Building Manager

The duties of the Building Management Specialist at the GS-11 include, but are not limited to the following:

• Assists Building Manager with building operations, maintenance, repair, alteration, historic preservation, recycling, concessions, safety, environmental and security in GSA-owned and leased buildings assigned.
• Assists in evaluating building structures, permanent interiors, furniture, equipment, and the maintenance, repair, and cleaning of building structures, and permanent interiors elements.
• Participates and assists in planning and developing operating budgets and all related Federal Buildings Fund procedures and activities for assigned facilities.
• As a customer service representative, develops and promotes positive working relationships with customer agencies and client personnel, and maintains continuous liaison with building tenants and top management officials of customer agencies and tenants at facilities managed.
• As a Contracting Officer’s Representative, works in coordination with the Building Manager and Leased Contracting Officer (LCO) to perform pre-occupancy and transition tasks including reviewing space requests; participating in market surveys and design kickoff/acceptance meetings; preparing lessor transition and customer welcome packages; providing past performance information to the LCO for succeeding leases; and perform space condition inspections, key collection for vacated space, and coordinate overtime utility services and payments.

The duties of the Building Management Specialist at the GS-12 include, but are not limited to the following:

• Manages building operations, maintenance, repair, alteration, historic preservation, recycling, concessions, safety, environmental and security in GSA-owned and leased buildings assigned.
• Evaluates building structures, permanent interiors, furniture, equipment, and the maintenance, repair, and cleaning of building structures, and permanent interiors elements.
• Participates and/or assists in planning and developing operating budgets and all related Federal Buildings Fund procedures and activities for assigned facilities.
• As GSA’s customer service representative for assigned buildings, develops and promotes positive working relationships with customer agencies and client personnel, and maintains continuous liaison with building tenants and top management officials of customer agencies and tenants at facilities managed
• Manages the contracting and leasing administration process as needed on behalf of tenant agencies and GSA. In this capacity, oversees force account operations (where applicable) and administers various types of contracts, leases, and serves as the contracting officer’s representative (COR).

Conditions of employment

• US Citizens and National (Residents of American Samoa and Swains Island)
• Meet all eligibility criteria within 30 days of the closing date
• Register with Selective Service if you are a male born after 12/31/1959

If selected, you must meet the following conditions:

Qualifications

To evaluate your qualifications, your resume must clearly demonstrate how you meet the specialized experience described below. Your resume must not exceed two pages. To ensure your qualifications can be fully evaluated, we recommend including the following information: 

• Name, address, telephone number, email address;
• Job Title (if Federal Service, provide series and grade; if not in GS plan, provide GS equivalent grade);
• Relevant work experience—should include employer name, job title, start and end dates (month/year), the number of hours worked per week and descriptions that explain how you meet the required qualifications in the job announcement.
• Education, certifications or licensures—If the job announcement requires any education, certifications or licensures, make sure to include the required information and any required documents like transcripts.

Your resume should contain enough information to make a valid determination that you fully meet experience requirements for each grade level you are applying to. If you do not provide enough information for us to determine your qualifications, you may be rated ineligible.

If you have volunteered your service through a National Service program (e.g., Peace Corps, Americorps), we encourage you to apply and include this experience on your resume.

The GS-11 salary range starts at $74,678 per year.   

If you are a new federal employee, your starting salary will likely be set at the Step 1 of the grade for which you are selected. 

To qualify for the GS-11 level, you must have at least one year of specialized experience equivalent to the GS-9 level or higher in the Federal service. 

Specialized experience is experience assisting in the management of a  multi-level commercial office building  (or equivalent non-housing high rise building) consisting of building mechanical system (i.e., HVAC, alarm systems, elevators, etc.).  This experience typically includes:

• monitoring occupant space utilization, energy and water conservation, sustainability and environmental hazards programs;
• coordinating repair and/or alteration- projects;
• maintaining  customer satisfaction  programs that include feedback mechanisms used to evaluate the effectiveness of services provided;
• monitoring real property budgetary and financial data; and,
• administration of repair and/or operation and maintenance contracts.

 OR

Substitution of Education for Specialized Experience: Applicant must have three years of progressively higher level graduate education leading to a Ph.D. degree, OR a Ph.D., or equivalent doctoral/LL.M. degree that is directly related to the position.  OR

Combination of Education and Specialized Experience: Applicants must have a combination of graduate level education and appropriate experience that together meet the qualification requirements of this position.

For GS-11 consideration and substitution of education, applicants must submit a copy of their college or university transcript(s) and certificates by the closing date of announcements to verify qualifications. If selected, an official transcript will be required prior to appointment.  

The GS-12 salary range starts at $89,508 per year.   

If you are a new federal employee, your starting salary will likely be set at the Step 1 of the grade for which you are selected. 

To qualify for the GS-12 level, you must have at least one year of specialized experience equivalent to the GS-11 level or higher in the Federal service.

Specialized experience is experience assisting in the management of a multi-level commercial office building (or equivalent non-housing high rise building) consisting of complex building mechanical system (i.e., building automated systems, centralized HVAC, alarm systems, elevators, etc.). This experience typically includes:

• monitoring occupant space utilization, energy and water conservation, sustainability and environmental hazards programs;
• directing and coordinating minor alteration and renovation projects;
• maintaining customer satisfaction programs including feedback mechanisms used to evaluate the effectiveness of services provided;
• managing or monitoring real property budgetary and financial data; and,
• contract administration and oversight (i.e., janitorial, mechanical, elevator contracts).

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

We will use a method called Category Rating to assess your application.  Here’s how it will work:

Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), and responses you provide on the application questionnaire. In addition to the application and application questionnaire, this position requires an online assessment. The online assessment measures critical general competencies required to perform the job. You will not be considered for the position if you fail to complete the assessment. You will be assessed on the following competencies:

Oral Communication, Writing, Interpersonal Skills, Problem Solving, Teamwork, Technology Orientation, Customer Service, Attention to Detail, Self-Management.

The results from this assessment are used in ranking applicants. Your answers to the questions will be used to place you in one of the following categories and standard score ranges:

Best Qualified = Candidates scoring between 95 - 100
Well Qualified = Candidates scoring between 85 - 94 (Well Qualified for CTAP/ICTAP)
Qualified = Candidates scoring between 70 - 84
Within each category, veterans will receive selection priority over non-veterans.

Additional hurdle assessments, such as narrative responses or other assessments, may be administered to applicants who meet the requirements of the first hurdle. If additional assessments are used, you will be provided with further instructions.

If you are eligible under Interagency Career Transition Assistance Plan or GSA’s Career Transition Assistance Plan (ICTAP/CTAP), you must receive a score of 85 or higher to receive priority.

You may preview questions for this vacancy.

ALL required documents must be submitted before the closing date. Review the following list to determine what you need to submit.

Resume: Must not exceed two pages. Refer to the Qualifications section for resume requirements.

If you are claiming veterans preference:
(a) Copy of your Certificate of Release or Discharge From Active Duty, DD-214 that shows your type of discharge, character of service and the dates of your active duty service.
(b) If you are claiming 10-point preference or derived preference (spouse, widow/widower, or parent of a deceased or disabled veteran), you must submit documentation that establishes your entitlement in addition to the DD-214:

• VA disability rating letter or other official documentation (refer to SF-15 for complete list).
• SF-15, Application for 10-Point Veteran Preference

Note: If sufficient documentation is provided to establish 10-point preference, preference may be granted based on the supporting documentation even if the SF-15 is not submitted. If selected, a completed SF-15 will be required prior to appointment.

IF YOU ARE: 

Active duty military - Certification on a letterhead from your military branch that includes your rank, character of service (must be under honorable conditions) & military service dates including discharge/release date (must be no later than 120 days after the date the certification is submitted).

ICTAP/CTAP eligible - submit a, b, and c: (a) proof of eligibility including agency notice; (b) SF-50, and (c) most recent performance appraisal.

Current or Former Political Appointees: Submit SF-50.  

College transcripts: If you are using some or all of your college education to meet qualification requirements for this position, you must submit a copy of your college transcript(s). Transcripts MUST show: name of the institution, student's name, course work/degree(s) completed/conferred and dates. If selected, an official transcript will be required prior to appointment.

For education completed outside the United States, also submit a valid foreign credential evaluation that substantiates possession of the required education.

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