Summary

This position is located in the Club Division, Morale, Welfare and Recreation Department, Fleet & Family Readiness, Singapore. The incumbent performs a wide variety of work assignments during various shifts.

Clarification from the agency

WHO MAY APPLY: U.S. Military and Civilian sponsored dependents within the local 50 miles radius commuting area (including applicants with current Military Spouse Preference, Family Member Preference, and current Federal employees). Singaporean local residents within the area of consideration must apply via https://www.mycareersfuture.gov.sg/ to be considered.

Duties

Incumbent shall be thoroughly familiar and comply with the contents of the Manual for Messes Ashore (NAVPERS 1995) and BUPERS Instruction 10150.2C, as well as all club SOP'S and instructions.
Report for duty as prescribed by the Club Manager or his/her designated representative.
Maintain proper decorum throughout the club in accordance with prescribed rules and regulations. Shall give a full and complete report to the Club Manager concerning patrons who violate the club rules and regulations including name, rate, duty station and witnesses.
The Duty Manager shall be responsible for familiarizing him/herself with scheduled events during duty shift, e.g., special events and programs, etc., including any and all particulars that he/she should be cognizant of during the work shift. Check all schedules when entering station of duty. Assure that activities take place as planned with proper equipment, personnel, food and beverages.
In case of deviation from usual operating policy or procedures bring the situation to the attention of the proper supervisor. Attempt to resolve the problem and, in case of a serious problem, contact the Club Manager or his designated person. Enter all problems in the Duty Manager's Log Book.
Circulate among patrons as necessary to assure satisfactory services. Explain and enforce club policies, procedures and regulations. Maintain order in the facility.
Infractions of the rules by other club employees shall be reported to the Club Manager via his designated representative. In emergency situations, the Duty Manager on duty shall personally notify the Club Manager immediately.
Insures that CFAS and DON rules and regulations governing the sale and consumption of alcoholic beverages are strictly enforced. Alcoholic beverages will not be served to patrons less than 20 years of age.
Incumbent may serve as a leader in assuring that work assignments by the shift employees are performed; provide necessary assistance and supplies to employees; and resolve minor problems and complaints of the employees. Make recommendations to the Club Manager/Assistant Club Manager regarding the work performance of shift employees.
Prior to closing of the club, complete fire safety checks and that unnecessary electrical equipment are unplugged. Secure all doors and windows, check all locks on the bar storerooms, cashier's office, etc. Incumbent shall ensure that the Fire Department conducts a fire check prior to closing of the club.
Insure that all keys are properly secured, safes are locked, and upon securing the club, insure that the entrance keys are locked in the box provided or turned-in to the security office.
Incumbent must present ·a neat, well-groomed, professional appearance at all times and must work harmoniously with co workers. and members of the MWR Department.
Performs other related duties as assigned.

Conditions of Employment

Must be able to obtain and maintain a National Agency Check with Written Inquires (NACI)
Requires constant standing, walking, bending, and stooping.
Frequently requiring light to moderate carrying and lifting of objects weighing 5 to 15 pound sand occasionally lifting up to and over 40 pounds.
Subject to noise, drafts, dust, and dirt. Will occasionally work outdoors.
Willing to work on week day evenings/weekends/holidays

Qualifications

A qualified candidate possess the following:

Must have at least one year of related experience. Must be courteous and possess a sharp people oriented personality to include tact and diplomacy in dealing and communicating with customers and other fellow-workers.
Must have knowledge of computer, basic arithmetic and cash handling procedures.
Must have or be able to obtain a U.S. Government Vehicle Driver's License and must be able to complete satisfactorily the Food Handler's Physical Examination.
Must be able to stand and walk for long periods and must be able to work day, evenings and weekend shifts, including holidays.

Education

When education is a basic requirement for the position, or when substituting education for experience, applicants MUST submit a copy of your high school transcripts, college transcript, or a list of courses, which includes grades earned, completion dates, and quarter, and/or semester hours earned as part of your application package.
Foreign education must include evidence that it is comparable to education received at accredited educational institutions in the United States.
Transcripts from foreign colleges must be evaluated for U.S. equivalency in order to be considered. Applicants are responsible to obtain and submit proof of creditability of education as evaluated by a credentialing agency, which is a private U.S. organization. Credential evaluations are not free and applicants are responsible for the cost of the selected service.
All substitutions of education for experience will be made in accordance with OPM approved qualification standards.
To receive consideration for a non-related degree or eligibility based on a combination of education AND experience, a college transcript is required.
All transcripts MUST show student's name and the name of the awarding university or educational institution, degree type, awarded/conferred date, and the field of study.
- *If your degree has not been awarded/conferred, you must provide a copy of your HS Diploma or equivalent along with transcript(s).
Only attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education are acceptable to meet positive education requirements or to substitute education for experience.
For additional information, please go to the Office of Personnel Management (OPM) and the U.S. Department of Education websites at http://www.opm.gov/qualifications and http://www.ed.gov/admins/finaid/accred/index.html

Additional information

Some positions have special requirements. Selection may be tentative pending the completion of the satisfactory employment reference checks and receipt of proof of education (where applicable). Selectee may be required to complete a one (1) year probationary period. Salary is commensurate with experience and/or education.
The Department of the Navy (DON) is an Equal Employment Opportunity Employer. All qualified candidates will receive consideration without regard to race, color, national origin, religion, sex, age, mental or physical disability, genetic information, reprisal, marital status, political affiliation, sexual orientation, or any other non-merit factor. The DON provides reasonable accommodations to applicants with disabilities. Applicants with disabilities who believe they may require reasonable accommodation(s) should email their request to MWR_Recruitment@fe.navy.mil to ensure proper consideration is given.
Direct Deposit of Pay is required
Employees (and family members) who require medical or dental care in the overseas location will be responsible for obtaining and paying for such care. Access for civilian employees and their families to military medical and dental treatment facilities is on a space-available and reimbursable basis only.
Recruitment/Relocation Incentives Offered: No

Benefits

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

You will be evaluated for this job based on how well you meet the qualifications above.

Your application will be screened for the following minimum qualifications:

1 year general experience - progressively responsible clerical, office, or other work that indicates ability to acquire the particular knowledge and skills needed to perform the duties of the position to be filled
2 years above high school

Applicants who meet the minimum qualifications will be further evaluated for:

Experience in dealing with customer service operations
Cash handling experience
Knowledge of DOD and Navy club policies, regulations, administrative practices and procedures.

The following documents are required at the time of application:

Resume or NAF Application Form
PCS Orders and Family Entry Approval (Military) OR Sponsor's Letter of Employment (Civilian), if currently a military spouse or family member or a federal civilian family member
Proof of Education (such as high school diploma/GED, clinical licensure, awarded/conferred academic degree transcript(s) and/or *related coursework transcript(s) relevant to the position
If claiming Veteran's Preference, a legible copy of DD214 (page 4)
If you are a current Federal employee, please submit your most recent Personnel Action Report (PAR) or SF50

Note: To receive consideration for a non-related degree or eligibility based on a combination of education AND experience, a college transcript is required. All transcripts MUST show student's name and the name of the awarding university or educational institution, degree type, awarded/conferred date, and the field of study. *If your degree has not been awarded/conferred, you must provide a copy of your HS Diploma or equivalent along with transcript(s). Transcripts from foreign colleges must be evaluated for U.S. equivalency in order to be considered. Applicants are responsible to obtain and submit proof of creditability of education as evaluated by a credentialing agency which is a private U.S. organization. Credential evaluations are not free and applicants are responsible for the cost of the selected service.

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

To be considered for this vacancy you must apply and complete the online questionnaire and submit the documentation specified in the Required Documents section above.

The complete application package must be submitted by 11:59 PM (EST) on 12/31/2024 to receive consideration.

To begin, click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application.

To preview the Application Questionnaire, please click the following link: https://apply.usastaffing.gov/ViewQuestionnaire/12272258

It is your responsibility to ensure your application package (resume, supporting documents, and responses to the questionnaire) is complete, accurate, and submitted by the closing date.

Additional information on how to complete the online application process and submit your online application may be found on the https://help.usastaffing.gov/Apply/index.php?title=Applicant

To verify or check the status of your application, log into your USAJOBS account. Once logged in, the Welcome screen lists your applications, your application status and the date it was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status

DON is an Equal Employment Opportunity Employer. All qualified candidates will receive consideration without regard to race, color, national origin, religion, sex, age, mental or physical disability, genetic information, reprisal, marital status, political affiliation, sexual orientation, or any other non-merit factor. The DON provides reasonable accommodations to applicants with disabilities. Applicants with disabilities who believe they may require reasonable accommodation(s) should email their request to MILL_HQ_NAF_HR.FCT@navy.mil to ensure proper consideration is given.

Agency contact information

CNRJ NAF Human Resources

Phone

81-468-16-5446

Email

FFR_NAFRecruitment@us.navy.mil

Address

Singapore Area Coordinator
CNRJ NAF HRO (N941)
PSC 473 Box 12
FPO, AP 96349-0001
US

Learn more about this agency

Next steps

Please ensure that your resume and supporting documents contains all the information requested in the vacancy announcement. If your resume and supporting documents do not provide all the information requested on this form and in the job vacancy announcement, you may lose consideration for the job.

All applicants will be notified regarding their status by email. Applicants will either be contacted for an interview or sent an email of non-selection 3-6 weeks after the announcement cut-off date. Please note that if you provide an inaccurate email address or if your mailbox is full or blocked (e.g., spam-blocker), you may not receive important communication that could affect your consideration for this position. This announcement may be used to fill additional vacancies within 60 days of issuance of selection certificate.

CLUB OPERATIONS ASSISTANT (DUTY MANAGER) Job in Singapore

Summary

This job is open to

Family of overseas employees

Military spouses

The public