Building Management Specialist (Property Manager)

Clarification from the agency

Your application will be considered if you are a: • Current GSA employee, currently employed in the Public Buildings Service. • GSA surplus or displaced employees in the local commuting area who qualify for the Career Transition Assistance Program (CTAP) You must be serving on a career or career-conditional appointment, or under a noncompetitive Special Appointing Authority which provides for conversion to a permanent position in the Competitive Service.

1. Directs, performs and coordinates the following program activities: manages building operations, maintenance, repair, alteration, historic preservation, safety, environmental and security in owned and leased buildings assigned.
2. Promotes and monitors efficient occupant space utilization, energy and water conservation, sustainability and environmental hazards programs, and fire and security protection.
3. Develops and promotes positive working relationships with customer agencies and client personnel and maintains continuous liaison with building tenants and top management officials of customer agencies and tenants at facilities managed.
4. Participates and engages in planning and developing operating budgets and all related procedures and activities for assigned facilities.
5. Manages the contracting and leasing administration process as needed on behalf of tenant agencies. May administer various types of contracts and leases.  Serves as the Contracting Officer’s Technical Representative (COTR).

Conditions of employment

• US Citizenship or National (Residents of American Samoa and Swains Island)
• Meet all eligibility criteria within 30 days of the closing date
• Meet time-in-grade within 30 days of the closing date, if applicable
• Register with the Selective Service if you are a male born after 12/31/1959

If selected, you must meet the following conditions:

Qualifications

To evaluate your qualifications, your resume must clearly demonstrate how you meet the specialized experience described below. Your resume must not exceed two pages. To ensure your qualifications can be fully evaluated, we recommend including the following information: 

• Name, address, telephone number, email address;

• Job Title (if Federal Service, provide series and grade; if not in GS plan, provide GS equivalent grade);

• Relevant work experience—should include employer name, job title, start and end dates (month/year), the number of hours worked per week and descriptions that explain how you meet the required qualifications in the job announcement.

• Education, certifications or licensures—If the job announcement requires any education, certifications or licensures, make sure to include the required information and any required documents like transcripts.

Your resume should contain enough information to make a valid determination that you fully meet experience requirements for each grade level you are applying to. If you do not provide enough information for us to determine your qualifications, you may be rated ineligible.

If you have volunteered your service through a National Service program (e.g., Peace Corps, Americorps), we encourage you to apply and include this experience on your resume.

The GS-13 salary range starts at $106,437 per year.  Salary depends on the duty location and associated locality pay.

To qualify, you must have at least one year of specialized experience equivalent to the GS-12 level or higher in the Federal service.

Specialized experience is experience managing a multi-level commercial office building (or equivalent non-housing high rise building) consisting of complex building mechanical systems (e.g., building automated systems, centralized HVAC, alarm systems, elevators, etc.). This experience includes:

• Monitoring occupant space utilization, energy and water conservation, sustainability and environmental hazards programs;
• Directing and coordinating alteration and renovation projects;
• Maintaining customer satisfaction programs including feedback mechanisms used to evaluate the effectiveness of services provided;
• Managing or monitoring real property budgetary and financial data; and,
• Contract administration and oversight (i.e., janitorial, mechanical, elevator contracts).

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

A panel of Subject Matter Experts (SMEs) will review theapplication of qualified candidates and assign a score for each of the five required Knowledge, Skills, and Abilities (KSAs) based on the experience documented in the resume and narrative responses.

1. Knowledge of a wide range of building management principles, concepts, and practices as well as a thorough understanding of building tenants and client agencies’ needs, requirements, and customer satisfaction drivers to operate, maintain, and manage real property assets in a manner that provides quality building services at a reasonable cost and satisfies building tenants and customer agencies.
2. Knowledge of building operations and maintenance, major systems and equipment such as HVAC, controls, mechanical, electrical, plumbing, roofing, structural, elevators, and renewable energy systems and how they contribute to whole building energy and water use.
3.  Skills in interpersonal relations and in written and oral communications required to explain, evaluate and negotiate client and technical operating requirements, coordinate work efforts and negotiate resolutions to problems and present information.  Knowledge of customer relations and conflict resolution sufficient to develop and maintain a high level of customer satisfaction in the building(s) managed.
4.  Knowledge of business policies, processes and initiatives related to Property Management programs including: data management and associated performance measures; customer relationship management; budget formulation; use of Building Automation Systems (BAS), Computer-Aided Design (CAD)/Computer-Integrated Facility Management (CIFM), Building Information Modeling (BIM), advanced metering, Computerized Maintenance Management System (CMMS) and other data and technology tools used to effectively manage properties and trends in the facility management technology.
5.  Knowledge of policies, regulations, Desk Guides, and applicable statutes with regard to property management and safety issues required to plan and manage the operation of buildings including lease administration processes; knowledge necessary to develop requirements, prepare contracts or support information, evaluate offers and award small purchase contracts within delegated authorities.

Demonstration of these KSAs must be supported by your application. Applicants should also make note of each KSA, as you will be asked to address them later in the application process.

Consideration will be given to performance appraisals and incentive awards in merit promotion selection decisions in accordance with 5 CFR 335.103(b)(3). You should list any relevant performance appraisals and incentive awards in your resume so that information will be taken into consideration during the selection process.  If selected, you may be required to provide supporting documentation.

If you are eligible under the Interagency Career Transition Assistance Plan (ICTAP) or GSA’s Career Transition Assistance Plan (CTAP), your resume must clearly demonstrate experience in at least 3 of the 5 required Knowledge, Skills, and Abilities (KSAs) to receive priority consideration.

ALL required documents must be submitted before the closing date. Review the following list to determine what you need to submit.

Resume: Must not exceed two pages. Refer to the Qualifications section for resume requirements. 

Current GSA employees: You must submit a legible copy of your most recent SF-50, Notification of Personnel Action, AND an SF-50 reflecting the highest grade held if different from your most recent SF-50.

Promotion Consideration: If your most recent SF-50 became effective within the past year, it may not demonstrate that you meet the one-year time-in-grade requirement. In that case, submit additional SF-50(s) (such as promotion, within-grade increase, grade/range increase, or an SF-50 with an effective date more than one year old) that clearly documents you meet the time-in-grade requirement.

If you are CTAP eligible - submit a, b, and c: (a) proof of eligibility including agency notice; (b) SF-50, and (c) most recent performance appraisal.

Current or Former Political Appointees: Submit SF-50.

Next steps

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