Chief of Administration (O-6 Billet) Supervisory Job in Washington, DC

Vacancy No. IHSC-ADM-COA-O6-S-2025 Department Immigration and Customs Enforcement
Salary $1.00 to $150,000.00 Grade 6 to 6
Perm/Temp Permanent FT/PT Full-time
Open Date 4/9/2025 Close Date 4/16/2025
Job Link Apply Online Who may apply Public
Locations:
Washington, DC


Summary

This position is located within the Department of Homeland Security (DHS), Immigration and Customs Enforcement (ICE), Enforcement and Removal Operations (ERO), ICE Health Service Corps (IHSC), Office of the Deputy Assistant Director of Administration. The incumbent will report directly to the DAD Admininistration. This is a supervisory Unit Chief position.

This position is only open to current USPHS officers.
USPHS Call to Active Duty (CAD) candidates are not eligible for this position.

This job is open to

Clarification from the agency

Applicants must be a current USPHS Commissioned Corps Officer. USPHS Call to Active Duty (CAD) candidates are not eligible for this position. Civilians are not eligible for this position.

Duties

DUTIES AND RESPONSIBILITIES:

The Unit Chief for Administration provides strategic leadership and oversight of complex administrative functions, ensuring alignment with the mission, policies, and objectives of the DAD Administration and the USPHS Commissioned Corps. Operating with a high degree of autonomy, the incumbent resolves complex and sensitive issues through research, analysis, and decisive action, and develops recommendations to support senior leadership and drive operational excellence.

The Unit Chief leads cross-functional initiatives, manages key administrative areas such as human resources, procurement, budget, and facilities, and ensures compliance with applicable policies, regulations, accreditation standards, and procedures. As a senior administrative leader, the Unit Chief promotes a culture of accountability, innovation, and continuous improvement, while ensuring that administrative operations meet the highest standards of quality, integrity, and service.

Strategic Leadership and Planning:

  • Build partnerships and collaborate with agency stakeholders to include DHS Office of Chief Human Capital, ICE Office of Human Capital (OHC), the Office of the General Counsel, Office of Equal Employment Opportunity, Department of Homeland Security Public Health Service (PHS) Liaison team, PHS Commissioned Corps HQ Adverse Actions and Employee Relations team, agency leaders and supervisors, labor unions, and other outside entities on issues involving human capital management.
  • Serves as a key advisor to the DAD Administration in aligning the agency's human resources policies and programs with organization mission, strategic goals, and performance outcomes.
  • Respond to high level time sensitive agency Taskings.
  • Act on the DAD Administration behalf.
  • Supervise and evaluate PHS Officers and Civil Servant staff.
  • Additional duties as assigned.

Operational Oversight, Risk Management and Compliance:
  • Oversight of administrative polices; serve as a member of the IHSC Policy committee; develop, review and approve administrative polices.
  • Member of IHSC Ethics Committee, IHSC/Labor Relations Policy team and Title 38 Interagency Committee. Non-voting member of the IHSC Medical Executive Committee.
  • Lead the IHSC Management Bargaining Team; collaborate with ICE Labor Relations (LR) and Local 511 Union to manage Provisions in the IHSC Supplement to the Collective Bargaining Unit; assist LR and the Union with resolving issues. Ensure representation on the ICE Labor Management Forum.
  • Manage the IHSC Timekeeping program. Conduct random audits to ensure timesheets are correct, conduct training to supervisors and employees, develop SOPs and disseminate guidance when needed.
  • Manage IHSC travel program. Review, process and authorize travel for employees in the ICE travel system.
  • Manage IHSC Civil Servant Performance Work Plan program.
  • Manage Chief of Administration Business Plan.
Stakeholder and External Relations:
  • Collaborate with ICE Employee Relations to assist with personnel issues.
  • Collaborate with ICE Labor Relations to assist with labor issues.
  • Collaborate with Labor and Employment Law Division to assist with labor issues.
  • Collaborate with IHSC Chief of Personnel and DHS PHS Liaison to resolve complex personnel cases and conflict.
  • Collaborate with IHSC Chief of Personnel and DHS PHS Liaison to develop guidance for Public Health Service Officers.
  • Collaborate with IHSC Chief of Personnel, DHS PHS Liaison and PHS. Commissioned Corps headquarters to enforce the DHS/HHS MOA, PHS policies and procedures and DHS/ICE policies and procedures.
  • First point of contact to assist IHSC Assistant Director (AD), Deputy Assistant Directors (DAD) and Chief of Staff (CoS) with sensitive personnel related matters and administrative program management, policies and procedures.

Personnel Management:
  • Manage the IHSC Civil Servant personnel program:
    • Collaborate with ICE Enforcement and Removal Human Resources Divisions (ERO HRD), ICE OHC ICE HR Operations Center, DHS Office of Health Security and DHS Chief of Human Capital to recruit civil service medical and administrative positions.
    • Assist hiring managers with the recruitment process to include management of the IHSC Title 38 market pay program, develop special agency need packages and student loan repayment packages.
    • Manage administrative recruitment taskings in USA Staffing.
    • Manage onboarding of Civil Servant personnel.
    • Attend routine meetings with ERO HRD to discuss human resources and recruitment matters
  • Lead and conduct annual supervisory training on various topics based on needs assessment.
  • Present at IHSC Orientation, IHSC Town Halls and Bi-Weekly Chief meetings.
  • Develop communication/written guidance on behalf of AD or DAD Administration.
  • Lead monthly personnel meeting with AD, CoS, DADs and Chief IPU.

Requirements

Conditions of Employment

  • You must be a U.S. citizen to apply for this position.
  • You must successfully pass a background investigation.
  • You must successfully pass a drug screen.
  • Males born after 12/31/59 must certify registration with Selective Service.
  • Requirements by Closing Date: Unless otherwise noted, you must meet all requirements by the closing date of the announcement.
  • Service Remaining Requirement Agreement: Upon appointment to this position, officers will be required to serve an 18 to 24-month commitment to IHSC.
  • ASSIGNMENT PAY AGREEMENT: You must not have a current Assignment Pay Agreement. However, if you have a current Assignment Pay Agreement, it must be fulfilled within 90 days of your application submission.
  • Applicants must be a current USPHS Commissioned Corps Officer. USPHS Call to Active Duty (CAD) candidates are not eligible for this position. Civilians are not eligible for this position.

Qualifications

COMPETENCIES:
  1. Leadership Skills
  2. Demonstrates strong organizational and time management skills
  3. Demonstrates strong problem solving, judgment and decision-making skills
  4. Cultural Competency.
  5. Interpersonal Skills.
  6. Strong Oral/Written Communication Skills.
  7. Integrity/Honesty/Ethics.

PHYSICAL DEMANDS:
  1. Must be able to perform duties in a fast-paced environment without physical limitations.
  2. Sitting and/or standing for extended periods of time [6-8 Hours].
  3. Performing repeated bending motion.
  4. Average manual dexterity for computer operation.
  5. Phone use for extended periods of time

Education

REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES:

  • Graduate degree in human resources, healthcare administration or healthcare management preferred.
  • Minimum five years supervisory experience managing teams in a fast-paced non-routine work environment to include evaluating employees.
  • Minimum 10 years human resources experience specializing in civil service Title 5 policies, procedures and program management.
  • Must be able to obtain a secret security clearance.
  • Requires strict adherence to confidentiality and discretion in handling sensitive employee matters. Must not disclose, share or discuss any sensitive or confidential information unless authorized to do so.
  • Experience with conflict resolution and complex employee relation cases
  • Knowledge of Title 38 hiring practices preferred
  • Knowledge of USPHS hiring processes and procedures.
  • Experience with representing Senior Executives at agency meetings.
  • Ability to communicate effectively orally and in writing.
  • Ability to collaborate with internal and external stakeholders.
  • Flexibility and ability to adapt to sudden changes in schedules and work-related requirements.
  • High degree of independence, initiative, and timely follow through on a wide range of sensitive, complex and program issues.
  • If you have an unrestricted medical or clinical license in any State, the District of Columbia or territory of the United States, it must be maintained.
  • Continuing education requirements must be met as required for licensing and board certification maintenance.
  • If a clinician, you will be subject to TDY internally to assist with field clinical operations and obtain clinical hours.

Additional information

ADDITIONAL DUTIES:

  • Subject Matter Expert with DHS, ICE and IHSC administrative policies, PHS policies, GS and PHS performance management systems and GS and PHS timekeeping systems.
  • Subject Matter Expert on Title 5 and Title 38.

This position is located within the Department of Homeland Security (DHS), Immigration and Customs Enforcement (ICE), Enforcement and Removal Operations (ERO), ICE Health Service Corps (IHSC), Office of the Deputy Assistant Director of Administration. The incumbent will report directly to the DAD Administration. This is a supervisory Unit Chief position.

IHSC has a multi-sector, multidisciplinary workforce of more than 1,400 employees, including U.S. Public Health Service (PHS) commissioned officers, federal civil servants, and contract staff. The IHSC provides on-site direct patient care to ICE detainees at 23 detention facilities throughout the country and manages the provision of off-site medical care for detainees housed in approximately 240 additional Intergovernmental Service Agreement (IGSA) facilities. The ICE detainee population is approximately 34,000 detainees on a daily basis, with an average length of stay of approximately 30 days, and over 400,000 detainees annually. The IHSC also provides medical support during ICE enforcement operations in the air, on the ground and at sea.

The Administration Division coordinates and implements IHSC administrative and managerial functions to support and advance the ICE mission. The Administration Division has oversight of over 1,700 positions that include civil service, Public Health Service Officers and contractors. The Division provides key functions that support the IHSC health care system such as budget/finance; acquisition management processes and procurements; real property and asset management; human resources, workforce recruitment and hiring; credentialing and privileging; health information technology, data analytics; health records technology; management, sharing, disclosure, and protection of IHSC data and records information management; and medical education and training.

SUPERVISORY CONTROLS:
The incumbent works under the general supervision of the IHSC Deputy Assistant Director of Administration. The employee and supervisor, in consultation discusses timeframes, scope of the assignment including possible stages and possible approaches.

Benefits

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

We will review your resume and supporting documentation to ensure you meet the minimum qualification requirements. You may be selected for an interview at the hiring authority's discretion. You will be notified of selection or non-selection.

Required Documents

To apply for this position, you must provide a complete Application Package. Please note that if you do not provide all required information, as specified in this announcement, you may not be considered for this position.A complete application includes:

U. S. Public Health Service Officers

  1. Cover Letter/Letter of Interest.
  2. Degrees. (Place under "Diploma/GED")
  3. Professional license. (If applicable)
  4. Additional professional certificates. (If applicable)
  5. Three professional references. (i.e., name, title and contact information)
  6. Official USPHS Promotion CV - e.g., relevant experience, education, training. (Place under "Resume")
    • You may provide a civilian resume in addition to the USPHS Promotion CV to capture all relevant work experience.
  7. A copy of your Certificate of Investigation (located in your eOPF).
  8. *Three most recent Commissioned Officer Effectiveness Reports (COER). (Place under "Performance Appraisal")
  9. For current IHSC PHS officers, IHSC Recruiting requires applicants to provide a copy of your current Service Remaining Requirements Agreement.
  10. Indicate if you have an Assignment Pay (AP) Agreement and the date of the end of your AP Agreement. If you do not, please submit a memo attesting to no AP in the Assignment Pay (AP) Agreement section in the documents section of application.

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

How to Apply

To apply for this position, you must submit the required documentation outlined under the REQUIRED DOCUMENTS section below.

The complete initial Application must be submitted by 11:59 PM (EST) on 04/16/2025.

PLEASE NOTE: If your materials are not received by the closing date, your application will be evaluated solely on the information available and you may not receive full consideration or may not be considered eligible. Also, if you do not provide a valid email address, you may not be notified of the outcome of your application.

To begin the process, click the Apply Online button to create an account or log into your existing USAJOBS account. Follow the prompts to complete the occupational questionnaire. Please ensure you click the Submit My Answers button at the end of the process.

Note: To check the status of your application or return to a previous or incomplete application, log into your USAJOBS account, select Application Status, and click on the more information link under the application status for this position.

Applications and supporting documentation will not be accepted by mail or email. If you need further assistance, contact the Human Resources Office representative listed on this announcement at least one day prior to the closing date for further instructions.

Agency contact information

IHSC Recruiting
Address
ERO-DRO-IHSC Public Health Service
500 12th Street SW
Washington, DC 20536
US

Next steps

Once you submit your application, we will assess your experience and training, identify the best-qualified applicants, and refer those applications to the hiring manager for further consideration and interviews. We will notify you by email after each of these steps has been completed. Your status will also be updated on USAJOBS throughout the process. To check your status, log on to your USAJOBS account, click on "Application Status," and then click "More Information." We expect to make a job offer within 60 days after the deadline for applications. If you are selected, we will conduct a suitability/security background investigation. View more information on applying for federal employment.


Note: We cannot accept applications on behalf of Federal Agencies. Application instructions are listed within the Job Description.


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