Duties
The position serves as the Assistant Chief, Researcher Engagement and General Collections (REGC) Division, General and International Collections Directorate (GICD), within the Library Collections and Services Group (LCSG) at the Library of Congress. The position reports directly to the Chief, REGC.
The Library of Congress, Researcher Engagement and General Collections Division is a significant gateway to the collections and services under its purview and across the Library. The division is charged with developing and makingaccessible the largest general collection in the world; implementing innovative onsite and online services that support traditional and evolving forms of research and use of the collections; and pursuing creative and practical channels for increasing audience engagement with the Library, its staff, and collections.
The Assistant Chief, Researcher Engagement and General Collections Division, works directly with the Chief to ensure outstanding research services, collection development, and audience engagement. The position serves as the senior advisor to the chief, supporting the mission and strategic goals of the division, ensures operational continuity for the division’s collections and services, and maintains adherence to Library policies and procedures; plays a key role in assisting the chief in establishing a positive image for the Library, improves the research experience, ensuring intentional collections development, and increases the use of and access to the division’s collections and services.
The assistant chief is responsible for the operations of the division’s reading rooms, access services, and collections services, and assists with custodial responsibility for analog collections under purview of the division, significant microform materials, and machine-readable tangible collections.
The Assistant Chief serves as the chief’s deputy and/or liaison with managers, supervisors and staff throughout the division and across the Library, and with external organizations.
The incumbent has responsibility for planning and directing programs and operations managed through the division, up to and including GS-14 and supervisors. Duties include design and implementation of short- and long-range program plans, goals and objectives; program evaluation; and oversight of organizational changes, policy development and program funding and direction. The incumbent selects or recommends final selection of candidates for vacancies and approves other personnel actions; approves promotions and special commendations; and oversees performance management functions through subordinate supervisors. Resolves complaints and grievances. Effects disciplinary measures and ensures appropriate training and development of staff.
Oversees daily operations of the Main Reading Room, the Science and Business Reading Room, and the Microform and Electronic Resources Center (MERC). Provides oversight for user support operations of the division with a focus on improvement of the researcher experience. Supports the Chief in ensuring collections security in accordance with the Library’s Collections Safeguarding Plan. Manages staff schedules including the Saturday Duty Officer schedule.
Provides direct managerial oversight of the Access Services Section, including interlibrary loan, Congressional loan, Reader Registration, and other digital and evolving means of providing access to the collections of the Library of Congress.
Provides direct managerial oversight of the Collections Services Section, ensuring timely and effective services of collections to Library users, including significant microform collections and the machine-readable tangible collections.
Assists the chief in making long-range and short-range plans taking into account the overall goals and objectives of the division, budgetary limitations, resources available, and other related matters.
Supports and substitutes for the chief in maintaining working relationships with various programs, committees, and individuals, internally and externally. Communicates with the Chief on the status of different work activities and efforts.
Reports regularly on the effectiveness of specific programs. Supports the chief to drive more intentional audience engagement, onsite and online, with the goal of increasing use of the division’s collections and services.
Works closely with other units of the Library to coordinate programs. Serves as the primary liaison with the Security and Emergency Preparedness Directorate (SEPD) for security matters related to the REGC space.
The salary range indicated reflects the locality pay adjustments for the Washington, D.C., Metropolitan area.
The incumbent of this position will work a flexitime work schedule.
This is a supervisory, non-bargaining unit position.
Relocation expenses will not be authorized for the person(s) selected under this vacancy announcement.
Requirements
Conditions of Employment
The Supervisor leads his/her staff toward meeting the Library’s vision, mission, and goals by acting decisively, leveraging diversity and inclusiveness, demonstrating flexibility and resilience, fostering continuous improvement and innovation, and fostering integrity and honesty. To view the Library’s Supervisory Core Competencies click the following link: Supervisor Core Competencies
Library of Congress employees are prohibited from using illegal drugs, including marijuana. The Library is part of the Federal Government and abides by federal law, so regardless of individual state or District of Columbia laws, marijuana use is illegal, considered criminal activity, and can affect your employment at the Library. In addition, past or current drug use and activities (e.g., selling or distributing) may deem you ineligible for employment.
Qualifications
Applicants must have had progressively responsible experience and training sufficient in scope and quality to furnish them with an acceptable level of the following knowledge, skills, and abilities to perform the duties of the position without more than normal supervision.
Experience with the principles, concepts, and techniques of modern librarianship as it relates to provision of researcher, access, and collection services. **
Ability to supervise, develop and lead a diverse workforce. **
Ability to provide program oversight and administrative management to agency programs and operations. **
Ability to build and maintain relationships with individuals from a variety of backgrounds in order to provide consultation or liaison services.
Ability to provide policy advice and guidance.
Ability to communicate effectively other than in writing.
Benefits
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How to Apply
Please carefully follow all instructions under the How to Apply tab to ensure you are considered for the position.
You are required to apply online for this announcement. We are unable to accept mailed or emailed documents. You must complete the entire application process, including submission of all documents BEFORE this announcement closes. To do so, complete the following steps.
Step 1: If you do not already have one, create a resume on USAJOBS. Although you must enter your Social Security Number for USAJOBS, this information will not be provided to the Library of Congress.
Step 2: Review the Job Announcement. We recommend you go to the end of the Qualification and Evaluation section of the job announcement to preview the online questions that you will answer in Step 4. You may wish to customize your USAJOBS resume to ensure that it supports your responses to these questions.
Step 3: Click on the "APPLY ONLINE" button to the right of this announcement. Follow USAJOBS' instructions to access your account and submit your resume. You will be redirected to the Hiring Management website to complete the application process. If this is your first time in Hiring Management, you will be asked to answer questions related to your eligibility for Federal employment. You will be able to update this information and save it to our account for future announcements.
Step 4: Once you have completed the eligibility questions, you will be taken directly to the vacancy application questions. Answer all questions honestly and thoroughly. Step 5: Hiring Management offers three options that will electronically attach your documentation to your online application once you finish answering the questions in the job announcement.
(1) You may select a document that you have already uploaded to USAJOBS for a previous announcement.
(2) You may electronically upload a document directly from your computer to your application. Be certain to review your complete application for confirmation of the document uploaded and click on "Finished" to be returned to USAJOBS.
IMPORTANT NOTE: If you have multiple documents of the same kind, e.g. 2 undergraduate transcripts from different schools or 2 SF-50s, etc., be sure that they are all in the same file on your computer or in your USAJOBS profile before uploading them. If you try uploading them individually, only the last one sent will be visible in our system. If you have any questions about this information, please contact the person on this announcement BEFORE the closing date.
Step 6: Click on "Finish" after you have completed your application. Once you have submitted your application, you can check your status online through your Hiring Management or MY USAJOBS account. Your complete online application and any required supplemental documentation (e.g., SF-50, etc.) must be received by 11:59 p.m. Eastern Standard Time (EST) on the closing date of the announcement. It is your responsibility to ensure that all documents are received on time and that the materials are readable. Failure to do so will result in your application being excluded from consideration for this announcement.
If you are experiencing any technical difficulty with the online process, you MUST CONTACT THE POINT OF CONTACT FOR THIS ANNOUNCEMENT BEFORE THE CLOSING DATE. For all technical issues please contact jobhelp@loc.gov, no later than 4:30pm EST of the Closing Date. REQUESTS FOR EXTENSIONS WILL NOT BE GRANTED.
Next steps
Please review our evaluation process under Evaluation. You may check the status of your application for this position at any time by logging onto the USAJOBS "My USAJOBS" tab and clicking on "My Applications." You will receive final notification via e-mail when the vacancy has been filled.