Clarification from the agency

Applicants with status (i.e., current permanent Federal employees in the competitive service and former Federal employees with reinstatement eligibility); those eligible for appointment under special hiring authorities; and veterans eligible for VEOA appointment. Applicants without status should apply under FDIC announcement 2026-CM-PJN-0167.

As the Assistant Director, Claims & Deposit Insurance Operations, the incumbent is responsible for the following:

• Manages and directs all aspects of mission critical work associated with the broad range of issues, problems, and challenges involving claims and closing processes for failing financial institutions.
• Provides expert assistance and technical advice to management on administrative problems and matters related to the receivership claims process and 360.9 compliance program.
• Directs contractors and staff conducting the receivership claims process and the FDIC’s Large-Bank Deposit Insurance Determination Modernization Rule 12 C.F.R. § 360.9.
• Advises executive leadership on complex issues, to include researching insured depository institutions for specific purposes such as mergers, acquisitions, changes to information technology systems, determining changes in risk profiles, monitoring compliance follow-up requirements and determining progress, and investigating adverse or unusual situations to assist in enhancing resolution readiness.
• Prepares oral and written presentations to senior management officials of the Corporation as well as officials of other agencies concerning claims matters, negotiated transactions, and resolution activities and initiatives.
• Monitors and evaluates program effectiveness and execution by making determinations on highly complex deposit insurance, non-depositor, and failed bank employee benefit plan related claims.
• Analyzes and recommends changes to the Corporation’s existing policies and procedures to improve effectiveness of processes and to ensure accurate implementations and compliance to claims activities resulting from failed financial institutions.
• Serves as the principal liaison for coordinating activities with and obtaining resources from organizations involved in the resolutions, claims, and 360.9 processes, including the Legal Division, the Division of Risk Management Supervision, the Division of Depositor and Consumer Protection , the Division of Complex Institution and Supervision and Resolution and the Division of Finance. Develops and implements plans to ensure that trained staff are available for a wide range of claims activity.
• Exercises supervisory personnel management authority and ensuring that all operating programs under their direction are administered effectively and in accordance with statutory mandates and broadly stated objectives and priorities; conducts the full range of performance management duties to include: planning, assigning, and reviewing work products of subordinates; establishing guidelines and performance expectations; and, evaluating work performance and providing feedback to others on their performance. Identifies training and developmental needs for staff and provides regular recognition of staff. Works in collaboration with the appropriate Human Resources and Legal staff to administer disciplinary action. Hears and resolves grievances or other disputes as appropriate. Approves/disapproves requests for leave, telework, travel, training, etc.
• Ensures that Equal Employment Opportunity (EEO), employee development, employee performance, and other personnel plans, processes, and programs are executed equitably consistent with Corporate policy, legal requirements, and the mission of the Division; organizes, coordinates, and manages the work of teams of employees by assigning work, developing employee skills, and assessing/monitoring employee performance.

Conditions of employment

2-page Resume Requirement: Please limit your resume to 2 pages (minimum 10-point font). If more than 2 pages are submitted, only the first 2 pages will be reviewed to determine your eligibility/qualifications.

Registration with the Selective Service.

U.S. Citizenship is required.  

Employment Conditions.

This position requires the selectee to file a confidential financial disclosure report (OGE Form 450) as a condition of employment.

Employee may be relocated to any duty location to meet management needs.

The position requires a High Risk/Non-sensitive Background Investigation (BI).

Qualifications

To meet the minimum qualifications, applicants must possess the leadership and technical experiences listed below. These qualifications would typically be gained through serving in roles that require managing projects/teams or guiding the technical work of others.

Qualifying experience may be obtained in the private or public sector. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic, religious/spiritual; community; student, social). Volunteer work helps build critical competencies, knowledge, skills, and abilities and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

MINIMUM QUALIFICATIONS: All applicants must submit a resume that addresses each minimum qualification experience. Examples should be clear, concise, and emphasize your level of responsibilities; the scope and complexity of the programs, activities, or services you managed; program accomplishments; policy initiatives undertook; level of contacts; the sensitivity and criticality of the issues you addressed; and the results of your actions. You should use action-oriented words to describe your experience and accomplishments and quantify your experience wherever possible to demonstrate your accomplishments.

Leadership Experience: Experience in leading and coordinating projects, including establishing expectations, reviewing work products/services, monitoring progress, and providing guidance and feedback to team members; And

Technical Experience: Experience in managing, directing staff or contractor resources in the receivership claims process and deposit insurance determination, including work related to the FDIC’s Large-Bank Deposit Insurance Determination Modernization Rule, 12 C.F.R. § 360.9, or comparable large-bank deposit insurance determination and resolution readiness.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

1. Your resume will be reviewed, to determine whether you meet the qualification requirements outlined in this announcement. Therefore, it is imperative that your resume contains sufficiently detailed information upon which to make the qualification determination.
2. If you are found minimally qualified, a Management Rating Panel (MRP) will review your qualifications and experience against pre-established benchmarks. The rating panel will place applications in one of three quality categories, i.e., Best Qualified, Highly Qualified, or Qualified. These category assignments are a measure of the degree in which your background and responses to the assessment questions match the competencies listed below.
3. Top ranked (Best Qualified) candidates will be referred to the selecting official for further review and consideration.

The competencies/KSAs you will be assessed on are listed below.

• Planning and Organizing
• Direction Setting
• Data Management
• Critical Thinking
• HR Management
• Oral Communication
• Organizational Awareness
• Advising
• Bank Industry and Resolutions and Receiverships

Your resume will serve as responses to the competencies/KSAs. Only include experience directly relevant to the position.

Experience must be explicitly stated in the resume as experience not specifically described in the resume cannot be assumed. Resumes that are vague or don't address specific requirements will not receive maximum consideration.

Failure to provide all of the required documentation as stated in this vacancy announcement may result in an ineligible determination or may affect your consideration status.  Please review the following to determine your eligibility and which document(s) is required to complete your application:

1. Your two (2) page resume showing all relevant work experience (paid and unpaid) including: duties performed; full name and address of the each employer; start and end dates (month/year); work schedule (part-time, full-time, number of hours if intermittent); salary; and any completed education and training (program title, subject area, number of hours completed, and completion date).
2. VETERANS EMPLOYMENT OPPORTUNITY ACT (VEOA) ELIGIBLES AND SPECIAL HIRING AUTHORITIES FOR VETERANS:  If you are applying for consideration under VEOA and special hiring authorities for veterans, click here.  You must submit documentation (e.g., DD-214, VA Letter, SF-15, etc.) to demonstrate veterans’ eligibility.
3. SPECIAL APPOINTING AUTHORITIES FOR PEOPLE WITH DISABILITIES:  If you are applying for consideration under special appointing authorities for people with disabilities, you will be required to provide proof of disability. Your documentation does NOT need to detail your specific disability, medical history, or need for accommodation, however; the letter MUST clearly state that you are eligible for appointment under this authority and that your eligibility is based on a severe physical disability; an intellectual disability; or a psychiatric disability. THE DOCUMENTATION MUST HAVE BEEN OBTAINED FROM: (a). Licensed medical professionals; or (b). State or private vocational rehabilitation specialists; or (c). Any Government agency (e.g., VA, etc.) that issues or provides disability benefits. To view sample Schedule A proof of disability letters, click here, and for more information on this special appointing authority, click here. Please note that employees hired under this Schedule A hiring authority will be required to complete a Standard Form 256 to identify their disability status.
4. CURRENT FEDERAL EMPLOYEES OR REINSTATEMENT ELIGIBLES WITH COMPETITIVE STATUS:  A copy of your most recent SF Form 50, Notification of Personnel Action that shows: (1) permanent or career-conditional tenure (codes 1 or 2, in block 24), and (2) position occupied in the competitive service (code 1, in block 34).  If reinstatement eligible, include your Career/Career conditional SF-50.  To be considered as a non-competitive eligible candidate, the SF-50 must show the highest grade level or full performance level applicant has attained competitively on a permanent basis, and grade must be equivalent or higher than the grade for which applying.
5. EXCEPTED SERVICE EMPLOYEES: Your current agency must have an interchange agreement with OPM (for a list of agencies with current interchange agreements please click here); Excepted service appointees without an interchange agreement are eligible to use any other applicable special appointing authorities or must apply under the public non-status announcement for consideration.
6. CURRENT OR FORMER CAREER SES MEMBERS: You are eligible for reinstatement to a competitive service position if you were previously employed under a career or career-conditional appointment prior to the SES appointment. SES members without competitive service career status are eligible to use any other applicable special appointing authorities or must apply under the public non-status announcement for consideration. Both SES and Competitive Service SF-50s must be uploaded as one document to avoid overriding your first attachment or upload one SF-50 under the “SF-50” placeholder and the other under the “other supporting documentation” placeholder. 
7. FDIC EMPLOYEES: If you want to be considered non-competitively include a copy of your SF-50.  The SF-50 must show the highest grade level or full performance level applicant has attained competitively on a permanent basis, and grade must be equivalent or higher than the grade for which applying.

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