Clinical Services Support Unit Chief (O-6 Billet) Supervisory Job in Washington, DC

Vacancy No. IHSC-CSSU-UC-O6-S-2025 Department Immigration and Customs Enforcement
Salary $1.00 to $150,000.00 Grade 6 to 6
Perm/Temp Permanent FT/PT Full-time
Open Date 3/12/2025 Close Date 3/26/2025
Job Link Apply Online Who may apply Public
Locations:
Washington, DC


Summary

This position is located within the Department of Homeland Security (DHS), Immigration and Customs Enforcement (ICE), Enforcement and Removal Operations (ERO), ICE Health Service Corps (IHSC). The Chief, Clinical Services Support Unit reports directly to the Deputy Assistant Director (DAD) Clinical Services. This is a supervisory position.

This position is only open to current USPHS officers.
USPHS Call to Active Duty (CAD) candidates are not eligible for this position.

This job is open to

Clarification from the agency

Applicants must be a current USPHS Commissioned Corps Officer. USPHS Call to Active Duty (CAD) candidates are not eligible for this position. Civilians are not eligible for this position.

Duties

DUTIES AND RESPONSIBILITIES:

  1. Serve as the clinical and technical subject matter expert, representative for CSD programmatic initiatives.
  2. Oversee and manage the agency's assigned programs, Infectious Disease, MAST, Academic Affiliation, Medical Case Management, and Telehealth.
  3. Serves as the CSD's resource and official liaison for provision of expert and authoritative advice, interpretations, and consultations of policy, guidelines and requirements procedures, operations memoranda, and other official guidance documents in alignment with accreditation and regulatory standards.
  4. Assist with the development, revision, and updating of medical clinical practice guidelines, protocols and required CSD governing documents.
  5. Establish and maintain work contacts to collaborate, supply advice, explain, interpret and seek support for methods, policies and programs within the CSD mission requirements.
  6. Collaborate with the Healthcare Compliance Consultant related to final reviews of DHS Office for Civil Rights and Civil Liberties (CRCL) responses for medically related issues, detainee disability accommodation concerns, and noncitizen stay of deportation requests when required.
  7. Participate in committees, workgroups and meetings as required of the CSD components, internal and external stakeholders, local health boards, federal agencies, professional societies or academic and private health groups.
  8. Effectively communicate, analyze health and related data, prepare reports of findings, and conducts special studies. Determines disposition of problem issues within purview and makes recommendations on allocation of resources to achieve objectives of the organization.
  9. Prepare guidance and educational materials and perform presentations and trainings for various audiences and stakeholders.
  10. Support the DAD of Clinical Services in developing future programmatic strategic initiatives for CSD components.
  11. Participate and develop quality assurance programs.
  12. Respond to taskings and requests for information as directed.
  13. Work independently, as well as collaboratively as a part of an interdisciplinary team.
  14. Act as DAD of Clinical Services in their absence.
  15. Occasional travel as directed for the needs of the agency.
  16. Performs other duties as assigned to support the agency's mission.

Requirements

Conditions of Employment

  • You must be a U.S. citizen to apply for this position.
  • You must successfully pass a background investigation.
  • You must successfully pass a drug screen.
  • Males born after 12/31/59 must certify registration with Selective Service.
  • Requirements by Closing Date: Unless otherwise noted, you must meet all requirements by the closing date of the announcement.
  • Service Remaining Requirement Agreement: Upon appointment to this position, officers will be required to serve an 18 to 24-month commitment to IHSC.
  • ASSIGNMENT PAY AGREEMENT: You must not have a current Assignment Pay Agreement. However, if you have a current Assignment Pay Agreement, it must be fulfilled within 90 days of your application submission.
  • Applicants must be a current USPHS Commissioned Corps Officer. USPHS Call to Active Duty (CAD) candidates are not eligible for this position. Civilians are not eligible for this position.

Qualifications

COMPETENCIES:
  1. Leadership Skills.
  2. Ability to work independently with minimal supervision.
  3. .Demonstrates strong organizational and time management skills.
  4. Demonstrates exceptional problem solving, judgment and decision-making skills.
  5. Excellent interpersonal skills and flexibility.
  6. Cultural competencies related to detention health care and a diverse work environment.
  7. Strong mature oral/written communication skills.
  8. Integrity, honesty, and strong ethical compass.

Education

REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES:

Physician

  1. Degree of Doctor of Medicine or an equivalent professional degree in medicine or osteopathic medicine, conferred by a medical school recognized by the American Medical Association (AMA) or American Osteopathic Association (AOA).
  2. Unrestricted medical licensure in any State, the District of Columbia or territory of the United States.
  3. Current board certification/eligibility in family medicine, internal medicine, or related primary care specialty.
  4. Minimum of five years clinical experience. Correctional/detention health care experience preferred.

Advanced Practice Providers
  1. Physician Assistant- Requires unrestricted Physician Assistant state license, national board certification through the National Commission on Certification of Physician Assistants (NCCPA).
  2. Nurse Practitioner- Requires unrestricted Family Nurse Practitioner state license, national board certification through the American Academy of Nurse Practitioners (APRN) or the American Nurse Credentialing Center (ANCC).
  3. Must be licensed by a State, the District of Columbia, the Commonwealth of Puerto Rico, or territory of the United States.
  4. Minimum of five years clinical experience.

For both disciplines:
  1. Minimum of 5-years supervisory experience.
  2. Must have experience in a leadership role at the National level.
  3. Knowledge of correctional health care standards (NCCHC, ACA, ICE National Detention Standards, PBNDS and Family Residential Standards).
  4. Certification as Correctional Healthcare Professional (CCHP) preferred.
  5. Continuing education requirements must be met as required for licensing and board certification maintenance.
  6. Maintains clinical professional skills via continuing education opportunities.
  7. Maintains current CPR/Basic Life Support Certification.
  8. Experience in management of institutional and medical emergencies to include policy and procedure development and implementation.
  9. Must have established track record of ability to foster positive working relationships with management and leadership across all disciplines at the supervisory level.
  10. Extensive executive engagement in building and maintaining positive relationships with federal, state, local, and private stakeholders in a way that best represents the agency.
  11. Demonstrated knowledge of and executive level leadership in developing and operating healthcare systems, executing U.S Public Health Service Commission Corps policies, procedures and regulations related to personnel.
  12. Ability to review statutory, regulatory and sub-regulatory materials, and to provide a clear explanation and definitive direction to facilities, departments and employees.

Additional information

This position is located within the Department of Homeland Security (DHS), Immigration and Customs Enforcement (ICE), Enforcement and Removal Operations (ERO), ICE Health Service Corps (IHSC). The Chief, Clinical Services Support Unit reports directly to the Deputy Assistant Director (DAD) Clinical Services. This is a supervisory position.

The United States Public Health Service (USPHS) Commissioned Corps Officers, civil service staff and contractors comprise the healthcare professional staff working together to provide quality healthcare services. The IHSC serves as the health authority for ICE. IHSC has a multi-sector, multidisciplinary workforce of more than 1,700 employees, including U.S. Public Health Service (PHS) commissioned officers, federal civil servants, and contract staff. The IHSC provides on-site direct patient care to ICE detainees at 19 detention facilities throughout the country and manages the provision of off-site medical care for detainees housed in approximately 240 additional Intergovernmental Service Agreement (IGSA) facilities. The ICE detainee population is approximately 34,000 detainees on a daily basis, with an average length of stay of approximately 30 days, and over 400,000 detainees annually. The IHSC also provides medical support during ICE enforcement operations in the air, on the ground and at sea.

The Clinical Services Support Unit (CSSU) oversees the IHSC Infectious Disease Program Lead, the Medical Asset Support Team (MAST) program manager, the Academic Affiliation program manager, the Medical Case Management Program Manager, the Telehealth program manager and analyst, and Clinical Service Division (CSD) initiatives. The incumbent works collaboratively with agency staff as well as local, regional and national stakeholders, provide clinical and operational leadership as a management official for IHSC Headquarters. The CSSU's national programs affect all IHSC staff.

SUPERVISORY CONTROLS:
The incumbent reports to the Deputy Assistant Director of Clinical Services.

Benefits

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

We will review your resume and supporting documentation to ensure you meet the minimum qualification requirements. You may be selected for an interview at the hiring authority's discretion. You will be notified of selection or non-selection.

Required Documents

To apply for this position, you must provide a complete Application Package. Please note that if you do not provide all required information, as specified in this announcement, you may not be considered for this position.A complete application includes:

U. S. Public Health Service Officers

  1. Cover Letter/Letter of Interest. Please include location preference here.
  2. Degrees. (Place under "Diploma/GED")
  3. Professional license. (If applicable)
  4. Additional professional certificates. (If applicable)
  5. Three professional references. (i.e., name, title and contact information)
  6. Official USPHS Promotion CV - e.g., relevant experience, education, training. (Place under "Resume")
    • You may provide a civilian resume in addition to the USPHS Promotion CV to capture all relevant work experience.
  7. A copy of your Certificate of Investigation (located in your eOPF).
  8. *Three most recent Commissioned Officer Effectiveness Reports (COER). (Place under "Performance Appraisal")
  9. For current IHSC PHS officers, IHSC Recruiting requires applicants to provide a copy of your current Service Remaining Requirements Agreement.
  10. Indicate if you have an Assignment Pay (AP) Agreement and the date of the end of your AP Agreement.

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

How to Apply

To apply for this position, you must submit the required documentation outlined under the REQUIRED DOCUMENTS section below.

The complete initial Application must be submitted by 11:59 PM (EST) on 03/26/2025.

PLEASE NOTE: If your materials are not received by the closing date, your application will be evaluated solely on the information available and you may not receive full consideration or may not be considered eligible. Also, if you do not provide a valid email address, you may not be notified of the outcome of your application.

To begin the process, click the Apply Online button to create an account or log into your existing USAJOBS account. Follow the prompts to complete the occupational questionnaire. Please ensure you click the Submit My Answers button at the end of the process.

Note: To check the status of your application or return to a previous or incomplete application, log into your USAJOBS account, select Application Status, and click on the more information link under the application status for this position.

Applications and supporting documentation will not be accepted by mail or email. If you need further assistance, contact the Human Resources Office representative listed on this announcement at least one day prior to the closing date for further instructions.

Agency contact information

IHSC Recruiting
Address
ERO-DRO-IHSC Public Health Service
500 12th Street SW
Washington, DC 20536
US

Next steps

Once you submit your application, we will assess your experience and training, identify the best-qualified applicants, and refer those applications to the hiring manager for further consideration and interviews. We will notify you by email after each of these steps has been completed. Your status will also be updated on USAJOBS throughout the process. To check your status, log on to your USAJOBS account, click on "Application Status," and then click "More Information." We expect to make a job offer within 60 days after the deadline for applications. If you are selected, we will conduct a suitability/security background investigation. View more information on applying for federal employment.


Note: We cannot accept applications on behalf of Federal Agencies. Application instructions are listed within the Job Description.


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