Duties
Serves as a point of contact for Senate offices, responding to routine inquiries and tickets related to lost, stolen, damaged, or reassigned equipment.
Initiates and processes invoices for lost, stolen, or damaged equipment under established guidelines.
Maintains inventory control across platforms, conducts physical inventories, and updates asset records in the inventory management system.
Enters and updates data in tracking systems, runs basic reports, and ensures changes derived from additions, deletions, or assignments are reflected accurately.
Assists in office closings by following established checklists, timelines, and procedures for handling returned equipment.
Supports ordering, receiving, shipping, delivery, transfer, installation, and disposal of equipment by validating order information and flagging issues for resolution.
Coordinates with SAA Finance and vendors to help create purchase requisitions and resolve routine billing or equipment concerns.
Other duties, as assigned.
Requirements
Conditions of employment
- For conditions of employment and citizenship requirements, please visit the job announcement on the United States Senate Career Page at https://sen.gov/YO0NL.
Qualifications
Required Work Experience
- One to three years of experience with customer service, operation of IT, telecom, and/or office equipment, and experience maintaining inventory management systems or equivalent databases.
Required Special Skills/ Knowledge
- Experience maintaining inventory management programs or equivalent databases.
- Ability to communicate effectively in person and in writing.
- Knowledge of ticketing software and procedures.
- Knowledge of office equipment, computers, and relevant software and web applications.
- As part of our hiring process, we may conduct a skills assessment to better understand an applicant’s proficiency in key areas relevant to the role.
Working Conditions
- Work is performed in a professional office environment within the Senate, where the pace can vary depending on organizational needs, office transitions, and technology-related activities.
- Work involves regular use of computers, handheld devices, and other office equipment, along with frequent interaction with Senate offices, committees, vendors, and internal teams.
- Work requires moving, lifting, or transporting IT equipment such as laptops, monitors, printers, and peripherals.
- Occasional travel within Senate facilities is expected when conducting physical inventories, delivering equipment, or assisting with office closures and transitions.
- Work requires standing, walking, bending, or reaching during equipment handling or inventory activities.
Education
High School Diploma/ GED.
Additional information
The Sergeant at Arms is an equal opportunity employer in accordance with the requirements of Senate rules, regulations, and applicable Federal Laws.
This agency provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the agency. Decisions to grant reasonable accommodations will be determined on a case-by-case basis. Please email SAARecruitment@saa.senate.gov with “Applicant Accommodation” in the subject line.
No moving, relocation or pre-employment travel expenses will be paid for this position, or while in application for this position.
Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How you will be evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
Your application will be evaluated by a panel on the quality and extent of your total accomplishments, experience, and education. Highly qualified candidates may be interviewed and a reference check conducted.
Required Documents
- Your resume should include relevant work experience, applicable education and your contact information. For current or previous federal employees, include the pay plan, series and grade.
Subject to background/security investigation.
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from
schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.