Duties
Within the United States Copyright Office (USCO), the Office of Copyright Records (CR) is responsible for establishing records policies and preserving, maintaining, and servicing copyright-related records. This Office records transfers of copyright ownership and notices of termination, makes copyright registrations and documents and related information available to the public, researches and provides certified and non-certified copies of copyright registration deposits, ensures their storage, retention, and security, and performs records management and safeguards the official records of the U. S. Copyright Office. The Office of Copyright Records oversees the world’s largest repository of records on copyright ownership.
The position serves as the Supervisory Program Manager for the Records Integration (RI) Division and reports directly to the Director, Office of Copyright Records. The position oversees the Division, which ensures the proper automation and integrity of USCO public records and other administrative records, and their integration into digital repositories for internal staff and external public use.
Performs the administrative and management functions relative to the staff supervised. Uses principles of facilitative leadership to plan, direct, and coordinate day-to-day activities and assists the Deputy Director in long-range planning activities. Oversees process methods and procedures. Ensures approved changes are implemented. Provides guidance and direction to division staff on changes. Exercises technical management of the division operations. Establishes guidelines and performance expectations for staff members, which are clearly communicated through the formal employee performance management system. Observes employee performance; demonstrates and conducts work performance critiques. Resolves informal complaints and grievances. Develops work improvement plans, recommending personnel actions as necessary. Provides advice and counsel to staff related to work and administrative matters. Effects disciplinary measures as appropriate to the authority delegated in this area. Reviews and approves or disapproves leave requests. Ensures that subordinates are trained and fully comply with the provisions of the Library regarding records management, computer security, emergency management, and safety regulations.
Manages the creation, preservation, and presentation of digital content using subject matter expertise, current knowledge and trends, and best practices. Manages multiple projects; designs and executes plans and methodologies; leads other staff assigned to projects; documents results and makes resulting recommendations. Identifies improvements to workflows and procedures for a wide variety of content and data assets, identifies risks and challenges to implementation, and takes steps to overcome them. Implements approved plans by scheduling and coordinating work, including establishing the division of work amongst specialists and technicians assigned to projects. Tracks project workflows and schedules activities required to move projects and tasks to completion as appropriate. Reports status according to the schedules and mechanisms established for the unit.
Displays and utilizes extensive expert knowledge of a wide range of techniques and methods relating to quality assurance, data accuracy, and digital conversion techniques in the planning and performance of organizational activities. Proposes modifications to existing practices, precedents, and techniques and adapts previous approaches to solve a variety of information, organization, and access issues related to digital content and online interfaces.
Identifies and resolves complex program issues or problems of small or large scope. Provides leadership in the conduct of independent validations and verifications of business operations. Sets up a problem-reporting mechanism for the application team involved in testing. Makes recommendations for corrections and coordinates resolutions and improvements. Provides expert technical advice in the monitoring and evaluation of contractor activities on contracts covering USCO programmatic operations. Oversees contractors and vendors that support the division's operations and confirms deliverables. Serves as technical support to the COR and CO for the Office of Copyright Records contracts; writes Statements of Works (SOWs), evaluation criteria, and other contract-related documents for solicitations and consultant agreements; serves on Technical Evaluation Panels (TEP) for procurements; monitors assigned contracts and evaluates services according to technical criteria; tracks deadlines, and deliverables.
Requirements
Conditions of Employment
Conditions of Employment
The Supervisor leads his/her staff toward meeting the Library’s vision, mission, and goals by acting decisively, leveraging diversity and inclusiveness, demonstrating flexibility and resilience, fostering continuous improvement and innovation, and fostering integrity and honesty. To view the Library’s Supervisory Core Competencies click the following link: https://www.loc.gov/static/portals/careers/documents/loc_supervisor_core_competencies.pdf
Library of Congress employees are prohibited from using illegal drugs, including marijuana. The Library is part of the Federal Government and abides by federal law, so regardless of individual state or District of Columbia laws, marijuana use is illegal, considered criminal activity, and can affect your employment at the Library. In addition, past or current drug use and activities (e.g., selling or distributing) may deem you ineligible for employment.
This position requires access to and use of high-value and top-tier collections to perform the work of the position. This position requires a Public Trust background investigation at the High risk level.
Qualifications
Applicants must have had progressively responsible experience and training sufficient in scope and quality to furnish them with an acceptable level of the following knowledge, skills, and abilities to perform the duties of the position without more than normal supervision.
Ability to provide program management, evaluation, and oversight.**
Ability to analyze problems and make recommendations.**
Ability to supervise and lead a diverse workforce.**
Ability to communicate in writing.
Ability to communicate effectively other than in writing.
Benefits
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How You Will Be Evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
The Library of Congress evaluates applicants through an applicant questionnaire and a structured interview. Applicants may also be screened for some jobs through licensing, certification, and/or education requirements, a narrative/application review, and/or a preliminary telephone interview. The knowledge, skills, and abilities (KSAs) that are marked with a double asterisk (**) in the vacancy announcement and the applicant questionnaire are considered the most critical for a position. To be considered for final selection, applicants must demonstrate fully acceptable experience in these designated KSAs in the narrative/application review, preliminary telephone and/or full structured interview. The various assessment tools listed above are designed to verify or explore applicants' experience, knowledge, and training directly related to the job in order to identify the best qualified applicants for selection.
Are you a veteran? Please indicate the type of veterans' preference you are claiming in your application materials and/or applicant profile and provide the appropriate supporting documentation to validate your claim. Those applying for 5-point preference must submit Member Copy 4 of your DD 214. Those applying for 10-point preference must fill out an SF-15 (click here for the form) and provide the required documentation listed on the back of the form. If required supporting documentation is not attached, Veterans' Preference will not be considered in the application process.
For more information regarding eligibility requirements, please see the Library of Congress Merit Selection Plan, Section 8.5, at: Merit Selection Plan.
You may preview questions for this vacancy.
How to Apply
Please carefully follow all instructions under the How to Apply tab to ensure you are considered for the position.
You are required to apply online for this announcement. We are unable to accept mailed or emailed documents. You must complete the entire application process, including submission of all documents BEFORE this announcement closes. To do so, complete the following steps.
Step 1: If you do not already have one, create a resume on USAJOBS. Although you must enter your Social Security Number for USAJOBS, this information will not be provided to the Library of Congress.
Step 2: Review the Job Announcement. We recommend you go to the end of the Qualification and Evaluation section of the job announcement to preview the online questions that you will answer in Step 4. You may wish to customize your USAJOBS resume to ensure that it supports your responses to these questions.
Step 3: Click on the "APPLY ONLINE" button to the right of this announcement. Follow USAJOBS' instructions to access your account and submit your resume. You will be redirected to the Hiring Management website to complete the application process. If this is your first time in Hiring Management, you will be asked to answer questions related to your eligibility for Federal employment. You will be able to update this information and save it to our account for future announcements.
Step 4: Once you have completed the eligibility questions, you will be taken directly to the vacancy application questions. Answer all questions honestly and thoroughly. Step 5: Hiring Management offers three options that will electronically attach your documentation to your online application once you finish answering the questions in the job announcement.
(1) You may select a document that you have already uploaded to USAJOBS for a previous announcement.
(2) You may electronically upload a document directly from your computer to your application. Be certain to review your complete application for confirmation of the document uploaded and click on "Finished" to be returned to USAJOBS.
IMPORTANT NOTE: If you have multiple documents of the same kind, e.g. 2 undergraduate transcripts from different schools or 2 SF-50s, etc., be sure that they are all in the same file on your computer or in your USAJOBS profile before uploading them. If you try uploading them individually, only the last one sent will be visible in our system. If you have any questions about this information, please contact the person on this announcement BEFORE the closing date.
Step 6: Click on "Finish" after you have completed your application. Once you have submitted your application, you can check your status online through your Hiring Management or MY USAJOBS account. Your complete online application and any required supplemental documentation (e.g., SF-50, etc.) must be received by 11:59 p.m. Eastern Standard Time (EST) on the closing date of the announcement. It is your responsibility to ensure that all documents are received on time and that the materials are readable. Failure to do so will result in your application being excluded from consideration for this announcement.
If you are experiencing any technical difficulty with the online process, you MUST CONTACT THE POINT OF CONTACT FOR THIS ANNOUNCEMENT BEFORE THE CLOSING DATE. For all technical issues please contact jobhelp@loc.gov, no later than 4:30pm EST of the Closing Date. REQUESTS FOR EXTENSIONS WILL NOT BE GRANTED.
Next steps
Please review our evaluation process under Evaluation. You may check the status of your application for this position at any time by logging onto the USAJOBS "My USAJOBS" tab and clicking on "My Applications." You will receive final notification via e-mail when the vacancy has been filled.