Associate Chief Information Officer for Digital Services Job

Vacancy No. 26-12815732-NS Department Treasury, Departmental Offices
Salary $150,160.00 to $225,700.00 Grade 00 to 00
Perm/Temp Permanent FT/PT Full-time
Open Date 10/14/2025 Close Date 10/27/2025
Job Link Apply Online Who may apply Public
Locations:
Washington, DCAtlanta, GAIndianapolis, INPhiladelphia, PA


Summary

This position serves as the Associate Chief Information Officer (ACIO) for Digital Services and reports to the Deputy Administrator, Technology Services within the Treasury Common Services Center (TCSC) with technical direction from the Deputy Assistant Secretary for Information Systems and Chief Information Officer (CIO) for the U.S. Department of the Treasury.



Duties

Directs the Digital Services portfolio and related technology programs encompassing business process reengineering, application development and delivery, systems training, requirements management, systems integration, and quality assurance. Represents the Deputy Administrator internally and externally on assigned areas of responsibility. Leads strategic and operational planning across digital services, including capital planning and investment control, workforce planning, policy and standards development, resource and knowledge management, enterprise architecture, auditing, and information security management. Ensures Treasury's digital modernization aligns with the 21st Century Integrated Digital Experience Act (IDEA), focusing on resource optimization and a streamlined, customer-centric online experience.

Applies expert knowledge of Treasury's mission, culture, and statutory framework to ensure effective program results. Identifies and resolves organizational or cultural challenges arising from new or evolving programs or policies. Directs enterprise-wide change management, organizational development, problem solving, facilitation, communications, customer engagement, and conflict resolution to achieve targeted outcomes and successful program implementation. Aligns enterprise services strategies across all products, platforms, and shared solutions.

Provides authoritative recommendations on information systems and business process improvements. Collaborates across the Department to ensure technology planning, development, and implementation activities advance Treasury's strategic goals. Enhances customer experience by consolidating all TCSC digital delivery and innovation functions into a unified portfolio, integrating human-centered design, Section 508 compliance, and standardized web design principles. Ensures cohesive end-to-end delivery lifecycles by embedding cybersecurity into development operations, promoting industry best practices, and applying consistent governance across technology stacks. Identifies and integrates new or adjacent digital products and services to meet evolving bureau needs.

Oversees performance, service levels, and pricing negotiations across key enterprise platforms including Microsoft Azure, Dynamics 365, PowerApps (Power Pages, Power BI, Microsoft Stream), SharePoint, ServiceNow, Salesforce, Acquia, Drupal, Akamai, and Databricks. Maintains awareness of emerging technologies and their potential application to Treasury's operational goals through SaaS, PaaS, and consulting innovations. Applies rigorous analytical methods to plan, design, and implement information systems supporting business and mission requirements.

Provides expert advice to the Deputy Administrator, CIO, and senior policy officials on enterprise applications, scalability, customer-centric service delivery, and shared digital foundations. Leads policy and standards development to support efficiency and compliance with federal mandates such as the 21st Century IDEA, Section 508 of the Rehabilitation Act, and Executive Order 14028. Oversees special projects, studies, and evaluations that advance digital transformation objectives and policy integration.

Exercises senior-level oversight of portfolio planning, innovation, and enterprise-wide IT management. Identifies and mitigates risks associated with digital policy and service delivery. Serves as Treasury's representative on governance boards including the Treasury CIO Council, Technology Investment Review Board, ECM and EDM Customer Advisory Boards, and the OMB Digital Experience Council. Enforces governance processes and uses risk-based indicators and metrics to monitor organizational performance, productivity, and growth.

Drives operational excellence and fiscal responsibility by optimizing technology investments and expanding customer utilization of enterprise products and services. Ensures high return on investment through innovation, streamlined business processes, and scalable digital solutions. Shapes the strategic and tactical direction of digital service delivery, product portfolio management, and business partnerships based on customer feedback, Treasury priorities, and OMB guidance. Promotes continuous improvement to deliver high-quality, efficient, and user-focused services that strengthen Treasury's mission and improve the overall customer experience.

Requirements

Conditions of Employment

  • U.S. Citizenship is required.
  • A one-year SES probationary period is required, if not previously completed.
  • Must successfully complete personnel security vetting (e.g., investigation, evaluation, and adjudication).
  • Complete a Declaration for Federal Employment to determine your suitability for Federal employment, at the time requested by the agency.
  • Must have your salary sent to a financial institution of your choice by Direct Deposit/Electronic Funds Transfer
  • If you are a male applicant born after December 31, 1959, certify that you have registered with the Selective Service System or are exempt from having to do so.
  • Go through a Personal Identity Verification (PIV) process that requires two forms of identification from the Form I-9. Federal law requires verification of the identity and employment eligibility of all new hires in the U.S.
  • File a Confidential Financial Disclosure Report within 30 days of appointment and annually from then on.
  • Disclosure of Political Appointments.
  • Veterans' preference is not applicable to the Senior Executive Service.
  • All qualification requirements must be met by the closing date of this announcement.

Qualifications

To qualify for the position of Associate Chief Information Officer (ACIO) for Digital Services, you must meet the following requirements:

RESUME: To meet the minimum qualification requirements for this position, you must show that you possess the Executive Core Qualifications (ECQ) and Technical Qualifications (TQs) related to this position within your resume - NOT TO EXCEED 2 PAGES. Resumes over the 2-page limit, will not be reviewed beyond page 2 or may be disqualified. Your resume should include examples of experience, education, and accomplishments applicable to the qualification(s). If your resume does not reflect demonstrated evidence of these qualifications, you may not receive consideration for the position. Your resume must demonstrate possession of the knowledge, skills, and abilities essential to fulfill executive responsibilities typically required in SES positions, including:

  • Directing the work of an organizational unit;
  • Accountability for the success of one or more specific programs or projects;
  • Monitoring progress toward organizational goals and periodically evaluates and makes appropriate adjustments to such goals;
  • Supervising the work of employees (other than personnel assistants) at least 25% of the time; or
  • Exercising important policy-making, policy-determining, or other executive functions


Note: If you are a member of the SES or have been certified through successful participation in an OPM approved SES Candidate Development Program (SESCDP), or have SES reinstatement eligibility, you do not need to respond to the ECQs. Instead, you should attach proof (e.g., SF-50, Certification by OPM's SES Qualifications Review Board (QRB)) of your eligibility for noncompetitive appointment to the SES.

EXECUTIVE CORE QUALIFICATIONS (ECQs): By statute, OPM prescribes Executive Core Qualifications (ECQs) for the appointment of career SES members. The ECQs were designed to evaluate executive experience and not technical expertise. The following ECQs provide the focus for certification of executive core qualifications for initial appointment to the Senior Executive Service. Your two-page resume should show that you possess the Executive Core Qualifications.

ECQ 1
- Commitment to the Rule of Law and the Principles of the American Founding: Demonstrated knowledge of the American system of government, commitment to uphold the Constitution and the rule of law, and commitment to serve the American people. Leadership Competencies: Knowledge of the American System of Government, Commitment to the Rule of Law, Civic-Mindedness.

ECQ 2 - Driving Efficiency: Demonstrated ability to strategically and efficiently manage resources, budget effectively, cut wasteful spending, and pursue efficiency through process and technological upgrades. Leadership Competencies: Fiscal Responsibility, Managing Resources, Leveraging Technology.

ECQ 3 - Merit and Competence: Demonstrated knowledge, ability, and technical competence to effectively and reliably produce work that is of exceptional quality. Leadership Competencies: Technical Skill, Problem Solving, Agility and Resilience.

ECQ 4 - Leading People: Demonstrated ability to lead and inspire a group toward meeting the organization's vision, mission, and goals, and to drive a high-performance, high-accountability culture. This includes, when necessary, the ability to lead people through change and to hold individuals accountable. Leadership Competencies: Accountability, Developing Others, Executive Judgement.

ECQ 5 - Achieving Results: Demonstrated ability to achieve both individual and organizational results, and to align results to stated goals from superiors. Leadership Competencies: Operational Mindset, Innovation, Strategic Thinking.

FUNDAMENTAL COMPETENCIES: The following competencies are the foundation for success in each of the Executive Core Qualifications: Interpersonal Skills, Oral Communication, Written Communication, Integrity/Honesty, Continual Learning, and Public Service Motivation.

Additional information about the SES and ECQs can be found on the Office of Personnel Management (OPM) SES Website: Executive Core Qualifications.

TECHNICAL QUALIFICATIONS (TQs): In addition to the ECQs, candidates must address Technical Qualifications (TQs). TQs are designed to assess an applicant's experience relevant to the specific position requirements. All applicants must clearly demonstrate in their two-page resume, experience and accomplishments related to the TQs below:

TQ 1 - The applicant has expert experience leading public web services and a thorough understanding of how content management, cloud hosting and content delivery are administered in a 24/7 environment to deliver a successful forward-facing web program.

TQ 2 - The applicant has expert experience leading low-code SaaS application platforms and a thorough understanding of agile software delivery, DevOps UX/UI and reusable component libraries gained at the enterprise level in an organization of similar size, scope and scale as the United States Department of the Treasury.

TQ 3 - The employee possesses a mastery of management and organizational principles and practices along with a comprehensive knowledge of planning, programming, and budgeting related to Digital Services. Knowledge of planning, acquisition, and management processes to oversee long-range (5 year) and near term (1-2 year) Digital Service objectives.

There is NO requirement to prepare a narrative statement specifically addressing the Executive Core Qualifications (ECQs) or the Technical Qualifications (TQs). Only the required 2-page resume will be considered.

Education

For positions with an education requirement, or if you are qualifying for this position by substituting education or training for experience, submit a copy of your transcripts or equivalent. An official transcript will be required if you are selected. A college or university degree generally must be from an accredited (or pre-accredited) college or university recognized by the U.S. Department of Education. For a list of schools which meet these criteria, please refer to Department of Education Accreditation page.

FOREIGN EDUCATION: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. If you are qualifying based on foreign education, you must submit proof of creditability of education as evaluated by a credentialing agency. For further information, visit: Recognition of Foreign Qualifications | International Affairs Office (ed.gov)

Additional information

Veterans' Preference: Is not applicable to positions in the Senior Executive Service.

Current or Former Political Appointees: The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last five (5) years, a political Schedule A, Schedule C, Noncareer SES or Presidential Appointee employee in the Executive Branch, you must disclose this information on your resume and to the Human Resources Office.

Equal Employment Opportunity Policy: The United States Government does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.

Reasonable Accommodation Policy: Federal agencies must provide reasonable accommodation to applicants with disabilities where appropriate. Applicants requiring reasonable accommodation for any part of the application process should follow the instructions in the job opportunity announcement. For any part of the remaining hiring process, applicants should contact the hiring agency directly. Determinations on requests for reasonable accommodation will be made on a case-by-case basis. A reasonable accommodation is any change to a job, the work environment, or the way things are usually done that enables an individual with a disability to apply for a job, perform job duties or receive equal access to job benefits.

You can request a reasonable accommodation at any time during the application or hiring process or while on the job. Requests are considered on a case-by-case basis. Learn more about disability employment and reasonable accommodations or how to contact an agency.
This position requires that the successful candidate undergo personnel vetting, which includes a background investigation and enrollment upon onboarding into "Continuous Vetting." Enrollment in Continuous Vetting will result in automated record checks being conducted throughout one's employment with Treasury. The successful candidate will also be enrolled into FBI's Rap Back service, which will allow Treasury to receive notification from the FBI of criminal matters (e.g., arrests, charges, convictions) involving enrolled individuals in near real-time.

Please review the three hyperlinks of your rights. (Noncriminal Justice Applicant's Privacy Rights - FBI, FD-258 Privacy Act Statement - FBI, and SEAD-3-Reporting-U.pdf (dni.gov)

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

Benefits

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Your resume will be reviewed to ensure you meet the basic qualification requirements. If you meet the basic qualification requirements, your application will be referred to and evaluated by an executive panel. Highly Qualified applicants may undergo one or more interviews and/or be asked to provide a list of references or additional documents to confirm eligibility.

The Executive Resources Board (ERB) will review results of the evaluation and make a written recommendation on the final selection(s) to the appointing authority. Unless you have already been certified by the OPM Qualifications Review Board (QRB) in the past or received certification by an OPM approved Senior Executive Service Candidate Development Program, your qualifications must be certified by an OPM QRB before appointment may occur.

If the selected candidate does not have a Qualifications Review Board (QRB) certification by the Office of Personnel Management (OPM), the individual will be required to undergo an ECQ based structured interview with OPM to determine that you meet the leadership competencies required to serve as a member of the SES.

Additional information about the SES and Executive Core Qualifications is available at http://www.opm.gov/policy-data-oversight/senior-executive-service/executive-core-qualifications/#url=Overview

Required Documents

**************ALL DOCUMENTS MUST BE UPLOADED IN PDF FORMAT*******************

A complete application includes 1. A resume 2. Vacancy Questionnaire Responses and 3. Submission of any required documents
.

Please note that if you do not provide all required information, as specified in this announcement, you may not be considered for this position (or may not receive the special consideration for which you may be eligible).

1. RESUME: The new SES hiring process requires applicants to submit a two (2)-page resume which includes information regarding your professional experience and accomplishments that demonstrate you meet the ECQs and required MTQ.

Your resume MUST contain specific information that can be used to make a qualification determination, including employment beginning and ending dates for each position, whether employment is Full-time or Part-time, or average number of hours worked per week, and position titles. If the position is/was in the Federal government, you will need to provide the position series and grade level. The resume should show relevant experience and education, as well as support the required specialized experience.

2. VACANCY QUESTION/ASSESSMENT QUESTIONNAIRE RESPONSES: Responses are automatically submitted through USA Jobs when you apply to this vacancy.
3. ADDITIONAL REQUIRED DOCUMENTS: Applicants are required to submit the following supporting documentation if applicable:
  • CURRENT OR FORMER SES MEBERS: Must provide your SES appointment SF-50 (Notification of Personnel Action), and an SF-50 showing current career SES status or career SES reinstatement eligibility.
  • SES CANDIDATE DEVELOPMENT PROGRAM (SESCDP) GRADUATES: Verification of successful completion of an OPM-approved SESCDP and OPM SES QRB certification.
  • CURRENT OR FORMER FEDERAL CIVIL SERVICE EMPLOYEE: Must provide a copy of your Notification of Personnel Action, Standard Form 50 (SF-50) or equivalent personnel action form reflecting you are a current Federal Civil Service employee.
  • Education Documentation: For positions with an education requirement, submit a copy of your transcripts or equivalent. An official transcript will be required if you are selected and not already on file. See "Education" for more details.
Additionally, you may be asked to provide additional documentation to support your eligibility and the information provided in your application package. Therefore, we encourage you to have these documents prepared and ready when requested by the agency. If you fail to provide the required documents within the stated time period, we may withdraw a job offer and/or remove you from further consideration.

REMINDER: Before uploading your required PDF documents, please ensure the resume DOES NOT EXCEED the noted page limits.

Applicants who fail to submit ALL required documents WILL NOT receive consideration for this position. Application will result in an "Incomplete/Ineligible" rating.

Faxed, emailed, and/or mailed application materials will not be accepted for this announcement.

NOTE: YOU MUST SUBMIT ALL DOCUMENTATION BY 11:59 P.M. EST ON THE CLOSING DATE OF THIS ANNOUNCEMENT TO BE ELIGIBLE FOR CONSIDERATION.

How to Apply

The following instructions outline our application process. You must complete this application process and submit any required documents by 11:59 p.m. Eastern Time (ET) on the closing date of this announcement.

  • To begin, click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application.
  • Follow the prompts to select your resume and/or other supporting documents to be included with your application package. You will have the opportunity to upload additional documents to include in your application before it is submitted. Your uploaded documents may take several hours to clear the virus scan process.
  • After acknowledging you have reviewed your application package, complete the Include Personal Information section as you deem appropriate and click to continue with the application process.
  • You will be taken to the online application which you must complete in order to apply for the position. Complete the online application, verify the required documentation is included with your application package, and submit the application. You must re-select your resume and/or other documents from your USAJOBS account or your application will be incomplete.
  • It is your responsibility to verify that your application package (resume, supporting documents, and responses to the questionnaire) is complete, accurate, and submitted by the closing date. Uploaded documents may take up to one hour to clear the virus scan.
  • Additional information on how to complete the online application process and submit your online application may be found on the USA Staffing Applicant Resource Center.


Faxed, emailed, and/or mailed application materials will not be accepted for this announcement.

NOTE: YOU MUST SUBMIT ALL DOCUMENTATION BY 11:59 P.M. EST ON THE CLOSING DATE OF THIS ANNOUNCEMENT TO BE ELIGIBLE FOR CONSIDERATION.

Agency contact information

Nieva Satcher

Next steps

To verify the status of your application, log into your USAJOBS account (https://my.usajobs.gov/Account/Login), all of your applications will appear on the Welcome screen. The Application Status will appear along with the date your application was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status/.

Additional Locations

  • Norfolk County, VA
  • Parkersburg, WV


Note: We cannot accept applications on behalf of Federal Agencies. Application instructions are listed within the Job Description.