Case Manager Job in Washington, DC

Vacancy No. DE-26-012-SP Department U.S. International Trade Commission
Salary $70,623.00 to $111,087.00 Grade 9 to 11
Perm/Temp Permanent FT/PT Full-time
Open Date 2/24/2026 Close Date 3/4/2026
Job Link Apply Online Who may apply Public
Locations:
Washington, DC


Summary

An independent Federal agency, the U.S. International Commission provides the President and Congress with high-quality analysis and technical support on international trade, tariff and competitiveness issues; hears and decides import injury cases; and publishes the United States' tariff schedule. You will find a working environment throughout the Commission that is dedicated to the development of your technical skills and a commitment to provide balance between your work and personal life.

This job is open to

The public

U.S. Citizens, Nationals or those who owe allegiance to the U.S.

Clarification from the agency

The Public

Duties

This position is located in the Office of the Secretary, Docket Services Division

  • Serves as a central point of contact for guidance on investigations conducted under Title VII of the Tariff Act of 1930 and Commission Rules and Regulations as they pertain to matters of legal procedure and the official record of the Commission.
  • Maintains assigned case information in a publicly accessible investigation database and an electronic docketing system by researching, reviewing, and analyzing legal documents to ensure accurate and accessible information for the Commission, private parties, and the general public.
  • Works with supervisors to update information, develop reports and perform analysis using the information contained in the Commission's Investigations Database System and electronic docket.
  • Consults with and advises senior legal and technical staff in identifying and resolving a variety of technical and legal issues in complex filing scenarios.
  • Ability to organize information, develop and coordinate staff actions, resolve disagreements, and present information to supervisor and management officials.

Requirements

Conditions of employment

  • You must be a U.S. citizen or national.
  • You will be required to successfully complete a background investigation.
  • You may be required to serve a one-year probationary period
  • Males born after 12/03/59 must be registered for Selective Service

Qualifications

You must meet all the requirements below by the closing date of the announcement and they must be clearly identified in your application, resume, or supporting documents. This includes any general and specialized experience, education, and/or selective placement factors mentioned. These are used to determine if you possess the knowledge, skills, and/or abilities to successfully perform in this position.

BASIC REQUIREMENT

To Qualify for the GS-9, you must have 1 year of specialized experience equivalent to the GS-7 obtained in the federal or private sector which demonstrates all of the following: experience providing information on policies, procedures, and requirements of legal document or case management; experience providing guidance to customers regarding compliance with rules and regulations; experience handling sensitive confidential and business information, ensuring processing is conducted at the appropriate security level; experience preparing a variety of written materials including reports, records, legal procedural summaries; experience entering and maintaining data in databases.

OR

GS-9 level, you may qualify using one of the following options:
  • master's or equivalent graduate degree
or
  • 2 full years of progressively higher level graduate education leading to such a degree

or

  • LL.B. or J.D., if related

To Qualify for the GS-11, you must have 1 year of specialized experience equivalent to the GS-9 obtained in the federal or private sector which demonstrates all of the following case management responsibilities such as: reviewing legal documents in electronic case management systems and providing guidance on compliance with the Commission or other regulatory filing requirements; identification and proper handling of sensitive or confidential information; serving as a central point of contact for supervisors and other internal offices to provide proper guidance in complex filing scenarios; drafting memoranda for purposes of detailing discreet incidents or making recommendations to senior officials; extensive document analysis skills used to maintain investigation data for office use and for distribution via electronic docketing systems; independently interfacing with internal and external customers to resolve technical filing issues.

OR

I have a Ph.D. or equivalent doctoral degree, 3 full years of progressively higher level graduate education leading to such a degree, or an LL.M., if related. Examples of related degree programs include business administration, marketing, business or international law, finance. (YOU MUST SUBMIT A LEGIBLE COPY OF YOUR TRANSCRIPT).

OR

I have a combination of graduate-level education and specialized experience (as described above), which, when combined, are equivalent to 100% of the requirement.

Experience refers to paid and unpaid experience, including volunteer work done through national service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills, and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Education

GS-9: To substitute education for specialized experience, you must possess a master's or equivalent graduate degree or2 full years of progressively higher level graduate education leading to such a degree or LL.B. or J.D., if related; or you may combine specialized experience and graduate level education which totals at least 100 percent. (school transcript required by closing date)

GS-11: Ph.D. or equivalent doctoral degree or 3 full years of progressively higher level graduate education leading to such a degree or LL.M., if related.

FOREIGN EDUCATION: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. For further information, visit: http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html

Additional information

As a condition of employment for accepting this position, you will be required to serve a one-year probationary period (competitive service) during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service.

Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.

Surplus or Displaced Federal Employees: The Career Transition Assistance Plan (CTAP) and Interagency Career Transition Assistance Plan (ICTAP) Programs are available to federal employees that qualify. Those eligible for these programs are granted special priority selection rights. To be considered, you must be deemed well-qualified by receiving a score of 85 or higher. If you are a federal employee claiming CTAP/ICTAP, you must provide the documents listed under the Required Documents section to verify your eligibility. Also, you must indicate in your application that you are applying as a CTAP or ICTAP eligible. For additional information regarding CTAP/ICTAP, please visit: http://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/.

Selective Service: If you are a male applicant born after December 31, 1959, you must certify that you are registered with the Selective Service or are exempt under Selective Service regulations. For additional information concerning Selective Service requirements, please visit http://www.sss.gov/.

Severely disabled persons program information: https://www.opm.gov/policy-data-oversight/disability-employment/hiring/

Cover page to fax paper application - OPM Form 1203fx: http://federalgovernmentjobs.us/forms/opm1203fx.pdf

Occupational Questionnaire: https://apply.usastaffing.gov/ViewQuestionnaire/12895910

Vacancy ID number: DE-26-012-SP

Reasonable accommodations: This agency provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the contact listed on the vacancy announcement. The decision to grant a reasonable accommodation is made on a case-by-case basis. Verification of information: Any information claimed on your resume and in application materials, such as education, credentials, employment history, etc., will be verified as part of the security clearance process.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

The self-assessment questions are related to the following knowledge, skills, abilities, and competencies (KSA's). You do not have to respond to the KSA's.

  • Knowledge of applicable laws, regulations and policies pertaining to the processing of documents.
  • Knowledge of basic legal research techniques in order to research legal issues of moderate complexity.
  • Ability to work with a variety of computer applications (including Microsoft suite applications and Adobe). Works with supervisors to develop reports and procedures and perform analysis using the information contained in the Commission's Investigations Database System and electronic docket.
  • Skill in tactfully dealing with others, including agency officials, and in the application of mature judgment to recognize, evaluate and analyze problems and implement solutions.
  • Ability to organize and digest data from various sources, ability to collaborate with peers to improve processes and handle complex customer service issues and complex procedural filing scenarios.

BASIS OF RATING: Your resume will be evaluated by a Subject Matter Expert Panel (SME). Your resume serves as the basis for qualification determinations and must highlight your most relevant and significant work experience(s) and education (if applicable) as it relates to this job opportunity. In order to fully evaluate your application and receive proper credit, your resume should include: (1) paid and non-paid experience, job title, dates held (month and year for qualifying purposes to receive credit), number of hours worked per week, and salary (2) knowledge of the subject matter and technical skills pertinent to this position; (3) specific duties performed that fully detail the level and complexity of the work; and (4) names and phone numbers of your current and/or previous supervisor(s). Your resume should contain sufficient information to make a valid determination that you fully meet the basic/specialized experience requirements as stated in this job opportunity announcement for each grade level(s) for which you are applying.

If you are selected for an interview, you can expect a structured panel interview process, which will include between 2 and 4 members.

Required Documents

To receive consideration, you must complete the occupational questionnaire and submit the documentation specified below by 03/04/2026

1. Resume:Your resume serves as the basis for qualification determinations and must highlight your most relevant and significant work experience(s) and education (if applicable) as it relates to this job opportunity. In order to fully evaluate your application and receive proper credit, your resume should include: (1) paid and non-paid experience, job title, dates held (month and year for qualifying purposes to receive credit), number of hours worked per week, and salary (2) knowledge of the subject matter and technical skills pertinent to this position; (3) specific duties performed that fully detail the level and complexity of the work; and (4) names and phone numbers of your current and/or previous supervisor(s). Your resume should contain sufficient information to make a valid determination that you fully meet the basic/specialized experience requirements as stated in this job opportunity announcement for each grade level(s) for which you are applying. We will review your resume and supporting documents, to ensure you meet the basic qualification requirements.

2. Occupational questionnaire: A completed job-specific occupational questionnaire should be submitted through your Application Manager account.

3. Veterans' Preference:If claiming veterans' preference, you must indicate the type of veterans' preference you are claiming on your resume.

A. For 5-point veterans' preference, you must provide:

a copy of your DD 214 Certificate of Release or Discharge which shows the type of discharge and dates of active duty (Member 4 copy preferred).

B. If you are currently on active duty, to receive 5-point preference you must provide an official statement of service from your command/unit which states:

- your branch of service;
- period(s) of service;
- campaign medals or expeditionary medals earned;
- expected discharge type and date; and
- date you will be separated or be on approved terminal leave

If you supply a statement of service at this stage, your preference/eligibility will be verified by a DD 214 prior to your appointment with our agency.

C. To receive 10-point veterans' preference, you must provide: -any documentation required by this form to support your claim.

If we cannot verify your 10-point preference status, you will receive 5-point preference if you meet the requirements. You can obtain an SF-15 through this link: http://www.opm.gov/forms/standard-forms/.

To access to your DD 214 online, please visit: http://www.archives.gov/veterans/military-service-records/.

4. Career Transition Assistance Program (CTAP)/Interagency Career Transition Assistance Program (ICTAP) Eligibles.
You must submit the following documents:

  • a copy of your agency notice;
  • a copy of your most recent performance rating; and
  • a copy of your most recent SF-50, Notification of Personnel Action, noting your current position, grade level, and duty location.
5. Education Documentation:Transcripts. (for Individual Occupational Requirements and/or Substitution of Education for specialized experience): You MUST submit copies of your college transcripts for verification of the education requirements. Unofficial copies are acceptable, however, if selected you will be required to furnish official transcripts. It is your responsibility to provide adequate proof that you meet the above educational requirements. Inadequate or illegible information could result in non-qualification and loss of consideration.


6. Cover Letter. This is optional.

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

How to Apply

To apply for this position, you must complete the occupational questionnaire and submit the documentation specified in the Required Documents section below.

The complete application package must be submitted by 11:59 PM (EST) on 03/04/2026 to receive consideration.

1. To begin, click Apply Online to create a USAJOBS account or log in to your existing account. Follow the prompts to select your USAJOBS resume and/or other supporting documents and complete the occupational questionnaire.

2. Click the Submit My Answers button to submit your application package. It is your responsibility to ensure your responses and appropriate documentation are submitted prior to the closing date.

3. To verify that your application is complete, log into your USAJOBS account, https://my.usajobs.gov/Account/Login, select the Application Status link and then select the More Information link for this position. The Details page will display the status of your application, the documentation received and processed, and any correspondence the agency has sent related to this application. Your uploaded documents may take several hours to clear the virus scan process.

4. To return to an incomplete application, log into your USAJOBS account and click Update Application in the vacancy announcement. You must re-select your resume and/or other documents from your USAJOBS account or your application will be incomplete.

The Vacancy ID is 12895910

Agency contact information

Steve Parker
Phone
202-205-2651
Email
Steve.Parker@usitc.gov
Address
Office of Administrative Services
500 E St SW
Washington, DC 20436
US

Next steps

Once the online questionnaire is received, you will receive an acknowledgement email that your submission was successful. After a review of your complete application is made, you will be notified of your rating and/or referral to the hiring official. If further evaluation or interviews are required, you will be contacted.

To check the status of your application, log into your USAJOBS account, select Application Status, and click on the More Information link under the application status for this position.

You will be notified up to four times during the hiring process:

  1. Upon receipt of your application
  2. Upon minimum qualifications determination
  3. After candidates have been referred to the hiring official
  4. Once a selection has been made