM Eastern Time.
  • If you are unable to apply online, paper applications may be accepted with prior approval of the Contact Person listed below.

Agency contact information

Donna Thomas
Phone
202-633-0122
TDD
202-633-6409
Email
ThomasDo@si.edu
Address
SMITHSONIAN
Office of Human Resources
600 Maryland Avenue, SW
Suite 7001W, MRC 517
Washington, District of Columbia 20024
United States

Next steps

At the end of the application process you will be able to create and save a PDF file that contains your responses to the assessment questions. You may save this file as initial receipt of your application. After the job announcement closes, you will receive an email from the Smithsonian with confirmation of receipt.
The Smithsonian receives many applications for each job. Each application is reviewed carefully which may take a few weeks. We will send you an e-mail to update you as we go through phases of the application review process. You may also check your application status by logging into www.usajobs.gov and selecting the tab "My USAJOBS;" e-mailing vacancy.info@si.edu; or by contacting the Office of Human Resources Representative listed.

Additional Information:


Note: We cannot accept applications on behalf of Federal Agencies. Application instructions are listed within the Job Description.


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